Embedded C Developer

Role Overview

We are seeking a highly skilled and innovative AI Engineer to join our dynamic team. In this role, you will design, develop, and deploy cutting-edge artificial intelligence (AI) solutions, leveraging advanced machine learning (ML) techniques and AI frameworks to address complex business challenges. You will work closely with cross-functional teams to build intelligent systems and drive innovation, with a focus on implementing and optimizing modern AI technologies such as Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and AI Agents.

Key Responsibilities

AI Model Development

• Design, develop, and optimize AI solutions, including LLMs, RAG architectures, and Graph-based RAG systems, tailored to specific business needs.
• Develop and fine-tune models for tasks such as Natural Language Processing (NLP), Computer Vision, and Reinforcement Learning (RL).

Prompt Engineering and AI Agents

• Work with prompt optimization to enhance LLM-based responses for specific use cases.
• Develop autonomous AI agents capable of completing multi-step tasks with minimal human intervention.

Data Processing and Management

• Collect, clean, preprocess, and organize datasets for effective AI and ML model training and evaluation.
• Leverage graph databases and vector stores for efficient data retrieval in AI-driven systems.

Algorithm Selection and Optimization

• Choose and implement appropriate algorithms, considering constraints such as scalability, interpretability, and real-time deployment requirements.
• Conduct hyperparameter tuning and optimization experiments to maximize model efficiency and accuracy.

Deployment and Integration

• Deploy AI/ML models in production-grade environments, ensuring scalability, reliability, and seamless integration with existing systems.
• Implement model monitoring pipelines to ensure performance consistency over time.

Research and Development

• Stay abreast of the latest trends and advancements in AI and ML technologies, such as transformer architectures, diffusion models, and multi-modal AI.
• Experiment with emerging tools like LangChain, Hugging Face, and OpenAI APIs to innovate solutions.

Collaboration and Knowledge Sharing

• Work closely with data scientists, software engineers, and product managers to define project requirements and deliver impactful AI solutions.
• Document workflows, processes, and findings to enable knowledge sharing and continuity across teams.

Required Qualifications

Education

• Bachelor’s or Master’s degree in Computer Science, AI, Data Science, Engineering, Mathematics, or a related field.

Experience

• Minimum 3+ years in AI/ML roles with a proven track record in building and deploying AI-driven solutions.

Technical Proficiency

• Proficiency in Python and AI/ML frameworks like TensorFlow, PyTorch, scikit-learn, or Keras.
• Experience working with LLMs, transformers, and generative AI tools.
• Familiarity with cloud platforms such as AWS, Google Cloud, or Azure, including AI-focused services like SageMaker and Vertex AI.
• Knowledge of vector databases (e.g., Pinecone, Milvus, Weaviate) and graph databases for RAG systems.

Analytical Expertise

• Strong understanding of advanced statistical methods, mathematical concepts, and probabilistic models.
• Ability to analyze and interpret data for actionable insights and model improvements.

Soft Skills

• Exceptional problem-solving and critical-thinking abilities.
• Strong communication skills to effectively collaborate with cross-functional teams.
• Adaptability to a fast-paced, innovation-driven environment.

Preferred Qualifications

• Hands-on experience with LangChain, Hugging Face Transformers, or OpenAI API integrations.
• Expertise in specialized AI domains like multi-modal learning, conversational AI, and prompt engineering.
• Contributions to open-source AI projects or publications in recognized AI/ML conferences or journals.
• Familiarity with deploying AI Agents in production systems.

What We Offer

• Competitive Compensation & Benefits aligned with your experience and the impact you bring.
• Opportunity for Growth in a rapidly expanding B2B SaaS company.
• Cutting-Edge Technology & Projects in the WhatsApp Business API and Click to WhatsApp Ads space.
• Collaborative Work Environment that fosters innovation, learning, and career development.
• Flexible & Inclusive Culture, where every team member has a voice and the chance to make a significant impact.

The role reports to the Head of Customer Support, and the position holder is part of the Product Team.

Main objectives of the role

·    Focus on customer satisfaction with the product and provide the first-line support.

Specialisation

·    Customer Support

·    SaaS

·    FMCG/CPG

Key processes in the role

·    Build extensive knowledge of our SAAS product platform and support our customers in using it.

·    Supporting end customers with complex questions.

·    Providing extended and elaborated answers on business & “how to” questions from customers.

·    Participating in ongoing education for Customer Support Managers.

·    Collaborate and communicate with the Development teams, Product Support and Customers

Requirements

·    Bachelor’s degree in business, IT, Engineering or Economics.

·    4-8 years of experience in a similar role in the IT Industry.

·    Solid knowledge of SaaS (Software as a Service).

·    Multitasking is your second nature, and you have a proactive + Customer First mindset.

·    3+ years of experience providing support for ERP systems, preferably SAP.

·    Familiarity with ERP/SAP integration processes and data migration.

·    Understanding of ERP/SAP functionalities, modules and data structures.

·    Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.

·    Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.

·    Profound understanding of the support processes.

·    Should know where to route tickets further and know how to manage customer escalations.

·    Outstanding customer service skills.

·    Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.

Excellent verbal and written communication skills in the English language

Together with the Head of Quality and Patient Safety, the Head of Quality and Patient Experience is

accountable for developing and driving the Trust’s strategy for quality, promoting the highest standards of

healthcare within the organisation. The role requires the post holder to communicate with staff at the highest

levels of the Trust and to engage with key local, regional and national stakeholder to inform development of

strategy and policy. Directly accountability to the Trust Board via the Chief Nurse and Medical Director, the

Heads of Quality provide vital assurance to the Board and its Committees that the Trust’s operations reflect

current best practice within the post holders’ designated areas of expertise and responsibility.

The Head of Quality and Patient Experience is the Trust lead for the following services:

•  Care Quality Commission registration and compliance
• Clinical Audit and Effectiveness
• Patient Experience and Involvement• Complaints management
• Chaplaincy (Spiritual and Pastoral Care)
• Patient Affairs (Bereavement office)
• Voluntary Services
• Promoting inclusion and diversity in relation to patient care – including provision of translating and
• interpreting services

Qualifications and Training

• Educated to Bachelor Degree level in a relevant subject, or hold an equivalent level

professional qualification or equivalent experience at senior level - E

• Relevant leadership or management qualification - E

• Evidence of strong and recent commitment to relevant ongoing professional development 

We are looking for a motivated PHP / Laravel Developer to come join our agile team of professionals.

If you are passionate about technology, constantly seeking to learn and improve your skillset, then you are the type of person we are looking for!

We are offering superb career growth opportunities, compensation, and benefits.

Required Skills :-

Knowledge of MVC Frameworks - Laravel is a must

Previous working experience as a PHP / Laravel developer for 1 or 2 year(s)

Basic JavaScript, HTML5, and CSS3 Bootstrap

A web application development background

OOP principles

Experience with Relational Databases like MySQL

Problem-solving skills.