About the Role
We are seeking a Level 2 Network Engineer with expertise in Cisco Network Analytics, BAU Operations, and Device Management. The ideal candidate will be responsible for monitoring, troubleshooting, and optimizing Cisco network infrastructure, ensuring high availability, performance, and compliance with operational standards. He should be well versed in the Change and Incident Management process. He should be ready to work in 24 X 7 shift.
Key Responsibilities
Network Monitoring & Incident Management:
- Monitor Cisco network infrastructure using tools such as Cisco DNA Center, Cisco Prime, ThousandEyes, NetFlow, or SolarWinds.
- Analyze network performance metrics, detect anomalies, and proactively address potential issues.
- Respond to and resolve network incidents, escalating complex issues to L3 teams when necessary.
- Perform Root Cause Analysis (RCA) for recurring network issues and implement corrective actions.
BAU Operations & Device Management:
- Perform routine health checks, firmware updates, and configuration backups of network devices.
- Manage Cisco routers, switches, and wireless controllers, ensuring optimal configuration and uptime.
- Support device provisioning, decommissioning, and lifecycle management.
- Maintain inventory records for network devices and ensure compliance with security policies.
Network Troubleshooting & Optimization:
- Diagnose and resolve network latency, packet loss, and connectivity issues.
- Troubleshoot routing protocols (BGP, OSPF, EIGRP) and switching issues (VLANs, STP, HSRP, VRRP).
- Work on QoS, ACLs, NAT, DHCP, and network segmentation to improve performance.
- Assist in capacity planning and network performance tuning.
Change Management & Documentation:
- Implement network changes as per approved Change Management Process (ITIL framework).
- Document network configurations, changes, and troubleshooting procedures.
- Create and maintain standard operating procedures (SOPs) for network operations.
Security & Compliance:
- Ensure compliance with network security best practices, including access controls and segmentation.
- Work with security teams to monitor for vulnerabilities and apply necessary patches.
- Assist in firewall policy reviews and VPN configurations, if required.
Basic Qualifications
- BE / B'Tech / MCA / MSc + 2-5 years' experience. Cisco networking and BAU operations.
- Hands-on experience with Cisco DNA Center, Cisco Prime Infrastructure, or Cisco ThousandEyes.
- Strong knowledge of routing & switching protocols (BGP, OSPF, EIGRP, VLANs, STP, HSRP, VRRP).
- Familiarity with network monitoring tools and log analysis for troubleshooting.
- Basic knowledge of firewall integrations, VPNs, and network security policies.
Preferred Qualifications
- ITIL Foundation
- Desired certification from either of the following CCNP Enterprise or CCNP Security (preferred).
- Has a hands-on experience working multiple clients and deployments for the BAU operations and support
Shubham Vishwakarma
Full Stack Developer - Averlon
About Gruve
About
Gruve was founded on the premise that new technologies in Machine Learning, Data Sciences, Artificial Intelligence, and Software Development are transforming Enterprise Services. Our goal is to harness these advancements to deliver services with superior efficiency and tangible outcomes.
Our Team
Our team is built with a strong background in Software and Services, united by a shared sense of Purpose: to achieve the best outcomes for our clients. We value all our stakeholders, recognizing that People are our most important assets. We adopt a Process framework that ensures the delivery of high-quality results every time.
What Sets Us Apart
Our differentiation is straightforward: we genuinely care, we innovate, we disrupt, and we work hard.
Our Core Values:
Customer Success: Putting customers first.
Positive Feedback Loop: Embracing continuous improvement.
Pursuit & Persevere: Staying resilient and ambitious.
Integrity and Ethics: Acting with honesty and ethics.
Team & Trust: Collaborating with trust and respect.
Giving Back: Committing to community and responsibility.
Gruve is Norwegian for "To Mine or Mining Activity"
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- Proficient in AWS infrastructure components such as S3, IAM, VPC, EC2, and Redshift.
- Experience in creating ETL jobs using Python/PySpark.
- Proficiency in creating AWS Lambda functions for event-based jobs.
- Knowledge of automating ETL processes using AWS Step Functions.
- Competence in building data warehouses and loading data into them.
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- Understand business requirements and translate them into design.
- Assess AWS infrastructure needs for development work.
- Develop ETL jobs using Python/PySpark to meet requirements.
- Implement AWS Lambda for event-based tasks.
- Automate ETL processes using AWS Step Functions.
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Summary: - As a Product Manager, you will act as a conduit between Surgeons and our R&D team. You’ll work with Surgeons to understand their needs & desires and have the technical skills to work with engineers to deliver those requirements. The result of your work is a commercial product that enterprise users (Hospitals and Surgeons) love and value. You’ll explore & develop product ideas through scheduled conversations with customers, assess competitor's offerings & investigate open-source technologies. You will collaborate with UX, engineering, and leadership teams to assess and prioritize the best for product development. Your key role will be translating user requirements into executable work items that the development team can implement in the product. You will have the necessary detailed technical knowledge to explain feature requirements to developers and work with them to deliver these improvements for users. This role is suitable for someone who enjoys working with users, and technology, and delivering software products that end customers would love to use in their respective fields of work.
