Creative Content Creator

Key Responsibilities

Handle customer queries via phone calls, emails, and chat support.

Provide timely and accurate solutions to customer concerns.

Maintain a high level of customer satisfaction and service quality.

Escalate complex issues to the relevant teams and ensure proper follow-up.

Record and update customer interactions in CRM/support systems.

Coordinate with internal teams to resolve customer issues efficiently.

Provide customer training and guidance on product features, processes, and usage to enhance customer experience and satisfaction

Assist customers with product-related information and troubleshooting.

Prepare customer support reports and feedback summaries.

Required Skills

Minimum 2+ years of experience in Customer Support, Client Servicing, or Customer Success.

Excellent verbal and written communication skills in English.

Strong problem-solving and customer-handling abilities.

Ability to manage multiple customer requests simultaneously.

Good interpersonal and relationship-building skills.

Basic knowledge of CRM and ticketing tools.

Positive attitude, patience, and a customer-centric approach.

Qualification

Bachelor's degree in any discipline.

Excellent communication and presentation skills.

Proficiency in MS Office and email communication.

We are looking for enthusiastic candidates with strong communication skills and a passion for sales. The ideal candidate should be confident in interacting with clients, presenting ideas clearly, and building relationships. A valid two-wheeler license is mandatory, as the role may involve field visits and client meetings across the city. This opportunity is perfect for individuals who are self-motivated, eager to learn, and driven to achieve targets. Freshers with the right attitude and willingness to grow in a fast-paced sales environment are encouraged to apply. Training and support will be provided to help you succeed and build a rewarding career in sales.

• 5–7+ years of experience designing and maintaining SQL queries, views, stored

procedures, and functions

• Strong experience with Oracle, Apache NIFI and/or PostgreSQL or a comparable relational

database

• Experience tuning SQL for performance, particularly in large-scale, high-volume

environments

• Familiarity with ETL development, data migration strategies, and real-time/batch

data movement

• Solid understanding of data security, particularly in PCI-compliant or regulated

environments

• Proven ability to work independently and within a team, managing priorities across

concurrent projects

• Strong written and verbal communication skills; able to work effectively with both

technical and non-technical stakeholders

• Bonus Skills:

o Experience with data mapping, profiling, or discovery tools

o Familiarity with Snowflake or other modern cloud data platforms

o Experience with job scheduling and automation (e.g., Cron, Automate

Schedule)

o Familiarity with Git or Bitbucket or other version control systems

o Experience working alongside or supporting Java-based development teams

Requirements

We are seeking an experienced OIC Lead to drive and manage B2B technical integrations and ensure seamless connectivity across enterprise applications. The role requires strong expertise in Oracle Integration Cloud (OIC), SOA, and related integration platforms, with the ability to collaborate effectively with stakeholders and lead integration initiatives.

Key Responsibilities

• Lead the design, development, testing, and support of enterprise application integrations using OIC, SOA, SOACS, and MFT.
• Oversee end-to-end B2B integration processes, including EDI and cloud-based integrations.
• Collaborate with cross-functional teams, including business stakeholders, technical teams, and 3rd party vendors, to deliver integration solutions.
• Provide technical leadership and best practices for ERP integration across platforms such as Oracle Cloud ERP and SAP.
• Apply domain expertise in business processes such as Procure-to-Pay, Order-to- Cash, logistics, procurement, and supply chain.
• Identify opportunities for process improvement, implement automation, and enhance integration efficiency.
• Qualifications
• Minimum 5+ years of professional experience, with at least 3+ years in enterprise- scale integration environments.
• Strong proficiency in integration platforms: Oracle SOA, SOACS, OIC, and MFT.
• Solid knowledge of communication protocols (FTP, SFTP, AS2) and data formats
• (XML, XML schemas).
• Experience in SDLC methodologies and project management within integration projects.
• Strong problem-solving, analytical, and troubleshooting skills.
• Familiarity with cloud integration services, API management platforms, and hybrid
• integration models is highly desirable.
• Proven ability to lead integration projects and mentor team members.

Role: My SQL DBA

Work Location: Noida/Hyderabad

Exp : 3+ Yrs

About the Role:

The ideal candidate would be working on the servers which impact various SaaS AI/ML products and

1000+ models in AI/ML. As a DBA administrator the server support would be provided for various

industry verticals like Finance, Telecom, Travel & Transportation, Healthcare, Government etc. This role

would give an opportunity working on multiple and complex databases for fortune 500 customers which

have impact on their data related to AI/ML products/models of the company.

About the Company:

We are America’s oldest machine learning solutions company. With offices across US, China and India,

we hire people with a broad set of technical and domain skills who can contribute to the creation of

machine learning solutions across verticals such as financial services, telecommunications, healthcare,

consumer products etc.

Preferred Qualification:

(Must have)

· Three years or above working experience, more than two years in MySQL, familiar with MySQL

database architecture.

· Have good experience in database troubleshooting and solutions for the whole system chain,

including OS, Database, storage, network, application, cloud and so on.

· Familiar with SQL tuning, know about how to split large tables in MySQL.

· Familiar with the daily backup and restore operations of MySQL, and know about the HA

principles of MySQL replication and MySQL Cluster. Experience in PostgreSQL is preferred.

· Familiar with Linux operating system, be able to write daily scripts with Shell/Python.

