Director Software Engineering & Development

About HighLevel 

HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With over 20,000 customers, we need people like YOU to help us grow and scale even further in the coming years. We currently have 600+ employees worldwide, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and, above all, encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/ 

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Role & Responsibilities 

Looking for a senior AI engineer for the platform team. The ideal candidate will be responsible to derive key insights from huge sets of data, build models around those, and take them to production.

• Implementation - 
• Analyze data to gain new insights, develop custom data models and algorithms to apply to distributed data sets at scale
• Build continuous integration, test-driven development, and production deployment frameworks
• Architecture - Design the architecture with the Data and DevOps engineers
• Ownership - Take ownership of the accuracy of the models and coordinate with the stakeholders to keep moving forward
• Releases - Take ownership of the releases and pre-plan according to the needs
• Quality - Maintain high standards of code quality through regular design and code reviews.

Qualifications

• Extensive hands-on experience in Python/R is a must.
• Proficiency in ML/DL frameworks and tools (e. g. Pandas, Numpy, Scikit-learn, Pytorch, Lightning, Huggingface)
• Strong command in low-level operations involved in building architectures for Ensemble Models, NLP, CV (eg. XGB, Transformers, CNNs, Diffusion Models)
• Experience with end-to-end system design; data analysis, distributed training, model optimisation, evaluation systems, for large-scale training & prediction.
• Experience working with huge datasets (ideally in TeraBytes) would be a plus.
• Experience with frameworks like Apache Spark (using MLlib or PySpark), Dask etc.
• Practical experience in API development (e. g., Flask, FastAPI).
• Experience with MLOps principles (scalable development & deployment of complex data science workflows) and associated tools, e. g. MLflow, Kubeflow, ONNX
• Bachelor's degree or equivalent experience in Engineering or a related field of study
• 3+ years of AI engineering experience
• Strong people, communication, and problem-solving skills

What to Expect when you Apply 

• Exploratory Call 
• Technical Round I/II
• Assignment 
• Cultural Fitment Round 

Perks and Benefits

• Impact - Work with scale, our infrastructure handles around 5 Billion+ API hits, 2 Billion+ message events, and more than 40 TeraBytes of data
• Compensation - Best in Industry
• Learning - Work with a team of A-players distributed across 15 countries who move fast (we have built one of the widest products on the market in under 3 years)
• Generous Device Policy - You get a Macbook Pro
• Unlimited Leave Policy
• 1 team offsite every year
• Remote first culture

EEO Statement: At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with dis abilities to perform the essential functions.

Technical Skills Required

Mandatory:

• Minimum 10 years of experience in software development with C# and the .Net framework/.net core.

• Experience on building RESTful services and MVC patterns-based web applications, web api and wcf

• Experience in ORM, Document-oriented NoSQL databases or RDMS • Experience with Git (GitHub), automatic deployments, continuous integration

• Expertise on JavaScript, HTML5, CSS, AngularJS, ReactJS, NodeJS, data visualization tools.

• Experience of working on highly scalable SaaS products

• Developed & debugged multi-threaded applications.

• Developed and deployed modules in Azure / Aws Good to have: • Experience in development of reports.

• Developed and deployed modules in Docker / Kubernetes • Experience as scrum owner

• Experience in agile development methodology

• Polyglot

Role and Responsibilities:

• Design, document, develop & test own product.

• Collaborate with team members.

• Care deeply about writing quality/testable/modular code

• Work with various stake holders across teams and prioritize deliverables.

• Drive efficient DevOps practices for full cycle .NET development and deployment.

Soft Skills Required

Mandatory:

• Clarity of thought

• Sincere

• Proactive

• Self-motivated

• Logical bent of mind (Analytical)

• Team player

• Flexible/adaptable

• Strong communication skills (both written and verbal)

• Leader with passion

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

• 16+ years of experience in designing and developing technology solutions using a variety of platforms, languages, and tools, with at least 5+ years of software architecture experience
• Strong background into Devops, Azure, Java, .NET, all mobile, web and backend solutions
• Ability to think breakthroughs by leveraging new age technologies and a deep understanding of the client’s business and the industry they operate in 
• Ability to lead by example by picking up coding of complex functionalities when required
• Strong understanding of technology and the ability to deep dive into a technology problem
• Ability to influence key client stakeholders on their technology and operations strategy
• Vast experience in owning delivery of complex technology solutions for global clients
• Ability to multitask and own multiple technology tracks simultaneously in a globally distributed delivery setup
• Experience in creating cutting edge technology solution by collaborating with other world class technologists 
• Balanced approach that aligns technology-based solutions with customer needs
• Visible thought leadership through technology blogs, whitepapers, presentations etc. 
• Fluent verbal and written language skills and ability to convey a message in a simple and structured manner, customized to the audience and to the mode of communication

RESPONSIBILITIES:

• Owning the technology health of the project / account on all key metrics 
• Ensuring projects / accounts meet technical standards of governance, technology standards and best practices
• Owning the long term as well as the short-term technology strategy of your project / account
• Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings  
• Conceptualizing and owning the technical architecture and design of the projects you are influencing
• Harnessing your consulting skills in a culture that promotes opportunities to provide thought leadership and breakthrough solutions for our clients.
• Running workshops internally and with customers on technology and business topics to create new solution areas and use cases
• Communicating and driving adoption of organizational technology initiatives in your account
• Mentoring and managing team members, by giving constant on-the-job feedback, and by providing guidance
• If you are aligned with a Center of Excellence (CoE) or practice –
• Defining the vision for the practice/CoE, creating plan/budget for the practice

• Do you like the idea of playing Master Shifu for product development teams? Or, what organizations think of it as playing an Engineering Manager.

• Do you live by the mantra of “buck stops with me”. Seriously, we also don’t know who Buck is and we are also looking for him.

• Have you led a product team of 15+ members in the past to successful outcomes? Okay, we would love to talk even if you unfortunately ran into a failure.

• Do you speak both binary and Humanary? Python , dialect, to talk to geeks and the Humanary, English or Hindi dialect, to talk to Clients. 

• Do you practice Agility? No, we don’t mean asanas from Baba Ramdev but things like Scrum or Kanban

• Do you practice Curiosity over Complacency? I..e are you a lean mean learning machine?

• Can you envision a solution architecture after hearing the product's vision and user stories? Do things like scalability, performability, flexibility, maintainability give you goosebumps of joy?

• Do you have an eye for good user experience?

Did you say Yes to all of them? My My! Love you! I’m sure your current team loves you too. But, if for whatever reason, you are looking for a new home then we would love to talk to you. We are a certified Great Place to Work, which means it’s a place where people love working with each other. And, you would too.

Send me an email, will ya?

Job Role : Engineering Manager

Responsibilities

• Lead and grow multiple engineering teams committed to building the innovative products
• Work effectively cross-functionally to drive change and influence product and process decisions.
• Help to shape thinking around designing scalable products and business processes/programs to support KlearNow rapid growth.
• Be both a deep technical leader and a thoughtful people manager.
• Champion engineering excellence, establishing business metrics, and drive continuous operational improvement.

Minimum Qualification

• BS/MS degree in Computer Science or related field.
• Overall 10+ years of Software engineering background.  
• 5+ years of management experience -Team Management: Lead a team of 6 – 8
• 3+ years of experience growing and managing multi-team organizations.
• 5+ years hands-on experience in core programming languages such as, Java, Python, go, SQL

Preferred Qualification

• Proven track record of creating and managing high performing teams.
• Experience with logistics domain
• Interest in people and organizations.
• Demonstrate creative problem solving and analytical skills.

If you wish to know more on the opportunity and like to pursue this further, then I would suggest that you share your updated CV and suggest a good time when we could connect.

About Company

KlearNow is pioneering “Logistics as a Service” (LaaS) by creating the industry’s first fully cloud-based digital network that can be used across the entire array of supply chain participants to simplify the transit of goods worldwide.

• KlearNow transforms outdated B2B logistics processes—simplifying lives.
• KlearNow turns daunting logistics paperwork into powerful information to move more goods through customs and drayage with just a few clicks.
• Its smart Logistics as a Service (LaaS) AI-powered platform eliminates wasted time and money, reduces costs, and enhances customer experiences by enabling new levels of visibility, productivity, and collaboration.

We are headquartered in the heart of Silicon Valley, Santa Clara, California with locations in India, Canada, UK. This year we will be expanding to multiple countries.

Why us

KlearNow is operational and a certified Customs Business provider in US, Canada and UK with plans to grow in many more markets in near future.  Be a part of a rapidly growing company where you will have the opportunity to extend our leadership position and fast-track innovation behind AI-powered intelligent supply chain solutions.

Over and above the core customs clearance solution, KlearNow is also providing consolidated freight visibility, data and document management and intra-port activity for efficient Drayage.

To know more about KlearNow, please visit our website https://www.klearnow.com/">https://www.klearnow.com/ 

As KlearNow grows, we’re looking for an Engineering Leader who is passionate about people growth and organizational development. This is a unique opportunity to help build the products and practices that will support KlearNow growth over the next round of funding. In this role, you will reimagine enterprise logistics software and build global products that enable KlearNow expand in Americas, Europe and Asia.

                                                       JD – Engineering Manager Role

Responsibilities:

• Designed, developed and deployed cloud-native applications (we use AWS)
• Working on or leading enterprise tech products and worked with enterprise customers
• Mentor & grow / Hire Engineering Managers to lead up these individual units.
• Work closely with Product Management, Business Development and Operations team and enable them by providing scalable and high quality technology solutions at a rapid pace.
• Set up the organisation & processes to enable timely delivery of projects with high quality.
• Set up best practices for development and champion their adoption.
• Well versed in Software Architecture and Design - You should be able to spot flaws in the existing architecture and design. You would help us refactor and re-architecture the code for easier and faster development.
• Oversee Architecture & design of technically robust, flexible and scalable solutions.
• Perform well in uncertainties and collaborate and work with unclear interfaces to other teams in our rapidly evolving organisations.
• Create clear career paths for team members and help them grow with regular & deep mentoring.
• Identify, define, and coordinate the training needs of the team.
• Perform regular performance evaluation and share and seek feedback on a regular basis
• Building and maintaining data capabilities at KredX while taking care of scaling, privacy and processing aspects.
• Ability to work with external partners and vendors to integrate with KredX product
• Write blogs and other technical papers to share the lessons with community both inside and outside the company and or participates in technical events to get new knowledge to the organisation while improving brand of engineering team at KredX
• Appropriately escalate any issues/concerns that require immediate attention from other affected parties
• Always be thinking about the engineering systems and business from different angles - fraud, downtimes, scale, business direction and more

Requirements:

• Experience in working with large scale unstructured data, and data science
• Deep Understanding of enterprise grade technologies.
• Deep understanding & expertise with highly transactional, large relational and complex systems.
• Strong leadership skills.
• Possess superb troubleshooting and problem analysis skills.
• Knowledgeable about new engineering paradigms and developments in software engineering

Responsibilities:

• Drive innovation and manage product development teams within a fast paced, agile environment
• Cultivate an environment of continuous engineering improvement through mentoring, feedback, and metrics
• Recruit IT professionals with business and industry experience, and develop, reward and energize a competent, effective team within the technology organization.
• Lead software development teams, obtaining necessary resources, acting as an escalation point and removing impediments to achieve goals and objectives
• Engage in hands-on design and ensure alignment of strategy, architecture, tools/methods with software engineers and architects to execute product road-maps
• Collaborate with a wide variety to stakeholders within business and technology teams to drive change required to execute product road-maps
• Enable integrated teams to deliver technology solutions in support of key product initiatives by working closely with product managers, technical project managers, architects, engineers, and quality assurance