Product Manager

The requirements are as follows:

1) Familiar with the the Django REST API Framework.

2) Experience with the FAST API framework will be a plus

3) Strong grasp of basic python programming concepts ( We do ask a lot of questions on this on our interviews :) )

4) Experience with databases like MongoDB , Postgres , Elasticsearch , REDIS will be a plus

5) Experience with any ML library will be a plus.

6) Familiarity with using git , writing unit test cases for all code written and CI/CD concepts will be a plus as well.

7) Familiar with basic code patterns like MVC.

8) Grasp on basic data structures.

Review Criteria

• Strong Lead – User Research & Analyst profile (behavioural/user/product/ux analytics)
• 10+ years of experience in Behavioral Data Analytics, User Research, or Product Insights, driving data-informed decision-making for B2C digital products (web and app).
• 6 months+ experience in analyzing user journeys, clickstream, and behavioral data using tools such as Google Analytics, Mixpanel, CleverTap, Firebase, or Amplitude.
• Experience in leading cross-functional user research and analytics initiatives in collaboration with Product, Design, Engineering, and Business teams to translate behavioral insights into actionable strategies.
• Strong expertise in A/B testing and experimentation, including hypothesis design, execution, statistical validation, and impact interpretation.
• Ability to identify behavioral patterns, funnel drop-offs, engagement trends, and user journey anomalies using large datasets and mixed-method analysis.
• Hands-on proficiency in SQL, Excel, and data visualization/storytelling tools such as Tableau, Power BI, or Looker for executive reporting and dashboard creation.
• Deep understanding of UX principles, customer journey mapping, and product experience design, with experience integrating qualitative and quantitative insights.

Preferred

• Ability to build insightful dashboards and executive reports highlighting user engagement, retention, and behavioral metrics; familiarity with mixed-method research, AI-assisted insight tools (Dovetail, EnjoyHQ, Qualtrics, UserZoom), and mentoring junior researchers

Job Specific Criteria

• CV Attachment is mandatory
• We have an alternate Saturday’s working. Are you comfortable to WFH on 1st and 4th Saturday?

Role & Responsibilities

Product Conceptualization & UX Strategy Development:

• Conceptualize customer experience strategies
• Collaborate with product managers to conceptualize new products & align UX with product roadmaps.
• Develop and implement UX strategies that align with business objectives.
• Stay up-to-date with industry trends and best practices in UX & UI for AI.
• Assist in defining product requirements and features.
• Use data analytics to inform product strategy and prioritize features.
• Ensure product alignment with customer needs and business goals.Develop platform blueprints that include a features and functionalities map, ecosystem map, and information architecture.
• Create wireframes, prototypes, and mock-ups using tools like Figma
• Conduct usability testing and iterate designs based on feedback
• Employ tools like X-Mind for brainstorming and mind mapping

Customer Journey Analysis:

• Understand and map out customer journeys and scenarios.
• Identify pain points and opportunities for improvement.
• Develop customer personas and empathy maps.

Cross-Functional Collaboration:

• Work closely with internal units such as UX Research, Design, UX Content, and UX QA to ensure seamless delivery of CX initiatives.
• Coordinate with development teams to ensure UX designs are implemented accurately.

Data Analytics and Tools:

• Utilize clickstream and analytics tools like Google Analytics, CleverTap, and Medallia to gather and analyse user data.
• Leverage data to drive decisions and optimize customer experiences.
• Strong background in data analytics, including proficiency in interpreting complex datasets to inform UX decisions.

Ideal Candidate

• Bachelor’s or Master’s degree in a relevant field (e.g., UX Design, Human-Computer Interaction, Computer Science, Marketing).
• 5+ years of experience in CX/UX roles, preferably in a B2C environment.
• Proficiency in analytics tools (Google Analytics, CleverTap, Medallia, Hotjar, etc).
• Strong understanding of wireframing and prototyping tools (Figma, XMind, etc).
• Excellent communication and collaboration skills.
• Proven experience in managing cross-functional teams and projects.
• Strong background in data analytics and data-driven decision-making.
• Expert understanding of user experience and user-centered design approaches
• Detail-orientation with experience and will to continuously learn, adapt and evolve
• Creating and measuring the success and impact of your CX designs
• Knowledge of testing tools like Maze, UsabiltyHub, UserZoom would be a plus
• Experienced in designing responsive websites as well as mobile apps
• Understanding of iOS and Android design guidelines
• Passion for great customer-focus design, purposeful aesthetic sense and generating simple solutions to complex problems.
• Excellent communication skills to be able to present their work and ideas to the leadership team.

