
NWAY TECHNOLOGIES PVT LTD
COMPANY PROFILE
Nway Technologies is an eminent name in the business sphere, renowned to offer unsurpassed
IT software solutions in the field of Construction ERP, Transport, Cotton, Real Estate, Mall
Management, Website development etc. From idealization and conceptualization to development
and after-sales services, our genius professionals know their work well and never hesitate to walk
an extra mile to caterto the industry specific needs of our clients. We deliver smart, dedicated
and timely services to add value in our client's business and dependable work ethics. We are
right now serving companies having turnover of 50 crores to 3000 crores at most.
Job Description
Position: HRBP
Qualification: MBA, BBA
Experience: 9-13 Years
Location: Indore
Roles & Responsibilities
Develop and implement HR strategies and initiatives aligned with the overall business strategy
Bridge management and employee relations by addressing demands, grievances or other issues
Manage the recruitment and selection process
Support current and future business needs through the development, engagement,
motivation and preservation of human capital
Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
Nurture a positive working environment
Oversee and manage a performance appraisal system that drives high performance
Maintain pay plan and benefits program
Assess training needs to apply and monitor training programs
Report to management and provide decision support through HR metrics
Skills Required
Proven working experience as HR Manager or other HR Executive
People oriented and results driven
Demonstrable experience with Human Resources metrics
Knowledge of HR systems and databases
Ability to architect strategy along with leadership skills
Excellent active listening, negotiation and presentation skills
Competence to build and effectively manage interpersonal relationships at all levels of the company
In-depth knowledge of labor law and HR best practices
Degree in Human Resources or related field
Employee Benefits
Health Insurance
Optional Leave

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About the company - Exploring Infinities is a EdTech company headed by Neelakantha Bhanu Prakash, which reaches out to students across different educational institutions, employees across a lot of corporates and training them in speed and mental ability by harnessing the infinite brain potentials of the human brain, addressing a variety of audiences in various conferences, for creating awareness on capacities of the human brain by holding demonstrations, workshops.
Roles and Responsibilities:
- Willing to familiarise yourself with the company's vision and mission seeking to accomplish set goals and objectives.
- Collating and maintaining client information in the CRM database.
- Make calls to clients and respond to callback requests for international regions like US, Canada, Middle East, ANZ, EMEA, LATAM etc...
- Email & whatsapp conversations with potential leads.
- Convert potential leads into customers.
- Learning & using our customer relations management software & others.
- Related computer softwares.
Requirements:
- Excellent written and verbal communication skills.
- Laptop is mandatory.
- Willing to work in a startup environment (fast paced).
- Willing to work 6 days a week.
Benefits:
- Competitive salary benefits
- Uncapped Incentives
- Exemplary growth cycle
- Impressive workspace and culturally diversified workforce.
About MyOperator:
MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.
About the Role:
We are looking for a Technical Support Engineer (L2) to join our team at MyOperator. This role involves problem-solving, troubleshooting complex technical issues, API management, and collaboration across teams. As an L2 engineer, you will be responsible for handling advanced technical support requests, KYC processes, API calls, and Jira tickets requiring research and development (R&D). If you have a strong technical background, experience in a product-based company, and excellent troubleshooting skills, we encourage you to apply!
Key Responsibilities:
Technical Support & Problem-Solving:
- Use technical expertise to identify and resolve complex customer issues.
- Take ownership of escalated customer cases and drive them to resolution.
- Troubleshoot API-related issues and ensure seamless integration.
- Collaborate with product and development teams to resolve technical challenges.
Customer Communication & Service:
- Explain technical concepts to non-technical users in a clear and effective manner.
- Understand customer needs and provide solutions with a customer-first approach.
- Document resolutions, troubleshooting steps, and best practices for internal and customer use.
Process & Compliance Management:
- Handle Aadhaar-based KYC tasks while ensuring regulatory compliance.
- Conduct KYC audits to maintain accuracy and security.
- Manage Truecaller activation, renewal, and billing audits to ensure proper service
- delivery.
- Oversee SMS panel activation and renewal while troubleshooting potential issues.
- Handle Add-on OBD panel activation, recharges, and renewals for seamless operations.
API Calls & Research & Development (R&D):
- Monitor, manage, and troubleshoot API calls to maintain system efficiency.
- Work with the development team to enhance API performance and integration.
- Investigate and resolve JIRA tickets requiring R&D, ensuring thorough documentation.
Skills & Qualifications:
- Minimum 4 years of experience in a technical support role in a product-based
- company.
- Strong problem-solving skills to identify the root cause of issues.
- Experience with API handling, troubleshooting, and integration.
- Proficiency in JIRA, Kibana, and other monitoring tools.
- Excellent communication skills to explain technical concepts to non-technical users.
- Ability to handle compliance-based KYC processes and conduct audits.
- Strong collaboration skills to work with cross-functional teams.
- Experience in SaaS-based product support is a plus.
Why Join Us?
- Be part of a fast-growing SaaS company with an innovative work culture.
- Work on challenging technical issues and collaborate with a talented team.
- Gain hands-on experience with API management, compliance, and advanced troubleshooting.
- Opportunity for career growth and skill enhancement in technical support.
If you are a technical problem solver with strong analytical skills, apply now and become a key player in MyOperator’s dynamic L2 Support Team in Noida! 🚀

● Build UIs and APIs using modern tools such as ReactJS, TypeScript, CSS, CSS-in-JS, Redux.
● Deliver high-quality, well-tested code
● Experienced with modern JavaScript coding, testing, debugging and automation techniques
● Enjoy building user-friendly, data-rich JavaScript/HTML/CSS applications
● Excellent analytical, problem-solving, and troubleshooting skills
● Great communication skills
Roles and Responsibilities:
Engage with potential clients via phone calls and WhatsApp to schedule meetings with our Principal Architect.
Understand client requirements related to construction, real estate, or interiors and relay them effectively to the Principal Architect.
Maintain and update client interactions, leads, and meeting schedules in the CRM system.
Follow up with leads to ensure timely responses and confirmed meeting attendance.
Provide basic information about our services, processes, and timelines to prospective clients.
Collaborate with the Principal Architect to refine engagement strategies and enhance lead conversion.
Skills Required:
Strong communication skills, with the ability to engage and build trust over calls and WhatsApp.
Experience in the construction, real estate, or interior design industry is mandatory.
Proficiency in CRM tools for managing leads and tracking client interactions.
Goal-oriented with a focus on delivering high-quality leads and scheduling productive meetings.
Prior experience in inside sales or client engagement is preferred.
Note: The role is client-focused, ensuring seamless communication and effective scheduling with our Principal Architect
Dhwani is looking for an experienced (5-10 years) MySQL database
administrator who will be responsible for ensuring the performance,
availability, and security of clusters of MySQL instances. The person will also be responsible for orchestrating upgrades, backups, and provisioning database instances. He/She will also work in tandem with the other teams, preparing documentation and specifications as required.
Job Responsibilities
1. Provision MySQL instances, both in clustered and non-clustered
configurations
2. Ensure performance, security, and availability of databases
3. Prepare documentation and specifications
4. Handle common database procedures, such as upgrade, backup, recovery, migration, etc.
5. Profile server resource usage, optimize and tweak as necessary
6. Collaborate with other team members and stakeholders
7. Writing queries and generating a report
Required Skills
1. Strong proficiency in MySQL database management, decent experience with recent versions of MySQL.
2. Understanding of MySQL’s underlying storage engines, such as InnoDB and MyISAM
3. Experience with replication configuration in MySQL
4. Knowledge of de-facto standards and best practices in MySQL
5. Proficient in writing and optimizing SQL statements
6. Knowledge of MySQL features, such as its event scheduler
7. Ability to plan resource requirements from high-level specifications
8. Familiarity with other SQL/NoSQL databases along with monitoring
tools. maxscale and Proxy SQL.
9. Working in a Linux environment is a must.
10. Knowledge of Docker is an advantage.
11. Knowledge of limitations in MySQL and their workarounds in contrast to other popular relational databases.
12. Should hand on writing complex queries and generating reports as per requirement
13. Experience in handling multi-location databases
Education
Bachelor’s degree in an analytical related field, including information
technology, science, and engineering discipline.
