Production Support Engineer

Job Title: Hotel Operations Executive

Location - Gurgaon ( Sec 32 )

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.

Requirements:

• Experience: 1+ years in hotel reservations, operations, or customer service.
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

About Us

 - Bootstrapped itself till IPO

- 2nd Largest OTA

Easy Trip Planners Limited commenced operations in 2008. We have a certificate of accreditation from the International Air Transport Association, approval as a travel agent from the Ministry of Tourism, Government of India, and are an allied member of the Indian Association of Tour Operators. We operate across three distinct distribution channels of B2B2C (business to business to customer), B2C (business to customer), and B2E (business to enterprise) providing us access to a diversified customer base. We have offices across Delhi, Mumbai, Noida and Bengaluru in India and USA, Philippines, Singapore, Dubai, Thailand and UK. Our shares are listed on the National Stock Exchange and the BSE. We provide end-to-end travel solutions for all travel needs such as Airline Tickets, Taxi & Private, Cab Booking, Travel Insurance, Rail and Bus Tickets, Activities and Attraction Tickets, Hotel Booking, Customized Holiday Packages, and Visa Processing Services, under one roof with a click of a button. Read more at: https://www.easemytrip.com/about-us.htm.

Company Description

YoHo Designs Pvt Ltd is a start-up interior design company located in Bengaluru. YoHo aims to provide affordable and durable solutions for every person's unique interior design preferences, reflecting creativity, and exceptional taste. Building a brand worth $100 million in only two years is our focus, and we have already succeeded in multiple businesses, such as hotel chains across Bengaluru, pubs, restaurants, automated laundry operations, and real estate. We aspire to grow to 100 employees with three experience centers in Bengaluru in the next year, with plans to expand into multiple new cities.

Role Description

This is a full-time on-site Senior Interior Design role located in Bengaluru. As a Senior Interior Designer at YoHo Designs Pvt Ltd, you will be responsible for overseeing the project's design phase, working with clients to understand their needs and create designs that meet them, and leading a team of junior designers. You will also be tasked with preparing and presenting design proposals, creating designs suitable for space planning, and conducting site visits to ensure proper alignment with design specifications.

Qualifications

• Bachelor's or Master's degree in interior design or architecture
• 2+ years of experience in an interior design role or similar position
• Expertise in utilizing design software like AutoCAD, SketchUp, and 3D Studio Max, as well as photography, verbal, and written communication skills
• Ability to multitask and manage multiple projects effectively, working autonomously as well as collaborating with others as a team
• Demonstrated ability to meet project deliverables on time and under budget while also maintaining client satisfaction

SEO & Outreach Specialist

EXPERIENCE : 3 - 5 Years

As we scale our inbound engine, we’re looking for an SEO & Outreach Specialist who can turn great content into discoverable, high-performing assets that drive measurable impact across organic channels.

Role Summary:

We are looking for a technical + content-savvy SEO expert to lead our organic growth initiatives. This role is critical for driving qualified traffic to our website through on-page optimization, outreach, and distribution.

Roles & Responsibilities:

●      Optimize blog content for targeted keywords, internal linking, and schema.

●      Manage Quora, Reddit, and Web 2.0 content distribution to drive referral traffic.

●      Build backlinks through ethical outreach, guest posting, and partnerships.

●      Conduct keyword research to support content planning and campaign SEO.

●      Track and report on rankings, backlinks, domain authority, and traffic impact.

●      Collaborate with content and design teams to implement best SEO practices.

Must have skills:

●      3-5 years of experience in SEO for B2B websites.

●      Must have: Pragmatic SEO & programmatic SEO experience.

●      Hands-on experience with Ahrefs, SEMrush, Google Search Console, etc.

●      Familiarity with link-building strategies, outreach, and community engagement.

●      Good writing/editing sense to tweak content for optimization.

●      Self-starter with a proactive mindset and the ability to work in a fast-paced, high-growth environment.

Good to have skills:

●      Experience in IT services or SaaS domain.

●      Experience with Quora/Reddit or guest post partnerships.

We are looking for a talented and creative Graphic Designer & Video Editor to join our team. The ideal candidate will be responsible for creating engaging visual content across multiple platforms, including social media, websites, marketing materials, and videos. This role requires a strong design aesthetic, video editing skills, and an ability to work collaboratively with the marketing and creative teams

We are looking for a candidate who can join the team immediately and is strongly experienced as a Salesforce Business Analyst.

Job Description:

• Assisting in defining, developing, and implementing the Salesforce strategic roadmap and the releases of features for Salesforce and integrated systems
• Identify customer needs, take detailed business requirements from global SFDC CI stakeholders and provide guidance on business processes to the team
• Write user stories, own and prioritize the backlog and translate business needs into technical requirements for the scrum team
• Assist in managing the scrum team and sprint planning/execution, working closely with the scrum master
• Communicate with stakeholders regarding the product roadmap, timelines and status of requests
• Working closely with Salesforce Field Support to communicate enhancements and defect fixes with end users
• Articulate and track value delivered to business stakeholders – lean thinking

Total Experience: 3 to 15 Years

Notice period: Immediate to 30 Days.

Responsibilities:

Implementation of Manufacturing, Costing, Planning Central, Demand Management, Sales and Operation Planning in Oracle ERP.

Drive requirement gathering, Fit-Gap, Solution Design, Build, CRP, SIT, UAT, Cutover/Go-Live and postproduction support for above applications.

Perform configuration/Application setups.

capturing solution design, configuration, documentation, and post-production support.

Responsible for roll out of all Oracle modules for new State operations.

Training the new users and preparation of user manuals

• 3-5 Years of experience in Backend Development.
• Must have experience in Python (FLASK framework).
• Have a Deep understanding of how RESTful APIs work.
• Familiar with various design and architectural patterns that can work at scale.
• Sound knowledge of NoSQL/SQL Databases (Mongo DB preferred).
• Strong experience with at-Cloud technology, preferably AWS or GCP, or Azure.
• Core experience in developing complex backend systems.
• Communicating complex technical concepts to both technical and non-technical audiences.
• Passionate about application scalability, availability, reliability, and security.