Subodh Popalwar
Software Engineer, Memorres
About AyurVAID Hospitals (Pioneering Precision Ayurveda)
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About the company
Extramarks is a leading educational - technology company, creating student-friendly digital learning solutions and keeping pace with globalization and technology in education. We have been in the market for the last 13 years operating different verticals PAN India. We provide education learning techniques across India, Singapore, Kuwait, UAE and South Africa. We at Extramarks are looking for Customer Relations Executives tasked with leading a team of executives and maintaining fruitful relations with our existing customers. The priority is to assist the organization to acquire new customers, and to maintain a good relationship with our existing ones. This means effective business development and customer relations executives are in massive demand in nearly every job sector there is including business to business, business to customer and even non –profit organizations.
About the role
The role being offered is Customer Relations Executive for B2C segment. As a Customer relations executive, you will be required to maintain continuous contacts with our existing customers and ensure the highest level of Engagement score.
Location
Noida, India
Roles and responsibilities
- Keep abreast with Extramarks latest offerings and best practices
- Ensure smooth onboarding of the user/customer, and tell them about the features of the product for better engagement of the Customer
- Maintain and strengthen relationship with existing customers
- Collaborate with the support team (technical and academic) to address customer queries
- Conducting in-depth needs assessments to better understand each customer’s requirements to ensure highest satisfaction and Higher Utlization of the Application
- Prompting clients to upgrade their existing packages and to purchase additional offerings.
- Harnessing relationships to generate leads from referrals to maximize our profits.
- Ensuring a good renewal rate of the subscribed packages
- Retain customers who raised an issue for refund/cancellation
Selection process
There are two rounds for the selection process:
➢ PI - 1st Round
➢ PI - 2nd Round
Expectation
- B.E. / B.Tech, MBA, PGDM, Or Any Graduate/Post Graduate
- Excellent interpersonal and communication skills
Location: Remote - based in India
Plobal Apps is a SaaS platform that helps online stores build mobile apps in minutes with zero code. We help brands leverage their mobile app as a strong revenue channel for their business. As one of the largest app builders in the Shopify ecosystem, we power mobile apps for some of the world's fastest growing brands like Steve Madden, Forever 21, Kyte Baby, and Show Me Your Mumu. We enable mobile commerce journeys and help our merchants drive installs, engage customers and scale their revenue.
We closed our seed funding round in 2021 backed by Bessemer Venture Partners and Elevation Capital, and are now looking at aggressively scaling our business.
About the Role
Position: Sales Representative, SMB (Asia & Middle East)
Location: Pune (Remote)
Timings : Must be able to work in the eastern time zone to overlap with key stakeholders
What You Will Do:
- Identify and target SMB customers in Asia and the Middle East, with a focus on India.
- Conduct market research to understand SMB needs and buying behaviors.
- Generate leads through proactive outreach, leveraging various channels.
- Deliver compelling product demonstrations and presentations.
- Tailor solutions to address customer requirements and ensure satisfaction.
- Build and maintain strong customer relationships.
- Collaborate with cross-functional teams to align sales efforts.
- Stay updated on industry trends and provide insights for sales strategies.
- Meet or exceed sales targets, driving revenue growth.
- Maintain accurate records and provide regular sales reports.
Who we are looking for:
- Bachelor's degree in business, marketing, or related field.
- 2-3 years of B2B SaaS sales experience in India.
- Strong understanding of the SMB market in Asia, specifically India.
- Excellent communication and interpersonal skills.
- Results-driven with a focus on customer satisfaction.
- Self-motivated and able to work independently or in a team.
- Proficiency in CRM systems (ideally Salesforce) and sales productivity tools (ie. Outreach).
- Willingness to travel within assigned regions.
- Fluency in English, additional language skills a plus.
Benefits:
- Remote first work culture
- Health Insurance Coverage of INR 5,00,000
- 21 Paid Personal leaves + 10 Paid National Holidays per calendar year
- Maternity and Paternity Leave
Ready to help us build the next generation of mobile commerce?
We are interested in hiring a dedicated and hardworking individual as a Telecaller to join our https://resources.jobsoid.com/job-descriptions/industry/sales">Sales Department.
Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.
In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customer’s requirements and demands and close the sales deal efficiently. You are also required to write down important information provided by the customer and follow up with them regularly.
As an ideal candidate, you should be an excellent communicator along with convincing abilities. Great report-writing skills, amazing negotiation skills, and phenomenal telephone etiquette are essential for this position.
If you are ready to take up these duties and responsibilities of Telecaller, then apply right away. We will love to meet you.
Responsibilities
-
Answering phones and explaining the product and services offered by the company.
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Contacting existing customers as well as prospective customers using scripts.
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Obtaining customer information and other relevant data.
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Asking questions to the customer and understanding their specifications.
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Resolving queries and issues related to the products and services.
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Making recordings of all the sales phone calls and sales deals.
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Taking and professionally processing product orders.
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Maintaining the database of customers on a regular basis.
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Suggesting solutions based on customers’ needs and requirements.
Requirements
-
High school diploma or equivalent.
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Work experience as a Telecaller, https://resources.jobsoid.com/job-descriptions/sales/telemarketer">TeleMarketer, or a similar role in the Sales Department.
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Professional certification sales and marketing will be an advantage.
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Great interpersonal skills.
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Exceptional oral and written communication skills.
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Strong organizational skills.
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Ability to work in a team or individually as and when required.
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Ability to manage and handle multiple tasks.
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Outstanding problem-solving skills.
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Exceptional attention to detail.
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Hard-working individual.
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Good time management abilities.
