Digital Marketing Manager

Responsibilities

 Define and maintain EDI communications & design, ensuring the architecture

supports global scalability and high availability across all business units.

 Lead the end-to-end design and deployment of complex EDI integrations using

Oracle EDI modules, Oracle integration cloud (OIC) and Cleo Integration Cloud

(CIC).

 Manage and optimize communication protocols (AS2, SFTP, HTTPS, API) and

oversee the onboarding of new trading partners (customers and suppliers).

 Collaborate with IT developers and ERP specialists to integrate EDI workflows

with ERPs like Oracle, ensuring data integrity across the transactions.

 Oversee the creation and maintenance of complex EDI maps (X12, EDIFACT)

and translation rules to meet diverse partner requirements.

 Conduct thorough analysis of existing EDI processes to identify latencies or

manual touchpoints, implementing automated solutions to improve operational

efficiency.

 Lead the development of comprehensive test plans and coordinate User

Acceptance Testing (UAT) for all new partner integrations or system upgrades.

 Provide Tier 3 technical support for EDI failures and mentor junior

analysts/developers on EDI best practices and standards.

Personal Characteristics

 Exceptional ability to troubleshoot complex integration failures and design long-

term architectural fixes rather than temporary patches.

 Advanced ability to translate technical EDI concepts into business language for

stakeholders and executives.

 Proven track record of building trusting relationships with cross-functional teams,

including Supply Chain, Finance, and IT.

 Ability to work with a high degree of accuracy, specifically regarding data

mapping and compliance with global messaging standards.

 Self-motivated individual who thrives on autonomy and takes ownership of the

entire B2B integration lifecycle.

 Comfortable working in a fast-paced EMS environment with shifting priorities and

diverse customer requirements.

Qualifications & Skills

 Bachelor’s degree in computer science, Information Technology, Engineering, or

equivalent experience in related field.

 5+ years of experience in EDI architecture and development.

 Extensive hands-on experience with Oracle EDI/E-Business Suite and Cleo

(CIC) is preferred.

 Deep knowledge of EDI standards (ANSI X12, EDIFACT) and communication

protocols (AS2, FTP/S, API).

 Prior experience in the EMS (Electronics Manufacturing Services) or High-Tech

Manufacturing industry is a must.

 Strong grasp of supply chain business processes, including Demand Planning,

Manufacturing Operations, and Intercompany transactions.

 Familiarity with SQL, XML, and JSON; experience with ERP-integrated EDI is

essential.

 Understanding of secure data transmission standards and B2B security best

practices.

We value diversity in our workplace and we are committed to Employment Equity. We

welcome & encourage applications from all qualified candidates.

Job Title: Pre - Sales Engineer

Location: Navi Mumbai, Vashi

Department: BMS (Building Management System)

Reports To: Regional Sales Manager

Job Summary:

We are seeking a dynamic and technically proficient Pre Sales Engineer to join our team. In this role, individual will be responsible to provide technical expertise and support to our sales teams, ensuring that customers receive accurate, tailored solutions that meet their needs. Individual will collaborate with internal and external stakeholders to drive sales growth, manage quotations, and ensure smooth execution of customer orders. The ideal candidate will have a strong technical background, sales aptitude, and excellent interpersonal skills.

Key Responsibilities:

• Technical Expertise: Leverage technical knowledge to support sales teams and provide accurate, technical solutions to meet customer needs.
• Commercial Awareness: Apply commercial understanding to enhance the precision of deals and customer proposals.
• Customer Solutions: Understand customer requirements and present customized technical solutions that align with their business goals.
• Collaboration: Work closely with sales teams to build strong customer relationships and drive revenue growth.
• Communication: Exhibit excellent communication skills, creating compelling sales presentations and effectively collaborating with customers, vendors, and internal teams.
• Solution Development: Develop solution architecture, detailed equipment lists, and presentation materials to meet customer requirements.
• Customer Support: Assist customers with technical issues related to equipment setup and resolve any post-sales concerns.
• Negotiation: Facilitate negotiations with potential customers, aligning technical and commercial aspects for successful deals.
• Quotation Management: Prepare accurate quotations based on customer requirements and ensure timely delivery through Regional Sales Managers.
• Vendor Coordination: Negotiate with vendors to secure backup quotes and select appropriate vendors based on technical product needs.
• Performance Tracking: Track issued quotations to monitor win rates, processing time, and the proportion of clean orders received.
• Internal Support & Coordination: Provide technical sizing, product selection, and support to Regional Sales Managers, ensuring timely and accurate quotations.
• Sales Support: Assist Regional Sales Managers and Dealers in technical discussions with customers to facilitate deal closure.
• Order Processing: Review purchase orders, ensure compliance with submitted offers, and coordinate with customers for amendments when necessary.
• Execution Handover: Once orders are finalized, pass on clean orders along with all required documentation to the Sales Operations Manager (SOM) for execution.
• Team Collaboration: Partner with the Regional Sales Manager to meet and exceed assigned regional sales targets.

