Marketing Executive

Job Title: Chat Support Executive (Non-Voice Process)

Location: Ahmedabad

Role Overview:

We are looking for enthusiastic and customer-focused individuals for the role of Chat Support Executive. In this position, you will assist customers through non-voice channels such as chat, email, and social media, ensuring quick, accurate, and empathetic resolutions. Your ability to communicate effectively in writing will play a key role in delivering an exceptional customer experience.

You will work closely with the Team Lead and contribute to enhancing customer satisfaction and overall team performance.

Key Responsibilities:

• Handle customer queries via chat, email, and other non-voice platforms.
• Provide prompt and effective resolutions using written communication.
• Maintain professionalism and empathy in all customer interactions.
• Ensure high levels of customer satisfaction and service quality.

Eligibility Criteria:

• Freshers and experienced candidates are welcome.
• Strong written communication skills in English (grammar & spelling).
• Qualification: 10+3 Diploma / HSC / Any Graduate.
• Basic computer knowledge is required.
• Willingness to work in a 24/7 shift environment.

What We Offer:

• Supportive and growth-oriented work environment.
• Continuous learning and career advancement opportunities.
• Competitive salary with performance-based incentives.
• Exposure to a diverse and inclusive workplace culture.

Additional Benefits:

• 5 Days Working.
• Night Shift Allowance.
• PF, Insurance & Gratuity Benefits.

Job title: Pega Developer

Experience: 5+ Years

Location: Bangalore (Hybrid – 2 days WFO)

Job Summary:

We are looking for a Pega Developer with experience in BPM, CRM, or ITSM application development. The candidate should have strong expertise in Pega development, integrations, security, and enterprise application delivery.

Key Responsibilities:

• Design, develop, and maintain applications on the Pega Platform.
• Participate in all SDLC phases including development, testing, deployment, and support.
• Configure workflows, case management, business rules, and reports.
• Develop integrations using REST/SOAP, JSON, and XML.
• Implement application security and access controls.
• Support deployments, troubleshooting, and performance optimization.

Required Skills:

• Hands-on Pega development experience.
• Exposure to BPM, CRM, or ITSM platforms.
• Strong knowledge of JSON/XML integrations.
• Understanding of authentication, authorization, and access controls.
• Exposure to AWS services (EC2, S3).
• Basic Java, SQL, and RDBMS knowledge.
• Strong analytical and communication skills.
• Exposure to HTML, JavaScript, CSS, and ReactJS.

Certifications preferred:

• Pega Certified System Architect (PCSA) v8.
• Pega Certified Senior System Architect (PCSSA) v8 preferred.

Job Title: Manager Information Security – IT

Job Purpose: Acting in a key technical management & execution capacity to

provide a conduit between IT teams and key business stakeholders in your

functional area of IT Security to ensure information technology needs are

managed consistently, following professional IT and global standards, and

delivered with a high level of quality and customer satisfaction.

Reward level: Middle Management

Job Location Gurgaon

Experience 10+ years

Relevant Experience 7+ years

Reporting to: General Manager

Qualification: Bachelor’s degree in IT

Key Deliverables:

 Provide support as Lead auditor towards ISMS and PIMS policies,

procedures, and guidelines and perform regular review and update.

 Perform deep assessment to gather evidence of continuous compliance with

ISO 27001:2022 and ISO 27701:2019, DPDPA, IT Act and Cert In Regulation

including audit logs, records of reviews, timely closure of open audit and risks

and sharing the report with management.

 Conduct regular, documented information security and privacy risk

assessments identifying assets, threats, vulnerabilities, likelihood, and impact

with stakeholders.

 Prioritize identified vulnerabilities, detailed findings, remediation

recommendations, trending reports on vulnerability posture towards closure

with stakeholders.

 Development and implementation of a comprehensive, ongoing security

awareness and training program for all employees.

 Encourage secure behaviours among colleagues and reinforce the

importance of information security and privacy in daily operations.

 Prepare regular report on overall information security posture, GRC maturity,

and risk landscape to relevant stakeholders

 Ability to collect lessons learned from incidents, audits, and assessments to

drive continuous improvement in ISMS/PIMS and security processes.

Key Relationships:

 Internal IT and business customers in MSR.

 Global IT Vendor, market and global (HQ) colleagues, Local vendor partners

 Internal staff - direct reports (where applicable)

 IT vendors, contractors (where applicable)

Knowledge Skills and Abilities:

 Must possess and demonstrate ISO 27001 Lead Implementer/Auditor and ISO

27701 Lead Implementer/Auditor certifications and knowledge.

 In depth understanding of IT Act, DPDPA, Cert In regulations, CIS Controls as

well as UK DPA and ISO 31000

 Good to have certification on CISM (Certified Information Security Manager),

CISSP (Certified Information Systems Security Professional) and Cloud Security

certifications (e.g., CCSK, CCSP, vendor-specific like AWS Security Specialty)

 Familiarity with common vulnerability scanning tools like Qualys (features,

reporting, agent-based vs. network scans) and Cloud Security Posture

Management (CSPM) tools like Wiz (cloud service provider configurations,

misconfigurations, compliance checks in AWS, Azure, GCP).

 Understanding of various penetration testing types (e.g., network, web

application, API, mobile, cloud) and methodologies

 Knowledge of common attack vectors and exploitation techniques like MITRE

ATTACK and DEFEND framework.

 Basic to intermediate knowledge of common security controls and technologies

(e.g., firewalls, EDR, Cloud Security, VAPT tools, SIEM, WAF, DLP, encryption).

 Understanding of network protocols, operating systems (Windows, Linux), and

common application architectures.

 Knowledge of audit principles and practices (internal and external audits).

 Understanding of corrective action planning and non-conformity management.

 Understanding of third-party risk management principles and vendor due

diligence processes.

 Excellent technical writing skills for creating clear, concise, and comprehensive

security policies, standards, and procedures.

 Ability to analyse complex risk data and present actionable insights.

 Hands-on experience with Qualys for configuring scans, analysing reports, and

managing vulnerabilities.

 Hands-on experience with Wiz CSPM for monitoring cloud environments,

identifying misconfigurations, and generating compliance reports.

 Proficiency with GRC platforms or tools for managing policies, risks, and controls

 Exceptional verbal and written communication skills to articulate complex security

concepts to technical and non-technical stakeholders

 Ability to build strong relationships and collaborate effectively with diverse teams

(IT, Legal, HR, Development, Business Units).

 Skills in influencing behaviour and driving change across the organization to

improve security posture.

 Strong analytical skills to diagnose security issues, identify root causes, and

develop effective solutions.

 Ability to critically evaluate security controls and identify gaps.

 Contract review and negotiation skills specifically for security-related services.

 Ability to effectively manage vendor relationships and performance.

 Ability to develop and deliver engaging security training sessions and awareness

campaigns.

 Ability to stay updated with the latest security threats, vulnerabilities,

technologies, and regulatory changes.

 Capacity to quickly learn and adapt to new tools and methodologies.

 Meticulous attention to detail in policy creation, audit documentation, and

vulnerability analysis.

 Ability to act calmly and effectively during security incidents and contribute to

incident response efforts.

mail updated resume with salary details-

email: etalenthire[t]gmail[dot]com

satish- 88O 27 49 743

- Coordinate project management activities, projects, people, communications

- Handle customer communications through emails, tickets and conference calls

- Serve as the project coordinator, maintaining timelines and ensuring accurate delivery dates.

- Supervise current projects and coordinate all team members to keep workflow on track

- Monitor and report on the progress of project to all stakeholders especially our customers

- Coordinate project schedules, resources, equipment and information for internal teams

- Act as the main point of contact and communicate project status to all stakeholders

- Organize, attend, and participate in stakeholder meetings

- Document meeting notes and follow up on action items and decisions from meetings

- Organize and maintain project materials such as documents, designs etc

- Provide operational support as needed

This is what you need to qualify:

- Proven 1 year work experience as a Project Coordinator or similar role in Information Technology (IT) related projects

- Outstanding communication and interpersonal skills.

- Basic understanding of Information Technology concepts required. Intermediate knowledge of IT hardware, software, and networking beneficial.

- Strong client-facing and teamwork skills.

- Excellent organizational and time-management skills.

- Attention to detail and strong work ethics

Full Stack Developer (Python, Javascript, HTML, API)

Job Overview

The SkillTurk Team is seeking a skilled Full Stack Developer with expertise in Python, JavaScript, HTML, and API functions to join our dynamic team. As a Full Stack Developer, you will be responsible for designing, developing, and maintaining web applications that seamlessly integrate front-end and back-end components. Your role will involve working on server-side development, utilizing your knowledge of Python, JavaScript, HTML, and API integration to deliver robust and scalable solutions.

Responsibilities:

·      Full Stack Development: Design, develop, and deploy feature-rich web applications using Python, JavaScript, HTML, and CSS technologies.

·      Front-end Development: Create responsive and intuitive user interfaces using HTML, CSS, and JavaScript frameworks, ensuring optimal user experience across different devices and browsers.

·      Back-end Development: Develop server-side logic and APIs using Python frameworks such as Django or Flask to enable smooth data flow and interaction between the front-end and the database.

·      API Integration: Understand and integrate third-party APIs and services to enhance the functionality and capabilities of web applications.

·      Database Management: Design and implement efficient database schemas, write optimized SQL queries, and ensure data integrity and security.

·      Testing and Debugging: Conduct rigorous testing and debugging to identify and fix issues, ensuring high-quality and bug-free code.

·      Collaborate with Teams: Work closely with the data engineer and stakeholders to gather requirements, provide technical insights, and ensure seamless integration of front-end and back-end components.

·      Continuous Learning: Stay up to date with industry trends, emerging technologies, and best practices in full stack development, and apply them to enhance the development process and deliver innovative solutions.

·      Troubleshooting and Issue Resolution: Identify and resolve technical issues, performance bottlenecks, and system failures, both during development and in production environments.

·      Code Maintenance and Version Control: Manage code repositories, version control systems (e.g., Git), and documentation to ensure efficient collaboration and codebase integrity.

Requirements:

·      Strong proficiency in Python programming language.

·      Proficiency in client-side web technologies including JavaScript, HTML, and CSS.

·      Experience with server-side frameworks such as Django or Flask.

·      Understanding of API design principles and experience with API integration.

·      Knowledge of database systems, SQL and the ability to write optimized queries.

·      Familiarity with version control systems like Git.

·      Solid understanding of web development principles, including responsive design, cross-browser compatibility, and accessibility.

·      Strong problem-solving and debugging skills.

·      Excellent teamwork and communication abilities.

Preferred Skills (not mandatory but beneficial):

·      Experience with cloud platforms such as AWS or Azure.

·      Understanding of Github deployments.

·      Understanding of security principles and best practices in web development.

If you are a highly motivated individual with a passion for full stack development and possess the required skills, we encourage you to apply for this position. Join our team and contribute to the creation of cutting-edge web applications that deliver seamless user experiences and drive innovation.