HR Manager

Role Overview:

• Design visually appealing, intuitive user interfaces for websites, web/mobile apps, and dashboards using Figma as the primary tool.

• Collaborate cross-functionally with product managers, engineers, and stakeholders to translate requirements into effective design solutions.

Key Responsibilities:

• Design and maintain UI elements, components, and complete design systems in Figma for consistency and scalability.

• Develop wireframes, user flows, sitemaps, storyboards, and interactive prototypes to illustrate and communicate design concepts.

• Conduct or participate in user research and usability testing to validate design hypotheses and improve UX.

• Ensure responsive layouts and mobile-first design principles for optimal performance across devices.

• Articulate and present design ideas and prototypes to stakeholders and incorporate feedback efficiently.

• Document and hand off designs to developers, ensuring clear specifications, using Figma’s collaborative features.

• Keep up-to-date with the latest design trends, guidelines (Web/iOS/Android), and Figma features

Strategic Planning and Execution :

● Develop and execute comprehensive business development strategies specifically tailored for the domestic market.

● Identify market trends, consumer behavior, and competitive landscape to formulate effective strategies that align with company objectives. Digital Lead Role:

● Take ownership of driving revenue growth through various digital channels and platforms.

● Develop and execute comprehensive digital marketing strategies to achieve sales targets and objectives.

● Utilize a mix of digital marketing tactics such as SEO, PPC, social media, email marketing, and content marketing to generate leads and increase conversions.

Sales and Revenue Generation:

● Lead the sales process from prospecting to closure, negotiating contracts, and achieving sales targets.

● Identify opportunities for upselling and cross-selling digital marketing services to existing clients.

Market Research and Analysis:

● Conduct thorough market research to identify emerging trends, competitive threats, and new business opportunities within the domestic digital marketing landscape.

● Analyze sales data and performance metrics to evaluate the effectiveness of marketing campaigns and identify areas for improvement.

Client Relationship Management:

● Act as the primary point of contact for clients, maintaining regular communication and providing exceptional customer service.

● Address client inquiries and concerns promptly, coordinating with the technical department to resolve any issues related to products or post-sale services.

● Conduct conference calls and presentations to update clients on project progress, discuss strategy adjustments, and address feedback.

Online Media Planning and Presentations:

● Develop comprehensive online media plans that outline the recommended digital marketing tactics, budget allocation, and expected outcomes for clients.

● Deliver compelling presentations to clients, showcasing proposed strategies, campaign ideas, and performance metrics in a clear and persuasive manner.

Lead Management:

● Effectively manage inbound leads generated through various marketing channels.

● Qualify leads based on predefined criteria and prioritize them for follow-up and conversion.

● Implement lead nurturing strategies to maintain engagement and move leads through the sales pipeline towards closure.

Job Description:

We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!

Key Responsibilities:

📞 Customer Support:

👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.

👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.

👉🏻 Assist customers with product information, order status, and other related queries.

📲 Communication:

👉🏻 Maintain positive and professional behavior with customers at all times.

👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.

👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.

😇 Issue Resolution:

👉🏻 Identify and resolve customer issues efficiently.

👉🏻 Escalate complex issues to the appropriate departments when necessary.

👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.

🛒 Order Management:

👉🏻 Assist customers with order placements, modifications, and cancellations.

👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.

👉🏻 Handle product returns, exchanges, and refunds as per company policies.

✍🏻 Product Knowledge:

👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.

👉🏻 Provide accurate information to customers about product features, benefits, and usage.

Requirements:

🖥 Technical Skills:

👉🏻 Familiarity with customer service tools and software.

👉🏻 Basic knowledge of CRM systems.

👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.

👩‍💼Experience:

👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).

👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).

👨‍💼Personal Attributes:

👉🏻 Strong problem-solving skills.

👉🏻 Ability to work independently and as part of a team.

👉🏻 High level of integrity and professionalism.

👉🏻 Patience and empathy in dealing with customer concerns.

How to Apply:

Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8 

We look forward to welcoming a new member to our dynamic team!

