Ekaant is a workplace mental health & people development platform that empowers leaders over employee well-being & professional development and drives better decision-making. It uncovers an organization's daily burnout risk, engagement, and turnover risk, as well as company issues and true employee sentiment.
Our platform empowers employees to proactively look after their mental well-being, while giving managers insight into the mental health of their people, enabling them to drive cultural change.
We are building a full-stack enterprise solution to transform performance and growth for people, teams, and organizations where it matters most - proactive mental health, career, and leadership development, and inclusion and belonging.
Key responsibilities:
1. Work on rigorous prospecting and researching to generate qualified opportunities
2. Develop a customer-centric approach to identifying, engaging, and qualifying leads
3. Support our team of account executives throughout the sales cycle to take a client from prospecting to close
4. Identify new prospects in the market and build relationships with HRs as an expert on employee benefits
5. Maintain active engagement with prospects and customers through multiple channels (phone, email, chat)
6. Identify inefficiencies and pain points for prospects and clearly communicate how Ekaant can support them
7. Assist in hosting and supporting marketing events to continue to increase public awareness about Ekaant
Who can apply:
1. High level of natural intelligence, coupled with strong interpersonal skills
2. Clear, concise, and effective written and oral communication skills
3. A high degree of coachability and great listening skills
4. The desire to grow as a leader in a fast-growing technology company
Subodh Popalwar
Software Engineer, Memorres
About EKAANT
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About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel-https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
About the Role:
The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk"; processes and communications
Requirements:
- Associate / Bachelor's degree or equivalent experience
- 4+ Years in management
- SaaS software experience
- Several years running technical customer-facing teams.
- Experience in managing a team of over 20+
- Project management skills
- People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
- Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
- The ability to build and maintain relationships internally with team and with customers
- Excellent listening, presentation and communication skills at all levels
- The ability to partner with customers and team members in developing their strategic direction
- The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
- Strong customer facing communication skills
- Demonstrated data driven approach to problem solving
- Must be a go-getter and not afraid to ask questions
- Must have basic computer and excel skills
- Fluent in English.
- Demonstrated verbal and written communication skills.
Responsibilities:
- Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture.
- Accomplishes customer success human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
- Help to develop a proactive approach to customer success by defining customer churn risk criteria
- Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
- Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
- Drive business improvements based on customer feedback
- Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
- Devise a customer contact methodology to monitor and improve renewal/retention rates
- Interpret data that translates into action to improve the team.
- Can include managing or engagement with enterprise accounts
- Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
- Coach team on customer success best practices and training
- Provide continuous knowledge growth opportunities for Highlevel features and products
- Collaborate with cross-functional teams to ensure visibility and alignment
- Work with Product to prioritize customer features and requests
- Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
- Facilitate proper delegation to team members in the proper roles.
- Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
- Build out a road map for successful implementations and ongoing support of this process and product engagement for team
- Serve as an escalation point for critical recruiting issue resolution
- Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
- Collaborate with product team by providing status updates and customer feedback
- Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
- Continued optimization of current process and future ideals
Skills Required:
- Experience with building a Design System and Component based designs.
- 3-5+ years of professional product design experience, bonus points if it was for SaaS platforms.
- Expertise in product design (UI, UX, and Research) and modern tooling e.g. Figma, Miro, etc.
- Experience in high growth startups and building minimum viable products.
- A solid design foundation and aesthetic delivering designs/documents that are simple, informative, and filled with craftsmanship and strong attention of detail.
- Basic technical expertise to communicate with developers.
- Business know-how: Understanding of business metrics and the ability to translate company goals and objectives into digital experiences.
- Hands-on experience with conceptualizing design projects, coordinating with creative teams and working on its execution.
- Ability to juggle multiple projects.
Responsibilties:
- Build the design language and system along with other designers that can be exposed to clients too.
- Work on pages using the design system & create UX experiences that seem flawless.
- Help in setting up design processes
- Work closely with product managers and engineers to define product specs and iterate on experiences as they are delivered.
- Help maintain, improve, and scale our current product experience.
- Create user flows to effectively communicate interaction and design ideas
- Ensure the products created are user-friendly and convey brand consistency with all projects.
PlanetSpark is on a mission to build the next generation of confident speakers and creative writers. We are a global company impacting over 13 countries through live 1:1 personalized classes on Public Speaking and Creative Writing through handpicked top 1% of teachers. Our kids participate in gripping debates, create viral YouTube videos, start their own podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident and fearless speakers. PlanetSpark is on its journey to becoming the global leader in the large and untapped communication skills segment. We are Series B funded by some top VCs and are on a 30% month-on-month growth curve. We have our footprint in India, the Middle East, North America, and Australia. Join a passionate team of over 500 young and energetic members and 400+ expert and handpicked teachers on this roller coaster ride to build the most loved brand for kids who will move the world! For more updates, please subscribe to our Instagram handle:
https://www.instagram.com/planetspark/
Roles and Responsibilities:
1. Conduct demo classes as per the PlanetSpark content and methodology
2. Ensure amazing demo experience for the child and parent
3. Conduct regular classes (post enrolment) using in-house curriculum
4. Ensure timely feedback to the child
5. Adhere to the schedule for the demo as well as regular classes
What are the behavioral attributes that we are looking for?
1. Excellent Teaching skills
2. Excellent attention to detail, strong communication skills both written and verbal
3. Ability to build strong relationships with the child/ learner and make the class fun-based learning.
4. Tech savvy
Eligibility Criteria:
1. Excellent Verbal and written communication
2. Willing to work 6 days a week (should be available on Saturdays & Sundays)
3. Willing to invest 3-4 Teaching hours every day
4. At least 1 year of English Teaching experience (Freshers from BA English and MA English are eligible)
5. Should have good Wi-Fi and a Laptop with Webcam
Benefits:
1. Flexible working hours
2. Work from home
3. Exposure to teaching international students
Shifts you can opt for:
- 3pm to 10 pm IST (India kids)
-6pm to 11 pm IST (India kids)
-6pm to 11 pm IST(Europe/UAE kids)
-10 pm to 2 am IST(US/Canada Kids)
-4 am to 8 am IST(US/Canada Kids)
JavaJD for Project Manager:
The Incumbent will:
- Be the key person accountable for Project Delivery- managing end-to-end delivery of high-quality projects, meeting all required functionality, within the allocated schedule and budget.
- Managing the team assigned to deliver projects and achieve assigned project goals.
- Be responsible to ensure continued customer delight.
Job Responsibility:
- Own the entire delivery of assigned projects.
- Responsible for managing multiple projects involving a 15-20-member team consisting of the middle layer (PL/GL/TL) and the teams under them.
- Responsible for the end-to-end delivery; ensuring that Project Delivery Metrics are controlled throughout the project lifecycle. Tracking project requirements and implementation throughout different phases.
- Participate in business meetings with Function/Delivery Heads; review contracts, carry out risk analysis and mitigation exercises and update the Management on the same.
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- System Architecture
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- Software Development Plan, Configuration Management Plan, and Project Plan
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- Exhibit excellent escalation management skills, internal or external.
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- BE/BTech/MTECH/MCA 10 + Years of Experience in Java/J2EE related project and banking projects with good analytical and troubleshooting skills
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- Core Java, Multithreading, J2EE, Design Pattern, Spring Core, Spring MVC, Spring Batch, Web services Rest /SOAP, Oracle SQL / PLSQL & Deployment and Cluster Application Architecture People and Team Management experience required Should have good knowledge of production support work.
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Role: DevOps
Job Description:
We are looking for experienced DevOps Engineers to join our Engineering team. The candidate will be working with our engineers and interact with the tech team for high quality web applications for a product.
Required Experience
- Devops Engineer with 2+ years of experience in development and production operations supporting for Linux & Windows based applications and Cloud deployments (AWS/GC stack)
- Experience working with Continuous Integration and Continuous Deployment Pipeline
- Exposure to managing LAMP stack-based applications
- Experience Resource provisioning automation using tools such as CloudFormation, terraform and ARM Templates.
- Experience in working closely with clients, understanding their requirements, design and implement quality solutions to meet their needs.
- Ability to take ownership on the carried-out work
- Experience coordinating with rest of the team to deliver well-architected and high-quality solutions.
- Experience deploying Docker based applications
- Experience with AWS services.
- Excellent verbal and written communication skills
Desired Experience
- Exposure to AWS, google cloud and Azure Cloud
- Experience in Jenkins, Ansible, Terraform
- Build Monitoring tools and respond to alarms triggered in production environment
- Willingness to quickly become a member of the team and to do what it takes to get the job done
- Ability to work well in a fast-paced environment and listen and learn from stakeholders
- Demonstrate a strong work ethic and incorporate company values in your everyday work.
Safety Connect is a growing company in the domain of field force and road safety.
We are looking for a high-energy and dynamic Inside Sales Representative to join our growing team and fix quality meetings with potential customers. This role will be responsible for servicing outbound sales with a focus on generating, qualifying, and engaging all prospective clients. This role is one of the first touchpoints for prospects and has the opportunity to set the tone for the sales cycle.
This position requires outbound cold calling, emailing, qualification, and tight collaboration with the Business Development Manager (BDM) to generate new opportunities.
Roles and Responsibilities:
• Primary responsibility would be to generate demand and move leads through the pipeline and convert them into sales-qualified leads.
• Respond, engage and qualify inbound leads and inquiries.
• Develop and execute a strong prospecting plan of attack, including email and call scripts.
• Quickly learns about the product, effectively communicate the value proposition and be able to respond to objections.
• Follow-up on leads and provide appropriate information to foster relationships.
• Educate leads on our product and nurture them until they are qualified and ready to talk with BDM.
• Schedule meetings and demos for BDM.
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Exceptional communication skills (both verbal and written).
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Self-motivated with diligent work ethic, Experience with CRM applications.
