customer service representative

Role - Performance tester

Location – Hyderabad

Budget – only above 6.5 years (at least 5 years on load runner / strong in load runner) 6.5 to 10 years

Compensation - between 13 to 17 LPA

We need associates to be good in Load Runner both. Below is JD.

1. Ability to work independently on project performance testing with minimal supervision.
2. should have Performance Testing strong skills with working experience on API testing and Web Applications.
3. Understanding of the requirements / architecture and NFR.
4. Good experience in performance testing using MicroFocus – Performance Centre(Load Runner)
5. Able to understand the complex architecture of the product developed in various technologies like java, springboot, PCF/AWS Cloud Technologies, etc..
6. Hands-on experience of developing scripts, designing test scenarios, test execution, monitoring, analyzing results
7. Participate in the development and reporting of test metrics; items such as test confidence and test coverage reports.
8. Experience in setting up/designing load scenario for various tests like load test, endurance test, stress test, capacity measurements etc.
9. Experience in profiling and monitoring tools like AppDynamics, Grafana, Kibana
10. Monitor application logs to determine system behaviour. Address all technical issues;
11. facilitate the resolution and necessary follow-up with Development and other cross- functional departments.
12. Analyse the CPU Utilization, Memory usage, Garbage Collection, and DB Monitoring - Parameters and DB Reports to verify the performance of the applications
13. Experience in Setting up Test Environments, Debugging Environment issues.
14. Experience in Identifying H/W and S/W Needs for setting up Test Environment Knowledge of sound development practices with exposure to Agile development, release engineering and continuous integration is a plus.

We are looking for an experienced Media and PR Specialist who can help us elevate our brand presence and manage our media relations. The ideal candidate should have a proven track record in the B2B events industry and possess a deep understanding of media strategy and public relations.

Responsibilities & Scope of Work:

1. Media Strategy: Develop and execute a comprehensive media strategy to enhance our brand visibility and reputation within the industry.

2. Press Releases: Draft compelling press releases and news articles to announce company milestones, event launches, and other newsworthy developments.

3. Media Relations: Build and maintain strong relationships with key media outlets, journalists, and industry influencers.

4. Content Creation: Create engaging and informative content for various media channels, including social media, newsletters, and the company blog.

5. Event Promotion: Collaborate with the marketing team to promote our events through media channels, securing coverage and partnerships.

6. Analytics: Monitor and report on media coverage and PR efforts, providing insights and recommendations for continuous improvement.

Requirements and Qualifications

• Bachelor's degree in Communications, Public Relations, or a related field.
• 2+ years of experience in media relations and PR, preferably in the B2B events industry.
• Proven success in securing media coverage and building media relationships.
• Exceptional written and verbal communication skills.
• Strong organizational and project management abilities.
• Proficiency in PR software and analytics tools.
• Creative thinking and the ability to generate innovative PR ideas.

Job Type:

1. Full time & On-site

2. 5 day work week

Location: Bangalore/Mangalore

• Developing a comprehensive content strategy across multiple platforms, including the company website and social media channels.
• Working with the content writing, graphic design, web development, and social media teams to plan, create, and distribute content
• Proofreading and editing submissions according to brand guidelines
• Performing regular content audits to ensure content is accurate, optimized, updated, and relevant to the target audience

• Generating engaging content for thought leadership pieces, websites, social platforms, and marketing collateral
• Developing and executing content marketing campaigns to drive traffic, engagement, leads, sales, and customer retention
• Developing and managing the editorial calendar to ensure deadlines are met

 Key Requirements

• A bachelor’s degree in Marketing, Journalism, English, or similar field
• Min of 2-4 years’ experience working as a content manager

• You are a creative marketing professional, preferably with a strong content creation and writing background.
• You have the ability to develop engaging content for a wide range of audiences.
• You are a creative thinker and have excellent attention to detail.
• You are organized and can deliver high-quality work within agreed timelines.
• You possess excellent written and verbal communication skills.

• Experience using popular content management systems and analytics tools (Ahrefs, Wordpress, and Google Search Console are a few examples)
• A strong grasp of UX and SEO best practices

Location              : Gurgaon

CTC                       : 30000-35000 PM

Experience          : 2-5 Years of relevant/equivalent experience

Skills

Mandatory:

TrendMicro, McAfee epo and Crowd strike Platforms.

Good understanding of Active directory and ldap authentication.

Antivirus policy management.

HIPS

TPM

Data loss prevention

Host based firewall

EDR

Job Description

- Ability to administer large scale enterprise customers with minimum 5000+

nodes.

- Strong experience on windows and Linux platforms

- Plan, implement antivirus solutions

- Troubleshooting antivirus products

- Proven track in resolving complex security issues involving endpoints and

servers.

- Capability of EDR / XDR event analysis

- Create process and technical improvements for the customer environments.

- Optimizing performance of antivirus products

- Meeting compliance standards

- Understanding APT’s and planning proactive updates/upgrades.

- Manage teams and scheduling roster’s to meet business needs.

- Support customers on 24x7 environment

- Adhering to ITIL process and incident management.

- Collaborate with customers for the change management process.

- Liaise with internal management for AV deployments and KT.

- Assist peers in resolving ongoing tickets.

- Service now / any ITIL based ticketing tool expertise.

- Maintain service level agreements

- Own tickets from start to finish

- Ability to work independently and work as team member

- Establish good customer relationships.

Certifications : Crowdstrike, TrendMicro, McAfee EPO, Microsoft.

We are seeking a highly skilled and experienced Full Stack Developer to join our dynamic team. As a Full Stack Developer, you will be responsible for designing, developing, and implementing software solutions across the entire application stack. You will collaborate with cross-functional teams, including product managers, designers, and other developers, to deliver high-quality, scalable, and maintainable software products.

Responsibilities :

1) Design and develop robust, scalable, and efficient software applications, APIs, and web services using modern technologies.

2) Collaborate with product managers, designers, and other developers to understand project requirements, user stories, and technical specifications.

3) Write clean, maintainable, and well-documented code following best practices and coding standards.

4) Perform thorough testing and debugging to ensure software quality and reliability.

5) Optimize application performance and implement security measures.

6) Stay up-to-date with industry trends and emerging technologies, and continuously improve technical skills.

7) Participate in code reviews to provide and receive constructive feedback.

8) Collaborate with team members to identify and resolve technical issues and bugs.

9) Work in an agile development environment, actively participating in sprint planning, stand-ups, and retrospectives.

10) Contribute to the continuous improvement of development processes and tools.

Requirements :

1) Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).

2) Proven experience as a Full Stack Developer or similar role, with a strong portfolio of completed projects.

3) Proficiency in front-end technologies such as HTML, CSS, JavaScript, and modern frameworks like React, Angular, or Vue.js.

4) Strong knowledge of back-end technologies such as Node.js, Python, Ruby, or Java.

5) Experience with databases and ORM frameworks (e.g., MySQL, PostgreSQL, MongoDB, SQLAlchemy, Hibernate).

6) Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and serverless architecture.

7) Knowledge of version control systems (e.g., Git) and collaboration tools (e.g., Jira, Trello).

8) Solid understanding of software development principles, design patterns, and best practices.

9) Excellent problem-solving skills and the ability to analyze and resolve complex technical issues.

10) Strong communication skills and the ability to work effectively in a team environment.

Preferred Qualifications :

1) Experience with containerization technologies (e.g., Docker, Kubernetes).

2) Familiarity with DevOps practices and CI/CD pipelines.

3) Experience with Agile/Scrum methodologies.