Job Role: Social Media Manager
Location- Kochi
Kapra Highness Ventures-Buyerzkart , is looking for a Social Media Manager. The candidate must have experience in Ecommerce business environment, as well as producing pertinent, interesting, and creative content for a variety of digital platforms.
The Content and Social Media Manager will create and distribute content in various formats across multiple channels with the goal of enhancing our brands and driving digital follower expansion
Job Responsibilities:
- Contributes to the marketing strategy by leveraging social media to identify and acquire customers.
- Develops social media marketing plans and programs for each product and directs promotional support.
- Maintains online relations with customers by organizing and developing specific customer-relations programs.
- Provides short- and long-term market forecasts and reports by directing market research collection, analysis, and interpretation of market data.
- Creates new strategies for market development, acquiring and analyzing data, and consulting with internal and external sources.
- Maintains research database by identifying and assembling marketing information.
- Provides marketing information by answering questions and requests.
- Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
- Completes social media marketing department operational requirements by scheduling and assigning employees and following up on work results.
- Maintains social media marketing staff by recruiting, selecting, training, and managing employees.
- Develops marketing staff by providing information, educational opportunities, and growth opportunities.
Qualifications/Skills:
- Social media skills
- Creating and maintaining client relationships
- Managing Processes
- Self-motivated yet customer-focused
- Proficient in marketing research and statistical analysis
Qualification:
- Bachelor’s or master’s degree in marketing or a related field
- Proven working experience of 3-5 years in digital/social marketing, particularly in E-commerce company.
- Demonstrable experience leading and managing SEO/SEM, marketing database, and social media advertising campaigns
- Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, SEMRush, etc.)
- Working knowledge of ad serving tools
- Experience in setting up and optimizing PPC campaigns on all major search engines
Shubham Vishwakarma
Full Stack Developer - Averlon
About Kapra Highness Ventures
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About Us:
We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others.
We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
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Responsibilities:
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jQueryWe are looking for a Senior .NET Developer with 4+ years of experience to join our growing team. The ideal candidate should have deep expertise in C#, ASP.NET Core/.NET Framework and API development. You will play a crucial role in designing, developing, and optimizing robust applications while mentoring junior developers and ensuring best coding practices.
Key Responsibilities:
- Architect, design, develop, and maintain scalable .NET applications using C# and ASP.NET Core/.NET Framework.
- Design and implement RESTful APIs to facilitate seamless data exchange.
- Optimize database queries and work with SQL databases for high-performance applications.
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Required Skills & Qualifications:
- 4+ years of hands-on experience in .NET development.
- Expertise in C#, ASP.NET Core/.NET Framework, and API development.
- Solid understanding of OOP principles, SOLID design patterns, and best coding practices.
- Experience with SQL databases, query optimization, and stored procedures.
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- Exposure to Agile methodologies and DevOps practices.
Develop and implement link building strategy
Good written skills
Research and analyze competitor backlinks
Leading keyword research and optimization of content
Should be able to support on other digital marketing activities like On-Page SEO, Social Media Optimization (SMO) and Content Writing
Knowledge in Guest Post Outreach
Assisting with blog content
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About Company
Our client works in the area of skilling and livelihoods for underserved youth. It is a pioneering program with a strong PPP model, an agency-led
approach to livelihoods and a vision of socio-economic transformation. The NGO runs through a public-private partnership that empowers the Government, Corporates, NGOs and Citizens to work together toward changing lives.
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● Design and execution of research into the impact of an agency-led approach to livelihoods.
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● Identification of research partners as required.
● Building tools and systems for monitoring and evaluation of the Lighthouse program and guiding the work of the data & reporting team.
● Data quality audits for program-specific data across the organization.
Requirements
● Master’s degree in statistics or economics with a specialization in statistical methods, or social sciences with training in qualitative and quantitative research methods.
● Minimum 5 years of work experience in the social sector/ corporate sector.
● Critical thinking
● Analytical ability
● Result orientation
● Excellent written and oral communication in Hindi and English (Knowledge of Marathi
will be an added advantage)
● Creativity
1. Lead a team of associates who are the first point of contact for members - identify, understand and resolve customer queries via chat support / email or call if necessary.
2. Foster cross-functional relationships with internal stakeholders and devise methods for improvement of overall customer experience
3. Work on process/workflow design to ensure root cause resolution of frequent customer queries. Develop service procedures, policies and standards
4. Record and document all relevant user feedback
5. Manage escalations. Take ownership of customers' issues and follow problems through to resolution.
6. Manage rotational shifts to ensure great 24/7 customer support (8-hour shifts | 6 days working | Weekday off)
7. Own customer satisfaction targets and resolve all user queries within specified timelines
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environment where they can excel through encouragement and empowerment
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Requirements
1. High empathy & a mindset to not simply ‘manage’ customers but to delight them. We need a customer champion.
2. You know how to make simple moments impactful. “Delight is in the details” is your work mantra.
3. You're a natural teacher and communicator.
4. 3+ years of experience in customer service. Prior experience in managing customer support operations via chat in a fast-paced startup environment
5. Experience navigating and resolving customer escalations that you'd tell your grandkids about
6. Excellent communication skills with expert-level fluency in English.
7. Excellent knowledge of management methods and techniques.
8. A highly driven self-starter, with very strong ownership of their work
9. Awareness of the industry’s latest technology trends and applications
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NodeJS (Node.js)Javascript
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.NETYOUR RESPONSIBILITIES
- Development and unit testing of web applications including back-end (microservices), maintenance & level 3 support of the same
- Assist Project Managers, Business Analysts, and Tech Lead in project planning (provide estimates, risk analysis, requirements analysis, technical options)
- Software Architecture
- Involvement in full life cycle of projects (including requirement analysis and system design, development and support if required)
- Support and work collaboratively with teams across areas of design, development, quality assurance and operations
- Commit your knowledge and experience into team success
- A small amount of travel (when needed) to work with other offices
- Attend meetings to discuss and demonstrate solutions at both technical and business level
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- 5+ years web application development experience
- 3+ years developing with Python
- 3+ years developing with C# and .NET Framework 4.x
- Experience with ASP.NET MVC, ASP.NET WebAPI 2, LINQ, and WCF
- Dependency Injection and other common ASP.NET MVC design patterns
- Experience with API design and development using REST
- Experience with performance optimization
- Experience integrating security best practices into the SDLC
- Experience with object-oriented programming (OOP) and OOP patterns
- Experience with Git
- 1+ years of Agile development experience
- Experience manipulating and working with data in a variety of forms: csv, xml, json, structured and unstructured
- Experience with SQL database schema design and querying. Microsoft SQL Server and PostGreSQL are used and preferred.
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- Knowledge of JIRA, Bamboo, Confluence, or BitBucket is a plus.
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- Experience with CI/CD is a plus
- Experience with Object Mapping Frameworks (AutoMapper, etc) is a plus
- Understanding of OOD, DDD and TDD is a plus
- AWS-based development is a plus
- Knowledge of Flask is a plus.
PERSONAL SKILLS
- Clever personality
- Strong spirit skills set: conflict resistant, self -motivated, result-oriented, responsible, honest, “open”, courageous
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon