Digital Marketing Manager

Support Services Analyst

Company Summary :

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary :

Deltek’s award winning Support Services team provides best-in-class assistance to Deltek’s customers across the world via phone, chat and email. Our team is comprised of a group of diverse, collaborative and passionate professionals who come from varying industries, backgrounds and professions. Our diversity and passion is our strength, so however you identify and whatever background you bring, we invite you to explore our team as a potential next step in your career!

Position Responsibilities :

• Provide exceptional support to customers via phone, chat, and email, addressing inquiries and resolving issues efficiently.
• Collaborate with internal teams, including product engineering and management, to resolve complex cases.
• Research and troubleshoot customer questions, ensuring accurate and timely solutions.
• Maintain detailed records of customer interactions and case resolutions.
• Share knowledge and best practices with team members to foster a collaborative environment.
• Strive to exceed customer expectations by delivering world-class service.
• Continuously develop product and industry knowledge to enhance support capabilities.

Does this position require a degree? :

Yes - The position has a strict, non-negotiable degree requirement. Equivalent experience is NOT permitted, and ALL applicants without the listed required degree WILL be disqualified.

Qualifications :

• Bachelor’s degree is mandatory from a recognized university.
• Excellent time management and organizational skills.
• Strong listening and communication skills, both oral and written.
• Demonstrated ability to problem solve and troubleshoot customer issues.
• Self-motivated and proactive team player with a collaborative mindset.
• Desire to provide outstanding customer service and exceed expectations.
• Work experience in accounting/finance or a related college degree.

Preferred Qualifications:

• Prior customer service experience of 2+ years.
• Experience supporting accounting or finance software products or Accounting degree.
• Ability to adapt quickly to new technologies and processes.

The Relationship Manager is responsible for developing and managing the agency channel by recruiting, training, and supporting POSP agents. The role focuses on driving sales performance, strengthening agent relationships, and expanding market presence. The candidate will act as a key link between agents and the company, ensuring smooth communication, performance tracking, and business growth.

Key Responsibilities:

Identify, recruit, and onboard POSP agents

Drive achievement of sales targets through the agency channel

Train agents on insurance products and sales techniques

Support agents in lead generation and business development

Build and maintain strong agent relationships

Monitor agent performance and suggest improvements

Develop strategies to grow agency business and market share

Coordinate with internal teams for agent support and issue resolution

Analyze sales data and prepare performance reports

Job description:

Full Stack Intern ( Backend Focus)

Company: Suntek.ai

About Suntek.ai:

Suntek.ai is a premier digital solutions provider specializing in cutting-edge e-commerce development. With hands-on experience managing and scaling multiple renowned brands on Shopify, we empower small and medium businesses with enterprise-grade digital capabilities. Our

focus is on seamless omnichannel experiences, advanced automation, and high-performance architecture to maximize growth and ROI

Experience: 0 - 6 months

Location: Remote

About the Role:

We're looking for a full-stack Intern with a strong backend focus to join our team. You'll work on building and maintaining scalable server-side applications while occasionally contributing to frontend development.

What You'll Do

• Design, develop, and maintain backend services and APIs
• Work with databases to ensure data integrity and optimize performance
• Collaborate with cross-functional teams to deliver features end-to-end
• Write clean, testable, and well-documented code
• Participate in code reviews and contribute to technical decisions

Required Skills

• Node.js: Solid experience building server-side applications
• TypeScript Strong typing practices and modern JavaScript/TypeScript patterns
• PostgreSQL Database design, querying, and performance optimization
• NestJS Experience with this framework (or similar structured Node frameworks)
• GraphQL Familiarity with building or consuming GraphQL APIs
• Networking fundamentals: understanding of TCP/IP, UDP, and how web protocols work

Nice to Have

• Docker Containerization and local development environments
• Terraform Infrastructure as code experience
• Cloud platforms: Hands-on experience with AWS, GCP, or Azure

What We Offer:

• 100% remote position with flexible work hours.
• A supportive, high-agency team environment that encourages creativity and initiative.
• Ongoing opportunities for skill development and growth.
• Competitive stipend.

Job Title: QA Tester (Manual Testing)

Department: Technology

Location: Remote

Company: Mercer Talent Enterprise

Company Overview:

Mercer Talent Enterprise is a leading provider of talent management solutions, dedicated to helping organizations optimize their workforce. We foster a collaborative and innovative work environment where our team members can thrive and contribute to our mission of enhancing talent strategies for our clients.

Position Overview:

We are looking for a detail-oriented QA Tester to join our Lighthouse Tech Team. In this role, you will be responsible for performing manual testing of our software applications to ensure they meet the highest quality standards. You will work closely with developers and product managers to identify testing requirements and ensure that all features function as intended.

