customer service representative

We are seeking a talented and passionate Software Engineer to join our dynamic team. In this role, you will be responsible for designing, developing, and maintaining high-quality software solutions that meet our business needs. You will collaborate with cross-functional teams, including product managers, designers, and QA engineers, to deliver innovative and scalable applications.   

Responsibilities:

• Software Development:
• Design, develop, and implement software applications using [list relevant programming languages and technologies, e.g., Java, Python, JavaScript, React, Node.js, etc.].
• Write clean, maintainable, and efficient code.
• Participate in code reviews to ensure code quality and knowledge sharing.
• Troubleshoot and debug software issues.
• System Design and Architecture:Contribute to the design and architecture of software systems.
• Evaluate and recommend technologies and tools for software development.   
• Ensure scalability, performance, and security of software applications.
• Collaboration and Communication:
• Work closely with product managers, designers, and QA engineers to define and implement software requirements.
• Communicate effectively with team members and stakeholders.
• Participate in agile development processes, including sprint planning, daily stand-ups, and retrospectives.   
• Testing and Deployment:
• Write and execute unit, integration, and end-to-end tests.
• Participate in the deployment and maintenance of software applications.
• Implement and maintain CI/CD pipelines.
• Continuous Learning:
• Stay up-to-date with the latest software development trends and technologies.
• Proactively identify and propose improvements to software development processes.
• Contribute to documentation and knowledge sharing within the team.

About the Role 

As a result of our rapid growth, we are looking for a Java Backend Engineer to join our existing Cloud Engineering team and take the lead in the design and development of several key initiatives of our existing Miko3 product line as well as our new product development initiatives. 

Responsibilities 

•  Designing, developing and maintaining core system features, services and engines
• Collaborating with a cross functional team of the backend, Mobile application, AI, signal processing, robotics Engineers, Design, Content, and Linguistic Team to realize the requirements of conversational social robotics platform which includes investigate design approaches, prototype new technology, and evaluate technical feasibility
• Ensure the developed backend infrastructure is optimized for scale and responsiveness 
• Ensure best practices in design, development, security, monitoring, logging, and DevOps adhere to the execution of the project. 
• Introducing new ideas, products, features by keeping track of the latest developments and industry trends 
• Operating in an Agile/Scrum environment to deliver high quality software against aggressive schedules

Requirements 

• Proficiency in distributed application development lifecycle (concepts of authentication/authorization, security, session management, load balancing, API gateway), programming techniques and tools (application of tested, proven development paradigms)  
• Proficiency in working on Linux based Operating system. 
• Working Knowledge of container orchestration platform like Kubernetes
• Proficiency in at least one server-side programming language like Java. Additional languages like Python and PHP are a plus 
• Proficiency in at least one server-side framework like Servlets, Spring, java spark (Java). 
• Proficient in using ORM/Data access frameworks like Hibernate,JPA with spring or other server-side frameworks. 
• Proficiency in at least one data serialization framework: Apache Thrift, Google ProtoBuffs, Apache Avro,Google Json,JackSon etc. 
• Proficiency in at least one of inter process communication frameworks WebSocket's, RPC, message queues, custom HTTP libraries/frameworks ( kryonet, RxJava ), etc.  
• Proficiency in multithreaded programming and Concurrency concepts (Threads, Thread Pools, Futures, asynchronous programming). 
• Experience defining system architectures and exploring technical feasibility tradeoffs (architecture, design patterns, reliability and scaling)
• Experience developing cloud software services and an understanding of design for scalability, performance and reliability
• Good understanding of networking and communication protocols, and proficiency in identification CPU, memory & I/O bottlenecks, solve read & write-heavy workloads. 
• Proficiency is concepts of monolithic and microservice architectural paradigms. 
• Proficiency in working on at least one of cloud hosting platforms like Amazon AWS, Google Cloud, Azure etc.   
• Proficiency in at least one of database SQL, NO-SQL, Graph databases like MySQL, MongoDB, Orientdb 
• Proficiency in at least one of testing frameworks or tools JMeter, Locusts, Taurus 
• Proficiency in at least one RPC communication framework: Apache Thrift, GRPC is an added plus 
• Proficiency in asynchronous libraries (RxJava), frameworks (Akka),Play,Vertx is an added plus 
• Proficiency in functional programming ( Scala ) languages is an added plus 
• Proficiency in working with NoSQL/graph databases is an added plus 
• Proficient understanding of code versioning tools, such as Git is an added plus 
• Working Knowledge of tools for server, application metrics logging and monitoring and is a plus Monit, ELK, graylog is an added plus 
• Working Knowledge of DevOps containerization utilities like Ansible, Salt, Puppet is an added plus 
• Working Knowledge of DevOps containerization technologies like Docker, LXD is an added plus  

