Head of Analytics

• You solve problems at their root, stepping back to understand the broader context.
• You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
• You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
• You recognize and use design patterns to solve business problems.
• You understand how operating systems work, perform and scale.
• You continually align your work with Amazon’s business objectives and seek to deliver business value.
• You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
• You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.
• You communicate clearly with your team and with other groups and listen effectively.

Job Title: Chief Marketing Officer (CMO)

Location: Trivandrum, Kerala

Employment Type: Full-Time

Experience: Up to 7 years

Role Overview

We are looking for a strategic and results-driven chief marketing officer (CMO) with approximately 7 years of progressive experience in marketing. The candidate will be responsible for leading the company’s marketing initiatives, brand positioning, and customer acquisition strategies to drive business growth and market expansion.

Key Responsibilities

• Develop and execute comprehensive marketing strategies aligned with business objectives

• Lead brand management, positioning, and communication strategies across channels

• Drive digital marketing initiatives including SEO, SEM, social media, email marketing, and performance marketing

• Oversee market research and competitor analysis to identify trends and opportunities • Manage customer acquisition, retention, and lifecycle marketing strategies

• Plan and execute integrated marketing campaigns (online & offline)

• Monitor and optimize marketing budgets, ROI, and campaign performance metrics

• Collaborate with sales, product, and leadership teams to align marketing goals

• Build and lead a high-performing marketing team

• Manage relationships with agencies, vendors, and external partners

Required Qualifications

• MBA in Marketing / Business Administration or equivalent qualification • Minimum 7 years of relevant marketing experience, preferably in an MNC or high-growth organization

• Proven track record in developing and executing successful marketing campaigns

• Strong understanding of Indian and global market dynamics

• Experience in digital marketing tools and analytics platforms (Google Analytics, CRM tools, automation platforms)

• The BQP Certificate is mandatory. In case the individual does not hold the certificate, they are required to undergo 50 hours of prescribed training and thereafter clear the examination with a minimum of 50% marks.

Key Skills & Competencies

• Strategic Thinking & Leadership

• Brand Management & Positioning

• Digital & Performance Marketing

• Data-Driven Decision Making

• Market Research & Consumer Insights

• Budgeting & ROI Optimization

• Stakeholder & Team Management

• Excellent Communication & Presentation Skills

Regards,

Radhika Sharma

HR Manager

Estabizz fintech private limited

We are looking for "Content Marketing Manager" for Reputed Client @ Chennai Permanent Role.

Experience: 4 - 6 Yrs

Must Have Skills: Good flair for Writing with marketing touch

Good To Have Skills: Social media skills, Digital marketing, SEO, Video Editing

Key Responsibilities:

• Candidate should have knowledge and hands-on experience in content writing skills to position software services to business users and leadership team

• Should be able to work with technical team members to understand the service, solution being provided and convert it into simple English that business leaders (non IT ) can understand

• Should be able to work with diverse set of people

• Should be able to understand the cultural nuances of US customers

• Partner with marketing, sales, alliances, and delivery teams to develop suitable collaterals to position our services

• Should be able to do US overlap hours (India time 2 pm – 10 PM )

Technical Experience Mandatory

• Good command over English

• Mandatory: Marketing flavor while writing the content

Professional Attributes:

• Should be able to work independently on the technical and creative writing

• Should be a good team player and work in collaboration with varied set of people in delivery, sales and partner teams

• Ability to align with US region

• Ability to coordinate and get work done through partners for social media / website related areas

Educational Qualification: Any Degree

Required Technical Skills

 Experience required: 5-8 yrs.  Minimum 5 years of ServiceNow Design and Development experience apart from

support/admin.  Good to have any #ServiceNow Implementation Specialist Certification or Application

Developer Certification.  #ITSM/ #ITBM/ #ITOM/ #SecurityOps/ #grc development experience (Good to have).  Hand on experience in Integration of third-party API's - Primary skills: ServiceNow

#ITSM/GRC Dev engineer.  Must be CSA certified and great plus if certified as Implementation specialist.  Hands On Experience in #Integration of #API's. Preferred

 Minimum years of experience: 3 years in ServiceNow development

Certification is mandatory - #CAD Custom Application Development

Strong hands-on experience with ReactJS, Redux, TypeScript, HTML, Bootstrap, Material UI, CSS3/SCSS, Webpack, NPM, NVM, Visual Studio Code

Knowledge/Experience on Restful APIs integration.

Unit testing with Jasmine or an equivalent framework

Experience or Knowledge in developing complex reusable component libraries such as complex grids, spreadsheet components etc.,

Strong in UI/UX standards implementation

Understanding of browser fundamentals and Page Optimizations

Experience working with Git and Azure

JOB DESCRIPTION / ROLES & RESPONSIBILITY

Job Title
Customer Experience Champion

Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore

Salary
INR 4,00,000 – 5,00,000 per annum

Position Summary

As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.

The Objectives of this role include

• Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
• Partner closely with Sales and Operations Team in their respective region
• Ensure timely submission and follow-up on all call information submitted across businesses
• Arrange Client meetings with the Sales Team
• The goal is to help the company grow by bringing in customers and developing business
• Correspondence to clients like clarifications, queries, and other details about our business
• Convincing customers to close the lead and grow the business
• Follow up with the client, may include site visit as well
• Relationship management
• Drive to engage clients on new products and features
• Understanding customer journey thoroughly
• Coordinating customer requests with internal stakeholders (ops team, survey team)
• Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)

Position Responsibility

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company and ask questions to understand customer requirements to close sales
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
• Directly communicating between the Client and SunEdison’s team and performance management
• Manage and coordinate inter-team-members relationships
• Team level Key Performance Indicators
• Bridge the gap between client, sales team and operations team for Solar Panels
• Noting down customer requests exhaustively
• Ultimate focus on delighting the customer
• Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
• Ensuring all teams deliver to customers in their respective TAT

Position Experience

• Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.

Position Academic Qualification

• Graduation in any discipline.

Desired Technical Skills

• MS Excel tools and Basic CRM Tools
  
  

Desired Soft Skills

• Should have attention to detail
• Communication Skills (Verbal and Written)
• Interpersonal Skills
• Analytical & Problem-Solving Skills
  
  

Language Proficiency

• English- Must Have
• Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have