Creative Head

Job Title: Delivery Account Lead – US IT Recruitment

Location: Trichy, Tamil Nadu (Onsite)

Company: VDart Inc.

Experience: 9 – 12 Years

Employment Type: Full-Time

 About VDart Inc.

VDart Inc. is a leading global IT staffing and solutions firm with a presence across the United States, Canada, and India. We support Fortune 500 clients across a wide range of industries, providing top-tier IT talent through scalable and efficient delivery models. As we continue to grow, we are hiring a Delivery Account Lead to head strategic account delivery operations.

Position Summary

The Delivery Account Lead – US IT Recruitment will be responsible for managing end-to-end recruitment delivery, team leadership, and client engagement for key strategic accounts. This role is a critical leadership position that demands strong experience in managing VMS clients, high-volume delivery, team performance, and SLAs.

Key Responsibilities

·      Own delivery for multiple high-value US-based client accounts across industries and technologies.

·      Lead, mentor, and manage a team of recruiters to drive consistent performance and quality.

·      Collaborate with Account Managers to align delivery strategy with client expectations.

·      Ensure fulfillment of job requisitions through proactive sourcing, screening, and submission processes.

·      Analyze delivery metrics, provide weekly and monthly performance reporting, and drive continuous improvement.

·      Develop and implement best practices for recruitment operations, candidate engagement, and submission quality.

·      Manage escalations, compliance, and contract negotiations as needed.

Required Skills & Experience

·      9 to 12 years of extensive experience in US IT Recruitment delivery and team leadership.

·      Proven ability to manage VMS/MSP accounts with a strong understanding of hiring models: W2, C2C, and 1099.

·      Strong sourcing background using platforms like Dice, Monster, CareerBuilder, and LinkedIn Recruiter.

·      Deep knowledge of ATS and recruitment reporting tools, and ability to use data to guide decisions.

·      Exceptional communication, people management, and client handling skills.

·      Hands-on experience in working with enterprise accounts, meeting tight SLAs, and large-scale ramp-ups.

·      Willing to work full-time onsite at our Trichy VDart GCC office

Key Responsibilities

• Drive revenue growth by achieving sales targets through direct and indirect sales channels.
• Manage and monitor the sales pipeline, ensuring timely closures.
• Build and maintain strong relationships with prospective and existing clients.
• Conduct site visits, property presentations, and negotiations to close deals.
• Analyze market trends, competitor activities, and customer needs to identify business opportunities.
• Provide insights and recommendations to senior management for improving strategies.
• Support junior sales staff in achieving their targets and enhance team performance through mentoring and motivation.
• Ensure proper documentation of sales transactions and adherence to legal and compliance requirements.
• Prepare and present regular sales performance reports to management.

Key Skills and Competencies

• Strong knowledge of the real estate market, property types, and legal processes.
• Excellent communication, negotiation, and interpersonal skills.
• Goal-oriented with a proven track record of meeting or exceeding sales targets.
• Ability to work in a fast-paced, competitive environment.
• Proficiency in CRM tools and MS Office Suite.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 3-5 years of experience in real estate sales with a proven track record of success.
• Familiarity with local real estate regulations and practices.

Ideal Candidate Profile: Assistant Sales Manager (Real Estate)

Experience:

• 3-5 years of proven success in real estate sales.
• Track record of meeting or exceeding sales targets.
• Experience in handling high-value property transactions and dealing with diverse clientele.

Educational Background:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Additional certifications in real estate or sales will be an advantage.

Skills and Competencies:

• Strong communication and negotiation skills.
• Expertise in market analysis and identifying business opportunities.
• Ability to manage client relationships effectively and ensure customer satisfaction.
• Familiarity with CRM tools and proficiency in MS Office applications.
• Exceptional organizational and time-management abilities.

Personality Traits:

• Goal-driven and result-oriented mindset.
• Confident, persuasive, and able to handle objections professionally.
• A team player who can also mentor and motivate junior staff.
• Adaptable to a fast-paced and competitive real estate market.

Industry Knowledge:

• In-depth understanding of local real estate laws, property types, and market trends.
• Awareness of property valuation and transaction processes.

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! https://www.happyfox.com/

We’re looking for a Senior Backend Engineer to join our engineering team to help build and maintain our growing list of products. You should have prior experience being responsible for building sufficiently complex features by yourself.

Responsibilities: 

• Implement product features by writing clean, robust, reusable code with tests
• Conduct peer reviews to keep the codebase a great environment to work on
• Collaborate with Product Managers, Designers and Engineers to deliver high-quality features
• Bring new ideas and best practices to improve the team and the codebase

Requirements:

• 5+ years of professional work experience
• Proficiency in backend programming languages like Python
• Experience working with web application frameworks like Django
• Experience in building web services using relational databases like PostgreSQL or NoSQL databases like MongoDB
• Proficiency in writing highly performant and scalable code
• Experience in building REST APIs and a good understanding of best practices around building APIs
• Good communication skills with an ability to articulate your views
• Excellent analytical and problem-solving skills

• 5+ years hands-on experience with designing, deploying and managing core AWS services and infrastructure
• Proficiency in scripting using Bash, Python, Ruby, Groovy, or similar languages 
• Experience in source control management, specifically with Git
• Hands-on experience in Unix/Linux and bash scripting
• Experience building, managing Helm-based build and release CI-CD pipelines for Kubernetes platforms (EKS, Openshift, GKE) 
• Strong experience with orchestration and config management tools such as Terraform, Ansible or Cloudformation  
• Ability to debug, analyze issues leveraging tools like App Dynamics, New Relic and Sumologic 
• Knowledge of Agile Methodologies and principles 
• Good writing and documentation skills
• Strong collaborator with the ability to work well with core teammates and our colleagues across STS

• Work as a part of the clients' virtual business team or individually.
• Act as the SPOC (Single Point of Contact) with clients through email, phone or chat.
• Analyze, Plan, Organize and Work/Delegate the tasks to meet deadline and quality requirements.
• Work as a part of the both internal and external clients' extended team.
• Analyze, Plan, Organize and complete the tasks to meet deadline and quality requirements.
• Conduct online research for tasks to acquire results and present them in a manner that meets the expectations of internal/external clients.

• Graduate/Post-Graduate in any discipline
• Excellent communication skills
• Strong customer service attitude
• Desire to learn new things every day
• Good with comprehension and analytical skills
• Good at using search and internet tools like Google, Wikipedia, Yahoo etc.
• Good in handling Office productivity tools such as Microsoft Office
• Willing to relocate to Bangalore
• The job location is Marathahalli and hence candidates staying near by office location or those who are willing to re-locate nearby to office location are encouraged to apply (One way cab provided within permissible limits).

• Candidates with gap of more than 2 years in their education or professional experience will not be considered for the position.
• Candidates should have all relevant education & experience related documents.