· Experience about NoSQL databases is preferred, such as MongoDB, Redis.

· Experience about distribution databases is preferred, such as Greenplum, Clickhouse.

· Oracle DBA or SQL Server DBA working experience is preferred.

· Careful work, strong sense of responsibility, good learning ability and team spirit.

Responsibilities:

· Responsible for the daily maintenance and troubleshooting for all Databases, such as MySQL

and postgreSQL, make sure all database system running safely and stably.

· Establish MySQL daily backup and recovery policies, and data security policies.

· Responsible for the design and implementation of Database tables, and large table split policy.

· Provided daily support to the development team and application team, such as database design

specification and performance tuning suggestions.

Roles and Responsibilities

1. Ability to work on diverse backend stack such as Node JS, Java, Express JS
2. Ability to work on diverse frontend stack such as React JS, Angular 6/7/8/9, HTML5, CSS3
3. Ability to deliver quick POC’s using cutting edge technologies.
4. Preparing reports, manuals and other documentation on the status, operation and maintenance of software.
5. Design, develop, and unit test applications in accordance with established standards
6. Developing, refining, and tuning integrations between applications. Analysing and resolving technical and application problems.
7. Ability to debug application.
8. Should have complete knowledge on developing RESTful Services.
9. Should be able to also work in agile development methodology.

Competency Requirements

1. Experience in NodeJS, Java and development using AngularJS / ReactJS
2. Experience in front end frameworks such as Angular.js, React.js, Bootstrap, Foundation etc
3. Experience in client/server application development
4. Knowledge of agile development methodologies
5. Knowledge of unit testing theory
6. Knowledge of AWS cloud
7. Experience in Java, Python and Go will be added advantage

What are we looking for:

1. We are looking for someone that has an eye for design, solid experience in ReactJS, are value-driven and product-oriented. You will own all phases of user interface development.
2. From architecture and design to implementation and customer engagement. This role isn’t just about coding; it's about owning features end-to-end, translating them from concepts to user-centric products
3. Each engineer owns the feature they are building and is responsible for turning it into reality, and we will need your front-end expertise to find solutions to problems and challenges and deliver on roadmap objectives.
4. 4+ years of experience in web frontend technology, including React, TypeScript, and CSS-in-JS.
5. Significant experience with JavaScript frameworks and client-side state management, particularly React.js and Redux.
6. Knowledge of 2D visualization libraries like D3 and 3D visualization tools such as Three.js and WebGL is a plus.
7. Expertise in developing solutions for complex problems and integrations, with a strong product sense to balance technical and product requirements.
8. Skilled in working collaboratively with cross-functional teams, including design, product, tech, learning experience & marketing.
9. Independent and capable of producing 'production ready' code with minimal guidance.
10. Proficient in performance optimization and CDN caching strategies.
11. Nice to have: Full stack experience working in backend.

• Participate in requirements analysis
• Collaborate with internal teams to produce software design and architecture
• Write clean, scalable code using .NET programming languages
• Test and deploy applications and systems
• Revise, update, refactor and debug code
• Improve existing software
• Develop documentation throughout the software development life cycle (SDLC)
• Serve as an expert on applications and provide technical support

Senior PHP Laravel Developer

Position: Senior PHP Laravel Developer
Experience Required: up to 3 years
Positions: 03

About us:

Saakh is building a social networking platform for businesses who sell on credit in order to solve for their payment collection challenges faced by every seller on a day to day basis. Our vision is to make payments collections timely and automatic for these businesses. Saakh is building a community of trustable businesses. We are building an eco-system where a business who has cheated once can never cheat again.  

Job description

You will be responsible for handling entire back-end infrastructure of Saakh. You will work closely with founder and CTO to discuss the strategy and to implement the said aforesaid within the deadlines. Saakh is a fast-moving start-up who is at the early stages, timely execution is of paramount importance.

Job responsibilities

• Build innovative, state-of-the-art applications.
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications.
• Prepare and maintain all applications utilizing standard development tools.
• Utilize backend data services and contribute to increasing existing data services API.
• Lead the entire web application development life cycle right from concept stage to delivery and

post launch support.

• Convey effectively with all task progress, evaluations, suggestions, schedules along with

technical and process issues.

• Document the development process, architecture, and standard components.
• Coordinates with co-developers and keeps project managers well informed of the status of

development effort and serves as liaison between development staff and project manager.

• Keep abreast of new trends and best practices in web development.

Desired profile

• Previous working experience as a Laravel developer for 4+ years.
• BS/MS degree in Computer Science, Engineering, IT or similar relevant field.
• In depth knowledge of object-Oriented PHP and Laravel PHP Framework.
• MySQL profiling and query optimization.
• Creative and efficient problem solver.
• Excellent command on Core PHP and MySQL using MVC Architecture.
• Excellent skills in PHP/Javascript.
• Knowledge of At least one CMS (WordPress, Magento or Drupal)
• Excellent of Laravel framework.
• Strong object-oriented programming skills.
• General knowledge of both front-end and back-end web development from a consumer.
• Perspective Knowledge of eCommerce integration.
• Should know about child theme and its structure.
• Should know about creating plugins for theme customization
• It is must to have a high sense of integrity.

Are you one of us?

We welcome you to Saakh’s family.