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Data-driven mindset.
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1-2 years of experience as an Inside Sales Representative in SaaS/ B2B.
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Bachelor’s degree or equivalent required.
- You will help hire, train, mentor and lead a team of highly capable engineers. You will also help in the development of the company's scalable microservices platform and geospatially-aware applications across multiple industries and form-factors.
- In this role, you must be able to multitask, quickly adapt to new development environments, learn new systems, create reliable/maintainable code, and find creative and scalable solutions to difficult and complex problems.
- You take pride and ownership in your work as well as the overall contributions of your team. You must also have the ability to take a system-wide understanding, recognize the use of system components and disparate technologies and be able to diagnose and debug components across an entire system.
- Your ability to communicate clearly and concisely (both written and verbal) is key, as is being a self-starter.
Primary Responsibilities :
- Build, train, mentor and lead a cross-functional agile team
- Help design, architect and develop advanced software solutions supporting multiple projects and initiatives
- Collaborate with product owners and/or the business on requirements definition, development of functional specifications, and design
- Collaborate on or lead the development of technical design and specifications as required
- Establish and lead best practices in software engineering
- Mentor and grow new employees on your team
Skills & Requirements :
- Bachelor's Degree required, preferably in Computer Science or a related field
- 5+ years of software development experience using JavaScript, GoLang, Node.js or another object-oriented programming language
- 3+ years as an engineering lead or manager
- Experience with cloud technologies (AWS) and containerization
- Experience with a microservices architecture
- Excellent communication, collaboration, reporting, analytical and problem-solving skills
- Experience with PostgreSQL or other Relational Databases
- Test-driven development mindset and a focus on quality, scalability and performance
- Strong programming fundamentals and ability to produce high-quality code
Java
Kotlin
Android Development- Translate designs and wireframes into high quality code for TV, tablets and mobile
- Design, build, and maintain high performance, reusable, and reliable Kotlin code
- Ensure the best possible performance, quality, and responsiveness of the application
- Identify and correct bottlenecks and fix bugs
- Help maintain code quality, organization, and automatization
Android Developer Requirements:
- Proven experience as an app developer (2 - 4 years).
- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
- Familiarity with RESTful APIs to connect Android applications to back-end services
- Strong knowledge of Android UI design principles, patterns, and best practices
- Experience with offline storage, threading, and performance tuning
- Ability to design applications around natural user interfaces, such as “touch”
- Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
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- Ability to understand business requirements and translate them into technical requirements
- Familiarity with cloud message APIs and push notifications
- A knack for benchmarking and optimization
- Understanding of Google’s Android design principles and interface guidelines
- Proficient understanding of code versioning tools, such as Git
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Dear Candidate,
This email is regarding open positions for Data Engineer Professionals with our organisation CRMNext.
In case, you find the company profile and JD matching your aspirations and your profile matches the required Skill and qualifications criteria, please share your updated resume with response to questions.
We shall reach you back for scheduling the interviews post this.
About Company:
Driven by a Passion for Excellence
Acidaes Solutions Pvt. Ltd. is a fast growing specialist Customer Relationship Management (CRM) product IT company providing ultra-scalable CRM solutions. It offers CRMNEXT, our flagship and award winning CRM platform to leading enterprises both on cloud as well as on-premise models. We consistently focus on using the state of art technology solutions to provide leading product capabilities to our customers.
CRMNEXT is a global cloud CRM solution provider credited with the world's largest installation ever. From Fortune 500 to start-ups, businesses across nine verticals have built profitable customer relationships via CRMNEXT. A pioneer of Digital CRM for some of the largest enterprises across Asia-Pacific, CRMNEXT's customers include global brands like Pfizer, HDFC Bank, ICICI Bank, Axis Bank, Tata AIA, Reliance, National Bank of Oman, Pavers England etc. It was recently lauded in the Gartner Magic Quadrant 2015 for Lead management, Sales Force Automation and Customer Engagement. For more information, visit us at www.crmnext.com
Educational Qualification:
B.E./B.Tech /M.E./ M.Tech/ MCA with (Bsc.IT/Bsc. Comp/BCA is mandatory)
60% in Xth, XIIth /diploma, B.E./B.Tech/M.E/M.Tech/ MCA with (Bsc.IT/Bsc. Comp/BCA is mandatory)
All education should be regular (Please Note - Degrees through Distance learning/correspondence will not consider)
Exp level- 2 to 5 yrs
Location-Andheri (Mumbai)
Technical expertise required:
1)Analytics experience in the BFSI domain is must
2) Hands on technical experience in python, big data and AI
3) Understanding of datamodels and analytical concepts
4) Client engagement :
Should have run in past client engagements for Big data/ AI projects starting from requirement gathering, to planning development sprints, and delivery
Should have experience in deploying big data and AI projects
First hand experience on data governance, data quality, customer data models, industry data models
Aware of SDLC.
Regards,
Deepak Sharma
HR Team
C++
Follow CutshortSubodh Popalwar
Software Engineer, Memorres