MEDICAL PRODUCT REPRESENTATIVE

We are looking for an energetic and motivated Medical Sales Representative to join our team and help expand our pathology and diagnostic services.

The ideal candidate will be responsible for developing relationships with doctors, clinics, hospitals, nursing homes, and healthcare professionals, while increasing awareness and utilization of our laboratory testing services.

Key Responsibilities

• Visit doctors, clinics, hospitals, nursing homes, and healthcare professionals regularly.
• Build and maintain strong professional relationships with doctors and healthcare providers.
• Promote pathology and diagnostic laboratory services in a professional and ethical manner.
• Explain available laboratory tests, sample collection services, and reporting processes.
• Generate new business opportunities and develop existing accounts.
• Identify potential clinics, hospitals, and healthcare institutions for partnerships.
• Achieve monthly sales and business development targets.
• Follow up with existing and prospective clients.
• Collect market feedback and monitor competitor activities.
• Coordinate with laboratory, customer support, and operations teams to ensure smooth service delivery.
• Maintain accurate records of visits, leads, clients, and sales activities.
• Participate in healthcare events, medical camps, conferences, and promotional activities when required.

Requirements

• Bachelor's degree in Life Sciences, Biotechnology, Microbiology, Pharmacy, Medical/Healthcare Management, or a related field preferred.
• 1–3 years of experience in medical sales, pathology, diagnostics, pharmaceuticals, or healthcare sales preferred.
• Freshers with excellent communication and interpersonal skills may also apply.
• Good knowledge of common pathology and diagnostic tests will be an advantage.
• Strong communication, negotiation, and relationship-building skills.
• Comfortable travelling for client visits.
• Target-oriented and self-motivated.
• Basic knowledge of MS Office/CRM tools.

What We Offer

• Competitive salary with performance-based incentives.
• Opportunities for career growth in the healthcare and diagnostics industry.
• Professional training and product knowledge support.
• Performance-based rewards and incentives.
• Opportunity to build relationships with leading healthcare professionals and institutions.

Who Should Apply?

We are looking for candidates who are:

Ambitious • Confident • Target-Oriented • Good Communicators • Healthcare-Focused

If you are passionate about healthcare sales and enjoy building professional relationships, we would like to hear from you.

Identify and generate new leads through calls, emails, and networking • Understand the client requirements and pitch the product to the customer accordingly. • Maintain good relationships with existing clients. • Schedule meetings or product demos with interested customers. • Conduct the demoes with the prospective customers either virtually or on field. • Follow up on leads and close sales deals • Achieve monthly targets • Maintain records of sales activities and customer interactions • Work closely with the sales and marketing team

Area Sales Manager (TN/Kerala)

Qualifications

Qualifications: Bachelor’s / Master’s degree from an accredited university.

Experience Industry Expertise – Minimum 5 - 10 years of experience in the medical devices or

related industry.

Skills Required

• Sales & Business Development – Proven ability to develop strategies and achieve

sales goals.

• Customer Relationship Management – Strong experience in client handling, sales

negotiations, and market expansion.

• Technical Proficiency – Ability to adapt to new technologies, provide clinical

demonstrations, and stay updated on competitor activities.

• Communication & Presentation – Excellent verbal and written communication

skills with strong presentation abilities.

• Self-motivated & Growth-Oriented—Hunger to excel and advance in a career with

a results-driven approach.

• Strong Organizational & Interpersonal Skills – Ability to multitask, collaborate,

and manage key stakeholders effectively.

Tasks & Activities

• Develop and implement sales strategies to achieve assigned targets.

• Expand and maintain a strong customer base in the assigned region.

• Conduct market research to explore new opportunities and analyze sales data.

• Establish and manage relationships with government, corporate, and key accounts.

• Deliver technical presentations to hospital stakeholders and provide clinical support

as needed.

• Drive penetration into Tier 2 and Tier 3 markets.

• Engage with neuro, spine, ENT, and ortho surgeons to promote HRS Navigation solutions.

• Manage sales operations, customer services, and CRM systems to track performance.

• Attend conferences, industry meetings, and events to stay updated on market trends.

• Handle proposals, agreements, contracts, quotes, and purchase orders.

• Oversee dealer and stakeholder management to ensure smooth sales execution.

• Ensure timely payment collection and manage the overall sales process efficiently.

Engage with prospective customers through calls, virtual meetings, and other communication channels. Understand customer requirements and recommend suitable solutions. Build strong relationships with potential customers and address their queries effectively. Follow up with leads and convert them into successful sales. Meet and exceed individual sales targets and performance metrics. Maintain accurate records of customer interactions and sales activities in CRM systems. Collaborate with internal teams to ensure a seamless customer experience. Stay updated on product offerings, industry trends, and competitor activities

Key Responsibilities:

· Generate leads and make cold calls and reference calls to arrange a meeting for discussion.

· Conduct regular visits to schools, colleges, and coaching institutes to promote EdTech products.

· Develop a growth strategy to bring financial gains and delighting clients.

· Suggest ways and means to endorse the products and services of the organization.

· Keep a close tab on the strategic moves made by the competitors.

· Maintain and manage records of sales, revenue, collections, invoices

· Build long-term association with the existing clients and prospects.

· Schedule and conduct product demos for principals, teachers, and decision-makers.

· Prepare bespoke sales contracts

· Attend conferences, exhibitions and fairs to promote the company’s offerings.

· Develop new markets and regions to promote the products and services of the organization.

· Align personal goals with the vision and key objectives of the organization.

· Maintain reports of visits, demos, and closures in CRM.

Key Attributes:

· Excellent communication skills and interpersonal skills.

· Thorough knowledge of the products and services and about the markets.

· Flair to research and keep a tab on changing trends.

· Ability to build relationships

. Good Listener.

· Absolute Professional attitude

· Effective Negotiation skills.

. Willing to travel and must possess two/four-wheeler

· Inspiring team player

· Self-motivated with a result-oriented mindset.

· A true go getter

Identify and reach out to potential B2B clients (physiotherapy clinics, hospitals, and rehab centers) via cold calling, email, events or campaigns. • Qualify inbound leads and manage a healthy sales pipeline using the company’s CRM. • Understand customer requirements and align solutions with business needs. • Coordinate with Product Specialists for product demos and technical discussions. • Handle objections, negotiate, and drive deals towards successful closure. • Maintain accurate records of all interactions and pipeline status in CRM. • Ensure timely conversion of leads into paying customers. • Build and maintain strong relationships with prospects and clients. • Consistently achieve and exceed sales targets.

Job Title: Customer Service Representative – Healthcare – FEMALE

Location: Vasanthnagar, Bangalore (Female, Onsite, Full time)

Department: Customer Service

Reports To: Operations Manager

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: www.miror.in

Summary

We are seeking a motivated, customer-focused professional to join Miror Therapeutics Pvt. Ltd. as a Customer Service Representative. The ideal candidate will be responsible for handling customer interactions, supporting patients, and promoting Miror’s healthcare products and services with empathy, efficiency, and professionalism.

Key Responsibilities

·       Handle inbound calls and make outbound calls to prospective and existing customers/patients to promote Miror’s healthcare products and services.

·       Provide accurate and detailed product information, address customer queries, and deliver high-quality service with empathy and understanding.

·       Communicate with customers through phone calls, WhatsApp, email, and SMS.

·       Execute and manage WhatsApp and email marketing activities.

·       Record, update, and maintain accurate customer information, interactions, and feedback in the system.

·       Follow up with customers to ensure satisfaction and support patient engagement.

·       Collaborate with internal teams to ensure smooth communication and customer experience.

Requirements

·       Bachelor’s degree in any discipline; candidates with healthcare-related qualifications or experience will be preferred.

·       3–5 years of experience in customer service, inbound/outbound calling roles; healthcare industry experience is highly desirable.

·       Strong verbal and written communication skills with persuasive ability.

·       Proficiency in MS Office and basic computer applications.

·       Customer-oriented mindset with strong problem-solving skills.

·       Ability to multitask and work in a fast-paced environment.

Key Skills

·       Customer Service Excellence

·       Healthcare Product Knowledge

·       Strong Communication & Relationship Management

·       Empathy, Patience, and Active Listening

·       Attention to Detail

·       Time Management

Why Join Us?

·       Work at the intersection of healthcare, community, and technology

·       Directly impact the lives of women across India and beyond

·       Flexible work environment and collaborative team

·       Opportunity to grow with a purpose-driven startup

How to reach me?

Connect with me on my LinkedIn

Check us out on – www.miror.in

Best Regards,

Indrani Dutta

Senior HR Manager

www.miror.in

Main Purpose & Key Accountabilities:

● Deliver exponential growth of Medorah’s business including all our Gastroenterology

products across the allotted region. This growth will be delivered through increasing

penetration as well as market share of our devices across partner hospitals.

● Develop and lead channel partners.

● Develop and maintain strong ethical relationships with KOLs as well as allied hospital

personnel.

● Maintaining a strong understanding of the competitive landscape and developing

appropriate tactics to drive market share and business growth.

● Forecasting a sales funnel in the chosen geography and setting weekly, monthly and

quarterly targets

● Achieve and outperform sales targets.

● Comply with Medorah’s reporting policies and procedures

Attributes:

● High ethical & performance standards, discretion / confidentiality

● Strong inter-personal skills and demonstrated ability to collaborate

● Written & oral communication and presentation skills

● Entrepreneurial bent of mind and a self-starter who is able to function independently with

minimal direct supervision; with a “can do” attitude

● Excellent and proven problem-solving capabilities.

● Customer focus and concern for impact

Experience and Knowledge:

● Sales and market development experience in the MedTech sector.

● Proven experience in delivering sales results through personal and channel partner

efforts.

● Exposure to relevant geographical markets.

● Excellent computer and systems skills – Excel, MS Office, PowerPoint, etc.

Sr. Executive – Sales & Marketing

Location: Vizag / Visakhapatnam

Experience: 2–3 Years

Employment Type: Full-Time

Industry Preference: Pharma / Cleanroom Equipment / Process Equipment / HVAC Sales / Turnkey Projects

Reporting To: Manager – Sales & Marketing

About the Role

We are looking for a result-oriented Sr. Executive – Sales & Marketing to drive project-based sales and business development in the pharma, cleanroom and engineering solutions industry.

The role involves managing the sales cycle from lead generation and client engagement to commercial negotiation, order closure, project coordination and post-sales support.

Key Responsibilities

• Generate new business opportunities in pharma, cleanroom equipment and process equipment sectors.
• Identify potential customers and develop a strong sales pipeline through networking, market research and industry connections.
• Engage with clients to understand their technical and commercial requirements.
• Conduct client meetings and deliver customized presentations.
• Coordinate with technical teams to propose suitable products and solutions.
• Prepare and follow up on quotations and commercial proposals.
• Support commercial negotiations including pricing, payment terms and contract finalization.
• Manage the sales process from enquiry generation to order confirmation.
• Coordinate with Engineering, Logistics, Finance and other internal teams for timely project execution.
• Monitor project progress and proactively address customer/project-related issues.
• Build and maintain long-term relationships with clients, consultants and key decision-makers.
• Provide post-sales support and ensure customer satisfaction.
• Track market trends, competitor activities and new business opportunities.
• Prepare and submit regular sales reports, pipeline updates and sales forecasts.
• Achieve assigned sales and business development targets.

Qualifications & Skills

• Bachelor's degree in Engineering, Business Administration, Marketing or a related field.
• 2–3 years of experience in B2B Project Sales / Technical Sales / Business Development.
• Experience in any of the following industries will be preferred:
• Pharma / Pharmaceutical
• Cleanroom Equipment
• Process Equipment
• HVAC
• Turnkey Projects
• EPC / Engineering Solutions
• Strong understanding of the B2B project sales cycle.
• Excellent communication, negotiation and presentation skills.
• Strong client relationship management skills.
• Good project coordination and problem-solving abilities.
• Knowledge of CRM tools such as Salesforce is preferred.
• Proficiency in MS Office.
• Willingness to travel extensively for field visits and client meetings.

Key Competencies

• Result-oriented and target-driven
• Strong business development mindset
• Good communication and presentation skills
• Client relationship management
• Commercial negotiation skills
• Problem-solving ability
• Strong follow-up skills
• Attention to detail
• Self-driven and proactive
• Ability to work independently and as part of a team
• Adaptable and positive approach

Ideal Candidate

Candidates with 2–3 years of B2B project/technical sales experience, particularly from Pharma, Cleanroom, HVAC, Process Equipment, EPC or Turnkey Project industries, will be preferred.

Interested candidates can apply with their updated CV.

Key Responsibilities

• Generate leads and make cold calls and reference calls to arrange a meeting for discussion.

• Develop a growth strategy to bring financial gains and delighting clients.

• Suggest ways and means to endorse the products and services of the organization.

• Keep a close tab on the strategic moves made by the competitors.

• Maintain and manage records of sales, revenue, collections, invoices and others.

• Build long-term association with the existing clients and prospects.

• Nurture the subordinates to turn into thorough professionals.

• Prepare bespoke sales contracts

• Attend conferences, exhibitions and fairs to promote the company’s offerings.

• Develop new markets and regions to promote the products and services of the organization.

• Align personal goals with the vision and key objectives of the organization.