Human Resources (HR) Executive

Role Summary:

We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will

be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction

in a fast-paced trading environment.

Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

Nice to Have:

• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.

• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.

• Knowledge of scripting (Shell/Python) and basic networking is a plus.

• Familiarity with cloud environments (AWS/Azure) and monitoring tools

Responsibilities

• Own the end-to-end development and launch of features on the our App
• Participate in scoping, planning discussions with the designers, PMs, and Leads
• Conceptualize and develop prototypes quickly
• Develop and own launch plans to completion
• Identify opportunities and implement solutions to improve the performance and the architecture of our App
• We will depend on this person to set-up/improve the code quality, tracking, and App architecture and this person needs to have extensively worked on React + Android/iOS

Required Skills



• Min. 3 years of Full-time work experience (College projects, Internships are not a part of this) Hands-on experience with React Native
• Deep expertise of either iOS or Android platform and ecosystems
• Deep understanding of your tools: Languages, frameworks, systems.
• Experience with abstracting requirements into frameworks.

RESPONSIBILITIES

● Responsible for communicating with customers from a collections stand-point

● Omni channel communication such as Email, SMS, Tele Calling etc.

● Contact clients and discuss their overdue payments in a friendly manner, and proactively propose solutions based on defined SOPs

● Monitor accounts on a daily basis

● Identify outstanding account receivables

● Collaborating on debt collection efforts with Finance, Sales, and the Legal team.

● Investigate historical data for debts and bills

● Developing debt collection strategies and plans

● Take actions in order to encourage timely payments

● Process payments and refunds

● Resolve billing issues ● Ensure compliance to all federal and local regulations for collection process

● Update account status records

REQUIREMENTS

● Bachelor’s Degree in Finance, Business or related field

● 3-6 years of relevant experience

● Experience working in the collections team for consumer credit products such as Credit Card, Personal Loan, Education Loan, 2W and 4W, Home Loan, etc.

● Excellent knowledge of various collection techniques

● Experience in developing and enacting debt recovery plans and strategies to prevent losses

● Knowledge of MS Office, Data Interpretation, databases, and alternate mode of collections

● Excellent communication and interpersonal skills

● Demonstrated experience of being empathetic with customers

● Problem-solving and critical-thinking skill

Oister Global (www.oisterglobal.com) is India’s premier Alternative Assets Manager. We combine robust diligence, deep domain expertise, and an extensive network to create high quality private market opportunities for our investors.

We are seeking a Senior Backend Developer who will be pivotal in architecting and developing scalable, reliable backend systems from scratch. You will work closely with product managers, designers, and other engineers to build new products, design backend architectures, and ensure high performance and responsiveness of the systems. This role requires strong backend fundamentals, cloud experience, a deep understanding of databases, and a passion for system design and architecture.

Key Responsibilities:

● Product Development: Architect, design, develop, test, and deploy new backend products and features from scratch.

● System Design: Take ownership of system design and architecture decisions for new modules, ensuring scalability, reliability, and security. ● API Development: Build efficient and reusable APIs and backend services using Node.js.

● Database Management: Design data models, optimize queries, and manage MongoDB clusters efficiently.

● Cloud Management: Deploy, maintain, and optimize services on AWS, ensuring high availability and performance.

● Best Practices: Maintain coding standards, ensure code reviews, and champion best practices in security, testing, and maintainability.

● Collaboration: Work closely with frontend developers, product managers, QA, and other cross-functional teams to define, design, and ship new features.

● Performance Optimization: Monitor system performance and ensure system uptime and responsiveness.

● Mentorship: Provide guidance and mentorship to junior developers as required.

● Documentation: Maintain thorough documentation of systems, processes, and best practices. Must-Have

Qualifications:

● Education: Bachelor’s degree in computer science, Software Engineering, or a related technical field.

● Experience: 4–5+ years of hands-on backend development experience.

● Expertise in: Node.js (Express.js, Nest.js or similar frameworks) MongoDB (including indexing, replication, sharding concepts) AWS Services (EC2, S3, Lambda, RDS, API Gateway, CloudWatch, IAM, etc.) Proficient in: System design principles Microservices architecture Event-driven architecture Strong understanding of: RESTful APIs.Authentication and authorization best practices (OAuth, JWT) Experience with: CI/CD pipelines Docker and containerization principles Hands-on experience in: Building scalable, distributed, and fault-tolerant systems Good knowledge of : Logging, monitoring, and debugging distributed applications

Desired Experience

3+ years

Job Description

What You’ll Do

• Design financial systems for scale. Measure, plan, iterate.
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Setup and own the engineering architectures built around event sourcing, application sharding, database sharding, service communication mesh, etc.
• The tech: Go, Google Cloud Spanner, Kafka, Redis

What you bring to the table

• 3+ years of experience. Relevant experience is preferred.
• Knowledge of 2 common programming languages - Python & Go / Java & Node / Rust
• Comfortable in linux command line, AWS or GCP
• Strong unit test and debugging skills
• Great communication skills

Bonus if you have…

• Love building great products and engineering systems from scratch
• Are a Self-starter, Hustler and Curious to Learn
• Have an understanding of fundamental design principles behind a scalable application
• Thrive in an early-stage startup environment with less stability and more ambiguity
• Have an interest in financial products and/or cryptocurrency

Mandatory skills 

1. Singleview 
2. Experience in C++, Python & Perl
3. Broad understanding of UNIX operating environment

Secondary exp:

1. Experience with multi-user, complex software applications
2. Mix platforms such as Windows/ Linux
3. Able to gain a basic understanding of client requirements.
4.  

Opening in IIBMS (The Indian Institute of Business Management & Studies)

Job Location: - Mumbai (Borivali)

Position: - Education Counselor

(Position Reports to Admission Manger)

Experience: - 0 to 3 year's

(Fresher's also can apply)

Salary: - 09K TO 12K p.m. + Incentive

Age: - below 30 years only

Job Description:-

1. Cold Calling students/candidates from given data
2. Analyzing profile of working professionals/student
3. Explaining/ guiding them higher educational courses according to their current or required profile.
4. Providing proper information to the students with regards to the courses and other procedures.
5. Getting business by convincing working professionals/Student for the same
6. Maintaining a good relationship with the students and keeping a track of their status.
7. Achieving monthly/quarterly targets

Skills Required:-

Good communication skills & Willingness to work on-call

If interested, kindly send your updated resume/CV 

Note: -

1. Only Nearby Borivali Candidate Prefer
2. If this profile does not match with your requirement kindly ignore & pass on to your friends & relative's

Thanks & Regards,

SAGAR IIBMS