Key Responsibilities

Design, develop, and maintain scalable applications using .NET Framework / .NET Core

Work with databases using MS SQL Server, Entity Framework, and Dapper

Build and consume RESTful APIs using ASP.NET MVC / Web API

Collaborate with front-end teams using HTML, CSS, JavaScript, Angular/React

Implement cloud solutions using Microsoft Azure (App Services, Azure SQL, Web Jobs, Automation)

Conduct code reviews and mentor junior developers

Ensure application performance, security, and scalability

Follow best practices for coding, testing, and deployment

Required Skills

Strong experience in C#, .NET Framework, .NET Core

Hands-on experience with MS SQL Server

Expertise in ASP.NET MVC, Web API

Proficiency in Entity Framework / Dapper

Experience with Git or similar version control systems

Front-end experience with Angular

Experience in project leadership or team handling

About the profile:

Marut Air Systems Pvt. Ltd. is India's foremost manufacturer of industrial ventilation products. With a flawless track record of achieving a 100% sales conversion ratio, we are recognized for our unrivalled expertise in resolving industrial ventilation challenges. Our highly engineered, cost- effective, and environmentally friendly products have set industry standards and are trusted by leading brands across the nation.

Roles and Responsibilities:

• Convert leads into deals.

• Develop and maintain strong relationships with existing and potential clients

• Conduct technical presentations and product demonstrations to prospective clients.

• Provide technical expertise and guidance to clients regarding our ventilation products.

• Prepare and deliver proposals and quotations to customers, ensuring accuracy and timely response.

• Negotiate contracts and pricing terms with clients to maximize the company's profitability.

• Stay up-to-date with industry trends and developments to identify new business opportunities.

• Maintain strong relationships with existing clients, ensuring their needs are met and expectations exceeded.

• Frequent customer visits required.

Benefits:

• Self-development.

• Exceptional growth in the Ventilation industry.

• Opportunity to meet big industrialists.

• Very comfortable work environment.

• Public relations.

• 100% sales conversion organization.

• Strong work ethics, our employees are our first priority than our customers.

Skills required:

• Groomed and Confident Personality

• Must have excellent verbal and written communication skills

• Email Communication Skills

Subject Matter Expert also referred to as SME, is a person who has special skills or knowledge on a particular job or topic. An SME is considered an expert on a certain topic – not only educated on the subject but has the capacity to share their knowledge with other team members.

Qualification for SME Insurance:

1. 3-5 experience in the insurance industry
2. Experience in insurance products (all products including life, health & general) and processes and the insurance industry chain
3. Bachelor’s degree (or equivalent)
4. English: Fluent

Roles and responsibilities

1. Strong Process & product knowledge of the Insurance products
2. Keeping up-to-date with industry developments. Offer solutions and suggestions for process and product improvement to management.
3. Responsible for facilitating OJT for the new joiners on all Insurance related products and processes. 
4. Help in designing a best-in-class customer support and engagement journey for insurance products.
5. Liaise with different stakeholders/partners for quicker resolution of customer inquiries and requests.
6. Ability to take ownership and work for early resolution and closure of customer issues.
7. Ability to accept change and make the best of any situation.
8. Proactive in highlighting/ escalating issues/ concerns/ Areas Of Improvements/ opportunities to the leadership team to get their help as and when needed
9. Handling and monitoring of all complaints received through all mediums through tracking in defined TATs
10. Ensure that complaint closure quality (RCA) is tracked closely by ensuring first understanding all the issues highlighted by the customer. Maintenance of all RCAs and process improvements undertaken for relevant complaints
11. Keeping up to date with all the regulatory requirements and changes in the Insurance industry

Hii !!

Greetings from MNR Solutions!!

URGENT HIRING -Human Resource Business Partner

Exp-4 to 8 Yrs
No of Position-2

location-Gurgaon/Janakpuri

Qualification, Experience & Skill Requirements:

• Bachelor's degree along with an MBA in HR with experience of 4+ Years.
• Minimum 4+ years of experience in Coaching/ Leadership Training/ HRBP roles

· Innovative thinker, Self-motivator & Drive to work. Proficiency in HR ERP Tools and Microsoft Office applications.

· Expertise resolving complex employee relations issues.

· Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations and performance management.

• Excellent organizational skills and ability to multitask, Business Acumen / ability to understand Business.
• Excellent time and work pressure management skill, ability to prioritize, ability to work independently, high attention to detail and ability to meeting established deadlines.
• Good at detailed documentation
• Excellent communication & interpersonal skills
• Strong communication, presentation, and persuasion skills. Proven ability in stakeholder management. Enthusiastic and positive attitude
• Interpersonal skills to communicate with various types of client groups and leaders.

Key Responsibilities

· Provide day-to-day performance management guidance to line management (e.g., coaching, career development, disciplinary actions)

• Conducts weekly meetings with respective business units.
• Consults with line management, providing HR guidance when appropriate.
• Analyses trends and metrics in partnership with the HR group to develop solutions, programs, and policies.
• Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.

· Mentor managers on employee development best practices on hiring, terminations and conflict resolution

· Conduct regular meetings with respective business leaders

· Provide guidance and input on org structuring, workforce planning and succession planning

· Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention

· Manage and resolve complex employee relations issues. Conducts effective, thorough and objective investigations. Document these discussions in detail on email.

· Assess learning needs across different teams and plan training programs to address them

· Plan, design, deliver and evaluate learning and development programs for all grades of employees

· Design and execute initiatives to communicate & inculcate vision and values across the organization

· Maintain a post-training evaluation system to ensure learning effectiveness of different programs

Turtlemint is a technology platform (http://www.turtlemint.com/">www.turtlemint.com) that facilitates the entire process of researching, decision-making and buying insurance. Turtlemint is building a unique insure-tech platform which is enabling the transaction of complex products with a simple and intuitive interface. On the supply side, Turtlemint aggregates more than 25+ insurers and enabled three unique demand channels. First, direct to consumer channels where users buy insurance products. Second, a network of more than 35,000 agents across India who use the Turtlemint platform to sell insurance. Third, the SaaS version of the same platform for large financial institutes, consumer applications, etc. Now it is expanding into other financial products like mutual funds.

Turtlemint is founded by IIT/IIM graduates, ex-employees of top companies like ICICI Lombard, Yahoo, eBay, and Quikr. Our management team has to experience building and growing many successful technologies and consumer companies. Turtlemint is growing rapidly and it is already amongst the top three insurance platforms in India. We are a well-funded startup, backed by leading Venture Capitalists, and began our business operations in September 2015. We strongly believe that as a technology-led company we can truly disrupt the 'old economy' financial services businesses, a multi-billion dollar industry in India.

Turtlemint promises to offer an intellectually enriching and fun work environment, and an opportunity to work with smart and dedicated colleagues. Come make an impact on millions of users on an important but often ignored aspect of their life - financial security & freedom!

Job Description  

Position: Engineering Manager

Role:  Engineering Manager  

Experience: 8-15 years  

Location: Mumbai/Pune

Responsibilities

• Lead a team of engineers and product managers in the ideation and technical development of product
• Provide strategic and operational oversight for Enterprise software product development
• Work closely with business leaders to develop short and long-term strategies
• Manage business expectations, resolve conflicts, and keep businesses aligned
• Define the processes needed to achieve operational excellence in all areas, including project management and system reliability
• Experience scaling and managing 5-20 person teams
• Develop and drive execution on 6 months and 1-year road maps
• Drive innovation, establish new approaches in improving productivity
• Establish a metrics-based organization, develop key operational metrics and push for continuous improvement.
• Ensure system security, data integrity, and accuracy of financial records

Skillset and Experience

• 8+ years of experience in building Enterprise software
• 8+ years of experience with programming languages such as Java, PHP, Python, or C++
• 5+ years experience with agile systems development methodologies
• 4+ years of experience managing engineering teams including hiring/termination and performance management
• 3+ years of experience with either Spring Boot, Play Framework, Django, etc

Bachelors in Computer Science or a related technical field, or equivalent experience 

Finally, and most importantly, drive, energy, and motivation to succeed with delivering great customer experiences 

Bonus Qualification

• Experience developing financial products like insurance, mutual funds, etc
• Ability to understand the business logic
• Organizational and analytical skills

What you get: 

• To work in an early-stage consumer internet start-up in disruptive space  
• To directly work with the founding team of graduates from IIT/ IIM and experience at top internet brands like Yahoo/ eBay  
• Great culture and work with like-minded colleagues  
• Health Insurance for yourself and your family