business development associate

Business Analyst - IT Solutions

Position: Business Analyst Department, Information Technology

Employment Type: Full-time

Experience Level: 1-3 years

Role Overview:

We are seeking a dynamic Business Analyst to bridge the gap between business requirements and technical solutions. This client-facing role involves analyzing business processes, gathering requirements, and ensuring successful project delivery without hands-on programming.

Key Responsibilities:

- Gather and document business requirements from clients and stakeholders

- Analyze current business processes and identify improvement opportunities

- Create detailed functional specifications and user stories

- Facilitate meetings between technical teams and business stakeholders

- Conduct user acceptance testing and training sessions

- Prepare project documentation, reports, and presentations

- Support pre-sales activities and client demonstrations

Required Qualifications:

- Bachelor's degree in Business, IT, or related field

- 1-3 years of experience in business analysis or similar role

- Basic understanding of software development lifecycle

- Good communication and presentation skills

- Client-facing experience preferred

- Basic knowledge of project management methodologies

Preferred Qualifications:

- Experience in software/technology industry

- Understanding of database concepts and system integration

- Experience with wireframing and prototyping tools

1. High school diploma or equivalent; a Bachelor's degree in Logistics, Supply Chain Management, or related field is advantageous.
2. Proficiency in warehouse management software and familiarity with inventory control systems.
3. Strong organizational and multitasking abilities with attention to detail.
4. Effective communication skills and the ability to work in a team environment.
5. Knowledge of health and safety regulations in a warehouse setting.
6. Problem-solving skills and the ability to handle unexpected situations efficiently.

Job brief

We are looking for an experienced and passionate Front-end developer to join our IT team. You will be responsible for building the ‘client-side’ of our web applications. You should be able to translate our company and customer needs into functional and appealing interactive applications.

If you’re interested in creating a user-friendly environment by writing code and moving forward in your career, then this job is for you. We expect you to be a tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with visual design.

Ultimately, you should be able to create a functional and attractive digital environment for our company, ensuring great user experience.

Skills Required:

• Must Have: HTML5, CSS3, Javascript, JSon, Bootstrap
• Good to Know: Photoshop, Illustrator, Indesign
• Good communication skills in English is mandatory

Requirements:

• 3 to 5 years full time experience as a Front End HTML Developer
• Hands on experience with mark-up languages
• Familiarity with browser testing and de-bugging
• In-depth understanding of the entire web development process (design, development and deployment)
• Understanding of layout aesthetics
• Knowledge of SEO principles
• An ability to perform well in a fast-paced environment
• Excellent analytical and multitasking skills
• BSc degree in Computer Science or relevant field

Responsibilities:

• Use markup languages like HTML to create user-friendly web pages
• Maintain and improve website
• Optimize applications for maximum speed
• Design mobile-based features
• Collaborate with back-end developers and web designers to improve usability
• Get feedback from, and build solutions for, users and customers
• Write functional requirement documents and guides
• Create quality mockups and prototypes
• Help back-end developers with coding and troubleshooting
• Ensure high quality graphic standards and brand consistency
• Stay up-to-date on emerging technologies

Shift Availability :

Monday to Friday : 2:15pm to 11:30pm | Alt Saturdays till 7:30pm

Drop facilities provided

Complete Work From Office ( Salt Lake - Sector 5)

CTC, Bonuses & Rewards: -

Salescom Services Private Limited is an equal opportunity employer in the local industry. Our operations and company visions are quite a niche and heavily focused on being massively successful operations engaged in next-generation sales & marketing wins, support, and information technology-enabled services & solutions. CTC for the right employee is not pre-defined as such however will be a best-fit match to the local industry

standards. Come, interview with us, figure out if we both are the right fit for each other, and the rest will follow suit.

Duties/Responsibilities:

The person plays a dual role of Public Relation and Influencer Manager.

Public Relations

• Combine creativity, communication, and storytelling to create meaningful public relations campaigns that promote our products/ Founders.
• Pitch stories to top-tier local and national journalists, editors, media outlets, TV, radio, podcasts, niche blogs, and other online outlets.
• Cultivate, strengthen, and maintain media relationships.
• Create media materials such as press releases, talking points, run sheets, and messaging documents.
• Seek and manage business award submissions, interview opportunities, and speaking engagements for Co-Founders.
• Secure, track, and measure results.

Influencer Marketing

• Grow and maintain relationships with influencers to create excitement and mass brand exposure across social media platforms
• Mine the social media platforms for top-tier influencers, celebrities, content creators, and talent that can increase brand reach.
• Manage and update internal influencer database to ensure platform and metrics stay updated.
• Collaborate with internal creative and social marketing teams to drive influencers to create high-quality and engaging content.
• Continually engage with existing influencers and creators via email, DMs, and phone to build strong, long-lasting relationships. Manage day-to-day communications with talent/influencers.
• Manage all influencer requests, place and track product samples requests.
• Oversee gift boxes and other special packaging needs for high-touch influencers.
• Think creatively and add new ideas to pitch for new and exciting influencer programs.

Qualifications/Skills:

• 5+ years experience in public relations, in-house, or agency.
• Course in Mass Communication.
• Strong experience writing news releases, media advisories, feature stories, blogs, and media pitches.
• Existing relationships with top-tier local and national journalists, editors, media outlets, TV, radio, podcasts, niche blogs, and influencers preferred.
• Social media wizard who is well-versed in all platforms (IG, YouTube, Facebook, Twitch, TikTok, etc.) and in tune with how the influencer marketing landscape differs across each respective platform.
• Deep expertise in identifying key tastemakers, celebrity endorsers, and influencers.
• A passion for building and cultivating relationships with influencers.

