Scrum Master

Job Summary

We are looking for an experienced Scrum Master / Project Manager to lead Agile software development teams and ensure successful project delivery. The ideal candidate should have strong experience in Agile methodologies, Scrum practices, project planning, stakeholder management, and team coordination. This role requires excellent leadership, communication, and problem-solving skills to drive project execution and continuous improvement.

Key Responsibilities

• Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Guide Agile teams in adopting Scrum principles and Agile best practices.
• Remove impediments and help teams deliver high-quality software on time.
• Plan, track, and manage project schedules, milestones, and deliverables.
• Collaborate with Product Owners, business stakeholders, development teams, and QA teams to ensure alignment on project goals.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Ensure timely communication of project status, issues, and dependencies to stakeholders.
• Track team velocity, sprint metrics, and project KPIs to drive continuous improvement.
• Coordinate cross-functional teams to ensure successful project execution.
• Foster a culture of collaboration, accountability, and continuous improvement.

Required Skills

• 8–14years of experience in Scrum Master and/or Project Management roles.
• Strong knowledge of Agile, Scrum, and Kanban methodologies.
• Experience managing software development projects in Agile environments.
• Hands-on experience facilitating Scrum ceremonies and coaching Agile teams.
• Strong project planning, estimation, scheduling, and risk management skills.
• Experience with project management and Agile tools such as Jira, Confluence, Azure DevOps, or Trello.
• Excellent stakeholder management and communication skills.
• Strong analytical, organizational, and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Scrum Master certification (CSM, PSM I/II) preferred.
• PMP, PRINCE2, or Agile Project Management certification is an added advantage.
• Experience working with distributed or cross-functional teams.

Good to Have

• Knowledge of SDLC and DevOps practices.
• Experience with release planning and dependency management.
• Familiarity with cloud technologies (AWS, Azure, or Google Cloud).
• Experience with metrics, reporting, and Agile dashboards.
• Change management and process improvement experience.

Soft Skills

• Strong leadership and team facilitation skills.
• Excellent verbal and written communication.
• Effective conflict resolution and negotiation skills.
• Strong decision-making and stakeholder management abilities.
• Ability to mentor teams and promote Agile best practices.
• Proactive, adaptable, and results-oriented mindset.

Bachelor’s degree in Computer Science, or a related field.

Certified Scrum Master (CSM, PSM I or higher) – required.

7+ years of experience as a Scrum Master in an Agile/Scrum environment.

Must be from Banking Domain or BFSI Domain only

Experience in costing, budgeting and capacity planning

Proficiency in Jira, Confluence, and budgeting tools (e.g., Excel, financial dashboards, or ERP systems).

We are looking for an experienced Project Manager / Scrum Master to manage Agile software delivery, coordinate project activities, and facilitate Scrum processes for a Visitor Management System project in Abu Dhabi.

The ideal candidate should have strong experience in Agile project delivery, Scrum methodologies, sprint management, stakeholder coordination, and software projects. Strong communication skills in both Arabic and English are required.

Key Responsibilities

• Manage end-to-end Agile software project delivery.
• Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Manage sprint schedules, priorities, deliverables, and timelines.
• Coordinate with Product Owners, developers, QA, architects, and other stakeholders.
• Maintain and manage the product/project backlog and ensure priorities are clearly communicated.
• Track project progress, milestones, dependencies, risks, and issues.
• Identify and resolve impediments that may affect sprint or project delivery.
• Ensure effective communication and collaboration across cross-functional teams.
• Monitor project scope, timelines, resources, and deliverables.
• Prepare project status reports and provide regular updates to stakeholders.
• Support requirements gathering and coordinate with technical teams for implementation.
• Ensure Agile/Scrum practices are followed throughout the project lifecycle.
• Facilitate stakeholder meetings and manage project-related communication.
• Proactively identify delivery risks and coordinate mitigation plans.
• Ensure projects are delivered within agreed timelines and quality standards.

Required Skills

• Strong knowledge of Agile and Scrum methodologies
• Hands-on experience as a Scrum Master / Project Manager
• Sprint Planning and Sprint Management
• Backlog Management
• Agile Delivery Management
• Project Planning & Coordination
• Stakeholder Management
• Risk & Issue Management
• Team Facilitation
• SDLC / Software Project Management
• Jira / Confluence or similar Agile project management tools
• Azure DevOps is an advantage
• Strong communication and documentation skills

Required Experience

• 5+ years of experience in software projects
• Proven experience working as a Scrum Master, Project Manager, or Agile Project Manager
• Strong hands-on experience with Scrum and Agile delivery
• Experience coordinating cross-functional software development teams
• Experience managing project timelines, dependencies, risks, and deliverables

About GoSuper EdTech

At GoSuper EdTech, we are a team of passionate innovators dedicated to reshaping the education sector through cutting-edge technology.

Our mission is to make high-quality education accessible, efficient, and impactful for everyone. With a global footprint and a deep understanding of local needs, we bridge traditional education with modern, AI-driven solutions.

We're building a new kind of learning platform — where community, AI, and SaaS intersect to create scalable, personalized experiences for millions of learners.

If you're driven by high-impact challenges, product ownership, and meaningful work, GoSuper offers a front-row seat to the future of education technology.

Role Overview

We are looking for a Scrum Master with 6 months to 1 year of experience who can support our product, engineering, design, QA, and business teams in planning, tracking, and delivering work efficiently.

This role is open for both full-time and part-time candidates. The ideal candidate should have a basic understanding of Agile and Scrum practices, strong coordination skills, and the ability to keep teams organized and aligned.

At GoSuper EdTech, we use Zoho products for project management, sprint tracking, task management, bug tracking, documentation, and team collaboration, similar to how other companies use Jira. The Scrum Master will be expected to work with tools such as Zoho Sprints, Zoho Projects, Zoho BugTracker, Zoho Cliq, Zoho WorkDrive, Zoho Sheet, and related Zoho products.

This role is ideal for someone who is organized, detail-oriented, proactive, and interested in building a career in Agile project management, product coordination, and SaaS product delivery.

What You’ll Do

• Facilitate daily standups, sprint planning, sprint reviews, retrospectives, and team coordination meetings.
• Support product and engineering teams in planning, organizing, and tracking sprint activities.
• Create, update, assign, and monitor tasks using Zoho project management tools.
• Maintain sprint boards, task lists, milestones, timelines, bug trackers, and project dashboards in Zoho.
• Track feature progress, bugs, blockers, dependencies, pending tasks, and delivery risks.
• Coordinate with product managers, developers, designers, QA teams, and business stakeholders to ensure clarity on tasks and priorities.
• Help teams follow Agile and Scrum practices in a practical, startup-friendly way.
• Assist in backlog grooming, sprint preparation, task prioritization, and release coordination.
• Prepare meeting notes, sprint updates, progress summaries, action-item trackers, and weekly reports.
• Follow up with team members to ensure tasks are updated and deadlines are visible.
• Identify delays, blockers, and risks, and escalate them to the right stakeholders when required.
• Support documentation using Zoho WorkDrive, Zoho Writer, Zoho Sheet, or similar tools.
• Help maintain transparency across teams by keeping project information updated and organized.
• Contribute to improving internal workflows, sprint discipline, reporting habits, and team communication.

What We’re Looking For

• 6 months to 1 year of experience as a Scrum Master, Project Coordinator, Agile Coordinator, Product Coordinator, Business Analyst, or similar role.
• Basic understanding of Agile, Scrum, sprint planning, and software development workflows.
• Familiarity with Scrum ceremonies such as daily standups, sprint planning, sprint reviews, and retrospectives.
• Hands-on experience or willingness to work with Zoho products for task tracking and project management.
• Ability to use tools similar to Jira, especially Zoho Sprints, Zoho Projects, Zoho BugTracker, or related platforms.
• Good understanding of task status, priority, ownership, deadlines, blockers, bugs, and dependencies.
• Strong communication, coordination, and follow-up skills.
• Ability to work with developers, designers, QA, product managers, and business stakeholders.
• Good documentation and meeting management skills.
• Basic understanding of the software development life cycle.
• Strong attention to detail and ability to keep project information organized.
• Ability to manage multiple tasks, meetings, and timelines.
• Problem-solving mindset and willingness to take ownership of project coordination.
• Comfortable working in a fast-paced startup environment.

Full-Time Responsibilities

• For full-time candidates, the role will involve deeper ownership of sprint operations, daily team coordination, project tracking, reporting, and cross-functional delivery support.
• Full-time Scrum Masters will be expected to work closely with teams throughout the day, maintain project dashboards, follow up on blockers, coordinate releases, and support multiple product or engineering workflows.

Part-Time Responsibilities

• For part-time candidates, the role will focus on structured sprint support, task tracking, meeting coordination, blocker follow-ups, reporting, and documentation.
• Part-time Scrum Masters should be available for key meetings such as daily standups, sprint planning, sprint reviews, retrospectives, and important coordination calls. The role requires disciplined follow-up and timely updates even within limited working hours.

Nice to Have

• Scrum Master certification or Agile training.
• Experience using Zoho Sprints, Zoho Projects, Zoho BugTracker, Zoho Cliq, Zoho WorkDrive, Zoho Sheet, or Zoho Analytics.
• Experience working with software development, SaaS, EdTech, or AI-based product teams.
• Basic understanding of UI/UX, QA testing, development cycles, bug tracking, and release workflows.
• Experience preparing sprint reports, project dashboards, weekly updates, or milestone reports.
• Familiarity with tools such as GitHub Projects, Notion, Google Workspace, Slack, ClickUp, Trello, Asana, or similar platforms.
• Prior internship, freelance, or academic project experience in Agile project management or product coordination.
• Experience supporting remote or hybrid teams.
• Interest in product management, technology operations, startup execution, and SaaS delivery.

What You’ll Gain

• Hands-on experience managing real SaaS and EdTech product workflows in a startup environment.
• Practical exposure to Agile, Scrum, sprint planning, backlog management, and release coordination.
• Experience working with Zoho-based project management systems similar to Jira.
• Mentorship from product, engineering, and business leaders.
• Opportunity to work closely with cross-functional teams and understand complete product development cycles.
• Learning opportunities in SaaS, AI, EdTech, project management, and product operations.
• Exposure to real business problems, live users, and high-impact product delivery.
• A feedback-driven environment that encourages ownership, learning, and continuous improvement.
• Access to Cult Elite and Cult Play Pass, offering wellness and lifestyle benefits to keep you energized and inspired.

Compensation

• Competitive compensation based on role type, availability, experience, skillset, and contribution.
• For full-time candidates, the package may include fixed compensation, performance-based bonuses, and equity participation through ESOPs.
• For part-time candidates, compensation will be structured based on working hours, responsibilities, and project involvement.

Benefits

• Flexible remote work options with occasional Bengaluru office meetups.
• Opportunity to work with product, engineering, design, QA, and business teams.
• Hands-on exposure to Zoho-based project management workflows.
• Learning and development support to help you grow in Agile, Scrum, product coordination, and project management.
• Health and wellness perks, including Cult Elite membership and Cult Play Pass, based on eligibility.
• Fast, feedback-driven culture with mentorship from experienced leaders.
• Opportunity to contribute to the future of education technology.

We are looking for a Scrum master who is eager to build a career in the scrum & project management. To apply, click "Apply Now" button in https://gosuperedtech.com/career/scrum-master

Strong IT Project Manager Profile with cross-functional delivery and Agile/Scrum ownership and Insurance domain exposure

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Mandatory (Experience 1): Must have 6+ years of proven experience as an IT Project Manager, with atleast the recent 3+ years in insurance industry leading cross-functional teams and delivering IT projects on time, within scope, and within budget

3

Mandatory (Experience 2): Must have experience collaborating with business, development, QA, and architecture teams to define project goals and success criteria

4

Mandatory (Experience 3): Must have hands-on experience facilitating sprint planning, backlog grooming, and daily stand-ups for efficient Agile/Scrum execution

5

Mandatory (Experience 4): Must have experience monitoring project performance, identifying and resolving risks and issues, and maintaining detailed project documentation (charters, plans, status reports)

6

Mandatory (Experience 5): Must have experience mentoring and leading a team of developers

7

Mandatory (Skill 1): Must have strong command of Agile, Scrum, and Waterfall methodologies (Fixed Bid project experience a plus)

8

Mandatory (Skill 2): Must have excellent stakeholder management and interpersonal/communication skills to engage senior management and clients

9

Mandatory (Skill 3): Must have strong analytical thinking — able to analyse complex problems, identify solutions, and make informed decisions

10

Mandatory (Tools): Must be hands-on with JIRA, MS Project, and similar tools

11

Mandatory (Domain): Insurance domain expertise — IT projects within insurance, with an understanding of processes, regulations, and customer needs

12

Mandatory (Note): Candidate should be willing to work during EST shift (9.30 PM-6.30 AM) if needed as the client is based in US and they have US clients

13

Preferred (Commercial): Experience managing gross margins, project cost, P&L, and profitability.

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Preferred (Certification): PMP, PRINCE2, or Scrum Master certification

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Preferred (Domain Knowledge): Familiarity with digital transformation, automation, and emerging technologies in insurance