Marketing Manager

An L2 Technical Support Engineer with Python knowledge is responsible for handling escalated, more complex technical issues that the Level 1 (L1) support team cannot resolve. Your primary goal is to perform deep-dive analysis, troubleshooting, and problem resolution to minimize customer downtime and ensure system stability.

Python is a key skill, used for scripting, automation, debugging, and data analysis in this role.

Key Responsibilities

• Advanced Troubleshooting & Incident Management:
• Serve as the escalation point for complex technical issues (often involving software bugs, system integrations, backend services, and APIs) that L1 support cannot resolve.
• Diagnose, analyze, and resolve problems, often requiring in-depth log analysis, code review, and database querying.
• Own the technical resolution of incidents end-to-end, adhering strictly to established Service Level Agreements (SLAs).
• Participate in on-call rotation for critical (P1) incident support outside of regular business hours.
• Python-Specific Tasks:
• Develop and maintain Python scripts for automation of repetitive support tasks, system health checks, and data manipulation.
• Use Python for debugging and troubleshooting by analyzing application code, API responses, or data pipeline issues.
• Write ad-hoc scripts to extract, analyze, or modify data in databases for diagnostic or resolution purposes.
• Potentially apply basic-to-intermediate code fixes in Python applications in collaboration with development teams.
• Collaboration and Escalation:
• Collaborate closely with L3 Support, Software Engineers, DevOps, and Product Teams to report bugs, propose permanent fixes, and provide comprehensive investigation details.
• Escalate issues that require significant product changes or deeper engineering expertise to the L3 team, providing clear, detailed documentation of all steps taken.
• Documentation and Process Improvement:
• Conduct Root Cause Analysis (RCA) for major incidents, documenting the cause, resolution, and preventative actions.
• Create and maintain a Knowledge Base (KB), runbooks, and Standard Operating Procedures (SOPs) for recurring issues to empower L1 and enable customer self-service.
• Proactively identify technical deficiencies in processes and systems and recommend improvements to enhance service quality.
• Customer Communication:
• Maintain professional, clear, and timely communication with customers, explaining complex technical issues and resolutions in an understandable manner.

Required Technical Skills

• Programming/Scripting:
• Strong proficiency in Python (for scripting, automation, debugging, and data manipulation).
• Experience with other scripting languages like Bash or Shell
• Databases:
• Proficiency in SQL for complex querying, debugging data flow issues, and data extraction.
• Application/Web Technologies:
• Understanding of API concepts (RESTful/SOAP) and experience troubleshooting them using tools like Postman or curl.
• Knowledge of application architectures (e.g., microservices, SOA) is a plus.
• Monitoring & Tools:
• Experience with support ticketing systems (e.g., JIRA, ServiceNow).
• Familiarity with log aggregation and monitoring tools (Kibana, Splunk, ELK Stack, Grafana)

Palcode.ai is an AI-first platform built to solve real, high-impact problems in the construction and preconstruction ecosystem. We work at the intersection of AI, product execution, and domain depth, and are backed by leading global ecosystems

Role: Full Stack Developer

Industry Type: Software Product

Department: Engineering - Software & QA

Employment Type: Full Time, Permanent

Role Category: Software Development

Education

UG: Any Graduate

Description

We are seeking a skilled and detail-oriented Software Developer to automate our internal workflows, develop tools for internal use that are used by our development team.

We follow the following practices: unit testing, continuous integration CI, continuous deployment CD, and DevOps.

We have codebases in go, java, python, vue js, bash and support the development team that develops C code.

You need to like challenges, explore new fields and find solutions for problems.

You will be responsible for coordinating, automating, and validating internal workflows and ensuring operational stability, and system reliability.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 2+ years in professional software development
• Solid understanding of software development patterns like SOLID, GoF or similar.
• Experience automating deployments for different kinds of applications.
• Strong understanding of Git version control, merge/rebase strategies, tagging.
• Familiarity with containerization (Docker) and deployment orchestration (e.g., docker compose).
• Solid scripting experience (bash, or similar).
• Understanding of observability, monitoring, and probing tooling (e.g., Prometheus, Grafana, blackbox exporter).

