HR Manager

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that

wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,

Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Location: On-site – Bengaluru

Duration: 3 Months (Full-Time Internship)

Stipend: ₹15,000 per month

Role Overview:

As a Content Creator Intern, you'll be responsible for ideating, creating, and delivering content that engages audiences across platforms—especially around tech and long-format narratives. You’ll be featured in some on-camera content, so we are currently looking for a male candidate for role-specific requirements.

Key Responsibilities:

● Conceptualize and create engaging long-format content, particularly in the tech space.

● Script, shoot, and edit videos for social media, YouTube, and other digital platforms.

● Be comfortable appearing on camera as a presenter or host for certain video formats.

● Collaborate with designers, editors, and marketing teams to bring creative ideas to life.

● Stay updated with trends across YouTube, Instagram, and LinkedIn.

Requirements:

● Male candidate (role involves on-camera presence requiring a male host).

● Experience in creating or scripting tech-related or long-format content.

● Basic knowledge of tools like Adobe Premiere Pro, After Effects, Canva, or Figma is a plus.

● Strong storytelling and communication skills.

● Comfortable in front of the camera and presenting ideas clearly.

● Available to work full-time on-site in Bengaluru for the internship duration.

Perks & Benefits:

● Stipend of ₹15,000/month

● Hands-on experience with real brand campaigns and content creation.

● Creative mentorship and professional development.

● Certificate and letter of recommendation on successful completion.

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Who You Are

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications

What You’ll Do:

• Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource
• Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers.
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

What You’ll Bring

• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Project management skills
• Leading a results driven team
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team.
• Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training)
• Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.)
• Strong analytical, process-building, and program management skills (KPI and SOP ownership).
• Demonstrated data driven approach to problem solving.
• Track record of coaching, mentoring, and empowering high-performance teams
• Excellent communication, collaboration, presentation and time-management skills
• Proactive and inquisitive; not hesitant to seek clarification.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

Looking for candidates with Excellent communication skills from good BPO firms and product start ups. In the initial phase, the candidate will play matchmaker to identify and connect individuals seeking romantic relationships. Responsibilities include conducting interviews, matching client profiles, arranging meetings and providing feedback. As we automate the process, responsibilities will evolve to codifying tribal knowledge gained and human judgment that our AI algorithm can use, suggesting product & service improvement based on user interactions, and protecting the brand keeping the Club clean/free from bad actors.

Requirements:

• Outstanding communication, Empathy and interpersonal skills to connect with diverse clients and cater to their preferences and needs.
• Exceptional organizational and time-management skills to manage multiple clients simultaneously.
• A high bar on excellence.
• Working knowledge of Excel.
• High degree of integrity. Ability to maintain confidentiality and professionalism in all client interactions.
• Bachelor's degree in psychology, sociology, or a related field is preferred, but not required.
• Relevant work experience in client management/customer care of 1-2 years is valued.

• Preparing product information and research reports for critical care segment products
• Providing clinical research data, trial information, latest medical trend to team and customers.
• Preparing presentations, MIS, product information brochures, and any other related responsibilities
• Meeting super specialty doctors and providing product information, studies, engaging and discussion on segment related trends and advancements.
• Engaging with business team and planning development activities
• Active engagement with management for expansion of business activities and providing inputs for company development.
• Any other responsibilities required on ongoing growth of the company.

Requirements:

• Proven experience in product management within the pharmaceutical industry.
• Loves to travel and meet customers.
• Strong analytical and research skills.
• Excellent presentation and communication abilities.
• Ability to engage with super specialty doctors and the business team effectively.
• Strategic mindset for contributing to the company's growth.

Job Title: Sales Manager – Styller

Company: Translense Private Limited

Product: Styller

Location: Remote + Local Field Work (Pune, NCR, Varanasi)

Employment Type: Full-Time

About the Company

Translense Private Limited is a growing technology company focused on building practical and powerful digital solutions for the beauty and wellness industry. Our flagship product, Styller, empowers salons and spas to digitize bookings, increase online visibility, and manage operations efficiently.

Role Overview

We are looking for ambitious and persuasive Sales Managers to join our Styller team. You will be responsible for end-to-end sales — from outreach and demos to client onboarding and activation.

Key Responsibilities

• Reach out to warm and cold leads (provided by marketing or self-generated)
• Conduct product demos and explain the benefits of Styller
• Onboard trial and premium clients effectively
• Maintain follow-up communication until conversion
• Keep detailed reports of your sales activities
• Work closely with the operations team for post-sale support

Required Skills

• Strong communication and interpersonal skills
• Persuasive sales approach and confidence in client conversations
• Familiarity with Google Sheets, WhatsApp, CRM tools
• Self-motivated and performance-driven mindset
• Experience in sales, field sales, or telesales (preferred)

Compensation Structure

• Performance-Based Model
• 
  
• ₹500 per successful trial onboarding
• ₹1,000 per successful premium onboarding
• On achieving 5 sales/month: eligible for ₹5,000 base salary
• Total earning potential: up to ₹30,000/month

Perks & Benefits

• Certificate of Experience and Performance Letter
• Monthly recognition for top performers
• Opportunity for full-time permanent roles based on performance
• Work in a fast-growing startup with real impact

The Sr. Analytics Engineer would provide technical expertise in needs identification, data modeling, data movement, and transformation mapping (source to target), automation and testing strategies, translating business needs into technical solutions with adherence to established data guidelines and approaches from a business unit or project perspective.

