We are looking for a Creative Content whiz
If being passionate and energetic about an early stage disruptive product sounds like something you’d like to fit into your LinkedIn bio, we're looking for you.
As part of the role, you'd be responsible for working closely with the business development and product teams to help plan brand marketing strategies and further turn them into impactful creative solutions. As part of the team, we’d need you to:
- Research and understand motivational factors in people
- Understand brand requirements, objectives, and audience demographics
- Create campaigns and experiences on Rippl using the available frameworks that are engaging and exciting (for example, an experience on Rippl is 'Submit a picture of yourself wearing red jeans, and win a badge from a brand)
- Generate insights for audiences around media, brands, consumers, and experiences
You would be a perfect fit if you
- Understand how products work and what makes people tick
- Are a creative problem solver, typically with outlandish ideas
- Know how to capture and engage people’s attention
- Have an unending appetite to learn, with an unquenchable drive to succeed
- Are aware and conversant with social media / trends etc.....
- Have great writing / content skills
Rippl is only just beginning, and it’s going to be an exciting journey of ideating, problem solving and cutting edge innovation.
About Krya Innovations Private Limited
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What We’re Looking For:
● Experience: Minimum of 3 years as an IT Help Desk Support Specialist or similar role.
● Technical Skills:
○ Proficiency in Windows 10 and Windows 11
operating systems.
○ Basic knowledge of Windows Server
administration.
○ Familiarity with network troubleshooting,
including subnets and VLANs.
○ Experience with various client VPN
connections and troubleshooting.
○ Ability to troubleshoot remote client
technologies (Remote Desktop, Citrix, VMware).
● Communication Skills: Exceptional verbal and written communication skills in English.
● Customer Service: Strong customer-oriented attitude with excellent problem-solving abilities.
● Additional Skills (Preferred but not required):
○ Familiarity with MikroTik and TP-Link
networking equipment.
○ Familiarity with Google Workspace.
● Certifications: Relevant IT certifications are a plus.
What You’ll Be Doing
● First-Level Support: Provide prompt and effective solutions for network, hardware, software, and application issues within our Hyderabad office.
● Remote Assistance: Offer support to employees in our global offices through remote troubleshooting and problem resolution.
● Vendor Coordination: Communicate with vendors for equipment orders, warranty tracking, and service arrangements.
● Inventory Management: Maintain accurate records of office equipment inventory and assignments, ensuring regular updates.
● Windows OS Proficiency: Install, configure, and troubleshoot Windows 10 and Windows 11 operating systems.
● Basic Server Administration: Perform tasks related to Windows Server to support network connectivity, accessibility, and user management.
● Network Troubleshooting: Diagnose and resolve network problems, including connectivity issues, subnets, and VLANs.
● VPN Management: Manage and troubleshoot various client VPN connections to ensure secure and stable remote access.
● Remote Client Support: Troubleshoot issues with VMware, Microsoft Remote Desktop, Citrix, and other remote access tools.
● Cybersecurity Awareness: Promote best security practices and raise cybersecurity awareness among staff.
● Ticketing System Management: Monitor and track support requests using the internal ticketing system, ensuring timely resolutions.
● Issue Escalation: Promptly escalate unresolved issues to appropriate internal teams or vendors.
● Independent Problem-Solving: Work autonomously to resolve problems efficiently.
● Documentation: Interact effectively with end-users and document all support activities.
● Continuous Learning: Stay updated with the latest technologies and best practices in IT support.
About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
Who You Are:
The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.
Essential Functions:
- Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
- Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
- Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change
- Being able to interpret data that translates into action to improve the team.
- Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
- Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications
- Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
- Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
- Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions.
- Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration
- Be readily available with cameras on throughout the shift to assist customers and team members via Zoom
Experience/Education/Certifications Required:
- Associate's/ Bachelor's degree or equivalent experience
- 4+ Years in management
- SaaS software experience
- Several years running technical customer-facing teams.
- Experience in managing a team of over 20+
- Project management skills
- Leading a results driven team
- People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
- Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
- The ability to build and maintain relationships internally with team and with customers
- Excellent listening, presentation and communication skills at all levels
- The ability to partner with customers and team members in developing their strategic direction
- The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
- Strong customer facing communication skills
- Demonstrated data driven approach to problem solving
- Must be a go-getter and not afraid to ask questions
- Must have basic computer and excel skills
Language Skills Required Vs. Preferred:
- Fluent in English.
- Demonstrated verbal and written communication skills.
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
BUSINESS DEVELOPMENT MANAGER – JOB RESPONSIBILITIES INCLUDE:
- Actively seeking out new sales opportunities through cold calling, networking and social media
- Setting up meetings with potential clients and listen to their IT Needs and concerns.
Job Brief
We are looking for a Business Development Manager to act as the first point of contact with our customers, answer their queries and increase client satisfaction.
As a Business Development Manager, you should showcase excellent communication and negotiation skills. You should also act proactively to address clients’ needs and facilitate the sale process from beginning to the end.
Ultimately, you should contribute to an increase in sales, profitability and maintain our company-client relationships at a high standard.
Responsibilities
- Act as a point of contact for existing and potential customers within assigned territory
- Organize regular client meetings to discuss their requirements
- Report on regional sales results (weekly, monthly, quarterly and annually)
- Present our products and services to prospective customers
- Identify customer needs and recommend product solutions
- Work closely with sales Manager and other internal teams to meet individual and
- group sales quotas
- Answer customer questions about features, pricing and additional services
- Cross-sell products, when appropriate
- Maintain and expand your database of prospects within your assigned territory
- Team with our partner Distributors/OEM`S to build pipeline and close deals.
- Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.
- Attend periodic sales training where applicable.
Requirements
- Understanding of sales principles and ability to deliver excellent customer experience
- Strong (verbal and written) communication skills with an ability to build relationships.
- Effective presentation and negotiation skill
- Preferable to have a two wheeler for client/vendor meetings
- Experience with CRM software (e.g. Salesforce)
- MBA degree or equivalent
- Good time-management skills with a problem-solving attitude
- High degree of professionalism
Experience: 3-8 years of experience
About Proshort
Proshort is an early-stage, VC-funded silicon valley start-up. We are building a short video platform for enterprises that delivers personalized content. This will be a short video platform purpose-built for professionals that can be integrated with existing content and communication consumption channels, such as slack or teams. The engineering team based in Bangalore works on super hard problems in machine learning, scalable architecture, and man-machine interface. Proshort has been
started by a team with deep expertise in building scalable Internet products. The team members have worked and led teams at Google, Facebook, Uber, Yahoo, and Microsoft.
Website: https://proshort.ai/
Location: Bangalore
Who are we looking for?
Proshorts.ai is looking to hire young, dynamic and talented people for the front-end web development team at the Bangalore office. The company is building a video editing and video serving web application for the customer end-use. The company is looking to develop a web application in React.
Roles and Responsibilities:
● Develop High-Level Design and Low-Level Design for the web application
● Writing application interface codes using JavaScript following react.js workflows.
● Troubleshooting interface software and debugging application codes.
● Developing and implementing front-end architecture to support user interface concepts.
● Maintain code and write automated tests to ensure the product is of the highest quality.
● You will be sharing feedback and brainstorming ideas with teams to improve the development process.
● Understand basic concepts of design for developing user-friendly applications.
● Stay up to date with the latest technologies.
● Ensure the performance, quality, and responsiveness of applications
● Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
Requirements:
● Hands-on experience with ReactJS, JavaScript, ECMAScript (OOJS) and JSX
● Hands-on experience on Web development technology stack, HTML/JS/CSS and other web development libraries and frameworks is an added advantage
● Good familiarity with most of the ReactJS built-in and popular third-party frameworks, libraries, and accelerators
● Good understanding of Data Structures and Algorithms
● Some basic understanding of the Agile development life-cycle;
● Basic understanding of Git, SVN, or other version control tools;
● Ability to write readable code, create documentation for existing code, and refactor previously written code
● Good analytical and critical thinking abilities
- Key responsibility is to design and develop a data pipeline including the architecture, prototyping, and development of data extraction, transformation/processing, cleansing/standardizing, and loading in Data Warehouse at real-time/near the real-time frequency. Source data can be structured, semi-structured, and/or unstructured format.
- Provide technical expertise to design efficient data ingestion solutions to consolidate data from RDBMS, APIs, Messaging queues, weblogs, images, audios, documents, etc of Enterprise Applications, SAAS applications, external 3rd party sites or APIs, etc through ETL/ELT, API integrations, Change Data Capture, Robotic Process Automation, Custom Python/Java Coding, etc
- Development of complex data transformation using Talend (BigData edition), Python/Java transformation in Talend, SQL/Python/Java UDXs, AWS S3, etc to load in OLAP Data Warehouse in Structured/Semi-structured form
- Development of data model and creating transformation logic to populate models for faster data consumption with simple SQL.
- Implementing automated Audit & Quality assurance checks in Data Pipeline
- Document & maintain data lineage to enable data governance
- Coordination with BIU, IT, and other stakeholders to provide best-in-class data pipeline solutions, exposing data via APIs, loading in down streams, No-SQL Databases, etc
Requirements
- Programming experience using Python / Java, to create functions / UDX
- Extensive technical experience with SQL on RDBMS (Oracle/MySQL/Postgresql etc) including code optimization techniques
- Strong ETL/ELT skillset using Talend BigData Edition. Experience in Talend CDC & MDM functionality will be an advantage.
- Experience & expertise in implementing complex data pipelines, including semi-structured & unstructured data processing
- Expertise to design efficient data ingestion solutions to consolidate data from RDBMS, APIs, Messaging queues, weblogs, images, audios, documents, etc of Enterprise Applications, SAAS applications, external 3rd party sites or APIs, etc through ETL/ELT, API integrations, Change Data Capture, Robotic Process Automation, Custom Python/Java Coding, etc
- Good understanding & working experience in OLAP Data Warehousing solutions (Redshift, Synapse, Snowflake, Teradata, Vertica, etc) and cloud-native Data Lake (S3, ADLS, BigQuery, etc) solutions
- Familiarity with AWS tool stack for Storage & Processing. Able to recommend the right tools/solutions available to address a technical problem
- Good knowledge of database performance and tuning, troubleshooting, query optimization, and tuning
- Good analytical skills with the ability to synthesize data to design and deliver meaningful information
- Good knowledge of Design, Development & Performance tuning of 3NF/Flat/Hybrid Data Model
- Know-how on any No-SQL DB (DynamoDB, MongoDB, CosmosDB, etc) will be an advantage.
- Ability to understand business functionality, processes, and flows
- Good combination of technical and interpersonal skills with strong written and verbal communication; detail-oriented with the ability to work independently
Functional knowledge
- Data Governance & Quality Assurance
- Distributed computing
- Linux
- Data structures and algorithm
- Unstructured Data Processing
We need an enthusiastic, creative go-getter who is sincere and passionate about social issues.
If interested pls send your resumes.
Develop and maintain dynamic web applications
Involvement in all aspects of the development cycle using PHP ,laravel ,codginator and OOPS concept
Participate in Code Review and walkthroughs
Work on complex and challenging projects
Ensure foolproof performance of the deliverable
Coordinate with co-developers and send regular updates
Knowledge of web applications security norms
Comfortable working with debugging tools
Plan, design, develop, debug, implement and support web-based applications and Services (Websites and Intranet Portal)
Skills Required:
Proven experience on PHP, Laravel, MySQL, Javascript, HTML,Jquery and Ajax
Knowledge of JavaScript frameworks like React, Angular2 and NodeJS
Proficiency in SQL scripting and MySQL 5.x
Experience in API integration, Localstorage, geolocation etc.
Knowledge of Cloud Environment like AWS/EC2, VPC etc.
Experience with version control GIT, BitBucket, SVN, etc.
Must have worked on Agile Methodology
Strong knowledge of OOPS, design patterns and Data structure
Should have strong knowledge of front end and back end optimization techniques
Requirement::
• Must Have worked with Flutter / Android Application development.
• Excellent ability to develop & understand algorithms
• Excellent verbal & written communication.
• Strong knowledge in Restful web services. Experience in interacting with web services from the Flutter mobile platform
• Experience with Offline Storage, Threading, And Performance Tuning
• Strong knowledge in Push Notifications
• Analytical, Problem Solving and Decision Making Skills.
• Should have knowledge on client requirements analysis.
Website - https://praxinfo.com/">https://praxinfo.com/