General Manager

Role & Responsibilities

As the Head of RevOps, you will lead key areas of the Revenue/Sales Operations function, polishing the 0 to 1 process while gearing up for the 1 to 100 journey, building and leading your own team, and compensation planning. In this role, you will serve as a trusted partner to stakeholders across the company, driving strategic initiatives via data-driven insights to contribute to overall revenue growth. The ideal candidate brings expertise in Go-to-Market strategy and operations, with a proven track record in high-growth, fast-paced enterprise technology environments.

If you’re someone who thrives on solving complex problems with flexible and innovative approaches, then keep reading. You’re at the right place.

Key Responsibilities-

CRM & Data Management:

• Manage and optimize HubSpot CRM, ensuring data integrity, automation, and accurate tracking of leads, deals, and revenue.
• Implement best practices for data hygiene, maintaining clean, standardized, and enriched data for sales reporting, revenue analysis, and customer insights.
• Improve lead routing, scoring, and segmentation to enhance sales and marketing efficiency.

Reporting & Analytics:

• Develop dashboards and reports using Power BI, Tableau, Looker Studio, and Excel to track pipeline health, conversion rates, and revenue trends.
• Ensure accurate revenue forecasting and deal tracking.
• Conduct data analysis on sales and marketing performance, providing actionable insights to drive growth strategies.
• Support leadership with ad hoc data requests and ensure that they have access to accurate and up-to-date insights.

Process Optimization & Automation:

• Identify inefficiencies in current revenue processes and recommend improvements to improve productivity.
• Automate workflows in HubSpot and other RevOps tools to streamline workflows and enhance operational efficiency across functions
• Drive CRM Adoption across teams
• Implement effective sales compensation plans

Tech Stack Management:

• Manage and optimize the tech stack, such as Hubspot, Outplay, Clay, Avoma, n8n, while experimenting with new AI tools out there!
• Ensure system integrations between CRM, marketing automation, and customer success tools function smoothly.

Cross-Team Collaboration:

• Facilitate seamless communication and data sharing between sales, marketing, and customer success, ensuring alignment on processes and goals to drive overall revenue growth by breaking down silos and coordinating efforts.
• Organizing regular meetings, sharing insights, and keeping all teams informed about key performance indicators (KPIs) to maintain alignment on strategy.

Ideal Candidate

• Strong RevOps / Revenue Operations Lead Profiles (B2B SaaS Only).
• Mandatory (Experience 1) – Must have minimum 3+ years experience in RevOps / Sales Operations / Revenue Operations roles.
• Mandatory (Experience 2) – Must have minimum 2+ years of hands-on CRM experience, including at least 6 months of active HubSpot CRM usage (workflow automation, reporting, integrations, data hygiene).
• Mandatory (Experience 3) – Must have strong analytics and data management experience, including hands-on work with SQL, Excel, and BI tools (Tableau / Looker / Power BI / Looker Studio).
• Mandatory (Experience 4) – Must have proven experience in Revenue / Sales process optimization, automation, CRM adoption, and data governance best practices.
• Mandatory (Experience 5) – Must have exposure to GTM operations and 0–1 or 1–10 journey building experience (process setup in early-stage or fast-growing environments).
• Mandatory (Experience 6) – Must have experience managing or mentoring minimum 1–2 team members OR clear ownership of cross-functional RevOps initiatives.
• Mandatory (Tools) – Must have worked with RevOps tools such as HubSpot, sales engagement tools (e.g., Outplay), automation tools (e.g., n8n), enrichment tools (e.g., Clay), call intelligence tools (e.g., Avoma) or similar ecosystem tools.
• Mandatory (Company) – Must have experience in B2B SaaS companies only (early stage Startups / product-based preferred).
• Mandatory (Background) – Must have a technical education background (B.E/B.Tech/Engineering/Tech degree) OR strong demonstrated analytical/technical capability reflected in career progression.
• Preferred (Experience) – MBA or strong business exposure (compensation planning, revenue strategy, stakeholder management).

What you'll actually do:

• Own client onboarding end-to-end
• Be the go-to person for client coordination & queries
• Keep operations running smoothly — SOPs, trackers, workflows
• Prepare client reports & business reviews
• Identify gaps and fix them before anyone notices

You're our person if you have:

• Background in Operations, Client Success, Account Management, or Healthcare Ops
• Strong communication & stakeholder management skills
• Basic Excel/Sheets comfort (no advanced analytics needed)
• Based out of Gurgaon or open to relocate
• Prior experience in healthcare, wellness, or health-tech is a strong plus

Key Responsibilities

Campaign Management

• Design/optimize LinkedIn ad campaigns for B2B tech lead gen, managing budgets up to $100K+.
• Develop audience strategies (job titles, company size, industry) and refine via performance analysis.
• Execute manual bids, retargeting, and A/B tests across formats (Sponsored Content, InMail, Text Ads).

Audience & Data

• Build custom audiences using client CRM/data and implement exclusion rules.
• Track lead quality and align targeting with sales pipelines.

Performance & Reporting

• Deliver client reports tying metrics (CTAs, conversions) to business goals.
• Collaborate with Google Ads teams for cross-platform attribution.

Technical Setup

• Implement LinkedIn Insight Tag, CRM integrations, and conversion tracking.

Requirements

• 2–3 years agency experience managing LinkedIn Ads for B2B / B2B SaaS clients.
• Proven skill in scaling budgets, manual bidding, and CRM integration.
• Strong analytics and ability to present data-driven insights to clients.
• Experience working with teams from Google Ads, SEO, or marketing automation.
• Knowledge of B2B sales cycles.

Why Join?

Drive measurable ROI for tech innovators and master LinkedIn’s evolving B2B ad ecosystem in a data-first environment.

What we offer:

• CTC: 7 LPA - 9 LPA
• Hybrid
• Health insurance
• Growth opportunities working directly with founders with backgrounds in Investment Banking, B2B SaaS leadership, and IIT/ISB education

If you're detail-oriented, results-driven, and excel at client management, we want to hear from you

Job Title: Business Development Executive (BDE) – IT Sales | Coimbatore / Tamil Nadu

Location: Coimbatore, Tamil Nadu (On-site preferred; local candidates only)

Experience Required: Minimum 3 years in B2B IT Sales

Industry: Information Technology / Software Solutions

About the Role:

We are looking for a Business Development Executive (BDE) with strong experience in B2B IT sales, client handling, and revenue growth. The ideal candidate will have a proven track record in acquiring and managing clients, handling end-to-end sales cycles, and driving business growth through consultative selling.

Key Responsibilities:

• Identify and develop new business opportunities in the IT / software services domain.
• Handle end-to-end client management — from lead generation to deal closure.
• Maintain strong relationships with existing and new clients to ensure repeat business.
• Develop and execute revenue growth strategies.
• Prepare business proposals, quotations, and sales presentations.
• Achieve monthly and quarterly sales targets.
• Work closely with the technical and delivery teams to ensure client satisfaction.

Required Skills & Experience:

• Minimum 3 years of experience in B2B IT Sales (not EdTech or educational sales).
• Proven track record in client acquisition, revenue management, and account handling.
• Excellent communication and negotiation skills.
• Strong understanding of IT products, services, and market trends.
• Self-driven and target-oriented professional.
• Must be based in Coimbatore or Tamil Nadu and available for on-site meetings when required.

Preferred Background:

• Experience in software development services, IT consulting, or SaaS sales.
• Prior exposure to domestic or international B2B clients.
• Candidates with an existing client network will be preferred.

Compensation:

Competitive salary + performance-based incentives

 Build a database of customer leads through references, opening stalls in areas where there are higher

number of footfalls – like apartment complexes, shopping areas etc., door to door visits, distribution of

pamphlets etc.

 Schedule meetings with potential liabilities customers and understand their requirement; thereafter

presenting them with the most suitable products and explaining the features/benefits.

 Communicate clearly to customers on the requirements for various types of products & services

 Ensure that all customer documents are verified with originals and are handled with care and

confidentiality.

 Complete all account opening related processes accurately so that the customer experience is enhanced

and forms the foundation of a long relationship with the bank.

 Maintain continuous communication with customers on the status of their account opening process.

 Frequently communicate with newly signed up customers and assist them with additional products and

services based on their requirements

 Build reference network from newly signed up customers for potential leads.

 Regularly update Daily Sales Reports and discuss on the plans, action items, progress with the supervisor

How to apply: recruit.hrlspl

Company: MyOperator

Location: Noida Sector 2

About Us:

MyOperator is a leading provider in the customer experience space, dedicated to transforming how businesses interact with their customers. We are seeking a strategic and visionary Customer Success Team Manager to spearhead our customer success department and drive impactful, long-term relationships with our valued clients.

