Functional Consultant

Role Overview

We are looking for a dynamic and detail-oriented ERP Functional Consultant / Implementation & Support Engineer who will be responsible for ERP implementation, user training, and ongoing client support.

Key Responsibilities

● Implement ERP applications at client locations

● Provide user-wise and department-wise training

● Understand and analyze client business requirements and map them in ERP

● Coordinate with internal and external stakeholders for data setup and documentation.

● Prepare user-defined reports and maintain proper documentation

● Handle end-to-end ERP implementation lifecycle.

● Provide post-implementation support and troubleshooting

● Work on modules like Sales, Purchase, Production, Inventory, Finance, HR, etc.

● Manage multiple projects simultaneously in a fast-paced environment

● Ensure timely project delivery and meet utilization targets

Required Skills & Competencies

● Strong analytical, functional, and communication skills

● Understanding of business processes, preferably in the manufacturing industry

● Basic knowledge of SQL (ability to write simple queries).

● Knowledge of ERP modules (Sales, Purchase, Inventory, Finance, HR, etc.)

● Ability to quickly learn new technologies and tools

● Strong problem-solving and multitasking abilities

● Ability to work independently as well as in a team

Eligibility Criteria

● Freshers or candidates with up to 2 years of experience

● Candidates with 2–3 ERP implementation projects preferred (for experienced roles)

● Good communication skills in English and Hindi & Tamil, Telugu, Kannada (regional language is an advantage).

Important Notes (Mandatory Conditions)

1. This is a 100% Work From Office role (No Hybrid / Remote option available)

2. Candidates must be open to travel across India and internationally based on project requirements (Male candidates preferred for travel roles).

3.Accommodation and food are not provided (except during client-site implementation).

Position- Technical Support executive

Relevant Experience: 1-2 Years (Ed Tech ERP)

Locations- Noida

Key skills- Presentation Skill, Computer Knowledge, ERP Knowledge, Good Communication Skills, MS Excel Skills

Minimum Qualification:- Bachelor’s degree mandatory.

What we’re looking for

We are looking for dedicated and proactive Technical Support professionals who can deliver excellent customer service while resolving client queries efficiently. The ideal candidate should have strong troubleshooting skills, good technical understanding, and the ability to communicate effectively with clients.

Candidates with relevant EdTech experience will be highly considered.

Edunext is an equal opportunity employer. We celebrate diversity and encourage candidates from all backgrounds to apply.

Key Responsibilities:

·        Connect with clients and resolve their queries via calls, remote desktop support, and other communication channels.

·        Address and resolve tickets raised by clients for technical issues to ensure seamless operations.

·        Assist in designing and implementing effective software solutions.

·        Track user tickets and ensure timely resolutions.

·        Coordinate with the development team for any new feature requirements.

Requirements:

·        1–2 years of EdTech preferably school ERP/CRM

·        Excellent communication skills with fluency in English (mandatory)

·        Strong presentation and interpersonal skills.

·        Proficiency in Microsoft Office (Excel, Word, etc.).

·        Strong analytical and problem-solving abilities.

·        ERP certification (e.g., “Data Analyst”) is a plus.

What We Offer

•      Fixed CTC

•      Annual Off site Retreats

•      Rapid career growth with structured training and on-the-job mentorship

•      Opportunity to impact the lives of learners via tech.

•      Monthly Trainings & Skill Development to sharpen product expertise

•      Employee of the Month & Rewards & Recognition Programs

•      Fun inclusive work culture with Recreational Activities like open house events, fun games, celebrations and peer-driven culture

JOB DISCRIPTION

Position: ERP Coordinator

Location: Noida

Industry Type: IT-Software / Software Services

Employment Type: Full Time, Permanent

Job Summary:

The ERP Coordinator Representative will provide technical assistance to schools using the company's ERP software, ensuring that their queries and issues were resolved in a timely and effective manner.

ERP Coordinator Responsibilities:

• Provided technical support to schools using the company's ERP software, ensuring that their queries and issues were resolved in a timely and effective manner.

• Conducted software installations, upgrades, and maintenance for clients, minimizing downtime and maximizing system efficiency.

• Coordinated with the development team to identify and resolve software bugs and issues reported by clients, ensuring that they were resolved quickly and accurately.

• Design Customize Reports using the software and guide to teachers and administrator (As per the client).

• Also work on fee management, admission management, transport management, student management and other module that is used in school administration (As per the client).

Skills Required: -

• Excellent problem solving and troubleshooting skills.

• Excellent communication skills.

• Must have problem solving and process improving mindset.

• Have basic knowledge of programming skills.

• Must have excellent knowledge of Microsoft Office (Word, Excel, etc)

Implementation Engineer – Digital Evaluation System

Industry: EdTech / Higher Education

Experience: 3–8 Years

Location: Remote / Client Location (Travel as required)

Job Summary

We are looking for an Implementation Engineer to support the deployment and successful implementation of our Digital Evaluation System across universities and colleges. The role involves client coordination, system configuration, troubleshooting, training, and ensuring smooth implementation.

Key Responsibilities

Implement and configure the Digital Evaluation System for universities and colleges.

Coordinate with clients to understand their requirements and ensure successful deployment.

Support system integration, configuration, testing, and troubleshooting.

Conduct product demonstrations and training sessions for clients and users.

Monitor implementation progress and resolve technical issues within timelines.

Coordinate with internal Product, Development, and Support teams for issue resolution.

Prepare implementation documentation, reports, and user guides.

Travel to client locations for implementation, training, and support whenever required.

Requirements

3–8 years of experience in Software Implementation / ERP Implementation / Technical Support / EdTech.

Experience working with universities, colleges, or educational institutions will be preferred.

Good understanding of software implementation and troubleshooting.

Basic knowledge of databases/SQL and APIs will be an advantage.

Strong communication, coordination, and client-handling skills.

Willingness to travel as per business requirements.

Compensation

Salary will be discussed based on your previous/current salary, experience, and interview performance.

Preferred Candidates

Candidates with experience in Education ERP, Digital Evaluation/Assessment Systems, Examination Management Systems, or EdTech products will be preferred.

Job Description – ERP Coordinator (Independent Position)

Position: ERP Coordinator

Experience: 1+ Years

Location: Navi Mumbai

Industry Preference: ERP / Software / IT Services

Job Summary:

We are looking for an experienced and independent ERP Coordinator who can strictly monitor ticketing operations, coordinate between teams and clients, and ensure proper follow-up on every support and development query. The candidate should be confident, straightforward, result-oriented, and capable of handling responsibilities independently without continuous supervision.

Key Responsibilities:

•

Monitor daily ERP support and development tickets.

•

Ensure every client query is properly logged and ticket generated.

•

Verify whether tickets are resolved within committed timelines.

•

Follow up with support and development teams for pending issues.

•

Track unresolved queries and escalate delays when required.

•

Maintain proper coordination between client, support, and development teams.

•

Ensure proper communication and status updates are shared with clients.

•

Prepare daily/weekly pending ticket reports and management updates.

•

Identify gaps in ticket handling and improve process discipline.

•

Independently handle critical client coordination and issue management.

Required Skills:

•

Strong experience in ERP coordination and ticket management.

•

Good understanding of support flow, issue tracking, and escalation process.

•

Strong communication and follow-up skills.

•

Blunt, confident, and professional personality with strong ownership mindset.

•

Ability to handle pressure and maintain strict process control.

•

Experience with ticketing systems and ERP software preferred.

•

Good reporting and documentation skills.

Candidate Profile:

•

Independent decision-making capability.

•

Strong work ethics and accountability.

•

Ability to manage teams and push for timely closures.

•

Professional attitude with excellent coordination skills.

Preferred:

•

ERP implementation/support background.

•

Experience working with multiple clients and internal technical teams.

•

Ready to travel if required for business coordination.

•

B.Com Graduate/ Any Gradute.

We're a Gartner-recognized AI services company helping enterprises modernize their operations through ERP implementation, cloud transformation, and enterprise technology solutions. As we continue expanding our ERP practice, we're looking for a dedicated Senior Account Executive to drive enterprise growth across India.

If you understand how enterprise organizations evaluate and invest in ERP solutions—and you can sell complex, consultative technology services from first conversation through signed engagement—this is an opportunity to help organizations transform their business operations at scale.

The role

You'll own the full sales cycle for ERP implementation and transformation engagements, turning inbound opportunities and self-generated pipeline into signed implementation projects. This is a consultative, multi-stakeholder enterprise sale—you'll qualify opportunities, shape solutions with our engineering and delivery teams, lead commercial discussions, navigate procurement, security, legal, and executive stakeholders, close deals, and ensure a seamless transition to our delivery and account management teams.

Working as a Senior Account Executive at Navtech, you will:

• Own opportunities from first call through contracting — discovery, solutioning, proposals, security reviews, negotiations, and close.
• Qualify opportunities rigorously and make sharp go / no-go decisions.
• Build pipeline from both inbound leads and your own enterprise network.
• Lead responses to RFPs, RFIs, and enterprise procurement processes.
• Orchestrate cross-functional teams — engineering, delivery, legal, finance, and security — while aligning client stakeholders throughout the sales cycle.
• Build trusted relationships with business and technology leaders, including executive stakeholders.
• Onboard new customers and transition them smoothly to Delivery and Account Management.

Who Are We Looking For Exactly?

• 8+ years closing complex, consultative B2B deals — ideally in ERP services, IT services, enterprise software, cloud, or systems integration.
• Experience selling ERP implementations or enterprise technology solutions, with a network you can leverage.
• The ability to sell technical, business-critical engagements credibly — you can articulate business value and ROI without being an engineer, and know when to bring one into the conversation.
• A track record navigating multi-stakeholder enterprise deals through procurement, IT, security, legal, and executive stakeholders.
• Strong discovery skills and a structured qualification approach (MEDDICC, MEDDIC, BANT, or similar).
• A self-starter who thrives with autonomy and can collaborate effectively with globally distributed teams.

Bonus points: Experience selling ERP solutions such as SAP, Oracle, Microsoft Dynamics, ERPNext, or similar platforms; familiarity with ERP implementations, cloud migration, systems integration, data migration, finance, supply chain, manufacturing, HR, or enterprise business transformation initiatives.

Why Navtech?

• Yearly performance review and Appraisals.
• Competitive pay package with additional bonus and benefits.
• Work with US, UK and Europe based industry-renowned clients for exponential technical growth.
• Opportunities to work on multiple projects.
• Medical Insurance cover for self and immediate family.
• Work with a culturally diverse team from different geographies.

About us:

Navtech is a premier IT software and Services provider. Navtech’s mission is to increase public cloud adoption and build cloud-first solutions that become trendsetting platforms of the future. We have been recognized as the Best Cloud Service Provider at GoodFirms for ensuring good results with quality services.

Here, we strive to innovate and push technology and service boundaries to provide best-in-class technology solutions to our clients at scale. We deliver to our clients globally from our state-of-the-art design and development centers in the US, Hyderabad, and Pune. We’re a fast-growing company with clients in the United States, UK and Europe.

We are looking for dedicated and proactive Technical Support professionals who can deliver excellent customer service while resolving client queries efficiently. The ideal candidate should have strong troubleshooting skills, good technical understanding, and the ability to communicate effectively with clients.

Candidates with relevant EdTech experience will be highly considered.

Edunext is an equal opportunity employer. We celebrate diversity and encourage candidates from all backgrounds to apply.

Key Responsibilities:

·        Connect with clients and resolve their queries via calls, remote desktop support, and other communication channels.

·        Address and resolve tickets raised by clients for technical issues to ensure seamless operations.

·        Assist in designing and implementing effective software solutions.

·        Track user tickets and ensure timely resolutions.

·        Coordinate with the development team for any new feature requirements.

Requirements:

·        1–2 years of EdTech preferably school ERP/CRM

·        Excellent communication skills with fluency in English (mandatory)

·        Strong presentation and interpersonal skills.

·        Proficiency in Microsoft Office (Excel, Word, etc.).

·        Strong analytical and problem-solving abilities.

·        ERP certification (e.g., “Data Analyst”) is a plus.

What We Offer

•      Fixed CTC

•      Annual Off site Retreats

•      Rapid career growth with structured training and on-the-job mentorship

•      Opportunity to impact the lives of learners via tech.

•      Monthly Trainings & Skill Development to sharpen product expertise

•      Employee of the Month & Rewards & Recognition Programs

•      Fun inclusive work culture with Recreational Activities like open house events, fun games, celebrations and peer-driven culture

End-to-End SAP-ERP project (BBP to module Go-live)

Experience: 5+Years

Should have done minimum 2-3 End to End Implementations and 1-2 Support Projects.

Strong Knowledge in Implementation.

Involved in workshops for requirement gathering of the client business processes.

Coordinate with the stakeholders during requirement gathering and execution phases.

Hands-on capabilities in Blueprinting, Configuration and Testing the complete process cycles.

Integration knowledge across modules, including Payroll, Projects, TRM, BPC, FM, MM, PM and SD.

Good to have an exposure in PSU processes.

Involved with technical team in providing the functional specifications and testing of client business processes.

Involved in user training workshops, documentation and handling day-to-day issues.

Should have good communication skills and be able to successfully conduct Workshops.

Should have experience of handling a team.

Client interfacing.

Role: Oracle ERP Support Service Delivery Manager

Location: Marathahalli, Bangalore

Job Description:

Required Skills & Qualifications

Ø Experience: Experience in Oracle ERP Support (Cloud/EBS) and IT Service Delivery Management.

Ø Technical Knowledge: Understanding of Oracle ERP modules (e.g., Financials, HCM, SCM).

Ø Leadership: Small to Medium (15-40) Team management and development skills

Ø Communication: Good client-facing, negotiation, and communication skills.

Key Responsibilities:

Ø Service Delivery Management: Manage end-to-end support operations, ensuring compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

Ø Lead incidents, problems, and change management processes, including supporting patches and new releases. Develop service dashboards, monitor performance metrics, and ensure adherence to compliance and risk management.

Ø Identify opportunities for automation and process optimization within ERP operations.