Functional Consultant at Appstean Infotech · Indore · 2 - 4 years · ₹4L - ₹7L / yr · Profitable · Posted 2 Jul 2025

Job Profile: ERP Implementation & Support Executive
Industry Type: IT Software
Job Location: Indore MP
Experience:2-4 yrs.
Job Type: Full Time
Responsibilities
- The ERP Implementation Professional will work closely with ERP team members as well as end users to provide functional support and training of business processes enabled by ERP in the respective modules.
- ERP Implementation, for the modules like Finance, Production, Stores, Sales, Inventory Control.
- Provide ERP support by resolving customer queries via phone, email, remotely or at client-side location.
- Responsible to communicate with Customer ERP core team, implementation team, Technical consultant and his Manager.
- To Maintain Flowcharts, SOP's and prepare user manuals and provide end user training
- To configure, deploy and manage the ERP system and the backend database system
- Extensively travel to client end for software implementation and training purpose.
Desired Candidate Profile
· Any Graduate/Post Graduate with -3 yrs. experience of working with ERP Softwares for Manufacturing Industry
· Minimum 1+ year working experience in Software implementation and Support
· Strong knowledge of PLSQL is required
· Ability to solve complex business issues and having excellent communication and presentation skills
· Functional knowledge of ERP Modules and Processes
Preferred
- Prior experience in implementation and support of Manufacturing ERP Solution would be preferable

About Appstean Infotech
About
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Role Overview
We are looking for a dynamic and detail-oriented ERP Functional Consultant / Implementation & Support Engineer who will be responsible for ERP implementation, user training, and ongoing client support.
Key Responsibilities
● Implement ERP applications at client locations
● Provide user-wise and department-wise training
● Understand and analyze client business requirements and map them in ERP
● Coordinate with internal and external stakeholders for data setup and documentation.
● Prepare user-defined reports and maintain proper documentation
● Handle end-to-end ERP implementation lifecycle.
● Provide post-implementation support and troubleshooting
● Work on modules like Sales, Purchase, Production, Inventory, Finance, HR, etc.
● Manage multiple projects simultaneously in a fast-paced environment
● Ensure timely project delivery and meet utilization targets
Required Skills & Competencies
● Strong analytical, functional, and communication skills
● Understanding of business processes, preferably in the manufacturing industry
● Basic knowledge of SQL (ability to write simple queries).
● Knowledge of ERP modules (Sales, Purchase, Inventory, Finance, HR, etc.)
● Ability to quickly learn new technologies and tools
● Strong problem-solving and multitasking abilities
● Ability to work independently as well as in a team
Eligibility Criteria
● Freshers or candidates with up to 2 years of experience
● Candidates with 2–3 ERP implementation projects preferred (for experienced roles)
● Good communication skills in English and Hindi & Tamil, Telugu, Kannada (regional language is an advantage).
Important Notes (Mandatory Conditions)
1. This is a 100% Work From Office role (No Hybrid / Remote option available)
2. Candidates must be open to travel across India and internationally based on project requirements (Male candidates preferred for travel roles).
3.Accommodation and food are not provided (except during client-site implementation).
Full-time, permanent position implementing, supporting, and optimizing enterprise ERP systems for clients, with a focus on supply chain, manufacturing, and planning modules. The role is client-facing first: success depends as much on clear, polished communication as on functional expertise.
