Operations Manager

at RAFFEN ONLINE SERVICES PVT LTD

Posted by Suraj Raparla

Real Customer Success comes from the heart! You're passionate about engaging your customers, understand their needs, advise them and solve their problems. You have impeccable relational skills and can create win/win environments for everyone that you work with. If this is you, we'd love to talk! Job Responsibilities : - Own overall relationship with assigned clients, which include: Client Onboarding, Increasing adoption, ensuring retention, and satisfaction. - Establish a trusted/strategic advisor relationship with each assigned client and drive the continued value of our product. - Develop and nurture customers for advocacy. - Work with clients aid the customer in achieving their goals. - Work to identify and/or develop upsell opportunities. - Advocate customer needs/issues cross-departmentally. Qualifications: - Cheerful, Optimistic go-getters. - Learn-ability is more valued than skill set. - Impeccable written and verbal communication skills. - Detail oriented and analytical. - Strong team player but still a self-starter. - You're driven: No one needs to push you to excel; its just who you are. - Eager to learn, adapt and perfect your work; you seek out help and put it to good use. - You want to help and serve our customers.

- Excellent Communication Skills - MS Office knowledge (Mainly into MS Excel) - Min. 1 year experience in handling operations - Fleet Management experience is an added advantage. - Planning and execution of new ideas to increase the revenue growth - Able to take challenge and perform star excellent. - Able to work under pressure.

Candidate must have good communication skill with at least 1-3 years of experience in lead generation and appointment setting.

Hey Everyone, look forward to talk to you. We are a disruptive start up in fashion marketplace segment working on core personalization.Featured@tech crunch, websummit,voted top 100 start ups from the Asia region by Tech.co& Red herring. We are hiring! Team of Ex-flipkart,intel, myntra, intuit, ibm and others. We look forward to see you onboard in this amazing journey forward. Thanks & Regards Govind Founder/CEO @ Affairal +919972668335/+918904013330 Job Perks Free lunch

Key Responsibilities Operations: • Service Community Members atyour location to ensure hospitality responsibilities are executed daily to the highest standard • Ensure that any complaints and maintenance projects are being resolved in a timely manner to ensure the highest level of member experience • Conduct quality control walkthroughs to address immediate issues, pre-empt potential future issues and identify areas for improvement when required • Address day-to-day landlord issues including coordinating and managing building access as necessary • Manage food and beverage offerings to ensure the quality and presentation are aligned with Sector7’s brand • Oversee the daily ordering and receipt of product from vendors • Organize the move-in and move-out schedules to minimize member issues • Conduct periodic review and revision of base centre documents • Support the core team in making strategic decisions regarding the operational and financial performance and process optimization of the location • Train Community Interns at your location to conduct walkthroughs and prepare reports for those occasions when you are not able to do so Sales: • Support the touring of new members when required • Support the research of prospective members in the tour pipeline and support follow-up and closing requirements when required • Connect with local organizations and attend networking events to promote Sector7’s community and identify potential members • Support the referral of prospective or existing members to other locations when required Hospitality: • Help members adopt the usage of technology apps built by the Sector 7 technology team • Develop relationships with members and proactively gather information on their needs to identify both Sector7 and member services that could help them achieve their goals • Identify and execute opportunities to connect members with each other • Support the planning and supervision of educational, professional and personal development events based on members’ needs and requests • Ensure a gracious arrival experience for all members, prospective members and guests of members while maintaining the necessary level of building security • Recommend best practices to your core team for the benefit of the broader company related to member experience, sales, hospitality, operations, events and training

Knowledge of Background verification process including education check, reference check and address check. Preferably from background screening industry Ensuring cases/checks are initiated as per client specifications Completions of the assigned target on a daily basis Ensuring consistent quality and delivery

As a member of our operations team, you're going to have a wide-ranging group of responsibilities and goals. On a day to day basis, this means: Ordering garments from our wholesalers to printers Scheduling order details with printers Assigning and scheduling orders on our web application Checking on timelines with Campus Managers Quoting orders for Campus Managers Checking Stock for Campus Managers Answering logistical questions for Campus Managers, printers, and wholesalers Calling UPS to solve shipping issues Communicating with vendors to solve order issues You'll be communicating a lot over email, video call, phone, and sometimes text. On a larger project based scope, the responsibilities can be: Sourcing new products and creating wholesale accounts with new vendors Running analysis Sourcing printers and running printer analysis Running analysis on operations data to give us insight on how to improve our processes The unknown - we're always looking to find new ways to improve and we also want you to take ownership over projects you think can add value. We want someone with 2 years of work experience. However, we are open to hiring people with lesser experience if you can demonstrate your skills! You’ll love it because we’ll train you, set goals, and then give you the keys. You’ll be held directly responsible for driving results, the way you were for your own business. And you’ll do that surrounded by a team of incredibly talented, dedicated, and ambitious people who’ll challenge you to grow every day. Come join us! Other perks include board gaming in office (we are very competitive!), Thirsty Thursdays, alternate Friday parties and tons of team building activities. Excellent communication skills and proficiency in English are a must!

we are looking for operation manager who can take care of complete post sales operation starting from verification of the orders to fulfillment

Onboard Technical Writers and Copywriters. Oversee editorial processes Come up with processes and build a steady flow of content creators Proper accounting to be practised. Cost needs to be optimised towards writer pay. Work towards — Higher content quality & Faster delivery times Delegating projects to Writers, while having the track of all the progress and deadline. Coordinating with Content Managers.

We are currently looking for an accountant who is passionate towards his work. The individual should not only carry his job duties but also identify and take steps for new scope of improvement in his space. 1) General ledger & Bank Reconciliation Statement 2) Maintain accounts Routine 3) Finanlization and payment of statutary dues (GST, TDS, PT, EPF) 4) Audit coordination both internal and statutatry