Scrum Master

Role: Data Scientist

Location: Bangalore (Remote)

Experience: 4 - 15 years

Skills Required - Radiology, visual images, text, classical model, LLM multi model, Primarily Generative AI, Prompt Engineering, Large Language Models, Speech & Text Domain AI, Python coding, AI Skills, Real world evidence, Healthcare domain

JOB DESCRIPTION

We are seeking an experienced Data Scientist with a proven track record in Machine Learning, Deep Learning, and a demonstrated focus on Large Language Models (LLMs) to join our cutting-edge Data Science team. You will play a pivotal role in developing and deploying innovative AI solutions that drive real-world impact to patients and healthcare providers.

Responsibilities

• LLM Development and Fine-tuning: fine-tune, customize, and adapt large language models (e.g., GPT, Llama2, Mistral, etc.) for specific business applications and NLP tasks such as text classification, named entity recognition, sentiment analysis, summarization, and question answering. Experience in other transformer-based NLP models such as BERT, etc. will be an added advantage.

• Data Engineering: collaborate with data engineers to develop efficient data pipelines, ensuring the quality and integrity of large-scale text datasets used for LLM training and fine-tuning

• Experimentation and Evaluation: develop rigorous experimentation frameworks to evaluate model performance, identify areas for improvement, and inform model selection. Experience in LLM testing frameworks such as TruLens will be an added advantage.

• Production Deployment: work closely with MLOps and Data Engineering teams to integrate models into scalable production systems.

• Predictive Model Design and Implementation: leverage machine learning/deep learning and LLM methods to design, build, and deploy predictive models in oncology (e.g., survival models)

• Cross-functional Collaboration: partner with product managers, domain experts, and stakeholders to understand business needs and drive the successful implementation of data science solutions

• Knowledge Sharing: mentor junior team members and stay up to date with the latest advancements in machine learning and LLMs

Qualifications Required

• Doctoral or master’s degree in computer science, Data Science, Artificial Intelligence, or related field

• 5+ years of hands-on experience in designing, implementing, and deploying machine learning and deep learning models

• 12+ months of in-depth experience working with LLMs. Proficiency in Python and NLP-focused libraries (e.g., spaCy, NLTK, Transformers, TensorFlow/PyTorch).

• Experience working with cloud-based platforms (AWS, GCP, Azure)

Additional Skills

• Excellent problem-solving and analytical abilities

• Strong communication skills, both written and verbal

• Ability to thrive in a collaborative and fast-paced environment

We are seeking a talented and passionate Conversational AI Developer to join our team and play a key role in creating innovative and engaging chatbots and virtual assistants.  The ideal candidate will have a strong background in software development, with a focus on AI and natural language processing technologies. 

Responsibilities: 

• Drive the full lifecycle development — from design to deployment — of scalable chatbots and virtual assistants utilizing Microsoft Bot Framework, Kore.ai, or similar CAI technologies 
• Collaborate with cross-functional teams (product managers, designers, UX/UI specialists) to gather requirements, design conversational flows, and implement user stories 
• Integrate Natural Language Processing (NLP) and Natural Language Understanding (NLU) techniques to enable chatbots to understand user intent and respond accordingly 
• Leverage Generative AI services to enhance chatbot responses with creativity and personalization 
• Develop chatbots for deployment across multiple channels (web, mobile apps, messaging platforms) ensuring a seamless user experience 
• Conduct thorough testing and debugging to ensure high performance and accuracy of conversational AI solutions 
• Monitor and analyze user interactions and chatbot performance to identify areas for improvement and optimization 
• Stay updated on the latest advancements in Conversational AI technologies and best practices.
• Apply Microsoft Foundry methodologies for rapid prototyping, iterative experimentation, and accelerated delivery of AI-driven chatbot solutions
• Build, refine, and scale enterprise-grade chatbot applications using Foundry-aligned engineering practices, reusable components, and standardized deployment workflows

Preferred Qualifications: 

• 3+ years of experience in software development, preferably with a focus on conversational AI or chatbots 
• Deep expertise in Azure Bot Framework v4, specifically utilizing Adaptive Dialogs, Waterfall Dialogs, and middleware customization 
• Strong backend development skills with advanced proficiency in C#, .NET, JavaScript, CSS, HTML for custom bot logic 
• Hands-on experience with Azure Integration Services, using Azure Functions and Logic Apps to orchestrate workflows between the bot and external systems 
• Proven experience with Salesforce API integrations (REST/SOAP), specifically for managing Live Agent handoffs, Knowledge base retrieval, and Case creation 
• Experience configuring Azure Cosmos DB for storing conversation state, user data, and telemetry logs 
• Experience implementing Hybrid AI strategies, bridging classical NLU services (Azure CLU) with Generative AI models (Azure OpenAI/GPT) for fall-back handling or content generation 
• Middleware familiarity, with exposure to MuleSoft or similar ESB platforms for enterprise-grade data exchange 
• Data-driven optimization skills, utilizing Power BI to analyze conversation logs, identify drop-off points, and drive NLU accuracy improvements 
• SDLC leadership experience, including defining CI/CD pipelines for bot deployment across multiple environments (Dev/Test/Prod).
• Hands-on experience working with Microsoft Foundry frameworks, including rapid MVP creation, modular architecture patterns, and AI-driven solution accelerators
• Demonstrated experience building, deploying, and optimizing chatbot applications using Foundry engineering standards and reusable AI components
• Excellent communication, collaboration, and problem-solving skills 
• Ability to work independently and manage multiple projects simultaneously 
• Passion for innovation and a strong desire to push the boundaries of Conversational AI technology 

Location: Remote; Geography restricted to India

Type: Full-time or Part-time Contract Work

Fluent Language Skills Required: English & Hindi. Native-level fluency in English and Hindi is required for this position.

Why This Role Exists

At Mercor, we believe the safest AI is the one that’s already been attacked — by us. We are assembling a red team for this project - human data experts who probe AI models with adversarial inputs, surface vulnerabilities, and generate the red team data that makes AI safer for our customers.

This project involves reviewing AI outputs that touch on sensitive topics such as bias, misinformation, or harmful behaviors. All work is text-based, and participation in higher-sensitivity projects is optional and supported by clear guidelines and wellness resources. Before being exposed to any content, the topics will be clearly communicated.

What You’ll Do

• Red team conversational AI models and agents: jailbreaks, prompt injections, misuse cases, bias exploitation, multi-turn manipulation
• Generate high-quality human data: annotate failures, classify vulnerabilities, and flag systemic risks
• Apply structure: follow taxonomies, benchmarks, and playbooks to keep testing consistent
• Document reproducibly: produce reports, datasets, and attack cases customers can act on

Who You Are

• You bring prior red teaming experience (AI adversarial work, cybersecurity, socio-technical probing)
• You’re curious and adversarial: you instinctively push systems to breaking points
• You’re structured: you use frameworks or benchmarks, not just random hacks
• You’re communicative: you explain risks clearly to technical and non-technical stakeholders
• You’re adaptable: thrive on moving across projects and customers

Nice-to-Have Specialties

• Adversarial ML: jailbreak datasets, prompt injection, RLHF/DPO attacks, model extraction
• Cybersecurity: penetration testing, exploit development, reverse engineering
• Socio-technical risk: harassment/disinfo probing, abuse analysis, conversational AI testing
• Creative probing: psychology, acting, writing for unconventional adversarial thinking

What Success Looks Like

• You uncover vulnerabilities automated tests miss
• You deliver reproducible artifacts that strengthen customer AI systems
• Evaluation coverage expands: more scenarios tested, fewer surprises in production
• Mercor customers trust the safety of their AI because you’ve already probed it like an adversary

Why Join Mercor

• Build experience in human data-driven AI red teaming at the frontier of safety
• Play a direct role in making AI systems more robust, safe, and trustworthy

The contract rate for this project will be aligned with the level of expertise required, the sensitivity of the material, and the scope of work. Competitive rates commensurate with experience.

Role & Responsibilities

Define and Drive Design Strategy: Develop and implement a UX design strategy that aligns with the company’s goals and ensures a consistent, high-quality user experience across all products.

Collaborate Across Teams: Partner closely with Product, Engineering, Marketing, and other teams to understand business needs, user pain points, and technical constraints. Together, you’ll create user-friendly, innovative solutions.

Lead User Research & Testing: Oversee user research activities to gather insights about customer behaviors, needs, and pain points. Use these insights to inform design decisions and validate solutions through testing.

Create Exceptional Designs: Guide the team in developing user flows, wireframes, prototypes, and polished UI designs that bring ideas to life and delight users.

Leverage and Expand the Design System: Utilize our existing design system to ensure consistency, scalability, and efficiency across all designs. Collaborate with teams to integrate it seamlessly into every product and expand its scope to support evolving design needs.

Build and Maintain Design Systems: Own the creation and evolution of a design system to ensure consistency, scalability, and efficiency across all products.

Ideal Candidate

6-8+ years of UX/UI design experience, including 2+ years in managerial roles.

Expertise in design tools like Figma, Sketch, InVision, Rive, Framer, and Lottie.

Strong portfolio showcasing user-centered design and problem-solving skills.

Experience designing for Android, iOS, and responsive web platforms.

Solid understanding of UX principles, usability, and accessibility standards.

Bonus: Familiarity with HTML, CSS, and JavaScript; skills in animation or storyboarding

Identify and Solve UX Challenge: Proactively identify potential design issues, such as responsiveness or platform-specific nuances, and ensure solutions are effective and scalable.

Job Title: ELK Stack Engineer

Position Overview:

We are seeking a skilled and experienced Senior Elasticsearch Developer to join our team. The ideal candidate will be responsible for designing, developing, and maintaining data pipelines using the ELK Stack (Elasticsearch 7.1 or higher, Logstash, Kibana). The Senior Elasticsearch Developer will play a key role in managing large datasets, optimizing complex queries, and maintaining self-hosted Elastic Search clusters.

Responsibilities:

• Design, develop, and maintain data pipelines using the ELK Stack.
• Handle large datasets (3 billion+ records, 100+ fields per index) with efficiency and accuracy.
• Develop and optimize complex Elasticsearch queries for efficient data retrieval and analysis.
• Manage and maintain self-hosted Elastic Search clusters.
• Implement DevOps practices, including containerization with Docker.
• Perform backups, disaster recovery, and index migrations to ensure data security and integrity.
• Execute data processing and cleaning techniques, including writing custom scripts to extract and transform data into usable formats.
• Collaborate with the engineering team to integrate Elastic Search with other systems.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field.
• Minimum 5+ years of experience in designing, developing, and maintaining data pipelines using the ELK Stack.
• Hands-on experience handling large datasets (3 million+ records, 50+ fields per index).
• Strong proficiency in developing and optimizing complex Elasticsearch queries.
• Experience managing and maintaining self-hosted ElasticSearch clusters.
• Proficiency in DevOps practices, including containerization with Docker.
• Knowledge of security best practices, including backups, disaster recovery, and index migrations.
• Experience with database administration and data processing techniques.
• Excellent communication and teamwork skills.

Benefits:

• Competitive salary and benefits package between 20 to 35 LPA.
• Opportunities for professional development and growth.
• Collaborative and inclusive work environment.
• Flexible work hours and remote work options.

Position Overview:

We are seeking a dynamic and ambitious Management Trainee to join our team as a Business Development professional specializing in marketing automation products and software services. This role will provide you with a unique opportunity to gain hands-on experience and develop a deep understanding of marketing automation solutions, while contributing to the growth and success of our organization. As a Management Trainee, you will receive comprehensive training and mentorship to develop your skills and knowledge in the field of business development.

Responsibilities:

1. Gain a deep understanding of our marketing automation product and software services, including their features, benefits, and applications.

2. Collaborate with the Business Development team to identify and qualify potential leads, converting them into potential opportunities.

3. Conduct market research to identify industry trends, competitor analysis, and customer needs to inform sales and marketing strategies.

4. Assist in the development and execution of lead generation campaigns, utilizing email marketing, social media, and content creation.

5. Contribute to the creation and delivery of sales presentations, proposals, and product demonstrations to potential clients.

6. Participate in sales meetings, trade shows, and industry events to represent the company and generate leads.

7. Build and maintain strong relationships with existing and potential clients to maximize customer satisfaction and retention.

8. Monitor and report on sales activities, performance metrics, and progress towards goals on a regular basis.

9. Collaborate closely with the Product Development team to provide feedback on customer requirements and contribute to product enhancements.

10. Continuously update your knowledge of marketing automation trends, industry best practices, and competitor offerings.

11. Travel internationally as required to meet with clients, attend conferences, and explore new business opportunities.

Qualifications:

1. MBA in Marketing or similar field

2. Computers at Bachelors. Understanding of programming is a plus but not mandatory.

3. Strong passion for technology, software services, and marketing automation.

4. Excellent communication and presentation skills, with the ability to effectively convey complex concepts to both technical and non-technical audiences.

5. Self-motivated and goal-oriented mindset, with a demonstrated ability to take initiative and work independently.

6. Strong analytical and problem-solving skills, with the ability to think strategically and make data-driven decisions.

7. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

8. Proficiency in Microsoft Office Suite and CRM software.

9. Prior experience in business development, sales, or marketing is a plus, but not required.

Benefits:

1. Comprehensive training and mentorship program to develop your skills in marketing automation and business development.

2. Opportunity to work with a highly talented and collaborative team in a fast-growing industry.

3. Exposure to cutting-edge marketing automation technologies and software services.

4. Competitive salary package with performance-based incentives.

5. Health insurance, retirement plans, and other benefits as per company policy.

6. Ongoing learning and professional development opportunities.

Note: This job description is a general outline of responsibilities and qualifications. It may be subject to revisions or additions based on the evolving needs of the company.

We’re looking for a Senior Backend Engineer to help us build the tools, services, and applications that will enable us to be the planet’s most patient-focused pharmacy. You will work on projects ranging from greenfield initiatives to matured products with an active user base. 

• Collaborate with engineering team to design and implement products using event driven micro-services architecture.
• Interact with Product Managers and key stake-holders on regular basis to understand and execute Product vision.
• Take charge of end-to-end feature development, right from proof-of-concept to production deployment and support
• Brainstorm and lead continuous improvement projects for product
• Providing feedback to peer developers on code quality and development standards.
• Mentoring team on strong coding and design standards.
• Setting the bar high for development practises while striking the right balance between pragmatism and perfection for code and processes.
• Effectively document API's and services using Swagger/OpenAPI, visualize flow and dependencies using diagrams, and create technical documents on engineering wikis.
• Present crisp and clear feature demos to stakeholders.

Some of our opensource projects- https://meet.google.com/linkredirect?authuser=0&;dest=https%3A%2F%2Fgithub.com%2Fmedly">https://github.com/medly

We don’t expect anybody to be an expert on all of these, but you should be deeply familiar with some, and a self-starting learner who isn’t afraid to ask for help:

• Polyglot Development (at least 1 more lang apart from Java and JavaScript)
• At least one JVM language
• Functional Programming, 
• OO Design, Clean Code, SOLID principles
• Solid grasp on HTTP, and REST
• Web based SaaS product development
• Deployment to AWS or any cloud
• Test Driven Development, 
• Security Compliance like HIPAA, PCI-DSS, SOC2
• Git, Linux, CI/CD, Gradle, IDEA
• Security based on OAuth2 / OIDC
• SQL and NoSQL DBs like PostgreSQL, DynamoDB, ElasticSearch
• Docker
• SQL Migration tools like Liquibase, Flyway
• Semantic Versioning, Feature Toggles, PR, Feature Branches

• 3+ Years of experience mainly on Backend Development using any two languages (Java, Kotlin, NodeJS, Ruby etc.)
• Minimum a bachelor degree in Computer Science, Engineering or any related field.

• Develop service/APIs using Kotlin/Micronaut Node/Serverless
• Aurora Serverless PostgreSQL DB
• AWS, Lambda, API Gateway, Amplify, Cognito, Okta
• Github, Github Actions, SonarCloud
• Database versioning using tools like Liquibase
• Terraform to manage infra
• Cloudwatch/AWS X-Ray to monitor the infra
• Opportunity to make Open Source Contribution