Production Support Engineer

Gieom is a software product company working with Banks and Financial institutions across the globe, implementing software solutions in the areas of Operational Risk & Resilience, GRC and SOP Digitization.

Currently we are looking for candidates for Business Analyst role. The candidate is expected to possess knowledge is any of the areas as mentioned above with experience of 1-3 years in similar area. The candidate will be interacting with Risk teams of global banks to understand their requirements of enterprise risk management and help the bank / financial entity to implement their risk solution. 

Responsibility

• Work in the areas of Governance, Risk & Compliance (GRC) and Process Management
• Be part of project teams implementing solutions for global banks and financial institutions
• Liaise with client stakeholders to gather requirements, map processes, document needs, configure systems, and support project delivery
• Quickly learn products and deliver presentations on requirements and solutions
• Collaborate with Pre-Sales, Product teams, and clients for POCs and successful implementations
• Work closely with Product teams to understand new features and use cases
• Conduct independent industry and competitor research and contribute to marketing content such as case studies and blogs

Ideal Candidate

• Fresher or up to 3 years of relevant experience
• Excellent written and verbal communication skills (mandatory for global client interaction)
• Willing to undertake long-duration local and international travel
• Risk certifications or finance/operations qualifications preferred
• Strong fundamentals in finance and operations (mandatory)
• Qualification MBA/CA
• Ready to join immediate

Project Overview

We’re building Express AI, a SaaS platform that allows small and medium-sized businesses (SMBs) to easily train and deploy their own dedicated AI agents for customer service, technical support, sales, and more.

Our vision is to give SMBs the power of enterprise-grade AI without complexity. You’ll help build the core platform that powers this – including agent training interfaces, web deployment, dashboards, and integrations.

Key Responsibilities

• Develop scalable full-stack features using modern JavaScript frameworks

• Build and maintain AI agent training modules (upload docs, FAQs, tone settings)

• Integrate OpenAI, Whisper, LangChain, and other LLM APIs

• Implement user-facing dashboards for chat/voices/social/email agent monitoring

• Design multi-tenant systems with admin-level controls

• Ensure reliability and scalability of the platform as we grow

Tech Stack

• Frontend: React.js, Next.js, TypeScript

• Backend: Node.js, Express, MongoDB (or Postgres), Redis

• AI & NLP: OpenAI API (ChatGPT, Whisper), LangChain, Python (optional)

• DevOps: Docker, AWS or GCP (basic familiarity okay)

• Other: WebSockets for real-time chat, REST APIs, Git

Role Type

• Full Stack Developer (preferred)

• Frontend or Backend specialists also considered, but must be willing to collaborate on both sides

Experience Level

• 3 to 6 years of professional experience

• Previous work with SaaS platforms, AI tools, or multi-tenant architecture is a big plus

Must-Have Skills

• Proficiency in JavaScript/TypeScript

• Strong experience with React.js and Node.js

• Experience working with REST APIs and building secure web apps

• Solid understanding of cloud deployment (AWS/GCP/Firebase)

• Ability to work independently, self-manage, and deliver in a fast-paced environment

Nice-to-Have Skills

• Familiarity with LangChain, OpenAI, AI agent frameworks

• Experience with voice/chat integration

• Prior experience building tools for SMBs or customer support systems

Engagement Type

• Full-time (preferred) or part-time with clear weekly availability

• Remote (India-based candidates only)

Why Join Us?

• Work on a cutting-edge AI platform solving real problems for real businesses

• Fast-moving, no-red-tape team environment

• Build something that will impact millions of small businesses globally

What is expected from you :

● Strong Consultative selling skills including excellent relationship building, networking

and time management skills

● Excellent Conflict Resolution and Negotiation skills

● Strong Team Player

● Excellent in Business communications and email etiquette

● Exposure to LinkedIn and other Job portals

● Ability to generate B2B leads

● Experience in Lead Research and Prospecting

● Experience in cold calling, email campaigns, and using social media to generate leads.

● Knowledge of Recruitment

● Data Maintenance and organization skills

● MBA qualification or Experience in Business development is preferred

What will you be doing?

● Handle end-to-end B2B business Development, right from prospecting to closing

deals

● Acquire new clients through networking, direct contact, or from marketing campaigns

● Establish long-term engagement with clients with multiple products

● Build and nurture client relationships via various channels

● Coordinating with multiple internal stakeholders on a daily basis

● Cross-selling and Upselling to existing clients into other GUVI services

● Develop and implement marketing plans designed to maintain and increase existing

business and capture new opportunities

Job Title/Designation:

Executive Assistant for CEO /Directors

Job Description:

The Executive Assistant to the CEO is responsible for providing comprehensive support to the CEO, Board of Directors, and Executive Team. This dynamic position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality.

