Sales Engineer

Role Overview

The ideal candidate should be a problem-solver, an innovative thinker, and capable of handling both functional and technical aspects of Odoo. Engage with clients to understand business requirements and provide tailored Odoo solutions. Conduct on-site/Virtual client meetings, demonstrations, and requirement-gathering sessions

Key Responsibilities

• Work with business stakeholders to gather, analyze, and document requirements.
• Map business processes to Odoo functionalities and recommend best-fit solutions.
• Ensuring smooth deployment and minimal disruption to our clients' operations.
• Collaborate with the technical team to design custom modules and integrations.
• Work closely with the technical team to design and implement custom modules and integrations.
• Provide post-implementation support and ongoing optimization of Odoo.
• Monitor system performance and suggest improvements to maximize efficiency.
• Manage multiple projects simultaneously, prioritizing tasks and meeting deadlines.
• Share knowledge and expertise with team members, contributing to the growth and development of our Odoo community.
• Ensure high-quality deliverables, adhering to our quality standards and best practices.
• Stay up-to-date with Odoo developments, industry trends, and best practices, identifying opportunities for improvement and innovation.

Requirements

• Good Communication Skills.
• Odoo certification is an advantage.
• Strong knowledge of Odoo modules, architecture and Frameworks,
• Hands-on experience with Odoo configuration, customization, and integration.
• Ability to manage multiple projects and deliver within deadlines.
• Analytical mindset with problem-solving skills and attention to detail. 

Job Title: AI Engineer

Location: Bangalore, India

About Us:

Meraki Labs stands at the forefront of India's deep-tech innovation landscape, operating as a dynamic venture studio established by the visionary entrepreneur Mukesh Bansal. Our core mission revolves around the creation and rapid scaling of AI-first and truly "moonshot" startups, nurturing them from their nascent stages into industry leaders. We achieve this through an intensive, hands-on partnership model, working side-by-side with exceptional founders who possess both groundbreaking ideas and the drive to execute them.

Currently, Meraki Labs is channeling its significant expertise and resources into a particularly ambitious endeavor: a groundbreaking EdTech platform. This initiative is poised to revolutionize the field of education by democratizing access to world-class STEM learning for students globally. Our immediate focus is on fundamentally redefining how physics is taught and experienced, moving beyond traditional methodologies to deliver an immersive, intuitive, and highly effective learning journey that transcends geographical and socioeconomic barriers. Through this platform, we aim to inspire a new generation of scientists, engineers, and innovators, ensuring that cutting-edge educational resources are within reach of every aspiring learner, everywhere.

Role Overview:

As an AI Engineer on the Capacity team, you will design, build, and deploy the intelligent systems that power our AI Tutor and Simulation Lab.

You’ll collaborate closely with prompt engineers, product managers, and full-stack developers to build scalable AI features that connect language, reasoning, and real-world learning. This is not a traditional ML ops role,  it’s an opportunity to engineer how intelligence flows across the product: from tutoring interactions to real-time physics reasoning.

Your Core Impact

• Build the AI backbone that drives real-time tutoring, contextual reasoning, and simulation feedback.
• Translate learning logic and educational goals into deployable, scalable AI systems.
• Enable the AI Tutor to think, reason, and respond based on structured academic material and live learner inputs.

Key Responsibilities:

1. AI System Architecture & Development

• Design and develop scalable AI systems that enable chat-based tutoring, concept explainability, and interactive problem solving.
• Implement and maintain model-serving APIs, vector databases, and context pipelines to connect content, learners, and the tutor interface.
• Contribute to the design of the AI reasoning layer that interprets simulation outputs and translates them into learner-friendly explanations.

2. Simulation Lab Intelligence

• Work with the ML team to integrate LLMs with the Simulation Lab; enabling the system to read experiment variables, predict outcomes, and explain results dynamically.
• Create evaluation loops that compare student actions against expected results and generate personalized feedback through the tutor.
• Support the underlying ML logic for physics-based prediction and real-time data flow between lab modules and the tutor layer.

3. Model Integration & Optimization

• Fine-tune, evaluate, and deploy LLMs or smaller domain models that serve specific platform functions.
• Design retrieval and grounding workflows so that all model outputs reference the correct textbook or course material.
• Optimize performance, latency, and scalability for high-traffic, interactive learning environments.

4. Collaboration & Research

• Partner with Prompt Engineers to ensure reasoning consistency across tutoring and simulations.
• Work with Product and Education teams to define use cases that align AI behavior with learning goals.
• Stay updated with new model capabilities and research advancements in RAG, tool use, and multi-modal learning systems.

5. Data & Infrastructure

• Maintain robust data pipelines for model inputs (textbooks, transcripts, lab data) and evaluation sets.
• Ensure privacy-safe data handling and continuous model performance tracking.
• Deploy and monitor AI workloads using cloud platforms (AWS, GCP, or Azure).etc.