Designation - Business Development Associate

Mode - Work from office (On-site)

Experience - 6 months to 4 years

Qualification - Graduation, any degree having an technical edtech exp of selling certification programs

CTC : Between 4 - 7.3 LPA (Including Incentives)

Joining - Immediate Joiners/15 days

Location - HSR Layout

Shift - Day Shift

Interviews will be happening in a walk mode in office premises.

Note : To know more about the interview procedure, and book an appointment, kindly call to this number: (HR - Spoorthi)

Job Description

• Conversion of leads received through various marketing channels.
• Preparing short-term and long-term sales plan towards reaching the assigned goals.
• Proactively identifying cross-selling/up-selling opportunities with the existing customers.
• Identifying references through the existing customer base to increase the sales pipeline.
• Customer Relationship Management.

EkAnek, as the name suggests, is one platform with many applications.

EkAnek Networks is a VC-funded startup that is building the rails of what we believe will be the next wave of eCommerce 2.0. We are tech-first, building rich buying experiences, working closely with influencers & brands and creating the necessary support infrastructure.

Our first product, FOXY, is an influencer-led commerce platform for beauty, grooming and personal care. Foxy is committed to bringing the best, latest and 100% genuine beauty products from across the world, as recommended by top influencers.

Founded in 2018, we are headquartered in New Delhi. We are a well-funded start-up backed by Sequoia Capital, Matrix Partners and Lightspeed Venture Partners. Our angels include Rajan Anandan, Anand Chandrasekaran, Kunal Shah, Neeraj Arora and Srini Gopalan.

We are seeking a creative and results-driven Store Manager to join our team. In this role, you will be responsible for developing and executing the entire store, with a focus on driving engagement and increasing brand awareness.

Responsibilities:

• Manage all store operations briefing, team training, daily reports, inventory management, Global Count etc

• Understand and document customer preferences to provide recommendations on styling and customization to help customers express their personal style.

• Ensure all company policies and procedures are implemented and administered in store for the entire team.

• Team resource power planning: Weekly roster and managing leave requests from team members.

• Innovating and suggesting best practices and documenting the same for management’s consideration.

• Ownership of store KPIs such as sales targets, ATV, UPT, AUV, feedback reviews from customers.

• Daily Cash & Bank transactions including the responsibility of ensuring accuracy of petty cash.

• Visual merchandising and store display.

• Daily briefing and Weekly Reports to review sales figures and take proactive measures to ensure stores targets are met.

Requirements:

• 3 plus years experience in Retail Sales / Store Operations / Customer Service

• Bachelor’s degree with Exceptional communication skills, both written and verbal

• Proficient in MS Office – Excel, Word and email.

• Customer service oriented with a natural desire to care for the needs of others

• Deep desire to put drive & effort into your work

Prepare daily attendance for all site and mail to corporate office.

Prepare Daily Call Report for all site and mail to corporate office.

Engineer shift roster has to make based on call

MS Office Knowledge

Pivot Tabel

Vlook up

Female Only

This role is for the IT Recruiter of the company and you'll be reporting to the Senior Manager of Business Operations.

As an IT recruiter you will be working to;

1. Identify and screen the best of available talents at the shortest possible time with a focus on quality

2. Maintain and develop the pipeline of eligible candidates for future open positions

3. Develop proactive sourcing strategies to engage and increase the number of qualified applicants in the database for active and passive talent.

4. Qualify or reject candidates based on introductory calls via phone and emails

Job qualifications and requirements - A degree in Software Engineering, Computer Science is highly preferred.

1. A passion for solving problems and providing workable solutions
2. Knowledge of software terms, technology stacks, and software roles
3. Strong analytical and reasoning skills with an ability to visualize processes and outcomes
4. Outstanding all-round communication skills and ability to work collaboratively

LrnEd Technologies is a product-based company doing business as (DBA) Outdefine (www.outdefine.com). We help top software engineers work remotely for top US startups. Outdefine is founded and backed by engineers from Facebook, Google, Stanford, OnDeck, and StartX. Join our world-class team and work to reinvent the way we transform the future of work.