Experience: 8-10yrs
Notice Period: max 15days
Must-haves*
1. Knowledge about Database/NoSQL DB hosting fundamentals (RDS multi-AZ, DynamoDB, MongoDB, and such)
2. Knowledge of different storage platforms on AWS (EBS, EFS, FSx) - mounting persistent volumes with Docker Containers
3. In-depth knowledge of Security principles on AWS (WAF, DDoS, Security Groups, NACL's, IAM groups, and SSO)
4. Knowledge on CI/CD platforms is required (Jenkins, GitHub actions, etc.) - Migration of AWS Code pipelines to GitHub actions
5. Knowledge of vast variety of AWS services (SNS, SES, SQS, Athena, Kinesis, S3, ECS, EKS, etc.) is required
6. Knowledge on Infrastructure as Code tool is required We use Cloudformation. (Terraform is a plus), ideally, we would like to migrate to Terraform from CloudFormation
7. Setting CloudWatch Alarms and SMS/Email Slack alerts.
8. Some Knowledge on configuring any kind of monitoring tool such as Prometheus, Dynatrace, etc. (We currently use Datadog, CloudWatch)
9. Experience with any CDN provider configurations (Cloudflare, Fastly, or CloudFront)
10. Experience with either Python or Go scripting language.
11. Experience with Git branching strategy
12. Containers hosting knowledge on both Windows and Linux
The below list is *Nice to Have*
1. Integration experience with Code Quality tools (SonarQube, NetSparker, etc) with CI/CD
2. Kubernetes
3. CDN's other than CloudFront (Cloudflare, Fastly, etc)
4. Collaboration with multiple teams
5. GitOps
- Bachelors in Computer Science, Information Systems or equivalent.
- 6 years experience delivering highly available web/mobile applications including 1-3 years as Senior/Lead developer.
- Prior experience in retail domain is a plus.
- 3 years of experience working with distributed teams.
- Deep knowledge of UI Libraries / Frameworks, API (REST), API Management and building scalable and high performance Web APIs.
- Must have experience building websites using Javascript and Java technologies (e.g. Typescript, Spring Boot etc.). Search Engine and Native App development experience is a plus.
- AWS Serverless Cloud native services experience with Lambda functions, SNS, SQS, DynamoDB, API Gateway etc.
- Strong knowledge of Caching frameworks, data structures, algorithms, operating systems, and distributed systems.
- Strong understanding of databases, NoSQL data stores, storage and distributed persistence technologies.
- Strong communication and presentation skills.
- Passionate about enabling next generation experiences.
- Experience with automated testing, deployment pipelines and cloud based infrastructure
Role Description:
- Develop omni-channel digital solutions leveraging serverless and micro services in a cloud based platform to develop backend services.
- Design high/low level solutions, contribute towards architecture and technical roadmap.
- Lead technical implementation/delivery.
- Host/Lead technical discussions.
- Champion software development best practices, test driven development, CI and CD.
- Build cloud native and highly cost efficient solutions.
- Innovate, Unlearn and Disrupt. Research next generation frameworks and technologies.
- Embrace change.



Job Type : Permanent
Experience : 4-6 Years
Location : Work From Home (Gurgaon based company)
Skills :
- Node JS
- React JS
- Working in Agile Methodology
- Working Experience on Microservices & Dockers
Desired Profile :
- Feasibility assessments - Outline Risks , Design , Effort / Cost Estimate.
- Analyse, design, document, and agree - Solutions to meet requirements / timelines.
- Produce refined estimates of effort, time, resource, and costs for work requests.
- Work effectively with Product Managers and Product Owners to ensure delivery against agreed priorities.
- Develop code, perform peer code reviews, and complete integration tests.
Ensure delivery of high quality, fit-for-purpose solutions - Follow software development & architectural principals.
- Ensure all solutions maintain the integrity of data throughout capture, processing, and storage.
- Engage with the various testing teams, facilitating systems Test, UAT & other test phases.
- Ensure all software changes are prepared for deployment into PRODUCTION, following CPP's change control processes.
- Provide regular development progress reports to key stakeholders as necessary.
- Maintain effective documentation and share expertise with colleagues to eliminate single points of expertise within the team.
- Research the external environment, and where appropriate identify and recommend external partners for the delivery of best in class technologies suitable for CPP applications.
- Understanding the use cases (and/or user stories) in order to oversee the design of the architecture for the products to be built.