Qualifications & Skills Required:

• Strong technical skills and comfort in leading technical discussions.
• Sales aptitude with a keen interest in interacting with customers.
• Proactive approach with a strong customer focus and problem-solving skills.
• Ability to quickly learn and adapt to new products and technologies.
• Excellent interpersonal and teamwork abilities.
• Knowledge of the PLC/Controller BMS industry preferred, though experience in HVAC is also acceptable.
• Familiarity with commercial terms and conditions and their application in sales processes.
• Proficiency in MS Office tools including Word, Excel, PowerPoint, and Project.

Preferred Qualifications and Experience:

• Engineering Degree (Electrical, Electronics, Mechanical)
• Strong communication and presentation skills.
• Familiarity with basic PLC and DDC design and software applications.
• Experience: 3-5 years of relevant in BMS or HVAC/ELV industry

Key Responsibilities:

• Deploy, configure, and maintain Prisma SASE / Prisma SD-WAN / Zscaler / Zero Trust solutions.
• Manage network security infrastructure, including IPSec VPNs, DNS Security, and QoS.
• Collaborate with cross-functional teams to design and implement cloud security and network protection strategies.
• Monitor, troubleshoot, and optimize SASE and network security systems for performance and threat mitigation.
• Respond to security incidents related to endpoint and network breaches.
• Prepare documentation for architecture, procedures, and system configurations.
• Stay updated with evolving threat landscapes and recommend security enhancements.

Educational & Certification Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Certifications like PCCSE, PCNSA, or equivalent are good to have.

Required Skills & Experience:

• Hands-on experience with:
• Prisma Access / Prisma SD-WAN
• Zscaler (ZIA/ZPA)
• Zero Trust Network Access (ZTNA)
• Cloud security platforms
• Strong networking fundamentals:
• IPSec VPNs, DNS Security, QoS
• Working knowledge of firewalls (e.g., Palo Alto, FortiGate).
• Solid analytical and problem-solving mindset.
• Excellent communication skills to coordinate with technical and non-technical teams.

Location: Bangalore

Experience: 2–5 years

Type: Full-time | On-site

Open Roles: 2

Start: Immediate

Why this role exists

Most systems work at a low scale.

Very few survive real production load, complex workflows, and enterprise edge cases.

We are building a platform that must:

• Scale from 500K → 20M+ interactions/month
• Handle complex insurance workflows reliably
• Become easier to deploy as it grows, not harder

This role exists to build the backend foundation that makes this possible.

What you’ll do

You will not just write services.

You will design and own core platform systems.

1. Scale the platform without breaking architecture

• Scale from 50K → 2M+ interactions/month
• Ensure:
• High availability
• Low latency
• Fault tolerance
• Avoid large rewrites — build systems that evolve cleanly

2. Build the workflow automation (WA) engine

• Design a flexible system with:
• States
• Stages
• Cohorts
• Dynamic workflows
• Ensure workflows:
• Handle edge cases reliably
• Can be configured easily
• Move from:
• Hardcoded flows → configurable execution engine

3. Build the insurance-specific data layer

• Design data models for:
• Policy states
• Claim workflows
• Consent tracking
• Ensure the system works across:
• Multiple insurers
• Multiple use cases
• Build a platform-first data layer, not use-case-specific hacks

4. Make deployment and setup simple

• Ensure workflows and data models are:
• Easy to configure
• Easy to launch
• Reduce friction for:
• Product teams
• Deployment teams

5. Create a compounding data advantage

• Build a data layer that:
• Improves with every deployment
• Captures structured signals
• Ensure data becomes a long-term edge, not just storage

6. Own production reliability

• Participate in on-call rotation across 3 engineers
• Ensure:
• Incidents are handled quickly
• Root causes are fixed permanently
• Build systems where reliability is shared, not individual