Soft Skills:

• Strong problem-solving and analytical abilities.
• Eagerness to learn, innovate and deliver impactful results.
• 
  

Required Qualifications & Skills

• 3–4 years of experience in AI engineering, ML integration, or backend systems for AI-driven products.
• Strong proficiency in Python, with experience in frameworks like FastAPI, Flask, or LangChain.
• Familiarity with LLMs, embeddings, RAG systems, and vector databases (Pinecone, FAISS, Chroma, etc.).
• Experience building APIs and integrating with frontend components.
• Working knowledge of cloud platforms (AWS, GCP, Azure) and model deployment environments.
• Understanding of data structures, algorithms, and OOP principles.

Job Responsibilities:

Make outbound calls to potential customers.

Explain health insurance products clearly and accurately.

Convince customers politely and close sales.

Follow up with interested leads and maintain call records.

Update daily call status and reports.

Maintain professionalism and good customer interaction.

Other Requirements:

Must speak Kannada fluently and have basic English knowledge.

Good communication and convincing skills.

Comfortable with calling and sales roles.

Freshers with a positive attitude are welcome.

Willingness to learn and grow in telesales.

Immediate joiners preferred.

RESPONSIBILITIES

● Responsible for communicating with customers from a collections stand-point

● Omni channel communication such as Email, SMS, Tele Calling etc.

● Contact clients and discuss their overdue payments in a friendly manner, and proactively propose solutions based on defined SOPs

● Monitor accounts on a daily basis

● Identify outstanding account receivables

● Collaborating on debt collection efforts with Finance, Sales, and the Legal team.

● Investigate historical data for debts and bills

● Developing debt collection strategies and plans

● Take actions in order to encourage timely payments

● Process payments and refunds

● Resolve billing issues ● Ensure compliance to all federal and local regulations for collection process

● Update account status records

REQUIREMENTS

● Bachelor’s Degree in Finance, Business or related field

● 3-6 years of relevant experience

● Experience working in the collections team for consumer credit products such as Credit Card, Personal Loan, Education Loan, 2W and 4W, Home Loan, etc.

● Excellent knowledge of various collection techniques

● Experience in developing and enacting debt recovery plans and strategies to prevent losses

● Knowledge of MS Office, Data Interpretation, databases, and alternate mode of collections

● Excellent communication and interpersonal skills

● Demonstrated experience of being empathetic with customers

● Problem-solving and critical-thinking skill

• Interacting via various channels, such as live chat, emails, social media and direct calls
• Modifying sales pitches in response to customer demand
• Acquiring and retaining contact information databases
• Put forward suggestions in accordance with the requirements of the consumer
• Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action

• You will build cutting-edge secure and scalable systems by writing simple and efficient code.
• You will own the backend development for one or more of our modules and collaborate with architects, other engineers, and product managers to launch new products and/or iterate on existing features. You'll build and manage automated build/test/deployment environments
• Ensure high standards through code reviews, design reviews, architecture discussions
• You will ensure that the systems you oversee are secure, fault-tolerant, and are performing reliably at high volumes.

• Well-versed in data structures, algorithms, and software design. Programming experience with at least one of Java or Python and object-oriented design
• Knowledge of SQL, NoSQL databases, Messaging/Caching technologies, and AWS deployments is a plus
• Able to write unit integration tests with coverage of code & interfaces. TDD is a plus
• Exposure to the architecture and design (design patterns, security, reliability, and scaling) of new and current systems. Experience in building highly scalable business applications, which involve implementing large complex business flows involving multiple third-party integrations
• Prior startup experience is a plus

Our MEAN stack team is passionate about technology, and we love building scalable web solutions keeping performance in mind.We're looking for a full stack developer that has experience developing a variety of Web Apps using the MEAN stack. You should be able to comfortably move between the client and server-side code written with JavaScript/TypeScript.

Role + Responsibilities:   

• Work with the team to design, develop and support scalable applications         
• Implementing elegant, intuitive user experience using the latest front-end technologies.         
• Developing API's and designing the data architecture using web frameworks like Express.         
• Write, test, and release production-ready code.         
• Work with our DevOps team to ensure continuous deployments of our applications

Person Specification and Qualifications:

• Experience developing highly scalable services and APIs         
• Knowledge of data modelling and database performance using NoSQL/SQL         
• Strong experience with JS frameworks like Express(any other backend framework), Angular.         
• Familiarity developing SaaS applications in AWS/Azure         
• In-depth knowledge of designing and developing software in distributed architectures for multi-tier applications

Plus points if you're familiar with the following:

• Experience with deployment and CI/CD is a plus!       
• TypeScript implementation with Frontend or Backend applications         
• Knowledge of GraphQL and it's libraries like Apollo, Prisma         
• Have worked with Jest, Enzyme like testing libraries         
• Knowledge of document, key/value or other non-relational database systems such as Elastic Search, Redis, HBase,