Shubham Vishwakarma
Full Stack Developer - Averlon
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REVIEW CRITERIA:
MANDATORY:
- Strong Customer Success, Large account management Profile
- Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
- Must have 3+ YOE in Team management
- Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
- Must be proficient in CRM and customer success tools
- Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu
PREFERRED:
- Retail, Manufacturing or FMCG
- Candidates for Hyderabad knowing any other south Indian language apart from Telegu
ROLE & RESPONSIBILITIES:
- Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
- Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
- Develop and execute customer success plans, including onboarding, training, and ongoing support.
- Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
- Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
- Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
- Monitor customer health metrics and proactively address any red flags to prevent churn.
- Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
- Stay up-to-date with industry trends and best practices in customer success management.
IDEAL CANDIDATE:
- Bachelor's degree in Business Administration, Accounts, or a related field.
- Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
- Proven track record of managing and retaining high-value customers.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
- Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
- Self-motivated and results-oriented, with the ability to work independently and as part of a team.
- Proficient in CRM software and other customer success tools.
- Ability to travel as needed to meet with customers.
HR Recruiter Job Description We are looking for an experienced human resources recruiter to help us attract and hire skilled candidates in a demanding field. The successful candidate will have a track record of success in recruiting passive and active candidates through social media, job sites, professional organizations, and job fairs.
In addition to developing our recruiting processes and talent pipeline, this role will be responsible for screening, interviewing, hiring, and onboarding qualified candidates. Must be able to work effectively with management to understand job requirements and create effective job descriptions. company name: BATTERSEA WEB EXPERT location: DWARKA MOR 5 working days Mon to Fri 10:00 AM to 7:00 PM, sat sun fixed off https://www.oyebusy.com/
Job Types: Full-time, Permanent, Fresher, Internship, Temporary
Contract length: 3 months
Salary: ₹5,000.00 - ₹10,000.00 per month
Schedule:
• Day shift
Experience:
• Recruiting: 1 year (Preferred)
STATE IN CHARGE
Education
Any Bachelor Degree
Job Description
Establishing good relationships with Bank's LHO, RBO, DSH & Link Branches.
- Appointment of Kiosk operators in allocated URBAN locations.
- Responsible for ensuring completion & submission of documents at the Bank's office for opening CSPs.
- Ensuring proper selection of CSP location & Kiosk Operator with vision of business sustainability.
- Working towards increasing business performance of CSP's
- Controlling & monitoring of CSP's to avoid Frauds.
- Manages all state level activities and coordination .
- Representation at regional level offices as well as district level offices.
- Any other work; as and when required pertaining Financial Inclusion business
Requirement of Candidate:
1. Graduate
2. Min Exp. of 5 years
3. financial inclusion (BFSI) sector
4. Should have handled a team .
5. Computer Skills - Mails, MS Excel, MS Word.
6. Good Communication skills (English and local Language) - Written & Oral
Provide guidance, mentorship and effective knowledge management within the team to ensure profitability
#business
- Identify, assess and manage risks arising out of operational plan, design or delivery
- Manage multiple stakeholders and work closely with them.
- Ensure a balance with sometimes, competing needs and priorities
- Develop guidelines for effective reflection, learning, and change
- Work on the results from learning and reflection exercise to create best practices and introduce process improvements
Employment terms: Full time
Preferred Date of joining: Latest possible
Travel expenses & Mobile reimbursement: As per the team budget and requirement of the role.
LeadershipExecutive Director
Smart Rain Technology is a rapidly growing technology company located in Hyderabad, India. Our mission is to save water, save money and save time through our proprietary irrigation and water management system. We are looking for an experienced Executive Director to organize, grow, and oversee the daily operations in Hyderabad, India.
Candidate will assist in technical vision and leadership for developing and implementing Smart Rain's technology initiatives, with an emphasis on integration of cutting-edge technology-based practices and services into our current offerings.
The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes, business practices including government and compliance requirements in India. The overall goal is to safeguard and augment the efficiency of the company’s operations in Hyderabad, India and to facilitate accelerating development and long-term success.
Executive Director Job Responsibilities:
- Responsible for the planning, organizing, and directing of the organization’s operations and programs.
- Thorough knowledge of government and compliance requirements in India.
- Prepares accurate and timely analyses that capture and communicate business results, variances, and performance trends.
- Communicates and report company results to the parent company and shareholders.
- Provides leadership to and manages the efforts of site staff to ensure appropriate support of all departments.
- Coordinates and leads annual budget reviews, monthly and quarterly reviews, and periodic forecast updates with operational and senior management.
- Retains a diverse, highly qualified staff and provides career coaching, growth, and personal development for direct/indirect report employees.
- Provides leadership and technical direction for maintenance and support services for Web, Mobile applications, back-end services, enterprise software, peripherals, and assist in professional development of team.
- Ensures that the design, development, and implementation of enterprise applications and infrastructure systems support the needs of our customers, and management.
- Co-Develop and enforce policies and procedures to ensure the protection of local Smart Rain technology assets and the integrity, security, and privacy of data entrusted to or maintained by fellow team members.
- Develops and implements an accountability system for measuring the success of the goals defined with in the Smart Rain team.
- Serves as a company representative and assumes responsibility at local, regional, state, and national meetings and events pertaining to areas of responsibility.
- Demonstrates excellent interpersonal skills using tact, patience, and courtesy while exemplifying integrity, candor, and high ethical conduct.
- Provides vision, leadership, and direction to all employees within the department.
- Directs and/or coordinates the development of specifications for the procurement of hardware, software, telecommunications, and support services required to support Smart Rain India.
- Prepares materials and presentations for US Smart Rain management team
Executive Director Qualifications/Skills:
- Demonstrated leadership and management skills
- Ability to multitask
- Takes initiative
- Works independently
- Creative problem-solving skills
- Enthusiastic
- Dynamic
- Flexible
- Organized
- Collaborative
Education, Experience, and Licensing Requirements
- Bachelor’s Degree in computer science, finance or accounting
- CMA or MBA preferred
- 15 or more years of financial management experience in an operational environment
- 10 or more years management or supervisory experience
- Relevant experience in technology industry environment
- Experience working with US based company preferred
Benefits
Smart Rain Technology offers a competitive compensation and benefits package. Compensation will be based on experience and market conditions. Benefits include terrific health insurance, paid time off, holiday pay, performance based quarterly bonuses, and an outstanding work environment with a growing team and company
As an Engineering Manager at BigStep Technologies, you will be part of a fast-growing business that allows high-performing employees to make an impact and contribute to the business growth. You will have the opportunity to channel your experience into contributing towards the development of our enterprise-grade software platforms. You will act as a driving force and ensure that optimized solutions are developed using Agile-based development methodology. In this role, you will be collaborating closely with multiple cross-functional teams. Primary responsibilities would also include coaching software development teams to self-organise and create high-value products to remove any impediments to their progress.
This is an excellent opportunity to make an impact on a massive scale, with room for growth in personal and professional development, while working with foundational next-generation technologies. This engineering managers role offers the opportunity for significant technical impact, product innovation and team building with the opportunity for advancement.
Roles and Responsibilities:
- Lead our platforms engineering team.
- Form and drive the platform's technical strategy and road-map, making sure they are executed properly.
- Collaborate with Product Managers and Tech Leads for road-map delivery.
- Take ownership of on-time and with quality delivery of major/minor releases with the product teams to drive internal and external adoption of our platform.
- Be an inspiring, inclusive and collaborative leader for a team of strong engineers responsible for delivering on business value.
- Your technical contribution scope won't be limited just into cycle delivery goals, but there is an expectation that you engage in technical deliverables such as RFC reviews, bug fixes, and small features, without blocking or slowing down your teams progress.
- You will be responsible for identifying the process bottlenecks and clearing any potential roadblocks.
- You will play a role in building the team with the right culture, partnering with other teams, planning sprints and executing the plans.
- You are expected to contribute as an active member of the global product team, a member of our leadership team responsible for delivering high business values.
Desired Candidate Profile:
- B.E / M.E with specialization in Computer Science / Information Technology.
- Diverse experience of 8-12 years in a hyper-growth environment.
- A minimum experience of 3 years in development and technical leadership role
- A minimum experience of 2 years in managing Scrum Teams.
- Extensive experience in designing and developing software applications by putting the latest technology stacks to use in an Agile environment.
- Prior hands-on experience working through the design, development and release cycle.
- Hands on experience in full stack development, including RESTful API, JavaScript (jQuery, Angular/React, NodeJS, etc.), MongoDB, server component technologies
- Experience using Agile performance metrics to drive accountability and continuous improvement.
- Proven leadership and motivational skills and the ability to maintain high levels of energy and engagement.
· Lead an engineering group that comprises of Software development engineers.
· Report on status of development, quality, operations, and system performance to leadership
· Develop the long-term strategy for your solutions and translate that into an achievable road-map/action plan
· Management and execution against project plans and delivery commitments
· Management of staffing, mentoring, growing, and maintaining a best-of-class engineering team.
- Highly motivated and target driven with a proven track record in sales
- Excellent selling, negotiation and communication skills
- Prioritizing, time management and organizational skills
- Ability to create and deliver presentations tailored to the audience needs
- Relationship management skills and openness to feedback
- Bachelor’s degree in business or a related field
- Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
- Stay abreast with customer needs, market trends and procedures at all time.
- Manage promotional programs to increase sales and revenue.
About the Role
Responsible for Resource management, management reports and supporting the consistent execution of project management practices across organisation.
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Key accountabilities |
Skills & qualities we expect from you |
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Resource management across organisation o Quality auditor: Ensure that the execution of tasks comply with relevant departmental processes and ISO standards o Producing required Management reports o Helping team with project setup, monitoring & metrics reporting o Work with internal/external functional teams to gather requirements and document project process o Schedule and facilitate meetings with technical resources and business unit partners as required o To drive and manage multiple tasks simultaneously. o Work with the PM on process development and training o Other duties as assigned |
o A Bachelor's degree in Business, Administration, or a related field. o 0-1 year of experience in PMO role. o Excellent communication and strong interpersonal skills required o Expert with Microsoft Excel, Power Point and Word o Strong administrative and organizational skills required, o Attention to detail is key skill set o A proven willingness to learn, a positive service attitude, and an ability to work in a fast-paced, high demand work environment o Some knowledge of project management methods and theories preferred o Knowledge of Data analysis required o Certification related to Project management will be advantageous. o Microsoft SharePoint experience a plus |
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon