Territory Sales Associate

About the role:

We are looking for a PHP developer, responsible for the development and maintenance of the Websites, CMSs, Services, APIs and MySQL databases (writing procedures and complex queries). The developer will be a part of a full-stack team of engineers.

You will be responsible for -

● Hands on experience in Core PHP and MySQL Database.

● Good experience of relational databases, database keys and joins.

● Clear understanding of Object Oriented Programming, CSS, HTML layout.

● Strong experience in JavaScript, Ajax, Jquery and secure REST API.

● Strong skills in JSON parsing as well as XML for fetching data into the application

● Good knowledge of the application deployment process using FTP.

● Basic knowledge of Unix Command / environment

● Should be able write the code independently.

● Knowledge of PHP frameworks and CMS.

● Candidate should be able to follow Best Practices as they apply to coding Languages

● Collaborate with cross-functional teams to define, design, and implement features.

● Unit-test code for robustness, including use cases, usability, and general reliability.

● Identify and correct bottlenecks, work on bug fixing and improving application

performance

● Continuously discover, evaluate, and implement new technologies to maximize

development efficiency

● Must have specific experience and ability to understand business requirements and

translate them into technical / coding requirements.

● Proficient in understanding of code versioning tools, such as Git.

● Must have strong communication skills and be able to think out of the box to

implement defined business logic with minimal impact and revisions.

● Contribute in all phases of the development lifecycle.

Qualification & Experience:

● Engineering Graduate or Post Graduate.

● BS degree in Information Technology, Computer Science or equivalent

● 3 Years of Professional Experience.

Qualification & Experience:

● Engineering Graduate or Post Graduate.

● BS degree in Information Technology, Computer Science or equivalent

● 3 Years of Professional Experience.

We are looking for an experienced Dynamics 365 Developer with a strong background in Field Service Management (FSM) to join our growing team. The ideal candidate will have hands-on experience developing and customizing solutions in Microsoft Dynamics 365 Field Service, as well as experience in integrating these solutions with various back-end systems and third-party services. This role involves working on the customization of field service modules, developing custom plugins, workflows, and providing enhancements to meet business needs within the Field Service domain.

Primary Skills:

Dynamics CRM 365 (Field Service), C#, .NET Framework

Required Skills:

• Customize and extend the Field Service Management (FSM) functionality within Dynamics 365, including the configuration of Work Orders, Service Agreements, Booking Orders and Scheduling and Dispatching features.
• Implement and configure service scheduling, resource scheduling, and mobile device integration to optimize field operations.
• Design, develop, and implement custom Plugins and Workflows to automate field service processes and integrate with other systems and tools.
• Create custom actions and custom workflow steps to handle complex logic and automate business rules within Dynamics 365 Field Service.
• Develop solutions for integrating IoT devices (Internet of Things) into Dynamics 365 for real-time data tracking, remote diagnostics, and predictive maintenance features is a plus.
• Support and enhance Dynamics 365 Field Service Mobile app, optimizing it for field technicians.
• Integrate with PowerApps to build custom mobile apps or field solutions for technicians.
• Solid experience working with Dynamics 365 Field Service (FSM) module, including configuration and customization of entities, workflows, scheduling, work orders, and service agreements.
• Knowledge on the complete Work Order life cycle in Field Service module.
• Experience with Field Service Scheduling, Resource Scheduling Optimization (RSO) and mobile solutions for technicians.
• Familiarity with Internet of Things (IoT) technologies and how they can be integrated into Dynamics 365 Field Service for predictive maintenance, remote diagnostics, and real-time data collection.
• Experience in developing Azure functions and Azure Logic Apps.
• Experience in developing Reports within Dynamics CRM.
• Microsoft certifications in Dynamics CRM (Field Service) and PowerApps is a plus.

• Expertise in python and OOPS
• Knowledge of FASTAPI and Rest API
• Knowledge of SQLAlchemy 
• Programming and Debugging Skills
• NoSQL skills will be advantage
• Cloud development and kubernetes knowledge is a plus
• socket.io programming 

➢ Manage initial discovery calls with customers leads

➢ Understands Customer’s Business and keeping empathetic approach towards customers

➢ Building Trust and Transparency with Customers

➢ Go-getter attitude to close the lead

➢ Creating and delivering impressive presentation/demo to the customer

➢ Managing follow-up activities to ensure customer engagement

➢ Negotiating contracts

➢ Working on guidelines by senior level peer

➢ Gaining know-how expertise in the ERP Business Applications

➢ Preparing RFP/RFI as per the customers’ need

➢ Continuous efforts to achieve sales quotas

➢ Self upgradation through industry study and research

Senior UI/UX Designer

Job Summary: We are seeking a highly skilled Senior UI/UX Designer to lead the design of our company's digital products and services. The ideal candidate will have at least 5 years of experience in UI/UX design and a proven track record of creating elegant and effective user-centered designs. You will work closely with cross-functional teams including product managers, developers, and other designers to create innovative solutions that meet user needs and business goals.

Responsibilities:

·        Lead the design of our company's digital products and services, ensuring that they meet user needs and business goals.

·        Collaborate with cross-functional teams to gather requirements, define user personas, and create user flows and wireframes.

·        Create high-fidelity mockups and prototypes to demonstrate design concepts and interactions.

·        Conduct user research and usability testing to validate design decisions and identify areas for improvement.

·        Work with developers to ensure that designs are implemented to spec and delivered on time.

·        Stay up-to-date with the latest design trends and technologies, and share your knowledge with the team.

·        Mentor and train junior designers.

Requirements:

·        At least 5 years of experience in UI/UX design, with a strong portfolio of work that demonstrates your skills.

·        Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.

·        Strong problem-solving skills, with the ability to think creatively and come up with innovative solutions.

·        Proficiency with design tools such as Sketch, Adobe Creative Suite, Figma, or similar.

·        Knowledge of HTML/CSS and front-end development is a plus.

·        Bachelor's degree in design, human-computer interaction, or related field is preferred.

If you are a self-motivated, detail-oriented, and experienced UI/UX designer who is passionate about creating innovative digital products and services, we encourage you to apply for this position.

Responsibilities

• Manage incoming calls, chat and emails from customers in a prompt and swift manner

• Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable

• Manage and resolve customer complaints, escalate to concerned authority when necessary

• Build sustainable relationships and trust with customers through open and interactive communication

• Provide accurate & complete information to improve customer satisfaction leading to noticeable results

• Maintain records of every interaction and forward to concerned team member whenever necessary

Who can apply:

• Graduate from any stream
• 2+ years experience in a customer support role

• Strong Track record of performance 

• Strong listening , written and verbal communication skills

• Customer focus and adaptability to different personality types

• Ability to multitask, set priorities and manage time effectively

• Must be fluent in English, proficiency in other languages is an advantage.

• Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable