Manager - Business Development - Innovation Practice

Job description

We are looking for Customer Support Executive that will be the liaison between company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Roles and Responsibilities

• Interacting with customers over the phone, by email, or by chat to provide information and services
• Answering customer inquiries and complaints
• Handling customer issues and conflicts
• Escalating issues to the appropriate team
• Good understanding of Customer Support Business

Preferred candidate profile

- Graduates only

- Good communication skills

Senior BI Engineer

📍 Location: BHive Bangalore, India

💼 Department: Technology – Data

🚀 Experience Level: Senior

About the Role

Mumzworld is scaling fast, and data is central to our success.

We are looking for a Senior BI Analyst to join our data team and help drive business insights, storytelling, and decision-making through high-quality analytics and reporting.

This is a high-impact role, reporting directly to the Head of Data, and working cross-functionally with business teams, product managers, and engineers to transform data into actionable intelligence.

You will not only deliver robust dashboards and deep-dive analyses but also help define metrics, improve data literacy across the company, and ensure that our analytics layer is consistent, trusted, and scalable.

You will also leverage Generative AI tools to boost productivity, streamline reporting workflows, and enhance collaboration.

Key Responsibilities

• Deliver Impactful Insights

Build, maintain, and optimize dashboards, reports, and deep-dive analyses to support critical business decisions.

• Create Impact Dashboards with Storytelling

Design dashboards that not only show data but tell a clear story — highlighting insights, business implications, and actions.

• Define and Standardize Metrics

Work closely with stakeholders to define KPIs and ensure consistency in metrics across business domains.

• Model for Analytics Needs

Collaborate with data engineers and modelers to ensure data structures (in bronze, silver, gold layers) are optimized for reporting and analytical needs following medallion architecture principles.

• Drive Business Conversations

Translate business questions into clear analytical deliverables; turn data findings into actionable insights and business narratives.

• Ensure Data Quality & Trust

Validate data accuracy and drive initiatives to improve data reliability across all reports and dashboards.

• Leverage Gen AI for Productivity

Promote the use of Generative AI tools to accelerate report building, automate documentation, and summarize insights faster.

• Advance Data-Driven Culture

Conduct workshops, share knowledge, and uplift the organization’s data literacy and self-service capabilities.

• Support Data Science Projects

Partner with the data science team to ensure BI foundations support predictive models, experimentation, and advanced analytics initiatives.

What We’re Looking For

• 5+ years of experience in business intelligence, data analysis, or analytics roles.
• Expertise in BI tools like Looker, Power BI, or Tableau.
• Strong SQL skills to extract, transform, and analyze large datasets.
• Solid understanding of data modeling principles (especially star schema and medallion architecture).
• Understanding of incremental load vs full load strategies, and a passion for building your own scheduled queries and data refreshes.
• Experience working with cloud data warehouses like BigQuery or Snowflake.
• Strong business acumen with the ability to translate data into business value.
• Experience building self-service datasets, semantic layers, or LookML models is a plus.
• Excellent communication skills — able to present complex findings in a clear and actionable way.

Nice-to-Have

📅 E-commerce experience – Familiarity with product, customer, and order data structures.

🤖 Experience with dbt Cloud and modern analytics stacks.

📈 Exposure to data governance, catalogs, or metadata management tools.

🖥️ Experience with GitHub for version control in analytics workflows.

🌐 Understanding of privacy, GDPR, and data compliance best practices.

Who You Are – Soft Skills & Personality

We’re looking for a curious, business-savvy, and detail-driven BI analyst who thrives in a fast-paced, collaborative environment.

👤 Structured & Organized – You design with clarity, document your work well, and maintain consistency across reports and analyses.

💬 Collaborative Communicator – You work well with both technical and business stakeholders.

🚀 Results-Oriented – You focus on delivering impactful insights that drive business outcomes.

🧬 Analytical & Curious – You dig deep into data, question assumptions, and continuously look for improvement opportunities.

🤝 Team Player – You support, teach, and uplift others across the organization.

If you’re passionate about turning data into impact, scaling analytics, and building a data-driven culture, we’d love to hear from you.

• Planning concepts by studying relevant information and materials.
• Illustrating concepts by designing examples of art arrangement, size, type size, and style and submitting them for approval.
• Preparing finished art by operating necessary equipment and software.
• Contributing to team efforts by accomplishing tasks as needed.
• Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as Photoshop.

Reviewing final layouts and suggesting improvements when necessary

• At least 4 years of experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Mandatory experience in MongoDB and MySql.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.

Responsibilities

• Develop test scenarios and cases as per the sprint requirements from product owner
• Should prepare the effective test data for the identified cases.
• Should be able to configure the test environment.
• As per the sprint planning, execute test cases and report the bugs.
• The test execution involves at the user interface level, including functional tests, UI tests and workflow tests to identify system and software problems and their causes
• Work with automated test cases using already existing frameworks
• Work in agile Team and actively participate in agile events
• Be an advocate of high quality of the products you work on

Minimum Qualifications

• 3-5 years of in-depth QA Engineering experience in enterprise applications in ERP/ SCM/ CRP domains.
• Bachelor’s degree in engineering or equivalent work experience
• Experience with manual testing, automation testing using Selenium with appropriate frameworks

We have an urgent opening for a SHOPIFY APP DEVELOPER with 2 to 3 years of Experience, for Day Shift working. Having hands-on experience with customizing Shopify templates and fully functional Shopify websites.

Responsibilities and Duties

Job Description:
- Understanding of various design patterns and custom Shopify app.
- Strong knowledge of liquid programming language.
- Generate custom–tailored Shopify theme and altering pre-existing template.
- Act as Shopify expert, specializing in all facets of the eCommerce platform.
- Strong hands to Install & Customize new Shopify app.
- Shopify App Development would be an advantage.
Organizational Skills :
- Must be very organized, punctual, and detail-oriented
- Fast learner & interested in new technologies
- The ability to remain cool under pressure.
Key Skills:
SHOPIFY/HTML5, CSS3, JavaScript/jQuery/AJAX.

Skills:   

• Minimum 5 years of experience as a Front-end Developer
• Responsive/Mobile Design Skills
• Cross-Browser Development
• JavaScript frameworks like NodeJS, ReactJS etc.
• Front End Frameworks like Bootstrap
• Worked on markup languages like HTML, HTML5
• Worked on JavaScript, CSS and jQuery
• Excellent knowledge of browser troubleshooting and debugging practices and techniques
• Knowledge of some SEO principles
• Knowledge of graphics software such as Adobe Suite, Photoshop etc.
• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Good interpersonal and communication skills

To know more about Srijan Technologies, visit the following:

Website: http://www.srijan.net/">http://www.srijan.net/

Twitter: https://twitter.com/Srijan">https://twitter.com/Srijan 

LinkedIn: https://www.linkedin.com/company/srijan-technologies-pvt--ltd-">https://www.linkedin.com/company/srijan-technologies-pvt--ltd- 

Facebook: https://www.facebook.com/SrijanOne