Head - Finance & Legal - CA

Experience • 1-3 years

Skill to Test

• Java EE (Servlets, JSTL, JSP, JDBC)

• ReactJS

Primary Skills

• Java EE (Servlets, JSTL, JSP, JDBC)

• Frontend frameworks (ReactJS and/or Angular)

• Pure JavaScript, jQuery

• Bootstrap, HTML5, CSS, SASS

Secondary Skills (nice to have)

• Passionate about implementing UX\UI of web applications

• Microsoft SQL Server (writing optimized queries, stored procedures, triggers etc.)

• API Design (REST, JAX-RS)

• Understanding Apache Tomcat configuration and deployment of web applications

• Understanding of browser technologies and limitations

• Authentication and Authorization (SAML, OAuth, OpenID, Okta)

2

Soft Skills

• Thrives collaborating in a team environment with a diverse range of people

• Passionate about delivering an amazing customer experience

• Able to have a change of mind, and able to change the minds of others

• Writes clearly and concisely

• Capable of working without a company office, with a fully remote team

Growth Skills

• Possesses a good work ethic; a self-starter with a desire to grow

• Always looking for better ways to get the job done

Customer Success Specialist

Why Reelo

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the opportunity

As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.

This is a Work from Office role in Ahmedabad, Gujarat

What will you do?

• Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
• Proactively reaching out to customers to ensure they are getting success using Reelo.
• Respond professionally to incoming inquiries from your customers.
• Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
• Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
• Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.

What you need?

• Past experience in account management/client services roles across
• A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
• Excellent verbal, written communication, and presentation skills.
• Ability to respectfully handle complaints/ escalations
• A very consultative approach and passion for speaking to customers everyday
• Passion for technology and keeping up with latest trends
• Great attention to details
• Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
• Organizational skills and experience improving processes
• The ability to explain complex topics in easy to understand and concise language
• Demonstrated drive to exceed performance expectations and ability to work with change.

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!

We are looking for an experienced Marketing Manager to lead our digital marketing efforts. This role will focus on increasing our visibility, generating quality leads, and driving sales through a blend of SEO, LinkedIn outreach, email marketing, and paid ads on Google, Facebook, and other channels. You will work closely with the sales team to ensure marketing efforts are effectively aligned with business goals and sales targets.

Key Responsibilities:

SEO Strategy & Execution:

• Develop and implement SEO strategies to improve organic search rankings and drive organic traffic.
• Perform keyword research, on-page and off-page SEO, and content optimization.
• Monitor SEO performance and make adjustments to maximize impact.

Lead Generation via LinkedIn & Email Marketing:

• Execute LinkedIn outreach and email campaigns to target and generate high-quality leads.
• Build and manage email marketing funnels to nurture and convert leads.
• Optimize LinkedIn strategies for better engagement and conversion.

Paid Advertising Campaigns:

• Plan, manage, and optimize paid advertising campaigns on Google, Facebook, and other relevant platforms.
• Monitor ad performance, budget allocation, and ROI to ensure optimal results.
• Conduct A/B testing and other performance analyses to refine ad strategy.

Content Marketing & Collaboration:

• Collaborate with content creators to produce high-quality, engaging content that supports SEO and lead generation goals.
• Develop a content calendar that aligns with overall marketing objectives.

Data-Driven Decision Making:

• Track, analyze, and report on the performance of marketing campaigns and initiatives.
• Use data and analytics to drive informed decisions and optimize campaigns for improved results.

Qualifications:

• Bachelor’s degree in Marketing, Business, or a related field.
• 3+ years of experience in digital marketing with a focus on SEO, lead generation, LinkedIn outreach, email marketing, and paid advertising.
• Proven experience in planning and executing SEO strategies.
• Strong track record of successful LinkedIn and email marketing campaigns.
• Hands-on experience with Google Ads, Facebook Ads, and other paid media platforms.
• Excellent analytical skills with experience using analytics tools (e.g., Google Analytics).
• Strong written and verbal communication skills.
• Ability to work independently, set priorities, and handle multiple tasks.