Other Requirements

• Previous experience working with consumer products and fashion brands.
• Passionate about social media trends and pop culture in general.
• Love working in fast-moving, high-growth companies.
• Meticulous organizational skills.
• Self-starter, comfortable with managing multiple priorities at any given time.
• Exceptional written and verbal communication skills.
• Outstanding relationship-building skills

As our Full Stack Engineer, you will be developing fast, reliable and scalable web applications while taking responsibility for shipping core backend features.

Roles and responsibilities:

1. Develop smooth, scalable and pixel-perfect web-app products
2. Architect, optimize and scale complex systems like the database engine and APIs
3. Follow TDD and write well designed, factored, and tested code
4. Develop new features and maintain existing code
5. Manage infrastructure and ensure security of applications
6. Solve complex product and engineering challenges alongside the core team

What we're looking for in you:

1. 4+ years of experience in Full Stack Development
2. Extensive programming skills with a proficiency in Java, Spring Boot and Javascript
3. Have strong fundamentals in systems design and RDBMS and NoSQL databases
4. Product minded: Strong UI/UX and design sense
5. Strong understanding of asynchronous request handling and dynamic web page development
6. Experience working with React.js, Next.js, Node.js, HTML, CSS, Redux, TypeScript
7. Stellar problem solving and research skills with the ability to design scalable systems
8. Exposure with AWS/GCP, Docker, Kubernetes and CI/CD Setups
9. Experience in functional, L& P and security testing

Benefits of working with Rivi:

• Stock Options
• Flexible work hours
• More responsibilities and more opportunities
• The chance to exponentially grow in your career, as Rivi grows
• Work on real innovation and a futuristic vision
• Enhance your skill-sets and knowledge
• Opportunity to learn about many different verticals
• Feel empowered and change things - We value ideas and suggestions
• Work in an inclusive culture where transparency, creativity, accountability and ownership is encouraged

Key aspects of this role: 

• Maintain, update, and enhance ITSM environment including Incident, Request,  Problem, Change and Knowledge Management, Service Catalog, Service Portals,  SLAs, Discovery, and Integrations 
• Participate in the implementation and configuration of other ServiceNow products outside of ITSM to increase the adoption of the ServiceNow platform. • Responsible for performing daily administration, issue resolution, and  troubleshooting of the ServiceNow platform. Monitor health, usage, and overall compliance of ServiceNow and its applications.

To be the right fit, you will need: 

• Minimum of 2 years of demonstrated experience in ServiceNow development and  configuration.  
• Proficient in developing, integrating and maintaining applications using ServiceNow Platform technology and tools.
• Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM• Understanding of IT and business requirements with ability to develop, test, deploy improvements, and update Manage and administer lists, filters, forms, platform  interfaces (to other data sources) and the data within tables, import sets and the  CMDB. 
• Preferably certified in ServiceNow 

Desired Candidate Profile

Excellent writing skills & command over English language is a must. Knowledge of technology and experience in creating content for the web is a huge plus

-Write creative, unique, and relevant content as per the requirements

- Comfortable working under timelines and a goal-based approach.

- Researching and gathering useful information and writing relevant content as per the style, tone, and requirements.

- Should filter information into clear and concise text and have ability to present content in the most engaging manner.

- Creative thinker with the ability to transform technical and digital information and processes into compelling stories.

- Develop grammatically correct and quality content across different verticals.

- Analyze information from multiple sources (SME, Offline and Online) and use them to create original documents

- Demonstrate consistency in internal and external communication of the brand and clarity in showcasing our brand voice across every touch point. Conduct rigorous quality checks on every piece of outbound content.

-Ability to manage multiple projects in a fast-paced, deadline-driven environment, Proven ability to build consensus and work effectively within a cross-departmental team experience managing content

- Needs to have Passion, Integrity and Energy, Proactive and Problem Solving attitude

-A dual-minded approach: Must be highly creative and an excellent writer

Skills:

• Content writing, blog writing, press release, business writer
• Time management- the ability to meet stringent deadlines
• Multitasking on content projects
• Excellent communication skills

Intro

Develop the brand guidelines and graphics for product and marketing assets. The individual will also own the design of visual assets for marketing of the product across touchpoints.

What will you do
Develop and strengthen brand assets including style and brand guidelines

Deliver high-quality, on-brand graphics to support a superior customer experience.

Maintain a set of design best practices and guidelines to reduce and minimize production efforts

Produce creative assets including graphics, templates, and layouts and visual standards for marketing activities across multiple channels. These include web, social media, events, email campaigns, and other activations.

Support your design work using insights from quantitative data and site metrics, segmentation and customer feedback

Quality control to ensure accuracy and a high creative bar.

Present work to team and key stakeholders for review, feedback, and approval.

Digital platform design experience and understanding for cross platform design guidelines.

What will you need

Bachelor's degree in design/relevant disciplines or equivalent work experience.

Proficiency with full Adobe creative suite

Extensive knowledge of Graphic Design, Print Design/Layout, Web Design and Development, with experience in design/development for both mobile and desktop applications.

Ability to drive the design process by independently defining requirements, scoping projects and prioritizing tasks.

Demonstrated strong visual design expertise with ability to produce fresh, simple, elegant and exceedingly usable layouts and interactions and iconography.

What would be a bonus

Prior experience working in a fast-growth Startup

Prior experience working in eCommerce related startup