• Work with product managers to find solutions to critical problems, face internal customers, and create requirements.
• Triage and fix critical issues that arise in the field that affect our core product.
• Manage git repositories, pull requests, and review code.
• Communicate properly & promptly with all stakeholders.
• Build a proof-of-concept for new products from scratch.
• Optimize, clean up, and comment on the existing codebase.

• Must have 5-8 years of hands-on engineering experience.
• Must be an expert in Javascript with ES6+ features, Node.js, ReactJS, and Redux
• Must be an expert in HTML5, CSS3, SASS, and Webpack.
• You are proficient with RESTful API design and implementation using Node.js.
• Proficiency in relational (MySQL, Cloud Spanner, etc.) and non-relational (MongoDB, Google Cloud Firestore, etc.) databases.
• Must be an expert in data structure and creating highly optimized algorithms.
• Should have a working knowledge of GCP services like App Engine, CloudSQL, Compute Engine, etc.
• Should have a working understanding of microservices patterns, serverless design, and event-based architecture.
• Willingness to learn new programming languages, frameworks, and paradigms.

What we offer

• A fast-paced environment to learn and grow. You’ll get opportunities to represent the company in events like Devoxx, Google Developer Days India, etc.
• Very high autonomy; freedom to take risks, to experiment, and to fail. You’ll collaborate with product managers and designers, data scientists and algorithm experts, even dairy farmers, to build exciting new features
• An opportunity to work on something that really matters. Check out the reviews for our app.
• Very high transparency.
• We pay top of the market with excellent benefits
• Personal CFO Services with IndMoney.
• Employee assistance program- Counselling and consultation services for work and home- life topic
• Group medical insurance family floater for Employees, spouses and kids

With millions of transactions each month, Animall is one of the world’s fastest-growing agritech companies. We continue to re-imagine and re-engineer the dairy ecosystem in India, and each team member will have significant ownership of the key components that go into this mission!

🗞 Animall in the News

https://youtu.be/4ZOO3uex1xA" target="_blank">https://youtu.be/4ZOO3uex1xA

https://www.techcircle.in/2021/07/14/animall-raises-14-mn-series-b-from-new-and-existing-investors">Animall raises $14 mn Series B from new and existing investors (techcircle.in)

JD for Java Developer Position (3-5 years)

Notice Period: 10-20 days or within 1 month

1. Excellent Java skills
2. Hands-on working experience with Spring, Hibernate, GIT, Jenkins
3. Strictly adhere to coding standards & unit testing
4. Excellent analytical skills and communication skills are a must
5. Knowledge of MySQL or any other DBMS

Added Advantage
1. ElasticSearch
2. AWS services like lambda, redis, graphql etc
3. Docker

As a Startup Growth Manager, you will work closely with - and learn from - our VP of Sales, Founders, and Client Partners to seek new target accounts and expand existing accounts. Flexiple is in hyper-growth mode right now, and this role is instrumental in keeping us on our upward trajectory.

This role is perfect for someone who is passionate about sales and looking to use this opportunity as a launchpad into inside sales. Learn firsthand how your efforts lead to opportunities for the company and become skilled in researching potential customers, creative outreach, enticing potential clients.

You have the opportunity to be a part of a company that is leading the remote work revolution and changing the way B2B sales is done in the services industry. We expect to grow to $15 million by end of FY22-23.

This is a remote position. However, we require applicants to overlap with both US and Indo-Australian timezone.

• Full Sales Cycle Management: You will manage the entire sales cycle from claiming the lead to closing the sale. As the first and main point of contact for our prospective clients, you will be responsible for bringing these sales to the finish line.
• Client Rapport and Industry Knowledge: Clients are at the heart of everything we do. You will be building rapport with our prospective clients, including researching clients prior to outreach, staying informed on industry trends, and Flexiple's competitors.
• Collaboration with Team Members: You will collaborate with your team to respond to high-volume inbound client leads with urgency. Communicating via Zoom and Slack is critical to maintaining a high level of collaboration and clear communication within the team.
• Growth and Development: Our team has an aversion to complacency. We are always looking to improve both individually and as a team. Being open to and implementing feedback will be critical keys to success in this role and at Flexiple. As you become more comfortable in the role, you will help evolve our demand generation strategy and tactics.

Expectations in Week 1

• Onboard and integrate with Flexiple.
• Learn our business model, about your team members and our story.
• Understand the current client sales, delivery processes while working with the team.
• Become acquainted with the cross functional teams that you will be working along side

Expectations in Month 1

• Complete understanding the current client sales, delivery processes while working with the team.
• Begin to claim and talk to leads, understand their initial needs, overcome any objections, present our value proposition, and close the leads that are a good fit for us and our model.
• Work alongside the various talent units to ensure your prospects are progressing through the funnel.
• Pick up necessary tech skills that are needed for the industry.

Expectations till Month 3

• Be fully ramped up and integrated into the team.
• Continue working on own set of leads and deliver on targets by exhibiting a successful track record of hitting sales goals.
• Build up on the tech skills you picked up in the first month.

Expectations till Month 6

• Have a solid history of claiming and closing new business by consistently meeting or exceeding sales goals.
• Identify areas of process improvement to help increase efficiency and effectiveness for the team.
• Begin to mentor new members of the team, helping them learn about Flexiple, our model, and pass along standard methodologies.

Expectations in Year 1

• Continue to gain and close new business along with managing your funnel to consistently meet and exceed sales targets.
• Become a productive, collaborative, and consistent contributor to the team.

• 0-4 years of experience working in the tech/ startup ecosystem or an engineering graduate with basic understanding of technology.
• Previous software or tech-related sales experience and education are a plus.
• You are "client-centric". You will be working with prospective clients daily; uncovering and resolving clients’ issues through value-based selling.
• You thrive in a fast-paced environment. We are growing rapidly as a company and, as a result, we move quickly. Having exceptional time management skills and the ability to manage a high volume of clients is key to being successful in this role.
• You have a “will-to-win” attitude. You’re looking to not only meet but exceed your quota and are naturally competitive. We provide a base salary plus commission and want our Startup Managers to make the most out of it!
• You’re a “learn-it-all”. We are looking for someone that is always looking to grow, strives for improvement, and constantly seeks feedback from peers/ leaders.
• Along those lines, you are highly collaborative with your team members. Even as an individual contributor, you seek to share and gain knowledge from those around you.
• You don’t take yourself too seriously; you have a sense of humor and are comfortable with sarcasm. This position does sit on our Sales teams, after all.
• You must be a world-class individual contributor to thrive at Flexiple. You will not be here just to tell other people what to do.

• A fully remote (work from anywhere) role
• Receive a more-than-competitive salary plus benefits
• A flat and transparent culture
• Support for setting up home office
• Enjoy a culture with opportunities for growth and learning

EXPERIENCE: 7 to 9 years in Java 2 Enterprise server side development. Must have applied knowledge of design patterns needed for building REST APIs and services for performance and scale.

SKILLS:

- Problem Solving and application of Object Oriented principles to development

- REST API development using Java, JAX-RPC,

- Server side development using Java, Spring Boot, Node.js

- Concurrent programming with Java

- Database programming in SQL with Oracle, MySQL or other RDBMs.

- Deployment to AWS and Kubernetes and building with Maven

- Affinity towards server side development

- Ability to understand existing code and re-engineer/re-factor/redesign.

- Written and spoken English communication and articulation.

NICE TO HAVE:

 - Working knowledge of GO Lang and Python scripting

- AWS Certifications

- Working knowledge of Elastic Search based persistence and search

- Secure coding practices

EDUCATION: Bachelor or Master's degree in Computer Science, Software Engineering or Information Technology or related disciplines.