Key Responsibilities:

• Execute manual test cases and document results.
• Identify, report, and track defects in a timely manner.
• Collaborate with the development team to understand application functionality and testing requirements.
• Participate in test planning and design activities.
• Conduct regression testing and ensure that existing functionality is not affected by new changes.
• Provide feedback on usability and user experience.
• Assist in the development of testing documentation and processes.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 1+ years of experience in manual software testing.
• Strong understanding of software testing methodologies and best practices.
• Experience with defect tracking tools (e.g., Azure,JIRA, Bugzilla).
• Excellent attention to detail and analytical skills.
• Strong communication and teamwork abilities.

Benefits:

• Competitive salary and performance-based bonuses.
• Professional development opportunities.

Location: Krishnagiri, Tamil Nadu

Experience: Minimum 2 years

Job Type: Full-time

Preferred Candidate: Female

About the Role:

We are seeking a dedicated and enthusiastic Computer Teacher to join our academic team. The ideal candidate will have at least 2 years of teaching experience, strong communication skills, and a passion for imparting computer knowledge to students at the school/college level.

Key Responsibilities:

• Deliver computer science curriculum to students as per academic guidelines.
• Teach foundational topics such as MS Office, Internet, HTML, and basic programming (e.g., Scratch, Python, C – as applicable).
• Plan and execute interactive lessons using digital teaching tools.
• Conduct practical sessions in the computer lab.
• Assess students’ progress through assignments, tests, and projects.
• Maintain attendance, grades, and student performance records.
• Encourage students to participate in tech-based activities and competitions.
• Collaborate with school/college staff for curriculum planning and development.
• Provide basic technical support for classroom technology when needed.

Required Qualifications:

• Bachelor’s degree in Computer Science, BCA, or any relevant discipline.
• B.Ed (preferred for school teaching roles).
• Minimum 2 years of teaching experience in a school or academic institution.
• Good command of English and Tamil (or local language as required).
• Strong classroom management and communication skills.

Preferred Qualities:

• Female candidates are preferred for this role.
• Ability to adapt teaching methods based on student needs.
• Familiarity with smart classroom tools and e-learning platforms.
• Passion for education and mentoring young minds.

Working Hours:

• Monday , Tuesday, Thursday to Saturday
• Timings: 9:00 AM to 4:00 PM

Salary Range:

₹15,000 – ₹20,000/month (based on experience and qualification)

Experienced Senior Functional Consultant with 7+ years of experience in Microsoft Dynamics 365 Marketing Automation.

Key Requirements:

• 7+ years of experience in MS Dynamics 365 Marketing Automation
• Expertise in Customer Segmentation, Real-Time Marketing & Personalization
• Strong experience in Email & Campaign Automation
• Hands-on knowledge of Power Automate for Marketing Workflows
• Proficiency in Data Analytics, Reporting (Customer Insights AI), and Customer Journey Orchestration
• Experience with Dynamics 365 Sales, Power BI, and Integration
• Self-management and accountability for SLAs & deliverables

• Develop, implement and manage our social media strategy
• Define most important social media KPIs
• Manage and oversee social media content
• Measure the success of every social media campaign
• Stay up to date with latest social media best practices and technologies
• Use social media marketing tools such as Buffer
• Attend educational conferences
• Work with copywriters and designers to ensure content is informative and appealing
• Collaborate with Marketing, Sales and Product Development teams
• Monitor SEO and user engagement and suggest content optimization
• Communicate with industry professionals and influencers via social media to create a strong network
• Hire and train other in the team
• Provide constructive feedback
• Adhere to rules and regulations
• Present to Senior Management

Requirements

At least 5+ years of experience as a Product Designer, User Researcher or comparable role

1. Bachelor's/Master's degree in Interaction/ Experience/ Visual/ Product design or related field
2. Must have worked on large projects as an individual or in the team for mobile and web-based platforms
3. Experience of working cross-functionally in agile framework with design, product management, and engineering
4. Expertise in digital design tools (Figma, Invision, etc) and well-versed in design systems, pattern libraries, and

design methodologies.

1. Good command over visual design and knowledge of the design process
2. Portfolio of previous work must be presented incorporating product/design/sketches that demonstrate an

understanding of design thinking, wireframing, interaction design, visual design, and best practices.

Roles and responsibilities

Candidate should be able to manage cross-functional products

1. Candidate should be responsible for research and discovery of assigned product verticals

- creating user journey, user persona, user scenarios, user stories, page flows, and document them and share with

experience designers, PMs, and engineers.

- design and develop design thinking for assigned projects and uplift associate designers skills

1. Candidate should be able to manage and execute interface design for assigned product verticals

- visualize and prototype ideas to communicate concepts, conveying design ideas via sketches, wireframes, hi-

fidelity mockups, prototypes, and/or animations

- design and develop design system for assigned projects and uplift associate designers skills

- communicate with associates designers to convert ideas into high fidelity design

1. Candidate should be able to manage and execute usability testing of assigned product vertical

- conduct usability testing and responsible for writing interview scripts.