Required
Polished client communication: able to run status calls, present findings, and manage escalations with professionalism and composure
Ability to translate technical concepts — configurations, integrations, system behavior — into plain language for business and executive audiences
Career at an IT services company, systems integrator, ERP vendor, or consulting firm (e.g., Accenture, NTT Data, Wipro, Infosys, ERP-partner boutiques) — required; candidates whose ERP experience is exclusively in-house at a single employer will not be a fit
5–8 years in enterprise ERP (any major platform: Oracle, SAP, Workday, Dynamics, NetSuite)
At least one full-cycle implementation: requirements, configuration, testing, cutover, post-go-live support
Functional depth in SCM-adjacent modules: inventory, order management, procurement, costing, or planning
Integration exposure: REST/SOAP APIs, third-party system connections, data migration
Clear written deliverables: documentation, status reports, and issue summaries that nontechnical stakeholders can act on
Preferred
Experience presenting to steering committees or client leadership
Multi-industry client exposure
Experience automating support or testing workflows
Reporting/analytics tooling (BI, embedded ERP analytics)
Position- Technical Support executive
Relevant Experience: 1-2 Years (Ed Tech ERP)
Locations- Noida
Key skills- Presentation Skill, Computer Knowledge, ERP Knowledge, Good Communication Skills, MS Excel Skills
Minimum Qualification:- Bachelor’s degree mandatory.
What we’re looking for
We are looking for dedicated and proactive Technical Support professionals who can deliver excellent customer service while resolving client queries efficiently. The ideal candidate should have strong troubleshooting skills, good technical understanding, and the ability to communicate effectively with clients.
Candidates with relevant EdTech experience will be highly considered.
Edunext is an equal opportunity employer. We celebrate diversity and encourage candidates from all backgrounds to apply.
Key Responsibilities:
· Connect with clients and resolve their queries via calls, remote desktop support, and other communication channels.
· Address and resolve tickets raised by clients for technical issues to ensure seamless operations.
· Assist in designing and implementing effective software solutions.
· Track user tickets and ensure timely resolutions.
· Coordinate with the development team for any new feature requirements.
Requirements:
· 1–2 years of EdTech preferably school ERP/CRM
· Excellent communication skills with fluency in English (mandatory)
· Strong presentation and interpersonal skills.
· Proficiency in Microsoft Office (Excel, Word, etc.).
· Strong analytical and problem-solving abilities.
· ERP certification (e.g., “Data Analyst”) is a plus.
What We Offer
• Fixed CTC
• Annual Off site Retreats
• Rapid career growth with structured training and on-the-job mentorship
• Opportunity to impact the lives of learners via tech.
• Monthly Trainings & Skill Development to sharpen product expertise
• Employee of the Month & Rewards & Recognition Programs
• Fun inclusive work culture with Recreational Activities like open house events, fun games, celebrations and peer-driven culture
JOB DISCRIPTION
Position: ERP Coordinator
Location: Noida
Industry Type: IT-Software / Software Services
Employment Type: Full Time, Permanent
Job Summary:
The ERP Coordinator Representative will provide technical assistance to schools using the company's ERP software, ensuring that their queries and issues were resolved in a timely and effective manner.
ERP Coordinator Responsibilities:
• Provided technical support to schools using the company's ERP software, ensuring that their queries and issues were resolved in a timely and effective manner.
• Conducted software installations, upgrades, and maintenance for clients, minimizing downtime and maximizing system efficiency.
• Coordinated with the development team to identify and resolve software bugs and issues reported by clients, ensuring that they were resolved quickly and accurately.
• Design Customize Reports using the software and guide to teachers and administrator (As per the client).
• Also work on fee management, admission management, transport management, student management and other module that is used in school administration (As per the client).
Skills Required: -
• Excellent problem solving and troubleshooting skills.
• Excellent communication skills.
• Must have problem solving and process improving mindset.
• Have basic knowledge of programming skills.
• Must have excellent knowledge of Microsoft Office (Word, Excel, etc)
Implementation Engineer – Digital Evaluation System
Industry: EdTech / Higher Education
Experience: 3–8 Years
Location: Remote / Client Location (Travel as required)
Job Summary
We are looking for an Implementation Engineer to support the deployment and successful implementation of our Digital Evaluation System across universities and colleges. The role involves client coordination, system configuration, troubleshooting, training, and ensuring smooth implementation.
Key Responsibilities
Implement and configure the Digital Evaluation System for universities and colleges.
Coordinate with clients to understand their requirements and ensure successful deployment.
Support system integration, configuration, testing, and troubleshooting.
Conduct product demonstrations and training sessions for clients and users.