Preferred Skills:

• Certifications in SEO, Google Ads, or Facebook Ads.
• Experience with marketing automation tools.
• Familiarity with CRM systems and lead management processes.

• Design and develop mobile applications in true service oriented architecture.
• Building mobile applications on Android platform using Java, Kotlin, etc
• Worked on major architectures like MVVM, MVP

• Excellent front end/UI skills (JS, HTML, Angular)
• Understanding of nodeJS, server-side technologies,exposure to databases.
• Deep knowhow of data structures, algorithms.
• Hands on development across technologies.

• Sales, meeting dealers, visiting their office, solving problems related to products etc
• NSR monitoring
• Initial Complaint Handling
• Monitoring bills receivables
• Resolving customer and business issues, performing root cause analysis and driving solutions
• Visiting direct accounts and distributors to promote the company's products
• Handling day-to-day responsibility of company's marketing programs in the assigned geographic region

Desired Candidate Profile

• Experience of B2B, customer handling, technical product knowledge, paper, board etc.
• Experience from the same Industry will be preferred
• Familiarity with Baddi location
• Knowledge in SAP    

• Summary:

  The Business Development Executive is responsible for generating leads, advancing the sales process, closing new business, and achieving/assisting in the achievement of opportunity-based sales quotas. The Business Development Executive will conduct research to identify leads and reach business targets through telephone, email, and in person. This individual will also actively participate in the planning and execution of company marketing activities providing vital input based on his/her interactions with prospects.

  Job Duties:

  • Cold­call prospects that are generated by external sources of lead.
  • Develop sales opportunities by researching and identifying potential accounts.
  • Identify decision-makers within targeted leads to begin the sales process.
  • Penetrate all targeted accounts and radiate sales from within the client base.
  • Collaborate with appropriate team members to determine necessary strategic sales

  approaches

  • Create and deliver qualified opportunities to other team members
  • Maintain and expand the company’s database of prospects.
  • Ensure follow­up by passing leads to appropriate team members with calls­to­action, dates,

  complete profile information, sources, etc.

  • Set up and deliver sales presentations, product/service demonstrations, and other sales

  actions

  • Assist in creating RFP responses to potential clients.
  • Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
  • Make outbound follow­up calls to existing clients via telephone and email cross­sell and

  up­sell.

  • Handle inbound, unsolicited prospect calls and convert them into sales.
  • Overcome objections of prospective customers.
  • Emphasize product/service features and benefits, quote prices, discuss credit terms, and
  • prepare sales order forms and/or reports.
  • Enter new customer data and update changes to existing accounts in the corporate database.
  • Attend periodic sales training where applicable.
  • Appropriately communicate brand identity and corporate position.
  • Hands-on with CRM ( eg; Hubspot, Zoho)
  • Managing the meetings on Zoom, Microsoft Teams
  • Hands-on with the email campaigns & sales tools.
  • Public Cloud and Analytics sales background

   

   

  Requirements:

  • University or college degree in Communications, Marketing, or an acceptable combination of

  education and experience.

  • Five years of direct work experience in a sales or telesales capacity.
  • Best to have - Microsoft Azure & Big Data – AI Offerings
  • Demonstrated ability to convert prospects, close deals, and achieve sales quotas
  • Solid experience in opportunity qualification, pre­call planning, call control, account

  development, and time management.

  • Success in qualifying opportunities involving multiple key decision-makers.
  • Strong knowledge of sales principles, methods, practices, and techniques.
  • Strong problem identification and objection resolution skills.
  • Able to build and maintain lasting relationships with customers.
  • Exceptional verbal communication and presentation skills.
  • Excellent listening skills.
  • Strong written communication skills.
  • Self-motivated, with high energy and an engaging level of enthusiasm.
  • Able to perform basic calculations and mathematical figures.
  • Ability to travel and attend sales events or exhibits.
  • Ability to work individually and as part of a team.
  • High level of integrity and work ethic.
  • Experience with customer relationship management software.

  Working Conditions:

  • Some travel may be required
  • Ability to attend and conduct the presentation