• Provide sophisticated calendar management for CEO. Prioritize inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements.
• Act as a liaison and provide support to Directors. Arrange and handle all logistics for Board meetings and events: schedule meetings; draft agendas; develop, compile, and distribute presentation materials; and record meeting minutes on behalf of Board Secretary. Adhere to compliance with applicable rules and regulations set in bylaws regarding Board matters.
• Work on creating and implementing business strategy for business growth and transformation projects while working closely with CEO.
• Ensure readiness with timely & quality output (presentations / data analytics) for all internal & external requirements/reviews
• Prepare informative Reports for decision-making.
• Preparation of executive summaries of meeting and proposals.
• Develop a good understanding of business
• Analyzing competition and market trends
• Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO, including those of a highly confidential or critical nature.
• Prioritize and determine the appropriate course of action, referral, or response, exercising judgment to reflect the CEO’s style and organization policy.
• Work closely with the CEO to keep him well informed of upcoming commitments and responsibilities, following up appropriately. Act as a "barometer," having a sense for the issues taking place in the environment and keeping the CEO updated. Anticipate CEO’s needs in advance of meetings, conferences, etc.
• Coordinate all Executive Team meetings and retreats and assist with staff meetings and events as needed.
• Work with the Executive Team to coordinate the CEO’s outreach activities. Follow up on contacts made by the CEO to cultivate ongoing relationships.
• Provide hospitality to all guests and help to create a welcoming environment.
• Invest in building long-lasting relationships both externally and internally.

Candidate Profile:

SUCCESSFUL CANDIDATES WILL POSSESS THE FOLLOWING QUALIFICATIONS:

• 3- 7 years of experience in EA profile
• Strong ability to execute work with a diversity, equity, and inclusion lens.
• Significant executive support experience, including supporting C-level executives
• Expert proficiency with Microsoft Office and desktop publishing software; ability to design and edit graphic presentations and materials.
• Technical proficiency and problem-solving skills related to: IT infrastructure; IT support and troubleshooting; and cloud-based environments (web-based applications).
• Decent verbal and written communication skills.
• Exceptional organizational skills and impeccable attention to detail.
• High degree of professionalism in dealing with diverse groups of people, including Board members, senior executives, staff, community leaders, donors, and funded partners.
• Make appropriate, informed decisions regarding priorities and available time.
• Ability to complete a high volume of tasks and projects with little or no guidance.
• Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.
• Able to maintain a high level of integrity and discretion in handling confidential information.
• Excellent judgment is essential.

• At least 3 years of C++ programming experience in a Linux environment.
• Strong understanding of computer systems e.g. operating systems, networks, performance optimization, etc
• Experience in Object-Oriented design and multi threaded programming
• Experience in creating/supporting cross-platform multi threaded applications
• Strong analytical and problem solving skills
• Ideally some experience in developing low latency systems
• Experience with trading or execution systems preferred
• Bachelor's degree in Computer Science or Computer Engineering or related field
• Reliable and predictable availability
• 
  
  Ideally in Mumbai Metro Area but open to anywhere for the right candidate.

VELOSIO

Velosio is your partner in leveraging Microsoft Cloud and Dynamics business solutions that will resolve your business challenges and help you stay relevant and modern. These solutions include Microsoft Dynamics 365, Business Central, Power Platform and Office 365. We also provide Oracle NetSuite, Cloud managed services, a range of support offerings, consulting, and partner programs.

https://www.velosio.com/">https://www.velosio.com/

Job Description

Job Summary:

The Dynamics 365 Business Central/NAV Solution Architect is responsible for leading the technical direction on Microsoft Dynamics 365 BC and NAV development projects. Working with Product Management, NAV Consultants, Project Managers, and others on preparing estimates and Custom Development. The ability to scope out work, manage and in some cases delegate and oversee other developers work. Quality control and testing.

In addition to the necessary skills and experience to perform the responsibilities outlined above, there are several traits that a successful candidate will possess.

• Accounting Knowledge
• Functional/Technical design documents creation and testing of core Dynamics 365 Business Central Apps
• Work with internal stakeholders to understand the functional requirements and scope out modifications and custom development
• Convert functional requirements to technical specifications and design documents
• Make technical recommendations for installation, modifications and custom development
• Ensure development best practices are adhered to by other team members
• Conduct Code Reviews and mentor other team members
• Communicate effectively in all mediums and to all levels within the organization.
• Technical Requirements:
• Minimum of 12+ years of Dynamics NAV Development and/or Dynamics 365 Business Central experience
• Strong knowledge of C/AL, and experience with AL
• Understanding of Events and Subscribers Dynamics NAV Web Services
• HTML 5 Experience
• .NET Experience
• Experience participating in Work Scoping & Estimation
• Strong understanding of the SDLC
• Excellent communication, planning and organization skills