Digital Marketing Team Lead

Job Title: Customer Service Representative – Healthcare – FEMALE

Location: Vasanthnagar, Bangalore (Female, Onsite, Full time)

Department: Customer Service

Reports To: Operations Manager

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: www.miror.in

Summary

We are seeking a motivated, customer-focused professional to join Miror Therapeutics Pvt. Ltd. as a Customer Service Representative. The ideal candidate will be responsible for handling customer interactions, supporting patients, and promoting Miror’s healthcare products and services with empathy, efficiency, and professionalism.

Key Responsibilities

·       Handle inbound calls and make outbound calls to prospective and existing customers/patients to promote Miror’s healthcare products and services.

·       Provide accurate and detailed product information, address customer queries, and deliver high-quality service with empathy and understanding.

·       Communicate with customers through phone calls, WhatsApp, email, and SMS.

·       Execute and manage WhatsApp and email marketing activities.

·       Record, update, and maintain accurate customer information, interactions, and feedback in the system.

·       Follow up with customers to ensure satisfaction and support patient engagement.

·       Collaborate with internal teams to ensure smooth communication and customer experience.

Requirements

·       Bachelor’s degree in any discipline; candidates with healthcare-related qualifications or experience will be preferred.

·       3–5 years of experience in customer service, inbound/outbound calling roles; healthcare industry experience is highly desirable.

·       Strong verbal and written communication skills with persuasive ability.

·       Proficiency in MS Office and basic computer applications.

·       Customer-oriented mindset with strong problem-solving skills.

·       Ability to multitask and work in a fast-paced environment.

Key Skills

·       Customer Service Excellence

·       Healthcare Product Knowledge

·       Strong Communication & Relationship Management

·       Empathy, Patience, and Active Listening

·       Attention to Detail

·       Time Management

Why Join Us?

·       Work at the intersection of healthcare, community, and technology

·       Directly impact the lives of women across India and beyond

·       Flexible work environment and collaborative team

·       Opportunity to grow with a purpose-driven startup

How to reach me?

Connect with me on my LinkedIn

Check us out on – www.miror.in

Best Regards,

Indrani Dutta

Senior HR Manager

www.miror.in

Role: Creative Producer – Web Series

Industry: Media and Entertainment Industry

Function: Product Management

Age Upto: 38 Years

City/State: Noida

Education: Graduation

Work Mode : ONSITE

Working Day : 5

Required Skills: Creative Vision & IP Development,  End-to-End Content Production Leadership,  Cinematic Storytelling & Audience Psychology,  Team Leadership & Cross-Functional Collaboration,  Data-Driven Content Strategy

Description :

Job Overview:

The Creative Producer – Web Series will lead the overall creative vision, strategy, and execution of Web Series content across all formats. The role demands a visionary storyteller who deeply understands cinematic language, audience psychology, and cultural nuances, while maintaining creative excellence and market relevance.

The Creative Producer will be responsible for ideating and developing high-impact original IPs, supervising the full content lifecycle, and ensuring every story aligns with Company’s mission — “Entertainment First in Culture.”

Key Responsibilities:

1. Creative Strategy & Vision:

● Drive the creative vision for company Web Series, ensuring all projects align with the platform’s cultural and entertainment goals.

● Lead ideation and development of original IPs across genres with strong emotional and cinematic value.

● Work closely with screenwriters, directors, and producers to develop highly engaging and culturally resonant scripts.

● Ensure creative consistency, strong storytelling structure, and high production quality across all stages — from concept to scripting, production, post, and release.

2. Content Development & Execution:

● Responsible for content commissioning as per Company’s overall strategy and creative roadmap.

● Ensure smooth execution of projects within defined budget and TATs, maintaining excellence in storytelling and visual quality.

● Maintain a yearly content pipeline, pre-planning content commissioning and licensing in sync with business and cultural objectives.

● Supervise the pre-production, production, and post-production stages of Web Series content to ensure alignment with creative vision.

3. Team Supervision & Collaboration:

● Lead and mentor a team of associate creative producers, writers, producers, and content strategists, fostering innovation and creative ownership.

● Supervise cross-functional teams (internal & external) through all phases — from ideation and scripting to marketing and release.

● Collaborate with marketing, insights, and analytics teams to align creative output with performance goals and audience insights.

4. Platform & Audience Insights:

● Monitor content trends, audience behavior, and performance data to refine content strategies.

● Scout emerging formats, genres, creators, and storytelling trends to keep the company ahead of the curve.

● Analyze content performance metrics and deliver stories with high engagement and completion rates.

● Identify opportunities for IP expansion, spin-offs, or multi-platform storytelling to strengthen the Company's brand footprint.

Qualifications & Skillset:

Creative & Storytelling Skills:

● In-depth understanding of characters, emotions, and visual storytelling.

● Strong grasp of concept selection, narrative pacing, and audience connection.

● Proven ability to develop culturally rooted, high-engagement content.

Technical & Process Understanding

● Deep understanding of Pre-Production (casting, budgeting, locations, costumes, treatment).

● Strong knowledge of Post-Production (editing, sound design, BGM, DI, VFX).

● Ability to maintain storytelling quality across production pipelines.

Strategic & Analytical Strengths:

● Strong understanding of market trends and audience insights.

● Skilled in using data and analytics to shape creative decisions and assess content performance.

Leadership & Decision-Making

● Proactive problem-solver with strong creative judgment.

● Excellent team management and multi-tasking capabilities.

● Ability to balance creative ambition with business strategy and timelines.

Experience:

● Minimum 8+ years of experience in web series creation, creative leadership roles.

● At least 5+ years of on-ground experience in Web Series production and 3+ years in OTT/platform-based content creation.

● High on learning, high on passion, and driven by creative innovation.

Cultural Understanding:

● Deeply rooted understanding of regional culture or broader Hindi-speaking belt sensibilities.

● Ability to translate cultural authenticity into mass, relatable storytelling.

Ideal Candidate:

This role is ideal for a visionary creative leader who lives and breathes cinema — someone with the rare blend of creative instinct, analytical acumen, and cultural depth. The ideal candidate will be passionate about building a cinematic universe that entertains, represents, and elevates regional India on a global scale.

Key Responsibilities

● Engage proactively with potential customers through outbound calls. ● Counsel students effectively and convert potential leads into successful sales.

● Respond promptly to assigned leads and demonstrate strong follow-up skills.

● Achieve weekly and monthly performance targets in a metrics-driven environment.

● Understand customer needs and provide suitable course recommendations.

Candidate Profile

● Excellent communication skills.

● Strong proficiency in English + Tamil / Telugu / Kannada / Hindi / Marathi. Knowledge of regional languages is an added advantage.

● Passion for building a successful career in sales.

● Customer-focused with strong persuasion and negotiation abilities. ● Confident, target-oriented, and self-driven.

● Must have a laptop with functional audio/video capabilities. 

Mission

Own architecture across web + backend, ship reliably, and establish patterns the team can scale on.

Responsibilities

• Lead system architecture for Next.js (web) and FastAPI (backend); own code quality, reviews, and release cadence.
• Build and maintain the web app (marketing, auth, dashboard) and a shared TS SDK (@revilo/contracts, @revilo/sdk).
• Integrate Stripe, Maps, analytics; enforce accessibility and performance baselines.
• Define CI/CD (GitHub Actions), containerization (Docker), env/promotions (staging → prod).
• Partner with Mobile and AI engineers on API/tool schemas and developer experience.

Requirements

• 6–10+ years; expert TypeScript, strong Python.
• Next.js (App Router), TanStack Query, shadcn/ui; FastAPI, Postgres, pydantic/SQLModel.
• Auth (OTP/JWT/OAuth), payments, caching, pagination, API versioning.
• Practical CI/CD and observability (logs/metrics/traces).

Nice-to-haves

• OpenAPI typegen (Zod), feature flags, background jobs/queues, Vercel/EAS.

Key Outcomes (ongoing)

• Stable architecture with typed contracts; <2% crash/error on web, p95 API latency in budget, reliable weekly releases.

We are seeking a motivated and detail-oriented Junior Backend Engineer to join our team. The role involves developing and maintaining backend systems using Django and Python, while also managing on-premises hardware and deployments. You will work closely with cross-functional teams to ensure our software is reliably configured, deployed, and maintained in an on-prem environment.

Key Responsibilities

Backend Development: Design, develop, and maintain backend services and APIs using Python (Django or Flask).

On-Prem Deployment: Install, configure, and manage software on on-premises hardware, including servers and networking equipment.

