Front Deployed Engineer

We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption.

Responsibilities:

• Identifying profitable business opportunities

• Conducting extensive market research

• Creating actionable business strategies

• Nurturing relationships with clients

• Analyzing market trends.

Responsibilities :-

·        Discuss training plans with customers to build custom courses to suit their needs.

• Maintain records of training activities, participant progress, and program effectiveness.
• Develop programs and processes that provide a service to industry, business, students, and/or other external/internal clients.
• Serve as technical assistant or point of contact with customer until 'go live' date and hand-off to support.
• Update course documentation as needed to ensure timeliness and relevance.
• Has a mix of being a technical instructor, a solution architect, and an evangelist.
• Coordination of training schedules to ensure the most efficient use of resources.
• Work in tandem with peers in technical training to develop best in class training department across all areas of training.
• Responsible for lectures, demonstration, discussion, and related instructional delivery methods.
• Deliver standard and customized training based on field needs and the delivery of new product and technology training in support of field readiness.
• Help to create, test, and review new and existing courseware.
• Build relationships with OCI product development teams to understand roadmaps and plan for content updates or new training offerings.
• Keep informed of and maintain proficiency with all company products.
• Coordinate logistics for instruction events, including scheduling classes reserving classrooms, travel arrangements and preparing workstations.

Skills

Teaching

Adaptability

Public speaking

Active listening

Communication

• Bachelor's or Graduate's Degree in business, business administration, computer science or railroad engineering or equivalent experience.
• Experience with LMS, Cloud, Cloud computing, computing, and Camtasia processes, software and systems.
• A leader and collaborator with strict attention to detail.
• Comfortable making decisions and suggesting problem solving measures.
• Can run expercies and other mechanisms.
• Prior consulting experience.
• Demonstrated skill at time management.

• Experience building large scale, large volume services & distributed apps., taking them through production and post-production life cycles
• Experience in Programming Language: Java 8, Javascript
• Experience in Microservice Development or Architecture
• Experience with Web Application Frameworks: Spring or Springboot or Micronaut
• Designing: High Level/Low-Level Design
• Development Experience: Agile/ Scrum, TDD(Test Driven Development)or BDD (Behaviour Driven Development) Plus Unit Testing
• Infrastructure Experience: DevOps, CI/CD Pipeline, Docker/ Kubernetes/Jenkins, and Cloud platforms like – AWS, AZURE, GCP, etc
• Experience on one or more Database: RDBMS or NoSQL
• Experience on one or more Messaging platforms: JMS/RabbitMQ/Kafka/Tibco/Camel
• Security (Authentication, scalability, performance monitoring)

We're 4 way technologies, We're hiring,

The ideal candidate is a motivated, organized, and creative individual who welcomes the challenges of acquiring and developing new business through sales efforts. You will build key customer relationships, identify business opportunities, and close business deals while maintaining an extensive knowledge of current market conditions.

if you think you've got what it takes, we'd love to hear from you. Apply now and be part of our dynamic team !

Responsibilities

• Cultivate strong business relationships with key decision makers
• Proactively identify new opportunities and deliver innovative solutions to customers
• Develop market strategies by researching lists of high potential prospects

Qualifications

• Bachelor's degree
• 0 to 2years' of sales
• Excellent written and verbal communication skills

Job Description

Company Background

Workplace Fabric (WF) is focused on using Technology to create the most efficient and effective working environments. Using patented sensor technology, data analytics and innovative displays WF helps office users get the best out of their workspace while enabling a business to fully understand the utilisation of an office building.

Most customers are seeing how >20% savings can be achieved as well as creating a much improved working environment for staff and reduced service cost. The business has installations in 50 cities around the world with major blue-chip companies as customers. The business has a cash generative business model and is set for accelerated growth; a very exciting time to join a rapidly growing company.

Overview

The exciting opportunity has become available as a result of company growth and opportunities. The Technical Customer Service position will be working with a friendly professional team and the ideal candidate will provide technical support to clients located worldwide.

To provide training and support for clients who experience issues with equipment, compile clear guides for client and review data trends from the system, carry out root cause analysis when technical issues arise and provide necessary guidance to achieve resolution.

Supporting clients with their requests in relation to their Freespace products and solutions, carry out training sessions on products and analytics dashboard along with return to work solutions.

The Role

• Training clients on products, services, applications, maintenance & analytics dashboard
• Understand client requirements/issues & presents solutions as necessary
• To action ticket requests within Service Level Agreement & clearly articulate updates to clients
• Always looking at ways to improve internal systems and processes
• Prepare client quotes for additional services or products & issue invoices
• Review information and act upon findings
• To be involved in technical discussions in relation to Routers, Access Points, Wifi & Internet connectivity issues
• Interpret and manipulate data
• Prepare documentation to share with clients following site visit
• Facilitate client meetings, sharing information and training
• To understand the functionality of all the Freespace products to support client with their needs
• Carry out any reasonable ad-hoc requests

Working Hours

2: 30AM to 10:30AM IST – Monday to Friday

On call support (only for critical issues) – Alternate weekend

The Person

• Positive can-do attitude, good manner with initiative
• Technical understanding in relation PCs, Networking, Displays, Wireless
• Customer focused & excellent communication skills are essential
• Ability to make decisions, compile reports based on data analytics
• Able to work fast and solve problems under pressure at times of high workload and competing priorities
• Remain focused, composed, optimistic and flexible in difficult situations; resilient and bounces back from failures or disappointments
• Focuses on results and desired outcomes and how best to achieve them
• Comfortable working with ambiguity & to question to gain full understanding
• Displays an ongoing commitment to learning and self-improvement
• A willing and helpful person who thrives on providing support for the team to achieve their goals

Qualification/skills

• Basic knowledge of PCs, Networking, Displays, Wireless
• Validating analytics data
• Discretion with confidential client information
• 3+ years customer service experience within a technical industry
• To have an interest in the build environment or architecture
• A Financial background is desirable
• Proficient in Microsoft Excel & Word is essential
• Excellent communication skills – presentation, written and verbal
• Ability to prioritise workload and problem solve
• Good research skills and attention to detail

About the Company: Among top five global media agencies. we provide access and scale everywhere our clients do business. Intelligent and imaginative, we create, integrate and scale technology-enabled services with premium partners 

 

Job Location :Mumbai

Roles and Responsibilities

• Devising solutions for the client by identifying and configuring the technology, data and processes that improve media targeting, and deepen analytical learning. This can encompass comprehensive audits of a client’s current setup, as well as leading data and tech partner evaluations, and defining measurement frameworks to capture the most valuable signals
• Aid in data partner discovery, vetting, onboarding and cataloguing, providing the relevant teams with a view on the latest solutions in the market, as well as current trends and issues relating to data management
• Support the implementation of client audience data strategy programs, specifically how client data is captured, managed, enhanced (through partnerships), deployed and measured for effectiveness, working closely with adjacent disciplines in Planning, AdOps, Activation and Analytics to ensure audience management best practices flow down and through all client media campaigns
• Maintain strong, effective relationships with key partners and suppliers within the ad/mar-tech data space
• Build strong relationships with key client stakeholders, including communicating with them on subjects outside your remit, and build a reputation for excellence in communication 

Desired background experience:

Required

• Demonstrable knowledge of the ad tech and data landscape, including hands-on experience managing audience data, for your own company or your clients. This includes, a working knowledge of the leading data management platforms (DMPs), customer data platforms (CDPs), knowledge of data onboarding and cross-device matching approaches and an understanding of the tools and technologies that can activate this data (e,g, DSPs, social platforms)
• Familiarity with and experienced in working with cloud-based data solutions (e.g. Google Cloud Platform, Amazon Web services) and tools within (e.g. BigQuery, Ads Data Hub) for data warehousing, insight generation and/or deployment.
• Strong analytical skills and a natural affinity for numbers is key; You must be able to analyze raw data, draw insights and develop actionable recommendations as needed
• Exceptional verbal & written communication skills, able to build and develop strong relationships with, and communicate effectively with people at all levels of seniority; in-agency, client-side, and in the supplier space  
• Strong organizational skills, including experience with resource management, to effectively manage smooth flow of work through agency

• Strong Experience on Autosar 4.x BSW Diagnostics (UDS-IS014229) configuration and development.
• Strong Experience on DEM and FIM configuration and development.
• Knowledge on OEM specific service implementation.
• Knowledge and Experience on AUTOSAR standard, AUTOSAR configuration tools (EB Tresos, Vector Configurator DaVinci, ETAS isolar).
• Excellent programming skill in C language.
• knowledge on Requirements Engineering, Traceability and experience using any of the requirement engineering tools – DOORS
• Experience using the measurement/testing tools – CANoe, Trace32, MiniWiggler
• Excellent debugging, analytical, logical and communication skills
• Knowledge/Working Experience in Scripting languages – Python, CAPL.
• knowledge on Quality Management – Automotive SPICE
• Experience working in Agile-Scrum/Kanban development process

• 2+ years of demonstrable experience leading site reliability and performance in large-scale, high-traffic environments
• 2+ years of hands-on experience as a DevOps engineer
• Strong leadership, communication and interpersonal skills geared to getting things done
• Developing themselves and the talent within their charge – fostering and creating opportunity for the team
• Strong understanding of SRE concepts and the DevOps culture. Set the direction and strategy for your team, and help shape the overall SRE program for the company
• Be able to lead complicated technical issues and communicating status updates/RCA with management and customers.
• Own site stability, performance, capacity planning, DevOps recruitment.