Shubham Vishwakarma
Full Stack Developer - Averlon
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About MyOperator
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
About the Role:
Lead & Scale a High-Growth Inbound SaaS Sales Team We are looking for a hands-on Sales Team Leader – Inbound SaaS to own revenue outcomes and lead a team of inbound Business Consultants. This role is ideal for someone who has closed inbound SaaS deals, handled monthly revenue targets, and is ready to build, coach, and scale a high-performing sales team. You will work with high-intent inbound leads, sell a category-leading SaaS product, and play a critical role in driving MyOperator’s revenue growth.
What You’ll Own
- Lead, mentor, and manage a team of inbound Business Consultants to achieve monthly MRR targets
- Drive daily execution through stand-ups, pipeline reviews, and deal strategy discussions
- Own conversion metrics across calls, demos, closures, and revenue
- Ensure strong CRM hygiene, process adherence, and forecast accuracy
Revenue & Process Ownership
- Deliver consistent achievement of revenue and closure targets
- Ensure fast, high-quality follow-ups across all inbound leads
- Support negotiations, deal closures, and retention of key customers.
Training & Team Development
- Identify performance gaps and partner with L&D to strengthen sales capability
- Conduct regular role-plays, feedback sessions, and coaching conversations
- Build a strong, motivated, and accountable sales culture
Qualifications
Who Should Apply (tightened & clearer)
- 4–6 years of experience in B2B Inside Sales / SaaS Sales
- Minimum 2 years of team-handling experience with revenue ownership
- Proven success in inbound sales environments with monthly targets
- Strong experience using CRM tools (Zoho preferred)
- High ownership mindset, data-driven approach, and strong communication skills
- Experience in SaaS / cloud telephony / communication technology is a plus
Why Join MyOperator
- Work in a high-growth SaaS environment with strong inbound demand
- Clear ownership of revenue and team performance
- Fixed salary + performance-driven incentives with real upside
- Opportunity to sell and scale impactful AI-powered SaaS solutions
Java
Spring BootConduct offline training sessions on JAVA topics.
Prepare and share training materials, assignments, and case studies.
Guide students through hands-on activities and real-world marketing projects.
Assess student performance and provide constructive feedback.
Ensure engaging, interactive, and practical classroom sessions.
About Company
Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.
Roles & responsibilities:
• Key connect with Insurance Companies to procure competitive pricing and terms
• Timely and compliant placements of all lines of General Insurance Products
• Assisting the sales team to close business
• Client onboarding, retention & renewals, and servicing requirements
• Assisting onboard clients for all their new / renewal requirements
• Keeping customers updated on the latest products to increase sales.
• Preparing RFQ’s for all General Insurance requirements
• Retention – Manage servicing team for renewal retention; visiting clients for managing relationships; retention of existing policies/clients
Requirements:
Technical Skills:
• MS Office – Word, Excel, PowerPoint, and Outlook.
Education, experience & skills required:
• Graduate / MBA or relevant degree. Insurance degree would be an added advantage.
• Knowledge of insurance / General Insurance domain preferred.
• 2 to 4 years of experience in Insurance Broking / Placement & Retention.
• Excellent interpersonal and communication skills
• Proficient in all Microsoft Applications
• Superior product knowledge
• A team player with leadership skills
• Maintain a positive attitude focused on customer satisfaction.
You will be the one responsible for the following:
- Defining the category roadmap globally for digital products like Gift Cards, Vouchers, Experiences, Fintech instruments, Donations, Subscriptions, etc.
- Product, place, price, and promotions of the category portfolio.
- Manage supplier relationships for a range of global categories.
- Good understanding of consumer demand and macro-economic trends in the categories.
- Good analytical skills with the ability to draw insights from large data sets, forecasting, budgeting, etc.
- Work with marketing, sales, and product teams to market, sell and build a seamless user experience.
- End-to-end management of product i.e. from supplier to customer. You should be responsible for cataloging, quality, CSAT, and revenue for the categories.
Following skills are mandatory:
- You should have at least 3 years of experience in global category roles, preferably digital categories.
- Good communication skills are key for this role.
- Good analytical skills along with sales/marketing knowledge.
- MBA from reputed colleges would be preferred for the role.
- Team management experience will be a plus.
- A strategic thinker along with a growth mindset ll be a good fit for the role.
What can you look for?
A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Plum.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Plum works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
Responsibilities:
· Research, register and apply for jobs available overseas, as per the client's requirement.
· Develop and implement search strategy that includes recruitment agencies, employer websites, job boards and social networks.
· Understand the client's profile and suggest availability of jobs as per their requirement.
· Review resumes and credentials for appropriateness of skills, experience and knowledge.
· Understand different skill sets and job descriptions and apply for the right job on job portals, recruitment boards, to recruitment agencies & directly company's website.
· Ability to interact with the clients on call and email on their job search services.
· Co-ordinate on responses and interview schedule with clients, as needed.
Place of work: Hyderabad
Collaborate with business leads/managers, team members, RPO partners, recruitment agencies and other groups to run an effective recruiting unit
- Own planning and achievement of team targets, help team members on aspects like sourcing, quality checks, meeting their goals
- Implement weekly/monthly execution strategies through your team (5-6 members) to provide effective, in-time hires
- Work within predefined recruitment processes, also assess scope for improvement and build new methodologies
- Work on offer-generation, negotiation and post offer follow-up
- Continuously think and implement better candidate engagement practices (pre and post offer)
- Take initiatives to improve offer to join ratio and track necessary data trends
- Prepare team interview coordination plans and manage interviews in and out of Pune
- Work meticulously on ATS adherence and motivate the team to do so
- Work on data gathering, analysing and reporting, fetch meaningful hiring data trends
Required professional and technical expertise:
- Minimum 8 - 12years of experience in recruiting (preferably in IT corporates or Large RPO's)
- Must have worked on niche skills and targeted hiring (headhunting)
- Expertise in sourcing through social media channels and other innovative sourcing channels would be a plus
- Demonstrable experience in partner management and strength to hold difficult conversations with them
- Ambitious individual who can work under their own direction towards agreed targets/goals
- Demonstrated strong interpersonal skills, ability to lead a team
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Leading the Customer Success function by training, engaging and developing your team
- Managing the daily activities of Team Leads and below.
- Working on new strategies to improve the overall customer experience, and minimise churn.
- Coordinating with the marketing department to strategize ways to increase post-sales interactions with clients.
- Interacting with the Sales team to work on inter-departmental challenges
What you need to have:
- Any UG / PG
- A customer-focused mindset, putting the customer experience first in every action you take
- Exceptional account management and customer service skills backed up with excellent written and verbal communication skills
- Has been in the leadership role of the similar profile from past 2-3 years
- Experience working in a B2B SaaS organisation
- Technically proficient
- Excellent listening skills
- Ability to effectively communicate at all levels of the organization.
- Excellent problem-solving skills
- Extremely process-oriented
- Experience leading, coachng, and empowering your team to do their best work
Amazon Web Services (AWS)Technical Assistance Centre (TAC) provides 24/7 support and related services for Apoyar customers
under support contact agreement. including support for the full eCommerce application stack,
infrastructure and cloud AWS and Azure environments through to end user devices and productivity
applications. The TAC also supports and maintains Apoyar’s internal infrastructure, systems and
business applications. The technical and application support engineers within the TAC deliver support under a tiered
support model within a DevOps environment. The TAC engineers will also interface with Software
Development resources, as a resolver group, for support requiring application development and bug
fixes. As the single point of contact for customer support, the TAC provides first-level monitoring, event
and Service Desk functions backed by technical and application support engineers who provide
second and third-level support and systems management and administration. The Support Manager will lead the Technical Assistance Centre (TAC) and the team Technical
Support Engineers located in India. The purpose of this role is to facilitate the operational delivery of
support services in a consistent and structure approach defined in the service management
methodology (based on ITIL principles) and according to documented policies, processes and
procedures.
KEY AREAS OF RESPONSIBILITY: Manage delivery of support services team according to service management plans, methodology, processes and client engagement models. Ensure support is delivered to the client according to their contract support agreements.
Including overseeing delivery of support from any contracted third-party providers under
management. Maintain client data in accordance with internal policies, specifically Information Security
Management, GDPR Compliance Statement and Privacy Policy, by adhering to the business
requirements for securing information and the ensuring customer data is protected. Organise support staff resourcing and rostering according to plans and necessary to meet
demand. Ensure support team log all customer interactions correctly into A1 service management
platform and kept up to date. Monitor support team queues and ensure open tickets progress and service level targets are
being measured and achieved. Ensure service is delivered through an efficient tier 1, 2 and 3 support model with levels
performing agreed level of tasks.
Build learning into and develop knowledge of team to ensure jobs are not routed to next level
when they shouldn’t. Manage internal systems and platforms to ensure they have support and maintenance plans in
place, regular checks are performed that systems are running, and data records maintained. Manage the onboarding of new customer data (i.e. configuration records) into necessary
support systems ready for production support. Ensure old customers are exited. Escalate any day to day operational issues with support staff to direct manager, and systematic
support issues with service management methodology, policies, processes and procedures to VP, Global Services for ongoing management and service improvement.
EXPERIENCE/SKILLS:
Person doesn’t need to be highly experienced management guru, just enthusiastic and detail
oriented/process driven person we know will be on top of team to deliver, build, grow and get
better each day. Need understanding of ITIL fundamentals, Service Desk, Service Request, Incident and Change
Management principles etc.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon