customer service representative

We are a talent startup that partners with fast-moving digital companies globally to scale their teams. Since 2016, we have served over 100 funded startups ( top brands, some unicorns too!) and hired teams in the spaces of engineering, growth, design and product. Our mission is to be the top curated talent marketplace while fostering a collaborative, diverse, and inclusive workplace.

About the role
We are looking to hire a recruiter who should be experienced and motivated that can help source and hire for top-funded companies globally.
Ideal candidate is a high-energy, strong communicator with a knack for engaging experienced professionals.

Responsibilities 

• Responsible for End to End Recruitment (Sourcing, screening of profiles, scheduling of interviews).
• Responsible for understanding and analyzing the requirements in different technical skill set categories.
• Creative sourcing methods like Linked-In, internal database, referrals, head-hunting, and networking.
• Take steps to ensure a positive candidate experience
• Willing to take challenges in Recruitment & closing the demands on time.

• The ideal candidate should have the zeal to grow in the technical Recruitment world.
• Must have IT recruitment/Non-IT hiring experience and expertise in Screening, shortlisting, negotiation and coordinating with the Recruitment process.
• Experience in working on Job Portals is mandatory
• Experience in full-cycle Recruiting, Sourcing
• Proficient in the use of social media and job boards
• Aggressive and talented professionals with excellent communication skills.
• Well-organized & capable of managing Quality and Volumes of open positions

The Client is the world’s largest media investment company. Our team of experts support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels.

Responsibilities of the role:

·      Manage extraction of data sets from multiple marketing/database platforms and perform hygiene and quality control steps, either via Datorama or in partnership with Neo Technology team. Data sources will include: web analytic tools, media analytics, customer databases, social listening tools, search tools, syndicated data, research & survey tools, etc…

· Implement and manage data system architecture

· Audit and manage data taxonomy/classifications from multiple systems and partners

· Manage the extraction, loading, and transformation of multiple data sets

· Cleanse all data and metrics; perform override updates where necessary

· Execute all business rules according to requirements · Identify and implement opportunities for efficiency throughout the process

· Manage and execute thorough QA process and ensure quality and accuracy of all data and reporting deliverables

· Manipulate and analyze “big” data sets synthesized from a variety of sources, including media platforms and marketing automation tools

· Generate and manage all data visualizations and ensure data is presented accurately and is visually pleasing

· Assist analytics team in running numerous insights reports as needed

· Help maintain a performance platform and provide insights and ongoing recommendations around.

Requirements :

· 5+ years’ experience in an analytics position working with large amounts of data

· Hands-on experience working with data visualization tools such as Datorama, Tableau, or PowerBI

· Additional desirable skills include tag management experience, application coding experience, statistics background

· Digital media experience background preferred, including knowledge of Doubleclick and web analytics tools

· Excellent communication skills

· Experience with HTML, CSS, Javascript a plus

Responsibilities

• Identify potential customers from amongst a bunch of leads
• Qualify leads from different marketing campaigns as viable sales opportunities
• Contact prospects via emails and cold calls
• Present the company to prospective clients
• Identify client requirements and suggest them with suitable products/services
• Come up with customised product solutions that will help boost customer satisfaction
• Establish long-term relationships with the clients
• Seek new business opportunities in the market proactively
• Keep updated about latest business trends

Requirements

• B.Tech in C.S, I.T, Marketing or related field
• Proven 2+ years of experience as a Business Development Representative, Account Executive or similar job role
• Prior working experience in SaaS startup is must.
• Excellent customer service skills
• Impressive communication skills
• Extensive experience with various sales techniques
• Proven record of achieving sales quotas
• Hands-on experience with CRM software like Zoho, Sales Navigator.
• Familiarity with MS Office - Excel in particular
• Sound knowledge of sales performance metrics
• Should be a Team Player
• Excellent negotiation skills
• Ability to deliver convincing presentations
• Good leadership skills

Roles and Responsibilities 

A Store Manager is Responsible for all Sales & Operations of a retail store. Must be familiar with all aspects of retail operations, sales, customer relations & Technology.

• Responsible to meet sales goals.
• Create a customer service-oriented culture in the store.
• Ensure that retail merchandising is appealing to customers.
• Manage all other matters pertaining to store sales and perform additional tasks as required.
• Promote store sales through cold calling, marketing and advertisements.
• Manage inventory and Registers

- Billing & Handover

- Should have a complete knowledge of POS, reports understanding and MIS / willingness to learn.

- Crisp in money management and handover.

- Ensure all petty cash / petty cash vouchers are tallied and approved of.

Desired candidate profile:

- Graduate.

- Excellent spoken and written English and Kannada skills.

- Passion for Customer care and sales.

- Good knowledge of Pos.

- Excel skills preferred.

- Immediate availability.

• 4+ years of extensive EXP in TIBCO SPOTFIRE Dashboard Development is MUST
• Design and create data visualizations in TIBCO Spotfire
• Proven EXP in delivering Spotfire solutions to advance business goals and needs.
• Detailed knowledge of TIBCO Spotfire - report developer configuration
• EXP on creating all charts that exist in Spotfire (scatter, line, bar, combo, pie, etc.) and how to manipulate every property associated with a visualization (trellis, color, shape, size, etc.)
• EXP in writing efficient SQL queries, views in relational databases such as Oracle, SQL Server, Postgres and BigQuery (Optional).
• Ability to incorporate multiple data sources into one Spotfire DXP and have that information linked via data table relations.
• EXP with Spotfire Administrative tasks, load balancing, installation/configuration of servers and clients, upgrades and patches would be a plus.
• Strong background in analytical visualizations and building executive dashboards.
• In-depth knowledge & understanding of BI and Datawarehouse concepts