Management

Company Description

Established in the year 2000, KGiSL Educational Institutions is the brainchild of Dr. Ashok Bakthavathsalam, founder and managing director of KG Information Systems Private Limited (KGISL).

Branded as the pioneers in industry-embedded education in the region, KG Group of Institutions at Saravanampatti boasts of being the only campus that fosters the perfect integration of institute – industry infrastructure in an environment of perfecting learning.

Role Description

This is a full-time, on-site role for a Program Mentor located in Coimbatore. The Program Mentor will guide and assist students in their academic and professional development. Responsibilities include mentoring students, conducting workshops, providing individual and group support, assisting with curriculum planning, and tracking mentee progress. The mentor will also collaborate with the faculty and administration to provide insights and feedback on program improvements.

Qualifications

• Mentor students in C and Python programming concepts and best practices
• Strong mentoring and coaching skills, with the ability to guide students toward their goals
• Experience in planning and conducting workshops or training sessions
• Excellent written and verbal communication skills
• Ability to collaborate effectively with faculty, students, and stakeholders
• Organizational and time management skills to track and support student progress
• Prior experience in an educational or related field is advantageous
• BE / B. Tech degree is preferred with CSE and IT background

About MyOperator

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

About the Role: 

Lead & Scale a High-Growth Inbound SaaS Sales Team We are looking for a hands-on Sales Team Leader – Inbound SaaS to own revenue outcomes and lead a team of inbound Business Consultants. This role is ideal for someone who has closed inbound SaaS deals, handled monthly revenue targets, and is ready to build, coach, and scale a high-performing sales team. You will work with high-intent inbound leads, sell a category-leading SaaS product, and play a critical role in driving MyOperator’s revenue growth.

What You’ll Own

• Lead, mentor, and manage a team of inbound Business Consultants to achieve monthly MRR targets
• Drive daily execution through stand-ups, pipeline reviews, and deal strategy discussions
• Own conversion metrics across calls, demos, closures, and revenue
• Ensure strong CRM hygiene, process adherence, and forecast accuracy

Revenue & Process Ownership

• Deliver consistent achievement of revenue and closure targets
• Ensure fast, high-quality follow-ups across all inbound leads
• Support negotiations, deal closures, and retention of key customers.

Training & Team Development

• Identify performance gaps and partner with L&D to strengthen sales capability
• Conduct regular role-plays, feedback sessions, and coaching conversations
• Build a strong, motivated, and accountable sales culture

Qualifications

Who Should Apply (tightened & clearer)

• 4–6 years of experience in B2B Inside Sales / SaaS Sales
• Minimum 2 years of team-handling experience with revenue ownership
• Proven success in inbound sales environments with monthly targets
• Strong experience using CRM tools (Zoho preferred)
• High ownership mindset, data-driven approach, and strong communication skills
• Experience in SaaS / cloud telephony / communication technology is a plus

Why Join MyOperator

• Work in a high-growth SaaS environment with strong inbound demand
• Clear ownership of revenue and team performance
• Fixed salary + performance-driven incentives with real upside
• Opportunity to sell and scale impactful AI-powered SaaS solutions

Role Summary

The Service Delivery & Change Manager is responsible for ensuring smooth day-to-day support operations, structured execution of change requests, and controlled production releases across client accounts and internal systems. This is a hybrid role requiring a mix of delivery management, technical coordination, stakeholder communication, and operational discipline.

Key Responsibilities

• Oversee day-to-day production support activities across projects or client accounts
• Manage incidents, service requests, and operational issues to ensure timely resolution and SLA compliance
• Coordinate with internal technical teams for troubleshooting, escalation, and closure of support cases
• Maintain support records, trackers, and operational documentation
• Support business users with system-related requests, user access coordination, and issue follow-up where needed
• Manage the complete lifecycle of change requests from requirement gathering to closure
• Coordinate with business stakeholders, clients, and technical teams to define scope, effort, timelines, and priorities
• Ensure proper approvals, documentation, planning, testing, deployment readiness, and closure of all changes
• Coordinate production deployments involving application and database changes
• Support release planning, deployment communication, release notes, and post-release follow-up
• Act as the primary coordination point between clients, business teams, and delivery teams
• Lead or support review meetings, status calls, follow-ups, and issue discussions
• Provide regular updates on support status, change progress, risks, and delivery timelines
• Ensure adherence to internal processes, governance standards, and audit requirements
• Support compliance-related activities, reporting needs, and documentation for management or client review
• Prepare weekly and monthly reports covering incidents, support activities, change requests, deployment status, and team utilization
• Track open items, pending approvals, delivery risks, and recurring support trends
• Support management with structured data for invoicing inputs, audit preparation, and operational analysis
• Contribute to process improvements that strengthen service quality, delivery control, and communication flow
• Manage resource planning, team allocation, leave schedules, and backup coverage to ensure smooth delivery continuity.
• Support onboarding, knowledge transfer, and internal coordination for smooth service continuity
• Identify, support, and help drive AI-led initiatives that improve operational efficiency, service quality, reporting, or delivery processes

Required Skills / Knowledge

• Strong experience in application support, service delivery, change management, or technical project coordination
• Good understanding of incident management, service request handling, and change control processes
• Experience in production release coordination and deployment planning
• Strong stakeholder management and client communication skills
• Ability to work across business, technical, and operational teams
• Strong reporting, documentation, and follow-up discipline
• Familiarity with ticketing tools, release processes, and enterprise support environments
• Good analytical and problem-solving skills
• Ability to manage multiple priorities in a structured and calm manner
• Working knowledge of Java-based enterprise applications, including Spring Framework and Hibernate
• Familiarity with cloud platforms such as AWS
• Basic working knowledge of Linux environments
• Understanding of CI/CD tools and version control platforms such as Jenkins, GitHub, and Bitbucket
• Ability to coordinate effectively with development and DevOps teams on application changes, deployments, and environment-related issues
• Strong interest in emerging technologies and willingness to contribute to AI initiatives within the organization

Preferred Qualifications

• Bachelor’s degree in Engineering, IT, Computer Science, or related field
• 5+ years of relevant experience in service delivery, application support, or technical project management
• Experience in client-facing delivery environments
• Exposure to audit, compliance, or governance-heavy projects is an advantage
• Experience in the Energy sector and/or Ecommerce will be an added advantage

About UpSolve:

We built and deliver complex Al solutions which help

drive business decisions faster and more accurately. We

are a typical Al company and have a range of solutions

developed on Video, Image and Text.

About Role:

Interact with business leaders to understand

requirements.

Manage client onboarding and solution deployment.

Keep track of commitments and ensure in-time

delivery

Organize and execute regional channel partner

connects and propose networking events with them

Develop and execute outreach strategy for targeted

real estate channel partner firms for the relationship

management

Network with key contacts within the related industries

to expand the contact base

About You:

Minimum C1 English level

Proven experience managing teams

Ability to work in a dynamic and fast changed

environment

A metrics driven mindset with a strong

t wl a stong analytical

approach

Strong customer references

Experience building organisations and training top

talent

Strong communication and interpersonal skills to build

sustainable relationships

Location: Mumbai

Job Summary:

We are seeking a dynamic and skilled Production Engineer with a BE in Mechanical Engineering and hands-on experience in manufacturing or production. The ideal candidate will be responsible for optimizing production processes, ensuring product quality, and meeting manufacturing targets.

Key Responsibilities:

• Production Planning & Control: Manage production schedules and workflows to ensure timely delivery of products.
• Process Optimization: Identify and implement improvements in manufacturing processes to enhance efficiency and reduce costs.
• Equipment Maintenance: Supervise and ensure the proper maintenance of machinery and equipment to minimize downtime.
• Quality Assurance: Monitor production quality standards and implement corrective actions when needed.
• Team Collaboration: Work closely with design, procurement, and quality teams to ensure seamless production operations.
• Compliance: Ensure that all production activities comply with safety, health, and environmental regulations.

Required Qualifications and Skills:

• Education: BE in Mechanical Engineering.
• Experience: 2+ years of hands-on experience in manufacturing or production (preferably in [your industry, e.g., automotive, heavy machinery]).
• Technical Skills:
• Knowledge of manufacturing processes and machinery.
• Proficiency in CAD software and production planning tools.
• Understanding of Lean Manufacturing and Six Sigma principles is a plus.
• Soft Skills: Strong problem-solving abilities, excellent communication skills, and the ability to work collaboratively in a team.

What We Offer:

• Competitive salary package.
• Opportunities for professional growth and skill development.
• A collaborative work environment with exposure to advanced technologies.

Project Coordinator

Exp : 5-7 Years

Qualification : Must have Development Background of Web or Mobile

Location : Ahmedabad (WFO)

Qualifications

• Experience in project coordination and management
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Knowledge of software development processes and methodologies
• Ability to analyze and solve problems
• Proficiency in project management software tools
• Bachelor's degree in a relevant field
• PMP certification or equivalent is a plus

Company Description

Moon Technolabs Pvt. Ltd. is a software development company based in Ahmedabad, India. With over a decade of experience in the outsourcing business, Moon Technolabs has established expertise in various areas including Offshore Application Development & Maintenance, Application Migration and Re-engineering, Product Development & Support, Enterprise Solutions, Web Development, Game Development, and Mobile Solutions. Our team of professionals collaborate to provide comprehensive solutions that align with our clients' specific business objectives.

Responsibilities:​

· Research, register and apply for jobs available overseas, as per the client's requirement.

· Develop and implement search strategy that includes recruitment agencies, employer websites, job boards and social networks.

· Understand the client's profile and suggest availability of jobs as per their requirement.

· Review resumes and credentials for appropriateness of skills, experience and knowledge.

· Understand different skill sets and job descriptions and apply for the right job on job portals, recruitment boards, to recruitment agencies & directly company's website.

· Ability to interact with the clients on call and email on their job search services.

· Co-ordinate on responses and interview schedule with clients, as needed.
Place of work: Hyderabad

What you need to have:

• Assess the nature of product or service issues and resolves support problems..
• Interact with customers to help troubleshoot and resolve complex product problems or issues.
• Diagnose and resolve customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements.
• .Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Leading ongoing reviews of business processes and developing optimization strategies
• Documenting and communicating the results of your efforts.
• Perform gap analysis, and identification of any areas for improvement within existing procedures, methods and business processes
  Perform Gap-Fit analysis
• Prototype potential solutions for business process re-design, provide trade-off information and suggest recommended course(s) of action
• Develop functional and technical specifications for delivering new and maintaining existing business applications.
• Act as a subject matter expert with regards to business needs and application design related activities. This may include leading configuration and design reviews within a project team .
• Should act as the liaison between the client business units and IT and lead the Business Requirements Gathering process to elicit the true needs of the client

• Monitoring the market & competitor activities & providing relevant reports.
• Maintain a database of potential business partner's contact numbers and emails.
• Brainstorm new and creative growth strategies.
• Come up with new marketing Ideas.
• Market product to target customers.