Japanese Language Expert

The Visual Architect is a visionary leader responsible for defining, evolving, and championing the overarching visual strategy and design language across all learning solutions. This role requires a profound understanding of learning objectives, business goals, and user experience, translating complex concepts into innovative, engaging, and scalable visual solutions and learning artefacts. The Visual Architect drives design excellence, leveraging storytelling and visual communication to ensure brand consistency and visual impact at the highest level within the learning ecosystem, significantly influencing learning strategies, including the integration of AR/VR, game mechanics, and gamification.

• Champion User-Centric Design: Define and enforce user-centric design principles throughout all stages of the design process, ensuring all visual solutions are optimized for the learner's experience and engagement.
• Incorporate Web Content Accessibility Guidelines (WCAG): Lead the development and implementation of design standards that fully comply with WCAG to ensure all learning artefacts are accessible to a diverse audience.
• Strategic Design Leadership for Learning: Define and articulate the long-term visual design strategy, architecture, and standards for complex learning programs/projects and organizational initiatives, aligning with pedagogical goals, business objectives, and emerging trends in digital learning.
• Conceptual Innovation & Learning Artifacts: Lead the ideation and development of groundbreaking visual concepts, translating abstract learning objectives and content into highly effective, engaging, and memorable visual experiences that manifest as compelling learning artifacts. Generate and evaluate multiple design solutions, pushing creative boundaries for learning content.
• Lead Augmented Reality (AR) and Virtual Reality (VR) and Emerging Technologies Design: Define and champion the strategic use AR/VR, and other immersive technologies to create groundbreaking and effective learning experiences.
• System-Level Design for Digital Learning: Architect comprehensive visual design systems, guidelines, and frameworks (e.g., design systems, brand guidelines, UI/UX patterns) that ensure consistency, scalability, and efficiency across diverse learning platforms and programs/projects.
• Advanced Visual Communication: Demonstrate mastery in all aspects of visual communication, including typography, color theory, imagery, iconography, layout, and composition, to convey complex information clearly, effectively, and aesthetically within learning content.
• Brand & Content Stewardship: Act as the ultimate guardian of brand consistency and visual identity for all learning artefacts, ensuring all design outputs adhere to the highest standards and evolve the brand's visual presence. Expertly manage and integrate content for maximum visual impact in learning artifacts.
• Immersive & Interactive Learning Design: Drive the adoption and integration of cutting-edge 2D/3D and immersive design principles to create highly interactive and engaging user experiences within learning environments, enriching learning artifacts.
• Cross-Functional Collaboration & Mentorship: Collaborate seamlessly with Learning Architects, ISDs, subject matter experts, engineers, product managers, and senior leadership, particularly on learning content development. Provide expert guidance and mentorship to senior multimedia designers and visual teams, fostering a culture of design excellence and innovation in creating learning solutions.
• Performance Management: Proactively manage the performance of visual design initiatives, including setting and monitoring Key Performance Indicators (KPIs), assessing the effectiveness of visual solutions and learning design, and driving continuous improvement based on outcomes.
• Stakeholder & Customer Management: Build and maintain strategic relationships with high-level internal and external stakeholders, providing constructive feedback and influencing design decisions at an executive level, especially concerning learning strategies and solutions.
• Team Management: Provide direct leadership and management to a team of designers, including hiring, performance reviews, professional development, and fostering a collaborative and high-performing team environment.
• Research & Development: Stay abreast of industry trends, emerging technologies, and best practices in visual design, learning experience design, and interactive media, integrating them into the design strategy.
• Master's degree in Graphic Design, Visual Arts, Interaction Design, Learning Technologies, or a closely related field.
• 10+ years of progressive experience in visual design, with a minimum of 5 years in a leadership, architectural, or principal design role specifically within digital products or learning content development.
• Exceptional portfolio demonstrating strategic thinking, conceptual innovation, and mastery of visual design principles across diverse, complex learning programs/projects.
• Proven expertise in defining and leading visual design strategies for enterprise-level initiatives.
• Extensive experience in developing and managing comprehensive design systems, style guides, and component libraries at scale.
• Expert command of industry-standard design software (e.g., Adobe Creative Suite, Figma, Sketch, 3D modeling/animation tools, advanced prototyping tools). AR/VR , AR/VR, game mechanics, and gamification elements into both macro and micro learning strategies
• Strong understanding of front-end technical capabilities and limitations (e.g., HTML, CSS, JavaScript) to ensure feasible and scalable design solutions.
• Demonstrated ability to translate complex information into compelling visual narratives for educational purposes.
• Advanced proficiency in user research methodologies, WCAG, usability testing, and data-driven design decision-making.
• Superior communication, presentation, and interpersonal skills, with a proven ability to influence and articulate design rationale to executive leadership and diverse stakeholders.
• Track record of mentoring and developing design talent.
• Deep understanding of AGILE methodologies and extensive experience working within a learning, educational technology, or complex content delivery environment.

 We are looking for enthusiastic and skilled professionals to join our team as Helpdesk Executives. The ideal candidates will have excellent communication and writing skills, proficiency in both voice and non-voice processes, and the ability to effectively manage SLAs. You will play a key role in handling escalations and providing timely, effective resolutions. Roles and Responsibilities: 1. Deliver exceptional client satisfaction by meeting service expectations. 2. Exhibit strong verbal and written communication skills. 3. Demonstrate proven problem-solving abilities. 4. Communicate fluently and professionally in English, Hindi, and Kannada (mandatory). 5. Meet SLAs and handle tasks efficiently under pressure. 6. Manage high-level escalations and provide timely resolutions. 7. Maintain detailed and accurate records of Google employees. 8. Collaborate effectively with team members and other stakeholders. 9. Adapt to and work efficiently in rotating shifts (including night shifts). Additional Skills: ● Convincing and negotiation skills. ● Strong written and spoken English communication. ● Ability to work under pressure and deliver results within deadlines. ● Flexibility to work in rotational and night shifts. ● Should be able to manage personal transportation (No travel compensation provided). ● Preferably male candidates. Qualifications: ● Graduate in any discipline. ● 2-4 years of relevant experience in customer service or a related field

• Proficient with Objective-C,Swift,Cocoa Touch and UIKit.  
• Experience with iOS frameworks such as Core Data, Core Animation, etc. 
• Knowledge of Apple’s design principles,interface guidelines and UI/UX standards 
• Experience with performance and memory tuning with tools such as Instruments. 

• Familiarity with cloud message APIs and push notifications 
• Proficient understanding of code versioning tools such as Git and SVN 
• Experience in Payment Integration, Push Notification & Third Party Integration.  
• Experienced with Apple Approval developed and Distribution Process, AdHoc Enterprise distribution. 
• Worked on various architecture such as MVC, MVVM, Singleton, Delegate and Notification patterns. 

• Good to knowledge /experience in developing GUI for C5 voip applications. 
• Good to knowledge / on webrtc, various voip standards. 

• Identifying business opportunities by hunting, qualifying prospects, and evaluating their position in the industry.
• Actively reaching out to leads over various channels and converting them for sales
• You must be skilled at generating your own leads through various channels, networking, and driving your territory.
• Developing relationships with prospects and recommending company "real money gaming" products and solution through a consultative approach
• Capable of generating leads via various sources building a solid pipeline, doing thorough research around possible suspects, and qualify them.
• Create processes to optimize or automate the current processes and acting as a mentor to the new joiners in the team
• Helping prospects make an informed decision by providing support, information, and guidance upon developing a thorough understanding of the company products and overall industry
• Contribute to the overall strategy and initiatives taken up by the B2B vertical
• Identifying product improvements or new opportunities based on industry trends, market activities, and competitors
• Handling multiple clients concurrently and keep a track of all client transactions
• Contributing to team effort by accomplishing related results by adhering to delivery deadlines - Working cross-functionally to positively collaborate with colleagues
• Liaising and communicating client needs/requirements with senior management
• Forecasting, tracking sales metrics, and preparing sales plans
• Document every minute detail from inception to completion

• Prior B2B sales/ business development etc. experience
• Excellent communication skills- written & verbal both (English is a must)
• Good analytical skills & business sense
• Able to create varied business propositions, pitches according to the audience