HR Manager

Experience

Fresher to ~2 years of relevant experience is acceptable.

Education

HSC and Graduation is preferred.

Key Responsibilities

● Source new sales opportunities through outbound cold calls and emails.

● Understand customer needs and requirements.

● Route qualified opportunities to the appropriate sales executives for further development

and closure.

● Research accounts, identify key players and generate meetings

● Enter, update, and maintain CRM information on leads, prospects, and opportunities

Benefits:

● 5 days working culture. (6 Days if needed)

● Competitive salary and commission structure.

● Lunch and evening Snacks

● Medical insurance.

● Opportunities for career growth and professional development.

● Friendly and supportive work environment.

● Paid time off and other company benefits.

● Incentives will be based on your own lead closer

We are looking for an HR Intern to support our HR department’s daily activities.

HR Intern responsibilities include updating our employee records with new hire information, screening resumes and scheduling interviews. If you’re interested in kickstarting your career in HR and getting a closer look at how our company approaches recruiting and employee development, we’d like to meet you.

Responsibilities

• Screen resumes and application forms
• Schedule and confirm interviews with candidates
• Post, update and remove job ads from job boards, careers pages and social networks
• Removing job advertisements from job boards and social media platforms once vacancies have been filled.
• Assisting the HR staff in gathering market salary information.
• Assisting in the planning of company events.
• Preparing and sending offer and rejection letters or emails to candidates.
• Coordinating new hire orientations.

Requirements:

• Bachelor's degree in human resource management or studying toward a degree in human resource management or related field.
• Proven experience working in an office environment.
• Proficiency in all Microsoft Office applications.
• The ability to work as part of a team.
• Strong analytical and problem-solving skills.
• Excellent organizational skills.
• Effective communication skills.
• Detail-oriented.

Job Title: Customer Support Executive – Voice Process

Location: Bangalore (On-site)

Experience: 0 to 2 years

Job Type: Full-time

Job Description:

We are hiring enthusiastic and customer-focused individuals for a Customer Support – Voice Process role. If you have excellent communication skills in English and Hindi and a passion for helping people, this is the right opportunity for you!

Key Responsibilities:

• Handle inbound and outbound calls to resolve customer queries or concerns.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Understand customer issues and provide accurate and timely solutions.
• Update customer records and follow up on open tickets/cases.
• Escalate complex issues to the appropriate department when required.

Requirements:

• 0 to 2 years of experience in customer service, BPO, or a voice process role (Freshers are welcome).
• Fluent in English and Hindi – both verbal and written.
• Basic computer knowledge and typing skills.
• Ability to work in a fast-paced environment.
• Strong listening, problem-solving, and interpersonal skills.

Shift: Rotational Day Shifts (No Night Shift)

Working Days: 6 days a week (1 rotational week off)

Salary: ₹15,000 – ₹22,000/month (Based on experience and interview performance)

Location: Bangalore (Candidates must be open to work from office)

Key Responsibilities:

• Facilitate Learning by setting up the KRA for his/her team: Create a supportive and engaging key result area where the team members are aligned towards their work daily. Foster a sense of community and collaboration among learners.

• Monitor Progress: Tracking the learners' progress and performance, identifying areas where they may need additional support or intervention. Keep detailed records of the team and understand the improvement that needs to be accomplished.

• Communicate Effectively: Maintain regular communication with the team members through various channels such as email, chat, or meetings. Provide timely updates, reminders, and feedback to keep the team informed and motivated towards their work.

• Collaborate with Team: Work collaboratively with the team to provide a learning experience for learners. Share insights, best practices, and resources to support continuous improvement.

• Escalation Handling: The ideal candidate will be responsible for handling the escalations that come up to them proficiently. Managing the blockers will be the sole responsibility of the candidate.

• Project Handling: The ideal candidate will be responsible for handling the projects that will be given to them and they also need to be proactive in taking up new projects and completing them within deadlines.

• Stakeholder Management: The ideal candidate will be responsible for maintaining good relations with the internal stakeholders for the team and the occurring requirements. Reporting to the operations lead and the co-founder to understand the requirements will also be the responsibility of the lead.

• Analytical skills: Maintaining data-driven records of the team and implementing them along with data presentation will also be the prior skill that the candidate should have. 

Hello,

Greetings for the day !!!

We, Tridat Technologies Pvt Ltd hiring for Freshers & Experienced in our eCommerce vertical.

Ideal Candidate:

·        Graduate & Diploma holder candidates can only apply

·        Excellent English communication

·        Basic MS Office Knowledge

·        Internet-savvy

·        Familiar with Online Shopping

·        Flair for eCommerce

·        Flexible to work in any shifts

·        Web Research knowledge and online product research

 *CANDIDATES RESPONSIBILITIES:* 

1. Communication with Client based in India & US

2. Assist Customers with their orders and issues faced

3. Data Organization and Analysis

4. Data research through Google search Engine

5. Catalogue Management

6. Report Generation

 *BASIC REQUIREMENTS:* 

1. Excellent Written and Verbal communication skills

2. Good / working knowledge of MS Office tools (Excel, Word, Powerpoint)

3. Google search Engine knowledge

4. Knowledge of E-commerce business would be an added advantage

 *Training provided below:* 

Basic Excel - 4 days

Intermediate Excel - 3 days

Advance Excel - 3 days

Google - 3 days

E-commerce - 3 days

Induction

Interview after training 

 *Shifts:* 

8am to 10pm - General Shift (any 9hours)

6pm to 7am - Night Shift (any 9hours depends on project)

 *Benefits & Facilities:* 

Pick and Drop Facility (depends on shift timings)

Performance Bonus

Quarterly based rewards and recognition

6 months to Annual based appraisal

 *Processes in work* 

Content moderation

Customer service

Item set up

Cataloging

Thanks & Regards

Shraddha Kamble

•Candidate should have basic communication and good convincing power.

•Candidate should be comfortable with calling.

•Lead generation, Ability to work in a team or individually as and when required.

•Outstanding problem solving skills.

•Have great interpersonal skills.

•Candidate should have strong organizational skills.

0 - 2  years of experience in business analysis and product development of mobile or web applications 
• Working with the stakeholders to formulate and define the Product Vision and Roadmap
• Developing requirements and use cases for business process flows
• Facilitating the definition of project scope, goals, and deliverables
• Managing the Product Backlog and its refinement
• Converting the requirements to Epics and user stories along with specifying the acceptance criteria
• Managing the prioritization of work in Product Backlog based on Product Roadmap
• Coordinating with cross-functional development team to impart requirement understanding including collaboration with the QA team on test cases
• Engaging with the stakeholders on project progress, required reports and value delivery

• Understanding ongoing hiring needs of their business and establishing the right sourcing mix in order to generate a strong pool of talent for open roles
• Drafting & publishing attractive job advertisement and managing responses
• Reaching out to target talent via social networks
• Designing & conducting engaging talent outreach campaigns
• Speaking with applicants about requirements to drive applications & engagement
• Doing the first-round screening for applicants & ensure a strong candidate experience
• And team leading spirit.

• 5 to 7 Years of relevant experience into Recruitment.
• Exposure to multi department hiring
• Ability to deliver under pressure