Monitor implementation progress and resolve technical issues within timelines.
Coordinate with internal Product, Development, and Support teams for issue resolution.
Prepare implementation documentation, reports, and user guides.
Travel to client locations for implementation, training, and support whenever required.
Requirements
3–8 years of experience in Software Implementation / ERP Implementation / Technical Support / EdTech.
Experience working with universities, colleges, or educational institutions will be preferred.
Good understanding of software implementation and troubleshooting.
Basic knowledge of databases/SQL and APIs will be an advantage.
Strong communication, coordination, and client-handling skills.
Willingness to travel as per business requirements.
Compensation
Salary will be discussed based on your previous/current salary, experience, and interview performance.
Preferred Candidates
Candidates with experience in Education ERP, Digital Evaluation/Assessment Systems, Examination Management Systems, or EdTech products will be preferred.
Job Summary
We are looking for a motivated and customer-focused Support Services Executive to handle customer queries, troubleshoot issues, and provide timely resolutions. The ideal candidate should have an experience in the Salesforce platform, along with strong communication, analytical, and problem-solving skills.
Key Responsibilities
- Act as a primary point of contact for customer support requests.
- Analyze, troubleshoot, and resolve customer-reported issues within defined SLAs.
- Communicate regularly with customers and provide timely updates on case progress.
- Monitor support cases and ensure proper follow-up until closure.
- Meet defined targets for response time, resolution time, quality, and customer satisfaction.
Required Skills and Qualifications
- 0–3 years of experience in Customer Support, Application Support, Technical Support, or a similar role.
- Familiarity with CRM systems and support ticketing tools is an added advantage, with Salesforce CRM experience preferred.
- Basic knowledge of SQL, Salesforce, ERP applications, or cloud-based applications is preferred.
- Strong communication, analytical, and problem-solving skills.
· Willingness to work in rotational shifts covering IST and EST time zones on alternate weeks, as required.
Preferred Skills
- Experience in SaaS, ERP, CRM, or enterprise application support.
- Hands-on experience with the Salesforce Platform and Service Cloud
- Knowledge of SQL queries and database concepts.
- Experience working with support ticketing systems.
- Strong customer service and stakeholder management skills.
About the Role
Techtinium Technologies is hiring a Customer Solutions Manager to help build an AI-powered advanced production scheduling (APS) platform for manufacturers. The platform helps production planners build better schedules faster - replacing spreadsheets, legacy APS tools, and the manual workarounds planners build around scheduling systems such as SAP PP/DS, Siemens Opcenter, and PlanetTogether. The platform is used in aerospace, defense, and industrial manufacturing sectors.
This is a hands-on, customer-facing engineering role requiring deep ERP knowledge, not just conceptual familiarity. You will work directly with the existing and potential customers as one of the first specialized technical hires, with genuine influence over how the company approaches ERP-heavy accounts.
The role spans two connected areas:
- Customer Implementation & integration — working directly with customer IT and planning teams to extract and map master data (BOMs, routings, work centers, capacities, orders) out of the customer's ERP and into the platform, and designing clean, reliable data integrations for live production use.
- Competitive & Sales Support — bringing real advanced planning/scheduling implementation experience into the sales process, helping prospects understand concretely where the platform outperforms ERP-native scheduling tools (e.g. SAP PP/DS) in practice, and shaping proof-of-value engagements.
Key Responsibilities
1. Implementation & Integration
● Lead technical discovery with prospective and existing customers running ERP systems (commonly SAP, but also Oracle, Infor, and others), mapping their production planning data model and processes to the platform's implementation requirements.
● Design and build data integrations between the customer's ERP and the platform, including master data extraction and ongoing sync.
● Own the technical execution of proof-of-value (POV) engagements end-to-end from data extraction through pilot scheduling results.
2. Competitive & Sales Support
● Serve as the internal and customer-facing expert on where incumbent ERP-native planning/scheduling tools fall short operationally, and translate that into sharper competitive positioning.
● Support sales conversations and shape proof-of-value engagements at ERP-heavy accounts.
3. Product & Customer Support
● Partner with the product team to prioritize integration and platform requirements that support customer deals.
● Provide day-to-day customer solutions engineering support -configuration, troubleshooting, and training
What We're Looking For
● 4+ years of hands-on ERP experience, with direct work in production planning modules (e.g. SAP PP).
● Practical, configuration-level experience with an advanced planning / detailed scheduling module (e.g. SAP PP/DS), ideally including at least one full implementation or migration project.
● Working knowledge of ERP data structures relevant to production scheduling: BOMs, routings, work centers, capacities, planned/production orders.
● Experience integrating ERP systems with external systems.
● Strong communication skills - comfortable running technical discovery calls directly with customer IT and planning teams.
● Based in India, with the ability to work some overlapping hours with US-based team members.
Nice to Have
● Experience with SAP specifically, including S/4HANA embedded PP/DS and how it differs from legacy APO-based scheduling tools.
● Exposure to integration with adjacent planning/execution systems (e.g. SAP IBP, EWM, or MES systems).
● Prior experience at a manufacturing company (in-house), or a consulting / systems integration background.
● Startup or small-team experience — comfortable with ambiguity and wearing multiple hats.
Why This Role
● High-visibility, high-impact position at an early-stage company where your work directly shapes customer wins.
● Work alongside real manufacturing customers solving real production scheduling problems.
● Small team, fast decisions, no bureaucracy.
About Techtinium
Techtinium is a product engineering company helping customers across the globe build technology products that serve millions of users. We design, build and deploy software and AI products across a range of industries including manufacturing, enterprise, healthcare, e-commerce, and digital content. Over the years, some of our client engagements have grown into dedicated product companies of their own. We are a team of expert product designers, developers and research engineers working with customers across the globe, giving us an opportunity to experience diverse industries, cultures, and ways of thinking.
We're a Gartner-recognized AI services company helping enterprises modernize their operations through ERP implementation, cloud transformation, and enterprise technology solutions. As we continue expanding our ERP practice, we're looking for a dedicated Senior Account Executive to drive enterprise growth across India.
If you understand how enterprise organizations evaluate and invest in ERP solutions—and you can sell complex, consultative technology services from first conversation through signed engagement—this is an opportunity to help organizations transform their business operations at scale.
The role
You'll own the full sales cycle for ERP implementation and transformation engagements, turning inbound opportunities and self-generated pipeline into signed implementation projects. This is a consultative, multi-stakeholder enterprise sale—you'll qualify opportunities, shape solutions with our engineering and delivery teams, lead commercial discussions, navigate procurement, security, legal, and executive stakeholders, close deals, and ensure a seamless transition to our delivery and account management teams.
Working as a Senior Account Executive at Navtech, you will:
- Own opportunities from first call through contracting — discovery, solutioning, proposals, security reviews, negotiations, and close.
- Qualify opportunities rigorously and make sharp go / no-go decisions.
- Build pipeline from both inbound leads and your own enterprise network.
- Lead responses to RFPs, RFIs, and enterprise procurement processes.
- Orchestrate cross-functional teams — engineering, delivery, legal, finance, and security — while aligning client stakeholders throughout the sales cycle.
- Build trusted relationships with business and technology leaders, including executive stakeholders.
- Onboard new customers and transition them smoothly to Delivery and Account Management.
Who Are We Looking For Exactly?
- 8+ years closing complex, consultative B2B deals — ideally in ERP services, IT services, enterprise software, cloud, or systems integration.
- Experience selling ERP implementations or enterprise technology solutions, with a network you can leverage.
- The ability to sell technical, business-critical engagements credibly — you can articulate business value and ROI without being an engineer, and know when to bring one into the conversation.
- A track record navigating multi-stakeholder enterprise deals through procurement, IT, security, legal, and executive stakeholders.
- Strong discovery skills and a structured qualification approach (MEDDICC, MEDDIC, BANT, or similar).
- A self-starter who thrives with autonomy and can collaborate effectively with globally distributed teams.
Bonus points: Experience selling ERP solutions such as SAP, Oracle, Microsoft Dynamics, ERPNext, or similar platforms; familiarity with ERP implementations, cloud migration, systems integration, data migration, finance, supply chain, manufacturing, HR, or enterprise business transformation initiatives.
Why Navtech?
- Yearly performance review and Appraisals.
- Competitive pay package with additional bonus and benefits.
- Work with US, UK and Europe based industry-renowned clients for exponential technical growth.
- Opportunities to work on multiple projects.
- Medical Insurance cover for self and immediate family.
- Work with a culturally diverse team from different geographies.
About us:
Navtech is a premier IT software and Services provider. Navtech’s mission is to increase public cloud adoption and build cloud-first solutions that become trendsetting platforms of the future. We have been recognized as the Best Cloud Service Provider at GoodFirms for ensuring good results with quality services.
Here, we strive to innovate and push technology and service boundaries to provide best-in-class technology solutions to our clients at scale. We deliver to our clients globally from our state-of-the-art design and development centers in the US, Hyderabad, and Pune. We’re a fast-growing company with clients in the United States, UK and Europe.
Role: Sales Support
Company Name
Savex Technologies Pvt. Ltd.
Location
Officer Sales Support:
Bangalore
Mode of Working
Work Form Office
Days of Working
6 days a week (1st and 2nd Saturdays are off and 3rd and 4th Saturdays are half days)
Responsibilities
- Process sales orders and ensure timely order punching in ERP
- Coordinate with warehouse for stock availability and dispatch planning
- Prepare invoices, e-way bills, and related dispatch documentation
- Maintain daily sales MIS and stock reports
- Ensure accurate GRN and stock entries in ERP
- Follow up with sales team for pending orders, approvals, and documentation
- Coordinate with accounts for billing, payment follow-ups, and claim
- reconciliation
- Maintain proper documentation and systematic record filing
- Assist sales team with product availability updates and order status
- Monitor dispatch timelines and coordinate with transporters
- Support in claim processing and issue resolution
- Ensure ERP entries are accurate and updated on real-time basis
Qualification
- Graduate (any stream); B.Com / BBA preferred
- 3–5 years of experience in sales coordination / warehouse support / back
- office operations
- Working knowledge of ERP systems (SAP / Tally / Busy or similar) Strong command over MS Excel (VLOOKUP, Pivot, basic formulas
- preferred) Good communication and inter-department coordination skills
- Ability to multitask and work under pressure
Interview process
Face to Face
We are looking for dedicated and proactive Technical Support professionals who can deliver excellent customer service while resolving client queries efficiently. The ideal candidate should have strong troubleshooting skills, good technical understanding, and the ability to communicate effectively with clients.
Candidates with relevant EdTech experience will be highly considered.
Edunext is an equal opportunity employer. We celebrate diversity and encourage candidates from all backgrounds to apply.
Key Responsibilities:
· Connect with clients and resolve their queries via calls, remote desktop support, and other communication channels.
· Address and resolve tickets raised by clients for technical issues to ensure seamless operations.
· Assist in designing and implementing effective software solutions.
· Track user tickets and ensure timely resolutions.
· Coordinate with the development team for any new feature requirements.
Requirements:
· 1–2 years of EdTech preferably school ERP/CRM
· Excellent communication skills with fluency in English (mandatory)
· Strong presentation and interpersonal skills.
· Proficiency in Microsoft Office (Excel, Word, etc.).
· Strong analytical and problem-solving abilities.
· ERP certification (e.g., “Data Analyst”) is a plus.
What We Offer
• Fixed CTC
• Annual Off site Retreats
• Rapid career growth with structured training and on-the-job mentorship
• Opportunity to impact the lives of learners via tech.
• Monthly Trainings & Skill Development to sharpen product expertise
• Employee of the Month & Rewards & Recognition Programs
• Fun inclusive work culture with Recreational Activities like open house events, fun games, celebrations and peer-driven culture