Role Overview:

As the Customer Success Team Manager, you will be the strategic leader responsible for overseeing the entire customer success department. Your primary goal will be to design and execute customer success strategies that align with our company's business objectives, ensuring exceptional customer satisfaction and retention. You will lead a high-performing team of customer success professionals, identify process gaps, and implement innovative solutions to enhance the customer journey.

Requirements

Key Responsibilities:

Strategic Development and Execution:

Develop and implement comprehensive customer success strategies that align with MyOperator's business goals.

Set clear customer success targets and KPIs, establish processes and policies, and monitor key metrics to drive team and customer success.

Design and roll out programs that enhance customer experience, boost revenue potential, and minimize churn.

Team Leadership and Management:

Lead, mentor, and manage a team of customer success professionals, setting performance goals and providing ongoing coaching and feedback.

Conduct performance reviews and implement development plans to ensure team effectiveness and professional growth.

Customer Satisfaction and Retention:

Drive initiatives to maximize customer satisfaction and loyalty through proactive engagement, issue resolution, and the development of customer loyalty programs.

Analyze customer feedback and data to identify trends and areas for improvement, ensuring the team effectively addresses customer needs and concerns.

Operational Excellence:

Identify and address process gaps, implementing scalable solutions to improve the customer experience and operational efficiency.

Utilize data-driven insights to track progress towards success goals and inform decision-making.

Cross-Departmental Collaboration:

Collaborate with Sales, Marketing, Product, and other departments to ensure alignment with the company’s overall strategy and enhance the customer journey.

Share customer insights and feedback to drive product improvements and refine marketing strategies.

Recruitment and Training:

Oversee the hiring process for customer success professionals, ensuring the team is equipped to meet revenue goals and customer expectations.

Develop and deliver training programs to enhance team skills and knowledge, ensuring high standards of customer support.

Requirements:

Experience: 4-9 years of experience in customer-facing roles, including customer service, technical support, or sales, with a proven track record of managing and leading teams.

Leadership: Demonstrated experience in leading teams, setting strategic goals, and driving performance metrics.

Technical Proficiency: Strong understanding of technical concepts and the ability to communicate them effectively to both team members and customers.

Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with customers, team members, and stakeholders.

Analytical Skills: Proven ability to use data to drive decisions, optimize performance, and identify areas for improvement.

Strategic Thinking: Ability to develop and implement strategies that align with company goals and enhance customer success.

Why Join Us:

At MyOperator, you’ll be at the forefront of customer success innovation, leading a dynamic team and driving meaningful change. We offer a collaborative work environment, opportunities for professional growth, and a commitment to your career development.

Apply Now:

If you’re a strategic leader with a passion for customer success and a track record of achieving results, we’d love to hear from you. Apply today to join our team and make an impact at MyOperator!

• Identify and reach out to prominent educational businesses, clients, educators/institutions via calls & visits and virtually.
• Explain and close business proposals deals.
• Interact and onboard identified educators/institutions to our platform
• Ensure retention by relationship-building, problem-solving and nurturing of on boarded educators/institutions.
• Tap new channels of growth for sourcing prominent clients.
• Set new product strategy and vision.
• Brainstorm with the team and strive for constant improvement of processes and come up with new ideas to boost growth.
• Manage the ongoing customer relationship, ensuring that they are effectively adopting and deriving the maximum value from our platform.
• Manage payments, solving client problems by successful collaboration within internal teams.

Business Development Manager

Job Description

You will be involved in the production, maintainence and market entry development of wood, bayleaf and other farm based products. 

Your day to day operations will involve everything from ensuring work at all farms to planning new products based on market demand. 

Must haves:

- knowledge about farming or platation of trees, spices, etc
- ability to ride a 2 wheeler
- familiar with wood processing

 

• Good in Communication ( both written and verbal)
• Should have good knowledge of HR functions and documentation
• Should have good experience and skills in recruitment using various resources
• Should be capable of handling all HR functions from day 1 

• Set objectives for the HR team and track progress
• Monitor internal HR systems and databases
• Review and approve or modify budgets
• Design and implement company policies
• Monitor key HR metrics
• Act as a consultant to managers and staff regarding policies and procedures
• Create detailed reports on HR costs
• Recommend new software to address personnel needs, like performance review tools
• Address employees’ queries (e.g. on compensation and labor regulations)

• Proven work experience as an HR Operations Manager, HR Manager or similar role
• Good knowledge of labor law
• Hands-on experience with Human Resources Information Systems
• Experience designing compensation and benefits packages
• Ability to develop clear and fair company policies
• Excellent analytical and decision-making abilities
• Team management skills