Preferred Skills

• Experience in SRE
• Proficiency in CI/CD tooling (e.g., GitHub Actions, Jenkins, GitLab).
• Familiarity with build tools like Make, CMake, or similar.
• Exposure to artifact management systems (e.g., aptly, Artifactory, Nexus).
• Experience deploying to Linux production systems with service uptime guarantees.

Responsibilities

• Develop new services that are needed by SRE, Field or Development Team by adopting unit testing, agile, clean code practices.
• Drive the CI/CD pipeline and maintain the workflows, using tools such as GitLab, Jenkins
• Deploy the services and implement and refine the automation for different environments.
• Operate: The services that the SRE Team developed.
• Automate release pipelines: Build and maintain CI/CD workflows using tools such as Jenkins and GitLab.
• Version control: Manage and enforce Git best practices, branching strategies (e.g., Git Flow), tagging, and release versioning.
• Collaboration: Work closely with developers, QA, and product teams to align on release timelines and feature readines
• Success Metrics
• Achieve >99% service up time with minimal rollbacks.
• Delivery in time, hold timelines.

Benefits

Enjoy a great environment, great people, and a great package

• Stock Appreciation Rights - Generous pre series-B stock options
• Generous Gratuity Plan - Long service compensation far exceeding Indian statutory requirements 
• Health Insurance - Premium health insurance for employee, spouse and children 
• Working Hours - Flexible working hours with sole focus on enabling a great work environment 
• Work Environment - Work with top industry experts in an environment that fosters co-operation, learning and developing skills 
• Make a Difference - We're here because we want to make an impact on the world - we hope you do too!

Why Join RtBrick

Enjoy the excitement of a start-up without the risk!

We're revolutionizing the Internet's backbone by using cutting-edge software development techniques. The internet and, more specifically, broadband networks are among the most world's most critical technologies, that billions of people rely on every day. Rtbrick is revolutionizing the way these networks are constructed, moving away from traditional monolithic routing systems to a more agile, disaggregated infrastructure and distributed edge network functions. This shift mirrors transformations seen in computing and cloud technologies, marking the most profound change in networking since the inception of IP technology. 

We're pioneering a cloud-native approach, harnessing the power of container-based software, microservices, a devops philosophy, and warehouse scale tools to drive innovation. 

And although RtBrick is a young innovative company, RtBrick stands on solid financial ground: we are already cash-flow positive, backed by major telco investors like Swisscom Ventures and T-Capital, and our solutions are actively deployed by Tier-1 telcos including Deutsche Telekom (Europe's largest carrier), Regional ISPs and City ISPs—with expanding operations across Europe, North America and Asia. 

Joining RtBrick offers you the unique thrill of a startup environment, coupled with the security that comes from working in a business with substantial market presence and significant revenue streams. 

We'd love you to come and join us so why don't you embrace the opportunity to be part of a team that's not just participating in the market but actively shaping the future of telecommunications worldwide

Role Overview:

The Partnership Associate will focus on nurturing existing partner relationships and identifying and onboarding new partners to strengthen Marmeto’s ecosystem. This role is critical for expanding strategic alliances and driving mutual growth.

Key Responsibilities:

• Manage and nurture relationships with existing partners, ensuring alignment and mutual growth.

• Identify and onboard new partners to expand Marmeto’s network.

• Develop and execute partnership strategies to drive referrals and business opportunities.

• Collaborate with partners to co-create and promote joint offerings.

• Track and report on partnership performance metrics.

• Organize and participate in partner-focused events, webinars, and campaigns.

Requirements

Key Skills and Qualifications:

• Experience in partnership or business development roles.

• Strong relationship-building and negotiation skills.

• Understanding of e-commerce platforms and ecosystems.

• Excellent written and verbal communication skills.

• Ability to work independently and manage multiple relationships.

Job Opportunity:

Male or Female Security Guard at Siruseri for G4S Secure Solution Pvt Ltd

Qualification - 10th, 12th or any degree

Experience - Open to both freshers or experienced candidates

Note - Accommodation available

What kind of work will you get?

We are looking for a Golang developer.

Examples of technical tasks:

Working on our backend SDK to implement APIs that will be consumed by the frontend widgets

Designing APIs for different auth recipes

Architecting auth flows

You will also be given non technical tasks like product brain storming, competitor analysis and writing documentation.

Note: Compensation is as per the applicant's geography

Requirements

Well versed in Golang with 2+ years of professional experience

Familiar with and comfortable working with Web frameworks like FastAPI, Django and Flask

Familiar with HTTP networking in Golang

Strong understanding of async and sync modes in Golang

Bonus:

Contributed to open source, or have your own open source repo with a community and many github stars

Built an in-house authentication or authorization solution or worked with solutions such as Keycloak, Auth0, Ory, Okta etc

Job Title – Marketing Manager

Location – Bangalore

Job Type – Permanent

Experience – 2-4 Years

Job Role

• Manage and monitor marketing performance on a daily basis, and maximizing business ROI and goals.
• Manage a portfolio of paid campaigns across different industries for different regions, globally
• Create ideas & deliverable presentations for better execution
• Conceptualize new marketing ideas and campaigns for in-house and clients
• Implement and configure the necessary tracking tools for campaign performance analysis.
• Research and implement marketing strategy to optimize campaigns to meet KPI's, based on market trends & data findings.
• Create Branding Ideas & Solutions based on client requirements
• Working closely with the other team members and departments to meet client goals.

• 2 to 4 years of hands-on experience in marketing
• Data Research & Analysis for new ideas
• Have handled marketing campaigns from scratch
• Strong creative and analytical skills
• Excellent organizational skills and multitasking abilities
• Ability to work independently and with a team to efficiently meet deadlines in a fast-paced working environment
• A keen eye for detail

Responsibilities:

• Writing clean and efficient codes for Android applications
• Identifying and resolving bottlenecks, rectifying bugs and enhancing application performance.
• Collaborating with cross-functional teams to define and design new feature.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Ability to brainstorm and come up with solutions to open ended problems.
• Ability to take ownership and drive initiatives end to end.
• Desire to learn and dive deep into new technologies on the job.
• Solid understanding of CS fundamentals-Operating Systems, Databases and Data Structure.

Knowledge and Skills:

• Prior experience as an Android Developer using Java, Kotlin, Android SDK, Android NDK
• Proficient understanding of code versioning tools such as Git
• Familiarity with RESTful APIs to effectively integrate Android applications
• Solid understanding of the full mobile development life cycle.
• Passion for products and aspiration to make a big impact.
• Solid engineering principles and clear understanding of data structures and algorithms.
• Expertise in implementation of custom UI components along with fabulous animations and  write/understand Rest APIs
• Experience working with Google Maps, Social APIs, Geo-locations, Media permissions, SMS fetch, etc.
• Experience in memory management and in designing high- performance apps

• Structuring campaigns and ad groups, and determining the best settings
• Conducting social media audits to ensure best practices are being used
• Coordinating with the sales team to create marketing campaigns
• Monitoring key online marketing metrics to track the success
• Optimizing content for the website and social media platforms
• Analyzing campaign metrics/data and providing interpretation and suggestions for improving performance
• Ensuring that the brand message is consistent
• Executing new and creative collaborations among technologies and platforms
• Determining what content will reach customers

• Bachelor’s degree in any discipline is required
• Exceptional knowledge and experience in lead generation/performance marketing on Google and Facebook
• Analytical mindset with experience in Google Analytics and Google Tag Manager
• Minimum 1 year of proven work experience
• Ability to work independently and in a team environment
• SEO, SEM Knowledge
• Google AdWords and Facebook Ads
• Knowledge of PPC
• Campaign Delivery
• Managing Campaign Budgets
• Campaign optimization