Shubham Vishwakarma
Full Stack Developer - Averlon
About AyurVAID Hospitals (Pioneering Precision Ayurveda)
About
Connect with the team
Company social profiles
Similar jobs
Position: Plant Operation- GM?AGM (Building Material)
Location: Nimrani (Khargone), MP
Experience: 10+ year in Building material of plant operation
salary: upto 18 LPA
Industry: Building material
candidate must have experience of plant operation
good communiction skill, presentable, smart
mail updated resume with current salary-
Email: jobs[at]glansolutions[dot]com
satish: 88 51 O1 81 62
Position: Relationship Manager – Home Loan
Bank: Axis Bank
Location: Andheri / Thane, Maharashtra
CTC: Up to ₹3.5 LPA
Age: 25 to 27 years
Experience Required:
Only candidates with prior Home Loan sales experience
Preferably from BFSI or NBFC background
Interested candidates can apply with updated resumes.
REQUIREMENTS: • Candidate must possess excellent Customer Service and Customer Support Skills. • Must have excellent Communication skills, both written and verbal. • Strong Analytical skills to understand customer feedback and provide solutions. • Must have a strong commitment to Customer Satisfaction. • Should have knowledge about basic AI tools. • Bachelor’s degree in business administration, Marketing, Communications, or any related field is required. • Prior customer service experience is a plus. • Proficiency in Microsoft Office and CRM software preferred. Page 2 of 2 KEY RESPONSIBILITIES: ● Respond to customer queries and customers’ concerns. ● Provide support for data collection to enable Recovery of the account for end user. ● Maintain a deep understanding of client process and policies. ● Reproduce customer issues and escalate product bugs. ● Provide excellent customer service to our customers. ● You should be responsible for exhibiting capacity for critical thinking and analysis. ● Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.
Looking for candidates with Excellent communication skills from good BPO firms and product start ups. In the initial phase, the candidate will play matchmaker to identify and connect individuals seeking romantic relationships. Responsibilities include conducting interviews, matching client profiles, arranging meetings and providing feedback. As we automate the process, responsibilities will evolve to codifying tribal knowledge gained and human judgment that our AI algorithm can use, suggesting product & service improvement based on user interactions, and protecting the brand keeping the Club clean/free from bad actors.
Requirements:
- Outstanding communication, Empathy and interpersonal skills to connect with diverse clients and cater to their preferences and needs.
- Exceptional organizational and time-management skills to manage multiple clients simultaneously.
- A high bar on excellence.
- Working knowledge of Excel.
- High degree of integrity. Ability to maintain confidentiality and professionalism in all client interactions.
- Bachelor's degree in psychology, sociology, or a related field is preferred, but not required.
- Relevant work experience in client management/customer care of 1-2 years is valued.
Google AnalyticsRoles and Responsibilities
- Calling people who have filled the signup or contact form
- Finding leads online/offline who match the criteria of the target customer
- Make cold calls to the leads generated
- Handle both outbound/inbound calls
- Update systems, CRMs, Excels, Google Sheets
- Give platform demo to interested customers
- Write articles/knowledge base for tutorials on how to use the product
- Support customers for any queries about the product
Desired Candidate Profile
- Should have great convincing skills
- Should have strong negotiating skills
- Should be able to pitch the client understand the customer instead of repeating a fixed sales pitch
- Should have always achieved targets or beyond
- Should be able to Tech Savvy
- Go-getter attitude, self-starter, instead of manager or management having to follow up to get work done or to remind about targets
- Well organized with handling data, sales funnel and reaching out to the customers on time
- Soft-spoken and delight for customers to speak to
- Must have email writing skills to follow up or share information
- Can be on phone for a long time and familiar with using dialer systems
ABOUT THE ROLE
We are looking for young dynamic individuals in the role of Operation and product support, who will be part of our Support Team in Hyderabad. The job will need a fair amount of technical knowledge about Web SaaS portals.
Job Responsibilities:
- Attend inquiries and resolve product or service problems by clarifying the customer's complaint via, email, online chat, helpDesk etc.
- Provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Suggest or inform customers about the best practices. Identify and assess customers’ needs to achieve satisfaction by going the extra mile to engage customers.
- A certain degree of creativity, latitude, and problem- solving is required
- Coordinate with cross-functional teams to achieve the
- highest level of customer satisfaction.
- Streamline and expedite operational tasks, including inbound and outbound marketing.
- Follow communication procedures, guidelines, and policies.
REQUIREMENTS
- Experience of 1 year in customer service role handling customer support/technical queries.
- Excellent oral and written communication and people interaction skills.
- Hands-on experience with ticketing software like Freshdesk/Freshchat.
- Good analytical skills with active listening and attention to detail.
- Ability to multi-task, prioritize and manage time effectively.
- Work independently and own the raised matter till closure.
- Work experience in SAAS companies is an added advantage
Job brief:
Your primary role is to contribute to generating sales for our Client. In addition, you will be responsible for closing sales deals over the phone, maintaining good customer relationships, and maximising profitability.
Goals:
The main goal is to help the company grow by bringing in customers, building trust between customers, and creating a brand reputation.
Responsibilities
• Manage all inquiries and provide customer support on each platform; Phone & Email
• Develop your pitching strategies for different client bases for continually improving your closing ratio
• Maintain records of calls and sales/clients and note helpful information in CRM
• Educate customers on how solar can benefit them financially and its environmental impact
• Prepare and send quotations, daily follow-ups and Close Sales
• Handle grievances to preserve the company’s reputation by resolve customer complaints by investigating problems and developing solutions
• Go the “extra mile” to meet and exceed sales targets, KPI’s and facilitate future sales
• Monitor the company’s industry competitors, new products, and market conditions
• Set own targets, goals and forecast of sales at the start of each week, month and year and share with your team leader
• Actively seek out referrals from the existing customer & new inquiries/bookings
• Take a daily dose of achieving success (self-training) update your knowledge base and skillset
Requirements
• Proven experience as telesales representative inbound/outbound
• Proven track record of successfully meeting and exceeding sales targets
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
Pre-Requisites:
• Be able to work Australian Shift - 4:00 am - 1:00 pm
• Added Advantage if you have experience in Solar Industry
• Experience minimum 1 -5 years (Preferably from MNCs like Genpact, HCL, TCS, Infosys)
In house training will be provided.
Job Types: Full-time
Our client works as a marketing platform for news publications that helps businesses engage their readers using push notifications. They help their clients to engage their users with relevant conversations across channels through products such as web push notifications, mobile app notifications and messenger notifications. Their main focus is on editors and audience managers to help them with relevant features to drive audience loyalty.
Headquartered in Bellevue, Washington, our client was founded in 2016 by an IIT, Bombay graduate. With regards to recognition, they have won NASSCOM Emerge 50 Awards 2020.
As a Sales Lead - India, you will be responsible for driving the planning and implementation of the company's sales strategy among the online media publishers in India.
What you will do:
- Managing a sales funnel and outreach to the publishers, which would include cold outreach as well as inbound leads driven by marketing
- Driving sales opportunities in India among the large enterprise and mid size publishers and also creating new opportunities with existing customers
- Working with cross-functional teams like Account Management, Marketing, Research, and Product Teams to achieve your annual targets
- Creating quarterly strategic and tactical sales plan for the region to achieve aggressive targets and expanding our customer base along with the Business Lead
- Building and managing strong pipeline of prospective customers and providing accurate sales forecast
- Driving key sales strategy components
- Owning and managing end to end sales cycle from lead prospecting to closure
- Educating the customers on the company's value proposition
- Identifying and closing sales opportunities in your designated territory
- Developing new relationships within the publisher ecosystem so as to build a pipeline of potential customers
- Managing your pipeline through CRM Solution used in the organization
- Coordinating with marketing, account management, & product team for customer connects & other initiatives
- Ensuring feedback flow in the system to various teams from the customer
- Creating proposals as per client needs
- Selling the platform to meet the monthly and quarterly targets
- Ensuring 100% discipline to CRM and reporting
Desired Candidate Profile
What you need to have:- Master’s degree in Business Administration or similar field
- 6+ years of overall experience must include minimum of 4+ years of experience in selling to news media publishers
- Selling experience in SaaS or Ad tech products to large media publishers in India
- A good understanding of the Indian Digital Publisher ecosystem and must have experience of working with them
- Good communication skills both verbal and written, with a strong consultative selling approach
- Ability to make cold calls and demonstrate the product in face to face meetings or over a call
- Experience in creating own leads pipeline in previous role
- Experience of talking to CXOs and ability to strike a conversation
- Sound Understanding of the Digital industry – Trends, Up-coming Technology changes
- A track record of working effectively across different internal departments
The Operations Lead will be responsible for desinging and deploying a rural distribution strategy with our partners pan-India. This would mean the role would consist of the following:
1. Create rural logistics scheme, detailing the physical infrastructure and partners needed
2. Work with financial entities and CFO to build a 'financial logistics' plan to limit revenue leakage in the supply chain.
3. Monitor, fulfill and service the entire Veera supply chain, setting up touchpoints for data collection.
4. Ad-Hoc tasks as needed
Compensation will be on an options basis, with commission based on channels succesfully created. This is open to discussion. There is an opportunity for rapid career advancement, with the startup eventually looking to hire the Operations Lead into the COO (Chief Operations Officer) role.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon