Microsoft Dynamics CRM Business Analyst

ntech Systems is a fast-growing IT services organization, with offices in India and the US. The company has evolved from its humble beginnings and has emerged as one of the most reliable IT services companies across India. Today, Intech stands out in the market as a Microsoft Dynamics Gold Partner and is one of the Elite Managed Partners of Microsoft.

Intech offer a range of products aimed at delivering transformative state-of-the-art technology solutions, including Microsoft Dynamics AX, Microsoft Dynamics NAV, Microsoft Dynamics CRM, and Microsoft Azure. In addition, Intech also offers a range of complementary business solutions such as Microsoft SharePoint, Business Intelligence, Human Resources Solutions, and Mobility Solutions, which are integrated with the Dynamics suite to help enhance productivity for organizations.

As our team continues to expand each day, we are always looking to hire determined individuals keen to learn and grow within the organization. If you are interested to learn more about the organization, please visit our website (http://www.intech-systems.com/" target="_blank">www.intech-systems.com). 

JOB DESCRIPTION – CRM Business Analyst  

Experience required : 2 to 6 years         

Responsibilities:

• The role includes working with customers' technical, business and management teams to understand their strategy and identify their 'must have' requirements, in order to design and deliver highly complex integrated solutions
• Implement, maintain and support the solutions built for  customer on the Microsoft Dynamics 365 Customer engagement
• Support and manage future implementations in project mode
• Build positive client relationships by developing an understanding of the clients business processes Ability to create high quality functional documentation and strong requirements gathering skills.
• Conduct business process analysis and create Fit/Gap report
• Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional requirements, design, training, process engineering, etc.Installation, setup and configuration of MS CRM/D365
• Conduct solution testing and assist with user acceptance testing
• Conduct user and administrator training
• Data migration from external systems into MS CRM
• Complete the project tasks on time and under budget
• Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules
• Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365
• Strong attention to detail and a keen desire to deliver the highest quality solutions to customers

Required Qualifications, Experience & Skills:

• Bachelor’s in business management, management information system, marketing or equivalent. MBA preferred
• Excellent communication skills; ability to interact with all levels of employees including C-level
• 1-2 years overall MS Dynamics CRM experience. Dynamics 365 latest version experience preferred
• Experience as an MS Dynamics CRM consultant in a client-facing role for MS Dynamics top tier or similar consulting organization is highly desirable
• Hands-on experience in designing, configuring or administering MS Dynamics CRM required
• Unit Testing: Test Case preparation and execution
• Working with all phases of the SDLC process
• Self-Starter with ability to handle multiple tasks and shifting priorities
• Well aware about Quality Assurance & Documentation

  JOB DESCRIPTION – CRM Business Analyst  

  Experience required : 2 to 3 years         

  Responsibilities:

  • The role includes working with customers' technical, business and management teams to understand their strategy and identify their 'must have' requirements, in order to design and deliver highly complex integrated solutions
  • Implement, maintain and support the solutions built for  customer on the Microsoft Dynamics 365 Customer engagement
  • Support and manage future implementations in project mode
  • Build positive client relationships by developing an understanding of the clients business processes Ability to create high quality functional documentation and strong requirements gathering skills.
  • Conduct business process analysis and create Fit/Gap report
  • Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional requirements, design, training, process engineering, etc.Installation, setup and configuration of MS CRM/D365
  • Conduct solution testing and assist with user acceptance testing
  • Conduct user and administrator training
  • Data migration from external systems into MS CRM
  • Complete the project tasks on time and under budget
  • Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules
  • Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365
  • Strong attention to detail and a keen desire to deliver the highest quality solutions to customers

   

   

  Required Qualifications, Experience & Skills:

   

  • Bachelor’s in business management, management information system, marketing or equivalent. MBA preferred
  • Excellent communication skills; ability to interact with all levels of employees including C-level
  • 1-2 years overall MS Dynamics CRM experience. Dynamics 365 latest version experience preferred
  • Experience as an MS Dynamics CRM consultant in a client-facing role for MS Dynamics top tier or similar consulting organization is highly desirable
  • Hands-on experience in designing, configuring or administering MS Dynamics CRM required
  • Unit Testing: Test Case preparation and execution
  • Working with all phases of the SDLC process
  • Self-Starter with ability to handle multiple tasks and shifting priorities
  • Well aware about Quality Assurance