Ecommerce Manager

Job Title: Customer Success Associate

Work Mode: Work From Office

Location: Gurugram, Haryana

Key Details

Shift: Rotational (Male & Female)

Salary: Up to ₹34,000 CTC

Qualification: Graduate / Undergraduate

Experience: Minimum 6 months of BPO Voice or Chat experience (BFSI or Customer Support experience preferred)

Required Skills:

• Excellent spoken and written English communication.
• No Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI).
• Clear pronunciation and strong grammatical skills.
• For Chat Process: Typing speed of approximately 35 WPM with 95% accuracy.
• Ability to handle multiple chats efficiently.
• Strong customer handling and problem-solving abilities.

Roles and Responsibilities:

• Handle international customer queries through voice and chat channels.
• Provide accurate and complete information to customers.
• Resolve customer issues with end-to-end ownership.
• Maintain detailed records of customer interactions in CRM systems.
• Adhere to international quality, compliance, and data security standards.
• Ensure high levels of customer satisfaction and service excellence.

About the Role

Hudson Data is looking for a Senior / Mid-Level SQL Engineer to design, build, optimize, and manage our data platforms. This role requires strong hands-on expertise in SQL, Google Cloud Platform (GCP), and Linux to support high-performance, scalable data solutions.

We are also hiring Python Programers / Software Developers / Front end and Back End Engineers

Key Responsibilities:

1.⁠Develop and optimize complex SQL queries, views, and stored procedures

• Build and maintain data pipelines and ETL workflows on GCP (e.g., BigQuery, Cloud SQL)
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• Manage database performance, monitoring, and troubleshooting
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• Work extensively in Linux environments for deployments and automation
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• Partner with data, product, and engineering teams on data initiatives

Required Skills & Qualifications

Must-Have Skills (Essential)

• Expert GCP mandatory
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• Strong Linux / shell scripting mandatory
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Nice to Have

• Experience with data warehousing and ETL frameworks
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• Python / scripting for automation
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• Performance tuning and query optimization experience

Soft Skills

• Strong analytical, problem-solving, and critical-thinking abilities.
• Excellent communication and presentation skills, including data storytelling.
• Curiosity and creativity in exploring and interpreting data.
• Collaborative mindset, capable of working in cross-functional and fast-paced environments.

Education & Certifications

• Bachelors degree in Data Science, Computer Science, Statistics, Mathematics, or a related field.
• Masters degree in Data Analytics, Machine Learning, or Business Intelligence preferred.

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Why Join Hudson Data

At Hudson Data, youll be part of a dynamic, innovative, and globally connected team that uses cutting-edge tools from AI and ML frameworks to cloud-based analytics platforms to solve meaningful problems. Youll have the opportunity to grow, experiment, and make a tangible impact in a culture that values creativity, precision, and collaboration.

Years of Experience:6-8 Years
Notice: Immediate-15 Days
Work Location: Bangalore

Looking for candidates anywhere in south India who can relocate to Bangalore. 

POSITION SUMMARY

Developers will be responsible for Designing and integrating software applications running on multiple platform types into the overall architecture.

TECHNICAL SKILLS

C#, .Net 3.5+, ASP.Net, WebAPI, MVC, jQuery, Angular, JavaScript, React, SQL Server 2008+

POSITION RESPONSIBILITIES

• Minimum 6+ years of solid experience in C# development.

• Ability to write clean code

• strong knowledge of SOLID principles

• Experienced in source control and collaboration tools TFS, Azure DevOPS

• continuous hands-on experience in unit testing

• Understanding of agile development, and scrum methodology is desirable

RESPONSIBILITIES:

 Requirement understanding and elicitation, analyze, data/workflows, contribute to product

project and Proof of concept (POC)

 Contribute to prepare design documents and effort estimations.

 Develop AI/ML Models using best in-class ML models.

 Building, testing, and deploying AI/ML solutions.

 Work with Business Analysts and Product Managers to assist with defining functional user

stories.

 Ensure deliverables across teams are of high quality and clearly documented. 

 Recommend best ML practices/Industry standards for any ML use case.

 Proactively take up R and D and recommend solution options for any ML use case.

REQUIREMENTS:

Required Skills

 Overall experience of 4 to 7 Years working on AI/ML framework development

 Good programming knowledge in Python is must.

 Good Knowledge of R and SAS is desired.

 Good hands on and working knowledge SQL, Data Model, CRISP-DM.

 Proficiency with Uni/multivariate statistics, algorithm design, and predictive AI/ML modelling.

 Strong knowledge of machine learning algorithms, linear regression, logistic regression, KNN,

Random Forest, Support Vector Machines and Natural Language Processing.

 Experience with NLP and deep neural networks using synthetic and artificial data.

 Involved in different phases of SDLC and have good working exposure on different SLDC’s like

Agile Methodologies.

• 0 to 3 years of experience (or equivalent understanding of data analysis & operations)
• Strong critical thinking mindset and willingness to do whatever it takes to complete the job
• Strong communication skills in English
• Familiarity with Microsoft Excel, Google Spreadsheets or equivalent tool (VLOOKUPS, formulas, macros)
• Willingness and interest in learning new tech/processes (Python, Jupyter, Airflow, etc.)

This role represents 3 vacancies. Willingness and commitment to learn is most important.

No pre-existing Python or other data science language experience required.

• HIL testing with dSPACE, Software in loop validations
• Vector tools (CANape & CANalyzer)
• Service tools like ET, EST, EDT, and other tools including CADetWIN, CAT ET, Forcast, ESP.
• Knowledge and experience in protocols including J1939, CAN, CDL (Internal) and Ethernet
• Understanding and Hands-on experience with HIL hardware/harness
• Automation logics, Python, CCAT scripting, Simulators, Control and Automation desk

Experience, responsibilities, expectations from role:

• 3-4 years of Validation or Automation Experience.
• Ability to work in a product development organization with strong focus on Quality and delivery as per commitment to customers.
• Passion to delve into complex existing code, product modules and come up with the optimal solution for the problem at hand.
• Willingness to be flexible and stretch when there are critical needs within the organization.
• Excellent communication and team working skills which is expected among a global team set up.
• Develop the Test plans, validate the Features.
• Perform Regression, Mandatory & Change specific validation.
• Investigate and Support DSN team on the issues reported from the customers in the field.
• Able write the Python Scripts by looking into the Test plans.
• Acquaintance of CANape, CANalyzer Tools, MRET test setup’s

• Responsible for independently managing all day-to-day payroll activities including coordination with the key internal teams as well as external payroll vendor to ensure an accurate and timely payroll on a periodical basis. 
• Responsible for interfacing within the company and outside in all matters related to HR 
• Handling end to end Onboarding & Exit of employees 
• Preparing & updating employee records relating to hiring, confirmation, transferring, termination, etc
• Responsible for accurate and timely payment of applicable taxes and filing of related returns. Eg. EPF, ESI, PT, TDS, etc.
• Ensure all labor laws compliances are fully complied with and reports are updated at all times.
• Ensure timely input to the Banking/Finance team towards disbursement of salaries.
• Handle all labor law compliances and notices.
• Manage Employee Benefit programs and ensure timely disbursement of benefits.
• Manage the generation of actuarial reports such as gratuity, leave encashment, etc
• Responsible for providing necessary information and explanations for internal and external audits.
• Respond to employee inquiries on payroll issues or concerns.
• Maintain confidentiality of payroll operations and data at all times.
• Preparation of MIS reports
• Preparation of all kinds of HR reports and documents required 
• Handling employee grievances and complaints 
• Other requirements and assignments as needed 

Required Candidate profile: 

• Education: Post-Graduate, MBA HR
• At least 5 years of end to end payroll experience
• Excellent written and spoken English
• Able to work under pressure, meet deadlines and adapt constantly to change.
• Good time management skills
• Excellent attention to detail
• Strong interpersonal skills and ability to handle employee queries.
• Ability to communicate well with all the stakeholders 
• Ability to be the interface between the employees and the organization 
• Able to communicate well within the organization and be the interface for the organization outside 

• 6+ years of relevant engineering work experience and 2+ hands-on management experience.
• Experience with architectural patterns of large, high-scale applications.
• Experience building and leading platforms is a must. Experience with SOA/Microservices with Node.js and Golang is a plus
• Retained, mentored and hired senior engineers and leaders with a track record of building productive engineering teams.
• Been actively involved in setting product strategy.
• Entrepreneurial drive and have hands-on experience in creating products which solve user’s problems