Core Competencies: -
▪ Excellent Communication – Oral and Written
▪ Collaborative Mindset ▪ Adaptability to dynamic business scenarios
▪ Analytical Thinking
▪ Trusted Partnership
▪ Execution Excellence
▪ Problem-Solving
▪ Networking and Relationship Building
Job Responsibilities: -
# Product Exploring:-
▪ Understanding the overall market and competitors
▪ Work closely with stakeholders (customers, business development, and the open-source community) to understand needs and priorities
▪ Translate market and stakeholder needs into product requirements and definitions
▪ Collaborate with UX and Eng. on feature ideas and prototypes to bring potential solutions to life.
#Product Development:-
▪ Collaborate with stakeholders to guide feature development and prioritization
▪ Translate user requirements into executable feature work items with engineering.
▪ Be the "voice of the customer" during the specification and development stages.
▪ Influencing and collaborating in open source while balancing commercial product development.
#Product Success:-
▪ Able to communicate the business value of product capabilities to sales.
▪ Act as a product champion externally and internally in support of sales channels.
▪ Develop, track, and report key metrics to drive future product development.
Skills and Experience Requirements:-
▪ Any Engineering Degree/MBA.
▪ Aptitude for technology and familiarity with basic SDLC.
▪ Excellent communication skills, both verbal and written.
▪ 4 - 8 years of software product management experience.
▪ Enthusiastic about new technology and its transformational abilities.
▪ Prior experience in the field of Ortho / Navigation is preferable.
▪ Exposure of New Product Launch.
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Job Description
- Gather & document requirements using tools like interviews, workshops, surveys, business process descriptions, use cases, etc.
- Interact with clients to do requirements gathering that will include the usage of various elicitation techniques like Document Analysis, Requirement Workshops, Focused Groups etc.
- Conduct business analysis and research to identify key metrics and opportunities for improvements
- Create various Scope Management Artifacts like WBS, Product Backlogs, Feature Sets, MRDs, PRDs, FRDs, Use Cases, Business Cases, User Stories etc.
- Provide vision and direction to the Agile development team and stakeholders throughout the project by leading the planning of product release plans and setting expectations for the delivery of new functionalities.
- Analyze the practicality of development requirements of new systems and upgrades to existing systems.
- Manage Project Scope and Scope creeps.
- Raise Change Requests, interact with the Dev team and help in coming up with Impact analysis and estimates.
- Run the Capability Gaps analysis and deliver the report against it.
- Define the Business Case that can further result in Project Charter.
- Prioritize Requirements independently or in collaboration with Dev Team/Stakeholders using various prioritization techniques.
- Run a project in SCRUM Mode and write User Stories with every nitty-gritty even to a system level wherever required.
- Write and manage the scope of Jira and Confluence.
- Participate in user acceptance testing.
Requirements
- 2+ years of experience in a similar role for web/mobile projects.
- Excellent documentation, verbal & written communication, and team collaboration skills.
- Sharp analytical and problem-solving skills.
- Outstanding presentation and leadership skills.
- Experience in iterative development methodologies like Agile.
- Technical Writing
- Experience with project management tools (Mention tools we are using or required )
· Project Delivery:
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Support business assessment and roadmaps for our client, advise clients on S/4HANA Supply Chain functionality & new features to overcome current challenges and/or optimize key business processes.
Lead/support implementation engagements using a deep knowledge of S/4HANA Supply Chain capabilities.
Demonstrate understanding of processes and best practices to help an organization improve outcomes.
Manage client stakeholders across the board and project team
CXO level stakeholder management (Client)
Monitor project financials and deliver against target profitability
· Networking and Business Development
Create and manage good independent relationships with clients and internal stakeholders
Support project and practice leadership in expanding opportunities with existing clients through proactive identification of pain points and innovative solutioning
Support practice leadership on solutioning for new business opportunities
Support pursuits related to S/4HANA Supply Chain opportunities by assisting Request for Proposals and/or Request for Information, supporting S/4HANA sales cycles
· Developing Thought Leadership and Assets
Support/develop cutting edge points of view/articles that drives equity in the market
Design and build assets that distinguish capabilities to drive additional business
· Knowledge Management
Strong contribution to knowledge sharing efforts, reviews and continually improves processes so that the team and firm capture and leverage knowledge
· People Management
Support internal capability development through robust training sessions (design curriculum/deliver sessions) for the practice.
Develop and expand S/4HANA Supply Chain professional skills through continual learning and “hands on” experience
Enable, mentor and coach colleagues in S/4HANA Supply Chain capabilities and best practices
Qualification-
MBA Preferred or Full time Graduate
Experience-
1- 15 years of relevant post qualification experience
Key Competencies and skills
· Domain knowledge in Supply Chain Management in the areas of Planning, Manufacturing & warehousing processes is a must
· Hands on experience on Available to Promise, Global ATP, Demand Driven MRP and PPDS
· Experience with inter- and intra-company processes: Make-To-Order and Engineer-To-Order
Understanding and experience of SCM related customizing and developments
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- Strong Experience in technologies like Node, Webservices and Microservices
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Full Stack Developer - Averlon