Digital Marketing Associate

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Account Manager - Digital Growth

Experience Level: 2+ Years

Location: Bangalore, Karnataka (On-site)

Job Overview:

We’re looking for a proactive and detail-oriented Account Manager to drive brand growth and digital success. This role is not just about managing digital campaigns but also about identifying business opportunities, enhancing brand visibility, and using digital strategies to scale revenue. You’ll be the main point of contact (POC), working closely with clients and internal teams to ensure smooth execution

across SEO, social media, paid marketing, and brand strategy.

What You’ll Do:

Brand & Business Growth

Understand the brand’s business goals and find new ways to grow revenue.Identify partnerships, collaborations, and digital strategies to scale the brand.

Client & Project Management

Act as the primary POC for clients, ensuring smooth coordination and execution. Keep track of all deliverables, deadlines, and feedback loops.

SEO & Digital Strategy

Work on SEO, content marketing, social media, and paid ads to boost visibility. Monitor campaign performance, analyze data, and optimize strategies for better results.

Execution & Performance Tracking

Collaborate with designers, content creators, and performance marketers to execute campaigns. Track key metrics, generate reports, and suggest improvements based on data insights.

What We’re Looking For:

● 2-3 years of experience in account management, digital marketing, or business strategy.

● A mix of business thinking + digital expertise (SEO, social media, paid ads, growth strategies).

● Strong communication and relationship-building skills.

● Ability to manage multiple projects, stay organized, and ensure timely execution.

● A problem-solver with a proactive and “get-things-done” attitude.

Role: Cleo EDI Solution Architect / Sr EDI Developer

Location : Remote

Start Date – asap

This is a niche technology (Cleo EDI), which enables the integration of ERP with Transp. Mgt/Extended Supply Chain etc

Expertise in designing and developing end-to-end integration solutions, especially B2B integrations involving EDI (Electronic Data Interchange) and APIs.

Familiarity with Cleo Integration Cloud or similar EDI platforms.

Strong experience with Azure Integration Services, particularly:

• Azure Data Factory – for orchestrating data movement and transformation
• Azure Functions – for serverless compute tasks in integration pipelines
• Azure Logic Apps or Service Bus – for message handling and triggering workflows

Understanding of ETL/ELT processes and data mapping.

Solid grasp of EDI standards (e.g., X12, EDIFACT) and workflows.

Experience working with EDI developers and analysts to align business requirements with technical implementation.

Familiarity with Cleo EDI tools or similar platforms.

Develop and maintain EDI integrations using Cleo Integration Cloud (CIC), Cleo Clarify, or similar Cleo solutions.

Create, test, and deploy EDI maps for transactions such as 850, 810, 856, etc., and other EDI/X12/EDIFACT documents.

Configure trading partner setups, including communication protocols (AS2, SFTP, FTP, HTTPS).

Monitor EDI transaction flows, identify errors, troubleshoot, and implement fixes.

Collaborate with business analysts, ERP teams, and external partners to gather and analyze EDI requirements.

Document EDI processes, mappings, and configurations for ongoing support and knowledge sharing.

Provide timely support for EDI-related incidents, ensuring minimal disruption to business operations.

Participate in EDI onboarding projects for new trading partners and customers.

Job description

We are looking for Customer Support Executive that will be the liaison between company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Roles and Responsibilities

• Interacting with customers over the phone, by email, or by chat to provide information and services
• Answering customer inquiries and complaints
• Handling customer issues and conflicts
• Escalating issues to the appropriate team
• Good understanding of Customer Support Business

Preferred candidate profile

- Graduates only

- Good communication skills

About Gate6

At Gate6, we’re more than a tech company — we’re a team that grows together. Many of our people have been with us for over 10, even 20 years — a rare legacy in the fast-changing digital world. Why? Because we believe in challenging work, creative freedom, and building real impact through innovation.

With offices in Scottsdale, AZ and Indore, India, we craft cutting-edge digital solutions while nurturing a culture where talent thrives, ideas matter, and careers last. If you’re ready to grow with a team that’s in it for the long run — Gate6 is your place.