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Strong decision-making skills.
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Ability to tolerate stress and pressure.
Our client acts as an all-in-one OKR platform that focuses on aligning the client’s strategic priorities, projects and goals and thus to drive exceptional results & culture, without changing the team's behaviours. Some of their products include OKR software, performance reviews, engagement insights, 1:1 meetings, CoffeeConnect etc. They have served 500+ companies from 60+ countries. Some of their clients are Dunzo, Plum, Udaan, KhataBook etc.
Headquartered in San Francisco, California, our client was founded in 2018 by well-experienced entrepreneurs, one of whom is an IIT-Delhi graduate and the other is a NIT, Trichy graduate.
What you will do:
- Understanding: Empathetically understanding client’s needs and problems. Being agood listener and imbibing with those problem statements
- Solution: Solving client’s problem through Company’s SaaS solutions and demonstrating Company’s products using a consultative approach
- Closing: Exceeding monthly/quarterly sales targets in the given market
- Process Orientation: Meeting the sales process standards and effectively using sales tools like HubSpot CRM
- Pipeline Management: Managing end to end sales pipeline for the company to deliver spectacular growth through precise forecasting
- Relationship Management: Being face of Company before the client. Being a trusted advisor for the clients.
Desired Candidate Profile
What you need to have:
- 2-6 years of experience in SaaS sales, Account Management, and Customer Success
- Should have worked in sales solutions and followed a consultative approach to sell
- Prior experience of achieving number-driven targets
- Strong communication and stakeholder management skills
- Entrepreneurial mindset
- Contacting potential and existing customers on the phone, per email, and in person.
- Handling customer questions, inquiries, and complaints.
- Preparing and sending quotes and proposals.
- Managing the sales process through specific software programs.
- Building and maintaining a CRM database.
- Meeting daily, weekly, and monthly sales targets.
- Participating in sales team meetings.
What you need to have:
- 2+ years of sales experience.
- BBA/ MBA/ PGDC in Marketing.
- Excellent customer service and sales skills.
- Strong verbal and written communicator.
- Excellent phone and presentation skills.
- Proficiency in Microsoft Office, CRM, and sales software programs.
- Good negotiation and problem-solving skills.
- Should have Experience in Digger Teeth’s Sales and Marketing.
- Candidates from Auto/ Auto Ancillary can also apply
Are you looking for a long-term and full-time remote role where you can work with US-based companies? Read on!
What is Wishup?
Wishup is India's leading remote employee platform helping US-based businesses in building highly efficient remote teams. Wishup was founded in 2015 by IITM & IIMA alumni and is backed by marquee investors like Orios Venture Partners, Inflection Point Ventures, Tracxn capital, and Mato Peric.
We are witnessing phenomenal month-on-month growth and stand at a cusp of a revolution in the remote workforce industry. This is your chance to be a part of the revolution - we are inviting applications to work with our US-based clients.
Job Profile:
- Prior experience as Executive Assistant would be a great fit for this role
- The role is remote and full-time (not a freelancing assignment)
- The role would require working in the US time zone
What's in it for you?
- International exposure: You’ll get to interact and build relationships with the smartest global founders and CXOs working on cutting-edge ideas
- No hassle of US visa application; since it’s remote working
- Constant upskilling to maintain market relevance: We provide up to 4 weeks of training
during onboarding in all the latest industry tools and practices
- Stable full-time remote job in a company that has been fully remote for over 5 years: work
from home (or anywhere), forever!
- Scope of rapid growth based on bi-annual appraisals
- A healthy work-life balance
You're a great fit if you have:
- At least 2 years of full-time employment experience
- A stable career employment track record
- Impeccable written and spoken English
- An aptitude for mathematics and logic
- A solid experience in resolving work-conflict situations
- High-speed internet connection
- Laptop with an integrated camera and a pair of headphones
- Distraction-free workspace with zero external interference
- Ability to work with US time zones
- Mon-Fri, 6:30 p.m. - 3:30 a.m. IST
- Mon-Fri, 9:30 p.m. - 6:30 a.m. IST
https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=eNg" target="_blank">https://www.glassdoor.co.in/
Social Media Links:
LinkedIn - https://www.linkedin.com/company/wishup-services/" target="_blank">https://www.linkedin.com/
Facebook - https://www.facebook.com/wishupnow/" target="_blank">https://www.facebook.com/
Twitter - https://twitter.com/wishupnow" target="_blank">https://twitter.com/wishupnow
Instagram - https://www.instagram.com/wishupnow/" target="_blank">https://www.instagram.com/
https://www.youtube.com/watch?v=6Uolgas0Uj4" target="_blank">https://www.youtube.com/watch?
https://www.youtube.com/watch?v=qHPMod_jzmA" target="_blank">https://www.youtube.com/watch?
Responsibilities for Sales Manager
- Set sales goals, compare performance to goals, and adjust goals as needed
- Assess current team processes and procedures, identify opportunities for improvement, and implement them
- Develop individual quotas and assign territories for team members
- Provide detailed and accurate sales forecasts
- Coach, mentor, and provide feedback to team members
- Foster a competitive yet collaborative team environment
- Assess individual performance through observation and measurement, and suggest corrective actions as needed
Qualifications for Sales Manager
- Bachelor's degree in Business, Marketing, Communications, or related field
- 0-5 years of experience in sales
- Strong oral and written communication skills
- Proven ability to lead a team to meet quotas
- Excellent leadership skills
- Experience setting sales goals
- Results-oriented with strong analytical skills
- Deep understanding of CRM systems and best practices
- Proficient in Microsoft Office
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Software Engineer, Memorres