customer service representative

1. Responsibilities 

   • • Collaborate with the core team building a state-of-the-art blockchain based SaaS. 
   • • Building front-end web applications using latest technologies. 
   • • Suggest and ideate high- and low-level design and architecture requirements for implementation of features. 
   • • Apply comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects. 
   • • Backend RESTful API Design and server-side development for web and mobile apps. 
   • • Develop and design database schemas on MongoDB. 
   • • Perform code reviews and unit tests to ensure code consistency and maintainability. 
   • • Setup alerts, monitoring & metrics, provision and manage resources on AWS Cloud. 

    

   Minimum Qualifications 

   • • Passion to solve complex problems of agriculture in a dynamic start-up environment 
   • • Flexible, curious, exploratory, and can-do attitude 
   • • Great sense of ownership and ability to work with very limited supervision 
   • • Bachelor's degree in Computer Science, related technical field, or equivalent practical experience. 
   • • 2-5 years of hands-on coding expertise in software engineering. 
   • • Experience with JavaScript, HTML, CSS. 
   • • Ability to speak English fluently. 

    

   Preferred Qualifications 

   • • Strong programming experience of 2+ years with Node.js, Express.js, MongoDB and Angular stack. 
   • • Strong problem solving/troubleshooting skills. 
   • • Experience with software design and architecture for building highly efficient and scalable systems. 
   • • Experience with MongoDB Atlas for database hosting and storage. 
   • • Experience with SDLC in an Agile work environment using tools like Jira and GitHub. 
   • • Experience with AWS Services like ECS, EKS, EC2, S3, Lambda, Load Balancing, Route 53, API Gateway along with Infrastructure provisioning and optimization. 
   • • Knowledge and experience of NoSQL Databases is a must. 
   • • Experience with DevOps, CI/CD pipelines on Jenkins, GitHub Actions, etc. 
   • • Experience with containerization environments like Docker & Kubernetes. 
   • • Experience with Material Design is an advantage. 
   • • Experience with TDD is an advantage. 
   • • Experience or familiarity of blockchain protocols like Hyperledger Fabric a big advantage. 

What is company looking for:

Company is looking forward to onboard a diligent Full Stack Developer/ Software Engineer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment. As a Full Stack Developer. you should be comfortable around both front-end and back-end coding languages, development frameworks and

third-party libraries. You should also be a team player with a knack for visual design and utility.

Responsibilities:

1. Work with development teams and product managers to ideate software solutions.
2. Design client-side and server-side architecture.
3. Build the front-end of applications through appealing visual design.
4. Develop and manage well-functioning databases and applications.
5. Write effective APIs.
6. Test software to ensure responsiveness and efficiency.
7. Troubleshoot, debug and upgrade software.
8. Create security and data protection settings.
9. Build features and applications with a mobile responsive design.
10. Write technical documentation.

Requirements:

1. Backend: Scrapy (Python), Spring (JAVA), Laravel (PHP), MySQL, NoSQL, NGINXPlus.
2. Frontend: Angular 5+ Ngrx/store5.
3. nfrastructure: Google cloud platform (App engine, CloudSQL, BigQuery, PubSub,
4. Firebase Hosting), Scrapy Cloud, Pusher.io (WebSockets), Getstream.io, Filestack,
5. Postmark app, AS2Gateway.
6. Tools: Beanstalk app, Postman app, JIRA
7. 6 years proven experience as a Full Stack Developer or similar role.
8. Experience working with service-oriented architectures and web based solutions.
9. Familiarity with common stacks.
10. Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML,
11. jQuery).
12. Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks
13. (e.g. Angular, React, Node.js).
14. Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design.
15. Experience working on Agile processes (Scrum, Kanban).
16. Experience working on the AWS technologies.
17. Excellent communication and teamwork skills
18. Great attention to detail.
19. Organizational skills.
20. An analytical mind.
21. Degree in B.tech/BE.

COMPANY DESCRIPTION :

NNIIT is a pioneering Edtech start-up with the goal of empowering individuals in the digital age. We are actively seeking talented individuals to join our dynamic team in Hyderabad. If you meet the qualifications and are passionate about making an impact in the Ed-tech sector, keep reading!

JOB DESCRIPTION :

Company: NNIIT (On-Roll)

Salary: Upto 4LPA + Incentives

Job Location: Hyderabad (On site)

ROLES & RESPONSIBILITIES :

 Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.

 Calling to 250+ calls/day and maintain 3hrs of Talk-time thus booking 10 conductions for the week for each day

 Understand customer needs and requirements.

Route qualified opportunities to the appropriate sales executives for further development and closure.

 Close sales and achieve quarterly quotas

 Research accounts, identify key players and generate interest.

 Maintain and expand your database of prospects within your assigned territory Team with channel partners to build pipeline and close deals.

 Perform effective online demos to prospects.

FAQs :

Salary Expectation: Minimum 20,000 INR with the potential to reach up to 74,000 INR based on skills, experience, and interview performance.

Eligibility Criteria: Graduates with 1 to 3 years of experience in Ed-tech K9 & K12 background are eligible to apply.

Specific Skills Required: Good sales skills, proficiency in English, and strong communication abilities are essential.

Applicants: Both male and female candidates are welcome to apply.

ADDITIONAL INFORMATION :

Seniority Level: Mid-Senior level

Industry: E-Learning Providers

Employment Type: Full-time

Job Functions: Sales, Business Development

• Experience of working with any reputed Advertising agency or design studio
• Possession of creative flair, versatility, conceptual/visual ability and originality
• Demonstrable graphic design skills with a good portfolio
• Ability to interact, communicate and present ideas
• Up to date with industry leading software and technologies
• Professionalism regarding time, costs and deadlines
• Good esthetic sense, style and exposure to outer world is expected
• Able to make artworks & print files

Desired Candidate Profile

• BSc degree in Marketing or relevant field
• Proven work experience as a Community Manager or similar role
• Experience planning and leading community initiatives
• Ability to identify and track relevant community KPIs
• Excellent verbal communication skills
• Excellent writing skills
• Excellent interpersonal and presentation skills
• Hands on experience with social media management
• Ability to interpret website traffic
• Knowledge of online marketing
• Attention to detail, critical-thinker and problem-solver    

As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time.

Who we are

At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution.

With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.

The team

The Telephony platform team maintains a complex set of APIs and microservices that provide the backbone for real-time communication in our products.  Our systems are evolving and we need quality experts to inject confidence and stability into that evolution.   

We are looking for a highly skilled developer who is adept at building scalable test frameworks. A passionate quality leader with excellent written and verbal communication skills, capable of guiding a team to the automation paradise.  If this is your type of paradise then you could be engineering automation systems that the development team will rely on daily.  

Who you are

• Experienced in developing flexible test frameworks and tools that substantially increase developer confidence.
• You work with cloud technologies, including the testing of REST services.
• You implement automatic reporting that will contribute to rapid resolution of failures.
• Capable of bringing together system testing with independently working components.
• Develop and execute comprehensive test strategies.
• You like mentoring other engineers about engineering, automation and testing best practices.

• You independently analyze and troubleshoot advanced Python code and microservices.
• You communicate and work cross-functionally and across management levels.
• You advocate for doing the right thing even if it’s difficult.
  
  

What you will achieve

In your first 3 months: Fluency

• You will develop a deep understanding of the technology stack, network traffic concepts and terminology.
• You will have developed a strong understanding and strategy for the independent nature of our testing needs.
• You will apply that strategy to design and start building an initial framework with reporting.
• You will commit multiple high-value automated tests and start the process of addressing CI failures.

In your first 6 months: Mastery

• You will contribute to design discussions and participate in code reviews. 
• You will continuously learn and expand the automation testing framework. 
• You will contribute to improving functional API documentation. 
• You will take ownership of test failures to ensure our CI system stays reliable.
• You will mentor and coordinate work with other SDETs
• You will start to explore performance and other testing areas of testing needs.

Bonus if you have:

• Knowledge of IP traffic concepts and terminology
• Experience with VoIP, Telecommunication Systems, and Communication technologies
• Familiarity with Google Cloud Platform (GCP), Docker or Kubernetes 
• Build automation that developers can use locally. 
• Hands-on expertise on various VoIP & TDM based testing tools like SIPp, Navtel, Spectra2 
• Experience in load testing complex real-time communication platforms

Benefits

Culture

We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill & Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. 

Compensation and Equity

Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success.

Healthcare and Wellness

Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees!

Equity, Balance, and Belonging

At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

Flexible Work Accommodations 

These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. 

Education

We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.

Meals & Transportation

Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us. 

Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

The incumbent will be entitled to the following responsibilities:

• Work closely with the product team to identify research questions.
• Plan and conduct interviews, user surveys, card sorting, and usability tests to understand user needs and find relevant solutions
• Help define and refine user personas.
• Present and communicate insights in order to help shape long-term product strategy.
• Create use cases and flow diagrams, and define information hierarchies.
• Write compelling, user-friendly copy that guides the user and embodies the voice of the brand.
• Design and prototype elegant interactive solutions.
• Work within brand guidelines to create layouts that reinforce a brand's style or voice through its visual touchpoints.
• Collaborate with front-end developers to translate design appropriately.
• Provide support by participating in creative decision-making.

Requirements:

• Understanding of interaction design principles.
• A user-centric mindset.
• Attention to detail.
• Creative & analytical problem-solving approach, articulative, and rational.
• Ability to work in a fast-paced, hyper-collaborative work environment with grace. And someone who wants to make great products
• 3 to 4 years of experience as a UI-UX Designer or a similar role.
• Bachelor's, associate's, or relevant program degree in design or art-related field.
• Portfolio of high-quality work and project samples.
• Mastery of foundational design concepts and visual principles, especially for the digital world.
• Up-to-date knowledge of design/CAD software like Adobe XD, InVision, Sketch/Illustrator/Affinity, Photoshop, Figma, etc.

Location: Remote.

Responsibilities:

• Directly impact revenue generation Advise patients about the service through

structured discussions.

• Understand Patient profile & problems to explain the benefits of our services. Hand

holding the patients throughout their journey

Job Requirements:

• BTECH or Any graduate + MBA.

• 1 - 4 years of prior B2C Sales experience

• Should have worked in a target based profile

• Hustle & get things done attitude.

• Be open to work in a crazily moving head start-up environment

About Us :-

Brief about Pristyn Care :

- Pristyn Care is a Series-C Sequoia funded Healthcare Startup. Founded by a team of Ex-Max

& Medanta Doctors & Ex-UrbanClap, Mobikwik folks. We are disrupting the surgical

ecosystem. In 5 years, we aim to be the largest distributed (full stack) surgery platform in

India.

- A team of 550+ today with folks from pedigree backgrounds, we are looking to bring

onboard teammates who can bring in the hustle and problem-solving attitude to help build

Pristyn into a formidable company.

- Pristyn Care is focused on building a healthcare ecosystem delivering surgical care, hospital

admission, doctor's consultation, pre and post-surgical follow-ups and hassle-free insurance

claims.

- We built an asset-light healthcare ecosystem of 70+ clinics and 250+ partner hospitals

across 20 cities. The platform claims to have over 90 in-house super-specialty surgeons with

expertise in general surgery, ENT, urology, gynecology, Opthal, vascular, and cosmetic

surgeries

About Us

We Innvoage Technology Private Limited, incorporated in the year 2021, with a dream to revolutionise the Fintech industry by our innovative solutions in the field of online transactions. Our Vision is to “Be the most trusted and innovative service provider in the payment industry, with smoothest and most convenient to use interface and to offer unparalleled solutions to our valued customers in all our markets.”

We are looking for a core team to be the lead developers for our Payment Gateway Solution - UPayI.

Job Responsibilities

• Take UI designer's images and transfer it into html + JS + CSS code
• Use Laravel view template
• Modify WordPress theme, or plugin's template
• Other web frontend tasks

Required Skills

• JavaScript, we use Vue in our project mainly and use jQuery for some projects.
• Bootstrap 4 and Bootstrap 5.
• Must be familiar with AJAX and API calling (ITS VERY IMPORTANT)
• Must be familiar with Laravel View template.