Understands and leverages best-fit technologies (e.g., traditional star schema structures, cloud, Hadoop, NoSQL, etc.) and approaches to address business and environmental challenges.

Provides data understanding and coordinates data-related activities with other data management groups such as master data management, data governance, and metadata management.

Actively participates with other consultants in problem-solving and approach development.

Responsibilities :

Provide a consultative approach with business users, asking questions to understand the business need and deriving the data flow, conceptual, logical, and physical data models based on those needs.

Perform data analysis to validate data models and to confirm the ability to meet business needs.

Assist with and support setting the data architecture direction, ensuring data architecture deliverables are developed, ensuring compliance to standards and guidelines, implementing the data architecture, and supporting technical developers at a project or business unit level.

Coordinate and consult with the Data Architect, project manager, client business staff, client technical staff and project developers in data architecture best practices and anything else that is data related at the project or business unit levels.

Work closely with Business Analysts and Solution Architects to design the data model satisfying the business needs and adhering to Enterprise Architecture.

Coordinate with Data Architects, Program Managers and participate in recurring meetings.

Help and mentor team members to understand the data model and subject areas.

Ensure that the team adheres to best practices and guidelines.

Requirements :

- Strong working knowledge of at least 3 years of Spark, Java/Scala/Pyspark, Kafka, Git, Unix / Linux, and ETL pipeline designing.

- Experience with Spark optimization/tuning/resource allocations

- Excellent understanding of IN memory distributed computing frameworks like Spark and its parameter tuning, writing optimized workflow sequences.

- Experience of relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., Redshift, Bigquery, Cassandra, etc).

- Familiarity with Docker, Kubernetes, Azure Data Lake/Blob storage, AWS S3, Google Cloud storage, etc.

- Have a deep understanding of the various stacks and components of the Big Data ecosystem.

- Hands-on experience with Python is a huge plus

Technical Recruiter / HR Executive

Notice Period: 30 days / Immediate Joining

Banyan Data Services (BDS) is a US-based IT Managed Services company focused on the Data Services, DevOps, and Cloud services to support Enterprise Applications, headquartered in San Jose, California USA.

We are looking for an HR Executive/Manager to join our India team based out of Bangalore. This team focuses on the most innovative and emerging data infrastructure management and DevOps tools to support highly scalable and available infrastructure and Cloud platforms.

It’s a once-in-a-lifetime opportunity to join a rocket ship startup run by a world-class executive team. You will be given high-level exposure to work with the executive team and to be part of the cutting-edge solutions and services we offer that address next-gen data evolution challenges.

Preferred Qualifications

3 - 7 years of experience in Technical Recruiting /Staffing experience/HR Operations

Excellent interpersonal, presentation, written, verbal, and negotiation skills

Effectively utilizes recruiting tools including networking through social media outlets, professional affiliations, job boards, database searches, etc

Technical Staffing initiatives including talent acquisition, staffing, employment processing, compensation and welfare benefits, training and development, records management

Background working at a small to mid-sized technology startup in a high growth stage

Must possess critical thinking, strong planning, time management, and organizational skills

Ability to prioritize tasks to meet individual and business goals.

Ability to work independently and collaboratively.

Must be diversity Oriented to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type

Competitive drive & strong work ethic, “whatever it takes” attitude.

Bachelor’s Degree in human resources, business administration, finance, IT, or related field

Key Responsibilities

Strategically advise and work with company leadership for building an amazing team. From attracting and hiring the right people, to creating programs that will engage and cultivate their talents once hired, to implementing team building and retention strategies to keep them engaged, you will lead the charge to create and implement these programs and initiatives.

Demonstrates competency in the execution of the full life cycle recruitment process (source, screen, submit, pipeline, etc.), policies and guidelines, and client service objectives.

Hands-on experience utilizing LinkedIn Recruiter and Boolean search preferred

Writing job descriptions and screening applications for competency with the hiring requirements.

Scheduling and keeping tracking of all applicants as well as keeping applicants informed on the application process.

Demonstrates a proficient understanding of the business and industry; can effectively build relationships with candidates to create and sustain a pipeline for future positions. Can utilize established networks to anticipate and meet client requests.

Payroll processing for all employees.

Lead and inspire in all areas of the people services. We’re looking for someone with a high degree of emotional resilience, ethics, thoughtfulness, and positivity for this role as you’ll be looked at as a leader amongst the team.

Strategically advise company leadership for all things related to people services as well as a generalist who is seen as the point of contact within the company for all people services.

Understand our company services, technology stack and work with the technology team leader to align our recruitment practice for the effective hiring process.

Coordinate with IT team leaders to forecast department goals and hiring needs

Must be flexible to work on the office timings and off-hours to accommodate the multi-national teams

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• Understanding ongoing hiring needs of their business and establishing the right sourcing mix in order to generate a strong pool of talent for open roles
• Drafting & publishing attractive job advertisement and managing responses
• Reaching out to target talent via social networks
• Designing & conducting engaging talent outreach campaigns
• Speaking with applicants about requirements to drive applications & engagement
• Doing the first-round screening for applicants & ensure a strong candidate experience
• And team leading spirit.

• 5 to 7 Years of relevant experience into Recruitment.
• Exposure to multi department hiring
• Ability to deliver under pressure