General Manager

Number of positions available: 1

Job Description

We’re on the lookout for a dynamic Sales Executive to join our team and help us expand our market presence. In this role, you’ll be leading our sales efforts, leveraging your expertise to identify new business opportunities, nurture leads, and close deals.

Whether you’re engaging with prospective clients, or collaborating with internal teams, you’ll play a pivotal role in driving revenue growth and ensuring customer satisfaction. If you’re ready to make an impact and take your sales career to the next level, we want to hear from you.

Business Development

1. Identifying, qualifying, and securing new business opportunities
2. Creating and maintaining a list/database of prospective clients and client information
3. Prospecting new customers via phone, email, and social media
4. Qualifying leads from digital campaigns, conferences, references, trade shows, etc.
5. Cold calling and making multiple outbound calls to potential clients
6. Participating in brainstorming sessions to develop new ideas for marketing programs 
7. Executing the said ideas to drive up sales.

Market research

1. Analyze and interpret marketing and website data to provide meaningful insights to the Product development team and leadership team
2. Research and explore new opportunities and create customer centric strategies for marketing
3. Research potential leads from business directories, web searches, or digital resources

Customer engagement

1. Building business relationships with current and potential clients
2. Answering potential client questions and follow-up call questions
3. Providing status updates to key stakeholders, product team, and leadership team
4. Coordinate and support development of content for customer engagements
5. Understand customer needs and assist the Product department to develop a Product Market Fit

 Social Media Engagement Strategies-

1. Develop and execute social media strategies including creating and adding content onto social media websites like Facebook, Twitter, YouTube and LinkedIn
2. Create content and conceptualize website design ideas that are simple and user friendly for our website
3. Leverage customer insight data to refine digital content

Sales Executive Duties & Responsibilities:

1. Discover and actively pursue fresh business prospects by engaging in proactive lead generation and prospecting initiatives.
2. Build and maintain strong, long-lasting relationships with clients by understanding their needs and providing tailored solutions.
3. Conduct thorough market research to stay informed about industry trends, competitor activities, and potential sales opportunities.
4. Prepare and deliver compelling sales presentations and proposals to effectively communicate the value proposition of our products or services.
5. Collaborate closely with cross-functional teams such as product development, and tech teams to ensure seamless execution of sales strategies.

Sales Executive Requirements -

1. 0-1 years of experience in a comparable position
2. Understanding of basic sales techniques, with a focus on consultative selling approaches.
3. Exceptional communication and interpersonal abilities enabling effective engagement and influence over a broad spectrum of stakeholders.
4. Ability to build and maintain long-term client relationships, fostering trust and loyalty.
5. Proficiency in utilizing CRM software and other sales tools to manage leads, track progress, and analyze sales data.
6. Basic knowledge about Office software, CRM, IBM, AWS, REDHAT 
7. Proactive and results-driven mindset.
8. Bachelor’s degree, additional certifications in sales or marketing are a plus.

Who can apply 

Candidates who:

• live in Mumbai and neighboring cities 
• are willing to travel and do 100% field work 
• CTC is 4.5 LPA (3 LPA fixed and 1.5 LPA annual sales incentive)
• Selected candidates to sign a 2-year employment contract with us. Bond is non negotiable. if you break the bond you will have to return all the salary earned in total to us +2 lac rupees training charges. No experience/relieving letter shall be provided.

Office Location 

Unit no. 126, 1st Floor, 

Shivkrupa Industrial Estate, Opp. Raj Legacy,  

Vikhroli (W), Mumbai 400 083

www.cateina.com

What we look for:

We have a unique opportunity as we are looking for a Sales Manager at Epixel Solutions. You have the opportunity to build the sales process from the ground up. This position will be responsible for developing a sales team, coordinating sales operations, and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. You will work with high-profile customers, evaluate budgets, and determine ways to simplify and improve the sales process.

Your tasks often include assigning sales territories, mentoring members of the sales team, setting quotas, assigning sales training, hiring salespeople, and building sales plans. You will also set goals, identify priorities and eliminate redundant activities to increase sales.

Additional duties could find you traveling to client sites, and attending conferences, conventions, and small workshops representing Epixel Solutions.

This position will report to the Chief Growth officer who heads up the Go To Market (GTM) team.

Responsibilities:

The duties and responsibilities of our ideal Sales Manager include:

• Developing and implementing strategic sales plans that expand a company’s customer base and solidify its presence.
• Achieving growth and hitting sales targets by successfully managing sales teams and by assessing the teams' strengths and weaknesses.
• Establishing productive and professional relationships with key personnel in assigned customer accounts.
• Building and promoting healthy, long-lasting customer relations by partnering with them.
• Developing and implementing new sales initiatives, strategies, and programs to capture key demographics.
• Providing daily/weekly/monthly and quarterly reports of field sales success and communicating the Voice of the Customer (VOC) to the reporting manager.

Skills and qualifications:

A successful Sales Manager candidate with Epixel will be the driving force behind our competent sales team and will have a variety of skills and qualifications that include:

• Ability to communicate, inspire and motivate
• Proven ability to drive the sales process from plan to close
• Excellent mentoring, coaching, and people management skills
• Excellent time management skills to maximize their ability to reach goals
• Ability to identify, recruit and hire talented sales reps

Requirements:

Prospective Sales Manager candidates should have a minimum of 5-10 years of experience working in the sales field, preferably in a fast-moving SaaS organization or startup. They should also have a successful and verified track record in leading a sales department to achieve its goals.

The right candidate should be able to identify opportunities in sales and profits and possess knowledge about allocating Sales Representatives to achieve or exceed set sales performance targets. The candidate must be skilled in data analysis and managing customers using customer relationship management (CRM) as this position involves working with a lot of data and prospects.

Familiarity with our tech stack would be a plus (Zoho, Calendly, Google Apps, Redmine)

The Epixel sales team is war-ready to support our international clients and prospects around the clock. Hence, candidates should be flexible working in three different shifts on and off according to business needs.

• Build and manage productive, professional relationships with clients

• Maximize revenue by selling services and achieve fortnightly and monthly client retention and revenue targets

• Systematic follow-up and time-bound closures

• Customer Relationship Management: Build and maintain strong relationships with existing and potential customers. Understand their needs and offer tailored solutions to meet their mobile repair requirements.

Required Candidate profile

• Application of sales techniques

• Ability to work independently

• Hunger to learn and grow

• Customer Orientation

Blaze Madurai looking for a young and motivated Business Development Executive with hands-on experience in the IT software industry. 

Job Description: 

• Growing business through the development of new leads and new contacts. 
• Required experience in handling/acquiring overseas clients & projects. 
• The ideal candidate has to work with the clients to understand their business requirements. 
• Identifying new revenue opportunities. 
• Building business relationships with current and potential clients. 
• Collaborating with management on sales goals. 
• Developing and executing sales and marketing strategies to grow business and meet monthly and quarterly sales goals. 

Qualifications: 

• Bachelor's degree with excellent Communication and presentation Skills. 
• Proven experience as a BDE/ Sales executive or relevant role in a similar Industry. 
• Enthusiastic to build good relationships with people 
• Ability to work well in a team environment 

Job Type: Full-time 

Experience: 3+ years 

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

• High school diploma, general education degree or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.