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Team -Support Operations — Technical Solutions
Level - IC3 (4–7 years of relevant experience)
Location - India (Remote) IST time zone, with overlap with US East/Central teams
Reports To -Technical Manager
Manages -Not a people-manager role, but a lead role with real technical authority
Employment Type -Full-time
ABOUT DELTEK
Deltek is the leading global provider of software and solutions for project-based businesses — serving government contractors, professional services firms, and architecture & engineering companies. Our products help customers manage the full project lifecycle, from winning work and planning resources to executing delivery and getting paid.
The Support Operations Technical Solutions team sits inside Deltek's Customer Success organization. We build and maintain the internal tooling, integrations, and AI-powered workflows that allow Deltek's support and customer success teams to operate at scale — intelligent case routing, knowledge-base agents, data pipelines between Salesforce, Gainsight, and Oracle Service Cloud, and automation that removes manual work from high-volume support processes.
THE ROLE
We are looking for a Senior System Engineer to take technical ownership of our most complex solutions. This is not a management role — it is a senior individual contributor role with real architectural authority and a multiplier effect on the team around you.
You own problems end-to-end. You design the solution before writing the first line, consider downstream impacts before committing to an approach, and hold the technical bar for the work your team delivers. You are the person a junior engineer turns to when they're stuck, and the person a business stakeholder trusts to tell them whether an idea is feasible and what it will cost to maintain.
In your first year, you can expect to:
- Own the end-to-end design and delivery of major integrations and AI-enabled components from architecture through deployment and post-launch stability
- Lead solution design for the team's most complex problems using PHP, JavaScript, Workato, APIs, and Web Services
- Evaluate technology and platform tradeoffs and make defensible, documented recommendations that balance short-term delivery with long-term maintainability
- Apply AI, automation, and agentic architectures to business problems at production scale — not as experiments, but as shipped systems
- Anticipate performance, operational, and security risks before they reach production; design with those constraints in mind from day one
- Set engineering standards and review the work of IC1/IC2 engineers, making them better through structured feedback and clear design expectations
- Partner directly with CS operations leadership and cross-functional stakeholders to translate ambiguous business needs into concrete technical strategies
This role suits an engineer who is past proving they can build things, and is now focused on building the right things in the right way — and helping others do the same.
WHAT WE'RE LOOKING FOR
Must-Have Technical Skills
- PHP and JavaScript: Production depth: You have designed and shipped non-trivial systems in these languages. You understand performance characteristics, know where the footguns are, and write code you'd be comfortable having reviewed by a senior peer.
- Integration architecture: You have designed system-to-system integrations — not just consumed APIs. You understand data flow, transformation logic, error handling, retry strategies, and idempotency.
- AI / LLM applied experience: You have built or led the build of AI-assisted workflows, LLM-based tools, or agentic systems in an operational or product context. You know the difference between a demo and a production-grade AI system.
- Relational databases: Query and schema design: You write optimized SQL, design schemas with long-term maintainability in mind, and understand when a query will cause production problems before it does.
- Full-stack troubleshooting at depth: You can diagnose complex, multi-layer issues — across front-end, API, back-end, and database — and trace the root cause without being handed a reproduction case.
- Technical tradeoff analysis: When evaluating tools, platforms, or approaches, you can articulate the tradeoffs clearly — not just pick what you know best — and document the rationale in a way that holds up six months later.
- Agile technical leadership: You have led technical workstreams in a sprint-based environment: broken down epics, written meaningful acceptance criteria, and been accountable for team delivery quality.
- Documentation and design artifacts: You produce architecture diagrams, solution designs, and technical decision records that others can act on — not just notes for yourself.
Must-Have Leadership & Soft Skills
- Technical mentorship: You actively make the engineers around you better. Code reviews are teaching opportunities, not gatekeeping. Design reviews are conversations, not approvals.
- Stakeholder communication: You can translate a technical constraint into a business impact, and a business requirement into a technical specification. You don't hide behind jargon or over-simplify to avoid hard conversations.
- Ownership under ambiguity: When a problem is poorly defined, you ask the right questions to define it — then own the answer. You don't wait for complete requirements before starting to think.
- Proactive risk management: You raise issues before they become incidents. You've learned from production failures and carry those lessons into design decisions.
- Business context awareness: You understand how the systems you build affect end users and business operations. You've made engineering decisions informed by that context, not just by technical preference.
Nice-to-Have Skills
Prioritized by relevance to this team's current and near-term roadmap:
Oracle Service Cloud
Workato / iPaaS
Salesforce
Gainsight
Agentic AI / LLM Ops
Snowflake
Microsoft Power BI
Microsoft Power Apps
Cloud-native development
Experience designing agentic AI systems — not just integrating LLM APIs — is highly relevant to where this team is going. Candidates who have shipped multi-step agent architectures with tool-calling, memory, and guardrails will stand out.
RESPONSIBILITIES
Design & Architecture
- Own end-to-end technical solution design — from requirements through architecture, implementation, and post-launch stability — for the team's most complex initiatives
- Lead solution design using PHP, JavaScript, Workato, APIs, and Web Services; ensure solutions are scalable, maintainable, and aligned with established governance standards
- Evaluate tradeoffs across tools, platforms, and architectural patterns; produce documented recommendations that account for both short-term delivery needs and long-term operational cost
- Anticipate downstream impacts, performance bottlenecks, and operational risk during the design phase — not as an afterthought in retrospect
- Author and maintain Architecture Decision Records (ADRs) and technical design documents for all major solution components
AI, Automation & Integration
- Apply AI, automation, and agentic architectures to complex business problems at production scale — designing for reliability, observability, and graceful failure
- Lead the integration of AI-enabled components (LLM workflows, intelligent routing, agentic tools) into the team's operational platform
- Design and oversee integrations between Deltek's CS platforms (Oracle Service Cloud, Salesforce, Gainsight) and internal data systems, ensuring data integrity, performance, and auditability
- Evaluate new AI frameworks, LLM providers, and automation platforms; provide grounded, implementation-level recommendations rather than theoretical assessments
Technical Leadership & Mentoring
- Serve as the primary technical reviewer for IC1/IC2 engineers — conducting structured code and design reviews that build capability, not just ship code
- Break down complex initiatives into well-scoped workstreams that junior engineers can execute with confidence and appropriate independence
- Establish and enforce engineering standards: code quality, documentation, testing coverage, deployment practices, and incident response
- Identify skill gaps in the team and work with the manager to address them through pairing, documentation, or structured learning
Stakeholder & Cross-functional Engagement
- Translate ambiguous business and operational requirements from CS leadership into concrete technical strategies with clear milestones and measurable outcomes
- Engage directly with senior stakeholders — CS operations leads, product owners, IT — to align on priorities, surface risks, and manage technical expectations
- Represent the technical perspective of the team in cross-functional planning and architecture discussions
Operate & Improve
- Own post-launch stability of solutions you design: monitor, respond to incidents, and drive root-cause resolution — not just resolution
- Drive continuous improvement of the team's delivery practices: identify process friction, propose solutions, and follow through on implementation
- Stay current on AI, automation, and integration technology evolution; bring relevant advances back to the team with a concrete point of view on applicability
QUALIFICATIONS
- Education: Bachelor's degree in Computer Science, Electrical or Electronics Engineering, or a related technical discipline. Equivalent demonstrated experience considered.
- Experience: 4–7 years of hands-on experience in software engineering, systems integration, or closely related work, with at least 2 years at a level where you have owned technical design decisions — not just implemented them.
- Coding evidence: A portfolio, GitHub profile, architecture document, or production system you can speak to in depth. At IC3, we expect you to be able to walk through a non-trivial design decision you made and defend the tradeoffs.
- AI / ML: Practical, production-level experience with LLMs or AI tooling — not just prompt engineering or personal experimentation. Familiarity with frameworks such as LangChain, OpenAI APIs, or similar platforms is a strong plus.
- Collaboration model: Comfortable working as a technical authority in a distributed team. The role requires regular IST overlap with US East/Central stakeholders (approximately 6:30 PM – 10:30 PM IST for at least part of the week).
- Language: Strong written and spoken English. At IC3, much of your influence operates through written design documents, async reviews, and stakeholder communications. Precision in writing matters.
WHAT TO EXPECT WORKING HERE
- Technical authority with real impact — your design decisions ship to production and affect how thousands of Deltek customers experience support
- Exposure to production AI/agentic systems and direct involvement in shaping where the team's AI roadmap goes next
- A team where senior engineers are trusted to lead, not managed step-by-step — you will have autonomy commensurate with your accountability
- Structured growth path: IC3 engineers who demonstrate architectural leadership and cross-functional influence have a clear track toward Staff or Associate Director scope
- Regular 1:1s, design review forums, and a manager who will invest in your growth rather than just your output
Job Role Senior Dot Net Developer
Experience 8+ years
Notice period Immediate
Location Trivandrum / Kochi
Details Job Description
Candidates with 8+ years of experience in IT industry and with strong .Net/.Net Core/Azure Cloud Service/ Azure
DevOps. This is a client facing role and hence should have strong communication skills. This is for a US client, and
the resource should be hands-on - experience in coding and Azure Cloud.
Working hours - 8 hours, with 4 hours of overlap during EST Time zone. (12 PM - 9 PM) This overlap hours is
mandatory as meetings happen during this overlap hours.
Responsibilities
Design, develop, enhance, document, and maintain robust applications using .NET Core 6/8+, C#, REST APIs, T-
SQL, and modern JavaScript/jQuery
☑ Integrate and support third-party APIs and external services
☑ Collaborate across cross-functional teams to deliver scalable solutions across the full technology stack
☑ Identify, prioritize, and execute tasks throughout the Software Development Life Cycle (SDLC)
☑ Participate in Agile/Scrum ceremonies and manage tasks using Jira
☑ Understand technical priorities, architectural dependencies, risks, and implementation challenges
☑ Troubleshoot, debug, and optimize existing solutions with a strong focus on performance and reliability.
Primary Skills
8+ years of hands-on development experience with:
☑ C#, .NET Core 6/8+, Entity Framework / EF Core
☑ JavaScript, jQuery, REST APIs
☑ Expertise in MS SQL Server, including:
☑ Complex SQL queries, Stored Procedures, Views, Functions, Packages, Cursors, Tables, and Object Types
☑ Skilled in unit testing with XUnit, MSTest
☑ Strong in software design patterns, system architecture, and scalable solution design
☑ Ability to lead and inspire teams through clear communication, technical mentorship, and ownership
☑ Strong problem-solving and debugging capabilities
☑ Ability to write reusable, testable, and efficient code
☑ Develop and maintain frameworks and shared libraries to support large-scale applications
☑ Excellent technical documentation, communication, and leadership
skills
☑ Microservices and Service-Oriented Architecture (SOA)
☑ Experience in API Integrations
2+ years of hands with Azure Cloud Services, including:
☑Azure Functions
☑Azure Durable Functions
☑Azure Service Bus, Event Grid, Storage Queues
☑Blob Storage, Azure Key Vault, SQL Azure
☑Application Insights, Azure Monitoring.
Secondary Skills
☑Familiarity with AngularJS, ReactJS, and other front-end frameworks
☑Experience with Azure API Management (APIM)
☑Knowledge of Azure Containerization and Orchestration (e.g., AKS/Kubernetes)
☑Experience with Azure Data Factory (ADF) and Logic Apps
☑Exposure to Application Support and operational monitoring
☑Azure DevOps - CI/CD pipelines (Classic / YAML).
Certifications Required (IF Any)
Microsoft Certified: Azure Fundamentals
☑Microsoft Certified: Azure Developer Associate
☑Other relevant certifications in Azure, .NET, or Cloud technologies.
Description
Join company as a Backend Developer and become a pivotal force in building the robust, scalable services that power our innovative platforms. In this role, you will design, develop, and maintain server‑side applications, ensuring high performance and reliability for millions of users. You’ll collaborate closely with cross‑functional product, front‑end, and DevOps teams to translate business requirements into clean, efficient code, while participating in code reviews and architectural discussions. Our dynamic environment encourages continuous learning, offering opportunities to work with cutting‑edge technologies, cloud infrastructures, and modern development practices. As a key contributor, your work will directly impact product quality, user satisfaction, and the overall success of company's mission to streamline hiring solutions.
Requirements:
- 1–15 years of professional experience in backend development, with a strong focus on building APIs and microservices.
- Proficiency in server‑side languages such as Python, Java, Node.js, or Go, and solid understanding of object‑oriented and functional programming paradigms.
- Extensive experience with relational (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Redis), including schema design and query optimization.
- Familiarity with cloud platforms (AWS, GCP, Azure) and containerization technologies like Docker and Kubernetes.
- Hands‑on experience with version control (Git), CI/CD pipelines, and automated testing frameworks.
- Strong problem‑solving abilities, effective communication skills, and a collaborative mindset for working within multidisciplinary teams.
Roles and Responsibilities:
- Design, develop, and maintain high‑throughput backend services and RESTful APIs that support core product features.
- Implement data models and storage solutions, ensuring data integrity, security, and optimal performance.
- Collaborate with front‑end engineers, product managers, and designers to define technical requirements and deliver end‑to‑end solutions.
- Participate in code reviews, provide constructive feedback, and uphold coding standards and best practices.
- Monitor, troubleshoot, and optimize production systems, implementing robust logging, alerting, and performance tuning.
- Contribute to the continuous improvement of development workflows, including CI/CD automation, testing strategies, and deployment processes.
- Stay current with emerging technologies and industry trends, proposing innovative approaches to enhance system architecture.
Budget:
- Job Type: payroll
- Experience Range: 1–15 years
Location: Bhavnagar (On-site)
Job Type: Full-time
Experience: 6 Months – 1 Year
Job Description:
We are looking for a Web Developer with experience in Laravel and PHP to join our on-site team in Bhavnagar. The candidate should have basic knowledge of backend development, databases, and web technologies.
Responsibilities:
- Develop and maintain web applications using Laravel
- Write clean, efficient, and secure PHP code
- Work with MySQL and handle database operations
- Troubleshoot and debug issues
- Collaborate with the team to implement new features
Requirements:
- 6 months to 1 year of experience as a Web Developer (Laravel)
- Good knowledge of PHP, Laravel, MySQL, HTML, CSS, JavaScript
- Understanding of MVC architecture and OOP
- Familiar with Git/version control
- Bachelor’s degree in IT, Computer Science, or related field (preferred)
Benefits:
- Competitive salary
- Learning and growth opportunities
- Supportive work environment
- Leave Encashment
- Alternate Saturdays Off
- Festival Holiday
- Yoga Sessions
● You will work on developing new features in the product and modifying existing features to make logical harmony with new ones.
● Implementing design through code and testing with WB cases. Fixing issues in existing components. Participating in code reviews and reviews of WB cases.
● Preparing documentation required for product and deployment. Participating in build cycles and release processes. Participating in testing drives when necessary.
Keyskills Required:-
● Can learn fast and apply gained knowledge to solve practical problems. A hacker by mind and artist when it comes to design and coding.
● You should be fast learning on job JDBC, Apache Commons, Google APIs for Java, LDAP, Apache Logging, Lucene, Quartz Scheduler, Struts, XML, Bootstrap, JQuery, KnockoutJS, Cryptography libraries, Spring Framework.
We are a passionate, dynamic, and balanced team. Our culture is open, direct, and merit-oriented. Our team has enormous depth across insurance, technology, fintech, strategy and investment. We have great investors partnering with us to help achieve our vision.
Riskcovry is one of the fastest growing startups in our space and we would love to have you onboard. Read more about us:
https://www.riskcovry.com/" target="_blank">https://www.riskcovry.com
https://www.linkedin.com/company/riskcovrycom/" target="_blank">https://www.linkedin.com/
We are looking for people who:
1. Have a strong bias for action and value speed over perfection.
2. Make decisions with this ethos: Customer > Company > Team > Me
3. Thrive in a flat and open organization
4. Recognize that frugality is the key to efficiency
5. Are self-starters and have a natural tendency to own company and team goals
Roles & Responsibilities
Responsibilities:
- Responsible for providing technical leadership, design and development of complex pieces of the service oriented architecture based platform.
- Modelling Database Design for large scale applications.
- Develop for performance engineering.
- Design for the right use of micro services, containerization and observability.
- Drive technology and product innovation through rapid prototyping and iterative development.
- Create reference implementation for our integrations and for backward compatibility.
- Not interested in managerial responsibilities
Requirements, Desired Skills and Experience
- Tech Stack based on Ruby-on-Rails, Python-Django or Node.js frameworks.
- Engineering degree
Opportunities for the right candidate
- Build and develop SaaS and PaaS products from scratch
- Build the best-in-class UX based products
- State of Art technologies (Latest trends in the industry)
- Work with a well-knit team, almost like one’s family
- Startup culture and advantages of working in a co-working space
- Performance based career progress and high visibility with management and founders
- 3+ years of working experience using NodeJS
- Knowledge on Express and/or React Js added advantage
- Experience in MongoDB and/or Postgres
- Experience in designing and developing serverless applications
- Knowledge of SOLID principles, Design patterns
- Good debugging skills using modern Dev Tools
- Experience with RESTful API development and integration
- Microservice experience is preferred
- Experience in Unit tests, code reviews
- Experience in cloud platforms – AWS is a plus
- Ability to up-skill in new technologies
- Innovative thinker with strong problem-solving skills
Functional Competence
- NodeJS
- NPM
- RESTful API
- Microservice
- MongoDB
- Postgres
standing of Java and the different frameworks like Spring, etc., and have experience working on Cloud and Containers.
The Developer will perform duties and tasks to support a complete life cycle management (example: Analysis, Technical
Requirements, Design, Coding, Testing and implementation of Systems, etc.).
The Developer will work closely with the Product and Technical teams across different regions primarily Europe and will
be part of an Agile Team. The role includes research and Continuous Development of new Products based on new Tech-
nologies. This position collaborates with the operations team routinely and henceforth excellent English communication
skills (bothwritten and verbal) are essential.
A clean coder who will always leave the code in better shape than they found it.
A curious person who never stops learning and loves to try new things, even when theydon’t succeed on the
first try
A team-oriented developer with the motivation to bring out the best in others
A person who shares our appreciation for transparency and is willing to share theirexperience and knowledge
for the benefit of the team
Someone who is willing to take a stand for something they believe in.
Somebody that takes pride in their work and knows that development is a craftsmanship
Duties & Responsibilities
Conducts systems and requirements analysis, creates and contributes to task lists, cost and time analysis
Performs assigned functions and tasks to meet project plan and quality review requirements.
Raises issues as appropriate to support effective resolutions.
Analyzes specifications and user requirements to perform assigned applications development work.
Assists with system and componentdesigns to meet requirements.
Participates and documents design and code reviews to improve quality.
Analyzes, designs, codes, tests, and documents to develop application software.
Develops unit tests and unit test plans to deliver quality code.
Performs applications maintenance and support functions to support problem resolution.
Qualifications:
• Bachelor’s degree in Computer Science or IT related field
• 4-7 years of experience working across different product domains in a product development/engineering role
• Good communication skills necessary to manage business requests and work with different teams across differ-
ent geographies and time-zones; experience working with remote and distributed teams will be an added ad-
vantage
• Hands-on working knowledge and experience is requiredin:
a. Java (Spring, Spring Boot, etc.)
b. Experience working in GCP or AWS or Azure
c. Experience working in Containers & Unix Platforms
d. Relational Databases (PostgreSQL, MySQL, SQL, etc.)
e. Messaging (RabbitMQ, ActiveMQ, Kafka etc.)
f. Agile Methodologies (Scrum, TDD, BDD, etc.)
g. Understanding of Microservices Architecture, Domain Driver Design, Test Driven Development and
Secure Design patterns and architecture is a must
h. Data Structures and Algorithms using Java or other Programing Languages
i. Strong organizational skills
j. Agile Methodologies (Scrum, TDD, BDD, etc.)
• Experience with several of the following tools/technologies is desirable:
a. GIT (Bit Bucket, Gitlab, etc.), Jira, Gradle, Maven, Jenkins, SharePoint, Eclipse/IntelliJ.
b. Multiple Java technologies around Spring, Spring Bootetc.
c. Design Patterns and implementing the Design Patterns
d. Development of Complex Application and System Architectures
e. NoSQL Databases (Redis, Mongo, etc.)
f. Experience working with CI/CD pipelines with for example GitHub Actions.
• Knowledge of the following technologies is a plus:
a. Other Programming Languages (NodeJS, etc.)
b. Continuous Integration and Continuous Delivery Tools like Jenkins, Git, etc.
c. Application Servers like Tomcat, etc.
d. HTML5, CSS, AJAX, React
e. Full stack development
f. Secure Development based on OWASP standards
- Strong knowledge of JavaScript.
- Knowledge of and its frameworks.
- Knowledge of NodeJS deployment over servers like AWS, the digital ocean.
- Good understanding of relational databases. Having experience with MongoDB will be an advantage.
- Proficiency in handling server-side development, deployment, and debugging.
- Having worked in socket programming is an added advantage.
- Good understanding of code versioning tools, such as Git.

Location : Hyderabad / Pune
Experience : 5 - 13 Yrs
Requirements :
- 5+ years of work experience in software development or web application development
- 2+ years of experience with programming using Ruby Full stack web development expertise (Javascript, CSS/Less, Sphinx, Redis, haml, Rspec)
- Ruby on Rails (RoR) Experience is a must
- Design and programming of n-tier solutions
- Experience with Agile and Scrum Software Development Life Cycle Models
- Bachelor's degree in Computer Science or a related field
- A good team player
- Works and communicates well with others
- A self-driven individual
- Be awesome, tell us what makes you special!
Preferred Qualifications :
- Enterprise application development experience
- An active Github/Bitbucket/Beanstalk account
- Contributed and launched your own web application deployed on cloud computing platforms (AWS, Rackspace, etc.)
- Dealt with database performance issues and query optimization in MySQL
- Contributed fixes/features to Rails Core, jQuery
- Written and/or maintain a Rails plugin and/or Ruby Gem
Our client is a NASDAQ listed Product Development Software Company.