Database Management: Design database schemas, write efficient queries, and optimize data access layers (PostgreSQL, MySQL, etc.).

API Integration: Implement and maintain RESTful APIs and integrate with third-party services.

Troubleshooting & Debugging: Diagnose and resolve application and infrastructure issues to ensure high availability.

Version Control & CI/CD: Use Git for version control and contribute to continuous integration and delivery pipelines (GitHub Actions, Jenkins, etc.).

Security & Compliance: Work with the team to ensure software and infrastructure meet security and compliance requirements.

Documentation: Maintain clear, comprehensive documentation for your code, configurations, and on-prem deployment processes.

Responsibilities

• Translate mockups and prototypes into interactive and responsive web applications with modern front-end technology
• Take highly complex information and make it digestible for business users
• Objectively navigate the unknown with effective communication and decision making
• Apply atomic design principles to emerging technologies and frameworks
• 
  

Eligibility

• Experience in Angular/React, proficiency with JavaScript/TypeScript, HTML, and CSS
• Expert knowledge of responsive web design
• Knowledge of Git, GitHub, GitLab, and/or Bitbucket
• Knowledge of programming patterns, design patterns, and principles
• Have a great sense of design and basic knowledge about interaction design concepts

Responsibilities

- Software Engineering

- Design and develop highly scalable, available, reliable, secure and fault tolerant systems with minimal

guidance for a market leader in the logistics industry

- Partner with team members on functional and nonfunctional requirements and spread design

philosophy, goals and improve the code quality across the team

- Research new technologies and tools that enable building the next generation of our services

- Provide technology leadership to the team and foster engineering excellence

- Product Delivery

- Partner with product managers to define and execute on the feature roadmap

- Translate business requirements into scalable and extensible design

- Coordinate with various cross functional teams on planning and execution

- Maintaining automated build / test / deployment environments

Qualifications

- Software Engineering

- Should have at least 4 years of hands on experience in designing, developing, testing and deploying

applications on Java, Ruby, Kotlin, Python, Node or Go for large scale applications

- Deep knowledge of one of the programming language they have experience in

- Proficient in OOP and Design Patterns, experience with functional programming would be a plus

- Data modelling experience in Relational Databases

- Ability to design and implement low latency RESTful services

- Product Delivery

- Ability to scope, review and refine user stories for technical completeness and to alleviate dependency

risks.

- Well versed in working with agile methodologies which includes phases such as design, development,

code review, testing and release management

- Ability to have worked in a CI/CD environment, with hands on experience with Git or any similar source

code management tools

- Product Maintenance

- Experience troubleshooting server performance issues such as memory tuning, GC tuning, resource leaks

etc

- Continuously refactor applications to ensure high quality design.

• Understanding business objectives and designing surveys to discover prospective customers preferences
• Perform a valid and reliable market research SWOT analysis
• Provide competitive analysis on various companys market offerings, identify market trends, pricing/business models, sales and methods of operation
• Collecting data on customers, competitors and marketplace and consolidating information into actionable items, reports, and presentations.
• Analyze and interpret data to identify patterns and solutions, including surveys and focus group transcripts
• Develop industry-specific, vertical-level nuances as the function matures
• Actively develop domain expertise, leveraging subject matter experts, and external sources
• Remain fully informed on market trends, other parties researches and implement best practices
• Managing existing clients, responding to them on calls, email and visits.
• Follow up on collections for overdue invoices
• Checking the internal orders, supply management and resolving quality issues if any
• Development of new business, filling new tenders and follow up on prospective Business
• Collecting market information
• Timely escalation of matters to top management for timely resolution.
• Submission of MIS Reports

Job Summary :

We are looking to hire a talented PHP Developer to manage our back-end services and ensure a seamless interchange of data between the server and our users. As a PHP Developer, you will be responsible for developing and coding all server-side logic.

• Bachelor’s degree in Computer Science or similar field.
• Knowledge of PHP web frameworks like Yii2, Laravel, and CodeIgniter.
• Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
• Understanding of object-oriented PHP programming.
• Familiarity with SQL/NoSQL databases.
• Good problem-solving skills.

• Conducting analysis of website and application requirements.
• Writing back-end code and building efficient PHP modules.
• Developing back-end portals with an optimized database.
• Integrating data storage solutions.
• Updating and altering application features to enhance performance.