About the Role

We are hiring an experienced Senior Python Developer to design and build high-quality web applications and APIs. You will play a key role in system architecture & code quality. The ideal candidate has hands-on experience with backend frameworks, frontend integration, and cloud deployments.

Key Responsibilities

• Design and implement end-to-end web applications using Python (Django, Flask, or FastAPI).
• Develop and consume RESTful APIs and ensure security (JWT, OAuth2).
• Integrate with third-party services such as payment gateways or CRMs.
• Work with relational and NoSQL databases (MySQL, PostgreSQL, MongoDB).
• Optimize backend performance and database queries.

Required Skills

• Strong knowledge of Python frameworks, JavaScript (Angular), and SQL.
• Hands-on experience with API development and version control (Git).
• Understanding of Microservices architecture.
• Familiarity with AWS cloud.

The primary role of Service Desk Analyst is providing first level support through calls/web/chat/Email and handling the resulting incidents or Service Requests using the incident management and Service request fulfilment processes in line with Service Desk objectives.

Project/Process:

• Responsible for service Request fulfillment, Incident Mgmt (First level resolution) for the End User queries via Avaya call, web tool and mailing/chat system within the agreed service level and defined guidelines.
• Acts as Incident Analyst/Service Request Analyst and responsible for the Day-to-day operation of the Incident Management/Service Request management process.
• Record all End user transactions in Remedy ticketing tool.
• Responsible for handling tickets and capturing quality information by following ticket handling process as defined in Runbook
• Responsible for maintaining SLA/KPI‘s for self.
• Responsible for providing quality deliverables and enhancing customer satisfaction
• Escalate issues to Leads (if unable to resolve, solutions not in database, new issues, unhappy End User, complaint, Demanding End User)
• Contribution to knowledge management by updating/creating the knowledge articles
• Adherence to security and compliance requirements
• Adherence to communication etiquettes
• Quality – Should adhere to the basic guidelines laid down for the ticket/voice quality feedbacks provided by Leads/DAT POCs
• Contribute to and participate proactively in knowledge sharing sessions
• Contribute to Continuous Improvement and Innovation plans (CII)
• Analyst under Batch Process Monitoring shall monitor all the in-scope process/jobs.
• Notify SME’s/Shift Leads in case of any challenges in the process.
• Preparing handover of Batch Process Monitoring report and sharing it with the next shift members, at the end of each shift.
• Notify the lead immediately in case of complaints and escalations
• Participate in Shift Huddles on daily basis and discuss technical/Process updates.

Requirements:

• New account acquisition and achievement of sales targets in the US/European market.

• Prospecting, contacting target C and D level executives, building close relationships, closing sales from remote.

• Develop deep, robust and qualified sales pipeline.

• Planning and overseeing new marketing initiatives.

• Developing quotes and proposals for clients.

• Contacting potential clients to establish rapport and arrange meetings.

Required Candidate profile:

• Good understanding of IT/Software services in Outsourced Managed IT services and cyber security. Good knowledge of selling services.

• Familiar with the trends and ability create sales opportunities.

• Proficient to work on Tenders and RFP’s.

• Bachelor’s degree in business, marketing, or related field.

• Excellent organizational skills.

• Strong communication skills and IT fluency. • Experience in sales, marketing, or related field

We are hiring a Recruitment Executive who can take care of hiring and team building.

Job Roles and Responsibilities:

• Coordinate with managers to identify staffing needs.
• Determine selection criteria.
• Source potential candidates through online channels (e.g. Job portals , Social media platforms, Professional networks).
• Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
• Design job descriptions and interview questions that reflect each position's requirements.
• Lead employer branding initiatives and manage a team of Recruitment executives.
• Foster long-term relationships with past applicants and potential candidates.

Requirements:

• Must have experience in Non IT and leadership roles hiring, preferably for startups.
• Proven work experience (minimum 2+ years) as a Recruitment Specialist or similar role.
• Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.
• Excellent verbal and written communication skills.
• A keen understanding of the differences between various roles within organisations.
• B-Tech or MBA in Human Resources Management.