What success looks like

• Platform scales to 2M+ interactions/month smoothly
• Workflow engine supports complex, dynamic use cases
• Data layer enables fast deployment across accounts
• Edge cases are handled without constant firefighting
• System becomes easier to use as it grows
• Production issues are rare and predictable

Who you are

• You have 2-5 years of backend engineering experience
• You have built:
• Scalable systems
• Distributed services
• You think in:
• Systems
• Data models
• Trade-offs
• You are comfortable owning:
• Architecture
• Production systems

What will make you stand out

• Experience building:
• Workflow engines
• State machines
• Data-heavy platforms
• Strong understanding of:
• System design
• Distributed systems
• Failure handling
• Experience working in:
• High-scale production environments

Why join

• You will build the core backend of an AI platform
• Your work directly impacts:
• Scale
• Reliability
• Product capability
• You will design systems that move from:
• Use-case specific → platform-level infrastructure

What this role is not

• Not just API development
• Not limited to feature-level work
• Not disconnected from production realities

What this role is

• A system architect
• A builder of scalable platforms
• A driver of long-term technical advantage

One question to self-evaluate

Can you design backend systems that scale, handle edge cases, and become easier to use as they grow?

Critical Skills:

•           Knowledge of Intune / Autopilot

•           Knowledge of windows reset

•           Application downloads > recognize if something is blocked (Zscaler knowledge / or know how it works)

•           Macro’s knowledge

•           Communication skills

•           Proactive

•           Migrate user profiles, data, and settings to the new IT environment.

•           Ensure data integrity and security during the migration process.

•           Test and validate migrated data to identify and resolve any issues. 

•           Create and configure user accounts in the new IT environment.

•           Assign appropriate permissions and access rights.

•           Ensure seamless access to resources and applications

•           Provide training and support to end-users during and after the migration process.

•           Assist users with any issues or questions related to the new environment.

•           Develop and maintain user documentation and knowledge base articles.

•           Monitor the new environment for any issues or problems.

•           Troubleshoot and resolve any migration-related issues.

•           Provide ongoing support to end-users.

•           Strong technical knowledge of IT infrastructure, including hardware, software, and networks

•           Experience with end-user migration tools and techniques.

•           Proficiency in Microsoft Office Suite and other productivity tools.

•           Excellent problem-solving and troubleshooting skills.

•           Strong communication and interpersonal skills.

Preferred Characteristics

•           Ability to effectively communicate and instill confidence with peers and all key stakeholders.

•           Effective influencing and negotiation skills in an environment where resources may not be in direct control of this role.

•           Excellent analytical, strategic conceptual thinking, strategic planning and execution skills.

•           Strong business acumen, including industry, domain-specific knowledge of the enterprise and its business units

•           Expertise in budget planning and financial management

•           Deep understanding of current and emerging technologies and how other enterprises are employing them to drive digital business and how they may be applied to the enterprise to drive digital business

•           Ability to manage geographically diverse teams and overcome the culture clashes that may arise

•           Ability to drive organizational change and build capabilities that effectively balance the needs for continuously exploiting capabilities to optimize operational efficiency, with delivering innovative and agile IT solutions to enable the business to explore digital business opportunities

•           Excellent verbal and written communication skills, including the ability to explain digital concepts and technologies to business leaders, and business concepts to the IT workforce

For a startup run by a serial founder:

Job Description :

- Architect and develop our B2B platform, focusing on delivering an exceptional user experience.

- Recruit and mentor an engineering team to build scalable and reliable technology solutions.

- Work in tandem with co-founders to ensure technology strategies are well-aligned with business objectives.

- Manage technical architecture to guarantee performance, scalability, and adaptability for future needs.

- Drive innovation by adopting advanced technologies into our product development cycle.

- Promote a culture of technical excellence and collaborative spirit within the engineering team.

Qualifications :

- Over 8 years of experience in technology team management roles, with a proven track record in software development and system architecture + Dev Ops

- Entrepreneurial mindset with a strong interest in building and scaling innovative products.

- Exceptional leadership abilities with experience in team building and mentorship.

- Strategic thinker with a history of delivering effective technology solutions.

Skills :

- Expertise in modern programming languages and application frameworks.

- Deep knowledge of cloud platforms, databases, and system design principles.

- Excellent analytical, problem-solving, and decision-making skills.

- Strong communication skills with the ability to lead cross-functional teams effectively.

About your Role

At Fintech Primitives we are reimagining WealthTech from the ground up. We are a B2B fintech infra company with deep customer obsession. We currently power some of the fastest growing fintechs and enterprises. We are on a high growth track and need people like you to join us on this mission towards hyper-scale.

We are looking for Integration and Support superheroes to help our customers succeed. This is your chance to work directly with multiple fintechs / enterprises and help them realize their dreams of changing how investing works.

Your Career   

You will join the highly skilled team who are responsible for delivering Cybrilla’s Fintech Primitives services. You represent the company for the world outside, it’s that simple! When the customer closes technical sessions or queries they should feel confident about knowing our products and services. In short, they should be equipped with the tools to be successful. In short, they should be equipped with the tools to be successful. 

Responsibilities : 

 Your customers are developers here who are integrating Fintech primitives APIs, you make an impact by providing implementation, integration and operational guidance. You independently dive into the problem with the eye to both immediate resolution and follow-up through changes and automations.

This enables our customers to develop an awesome product!  

Diagnose and troubleshoot concerns 

1. Often customers may not know where the issue lies - so ask simple, accurate and complete data inputs to understand the problem and get started with root cause analysis and resolution.
2. Time is of the essence - by providing timely response and resolution within the SLA, you induce confidence and path to great relationship building with your customers.
3. Collaborate and coordinate with cross-functional teams (delivery, product, operations, engineering, related 3rd parties, customer) and look for ways to improve the velocity of issue resolution.
4. Handle interruptions \ technical upgrades via upfront communication, keeping customers up to date at all times until resolution.

Help customers implement product 

1. Be updated! - by continuously improving your technical and operational understanding of the product, you provide the latest and greatest product implementation assistance to the customers. 
2. Enable smooth integration of the product into customer’s business by resolving technical or operational queries at any stage of implementation.
3. Enable faster onboarding and go live by guiding them at every step of the implementation. 

Represent customer issues

1. Understand areas of product and service improvement during collaboration with internal teams and external customers.
2. Correlate technical and operational issues across product verticals as well as customer accounts.
3. Act as a customer advocate and drive enhancements and feature requests with internal teams on products and services. 
4. Utilize feedback to improve customer experience and debugging strategies.

Required Skills and Experience - 

 Must have skills -  

• 7 to 10 years of experience as a Customer Success Engineer.
• Problem-solving and troubleshooting skills.
• Strong will to provide customer services according to agreed SLA’s.
• Degree in Programming or scripting language and databases.

Good to have skills - 

• Exposure to mutual funds as an investor is preferable.

What’s in it for you?

• Opportunity to work on a unique developer first platform for the Indian wealth management industry.
• Opportunity to work with a highly respected & appreciated fintech company.
• Opportunity to solve deep domain and technology problems, at scale.
• Increasing your geek quotient, by attending meetups and conferences. Yes, we dig that stuff.
• Grow exponentially, by working in small and transparent teams.
• Who says you can’t make friends at work, we do!

JOB Description

Job Title:         Marketing Manager  

Industry:         Services like Hospitality/Entertainment/ Events / Facilities Etc. 

 Roles and Responsibilities 

• Understanding of general Business and Marketing concepts.
• Prepare Marketing Plan and Budgets.
• Familiarity with social media, social networking, email marketing and other digital marketing platforms.
• Strong written and verbal communication skills.
• Prepare and deliver promotional presentations.

• Coordinate with Digital marketing agency for generating Analytics Report.
• Lead Generation.
• Perform necessary market research for the business units. 

• Understanding and execution of branding, branding guidelines and Corporate Communication.

Skills             

• Awareness of Digital Marketing Platforms and Distribution Channels.
• Verbal and Written Communication.
• SEO & SEM, Email campaigns, Google Ads.
• Exposure towards Branding and Market Campaigns is a must.

• Must have knowledge of Website testing and API testing
• Must have knowledge of Linux and SQL
• Should have hands on automation experience with Selenium and developed multiple frameworks
• Should have worked on Robot Framework and can develop automation framework from scratch
• Must have worked on cloud providers such as BrowserStack, SauceLabs, PCloudy, etc.
• Must have worked on running tests parallely on multiple browser instance
• Should knowledge of at least one interpreted programming language like Python OR Java
• Should have worked on CI/CD tool such as Jenkins, CircleCI, TravisCI, TeamCity