Digital Marketer

• Strong Product Designer profile, with both UI and UX works for B2C Products
• Mandatory (Experience 1) - Must have a 5+ YOE in end-to-end Product Design, including UX work like UX Research, User Persona, Workflows
• Mandatory (Experience 2) - Expertise in tools like Figma, Sketch, Adobe XD, and others to create high-fidelity wireframes and prototypes
• Mandatory (Portfolio) - Must have a strong portfolio of UI/UX of Good B2C products. Portfolio must show detailed case studies including Wireframing, Prototype, Interaction Design and Visual Designs

Preferred

• Preferred (Company) – Product Companies

Academic Counsellor– Business Development (B2C)

I. Responsibilities

• Perform Basic Duties of a BDE

• Respond promptly to any issues that directly affect sales.

• Hire, onboard and train new team members in the sales team.

• Contact potential clients through cold calls, emails, and social media, presenting EduFynd's services to generate leads and engagement.

• Engage and qualify inbound leads generated from organic and inorganic marketing campaigns

• Nurture leads through timely follow-up, providing relevant information, and addressing inquiries to move them through the sales funnel.

• Maintain accurate records of lead interactions and pipeline status using CRM software.

• Effectively present EduFynd's service to potential clients during meetings and presentations.

• Understand student requirements and suggest suitable course & universities that align with their needs and preferences.

• Foster long-term, trusting relationships with clients by providing consistent support, regular communication, and updates.

• Handle all business development activities, ensuring smooth execution from lead generation to client on boarding.

• Proactively build relationships with partners and other industry professionals by visiting their offices and exploring collaborative business development opportunities.

Candidate Requirement

• One year experience as a business development executive

• Sales/Customer service skills

• outstanding communication ability – verbal & written

• should be multilingual

• Confident and pleasant personality

• Well-organized

• Ability to work with targets

• Sound judgement

• Bachelor’s degree

Stalwart Themius is hiring a Backend Developer - Node.js to join our client's team in Mumbai. The selected candidate will work on cutting-edge technology and product. He/She will gain experience and will stand an opportunity to be hands-on, collaborative and fluent in the latest server-side, web capabilities and technologies. This will include all aspects of the creative process from conceptualizing to completion including design, development, presenting ideas, and working with the leadership team.

• Role: NodeJS Developer
• Experience: 1 - 4 years
• Location: Airoli, Navi Mumbai

Responsibilities:

• Use your knowledge about High Availability, Load Balancing, Scalability, and Distributed Computing in order to design database architectures and data structures that can grow with our business 
• Collaborate with Product, Engineering and Business teams to drive the architecture, design, development and deployment of our analytics and a reporting portal
• Identify and address architecture challenges to ensure a robust, safe, securely accessible, highly available and highly scalable product that meets or exceeds customer and end-user expectations
• Collaborate with leadership and technology teams on creative concepts, and then launch and shape the required design components for each presentation and/ or production
• Able to work closely / collaborate with multiple product development teams including software developers

Primary Skills:

• 1-4 years of experience with Node.JS
• 1-4 years of experience with NoSQL (MongoDB)
• Experience with Agile Software Development

Preferred Skills:

• Knowledge of Software Deployment
• Knowledge of IT Security for Web Services
• Expert in using Revision Control Systems (Git)
• Must have outstanding communication and collaboration skills

Benefits:

• Competitive salary and benefits package.
• Opportunity to work with a growing company.
• Collaborative and supportive work environment.
• Opportunities for professional development.

Job Title: Accounts Executive

Job Summary:

The Accounts Executive will provide essential support to the Financial Controller in managing and maintaining the financial accounting system and records. The role involves preparing financial statements, offering financial advice and support, and collaborating with internal and external auditors. The position requires flexible working hours aligned with the Kuala Lumpur time zone (7.30 a.m - 4 p.m).

Responsibilities:

- Collaborate with the Financial Controller to manage and maintain the financial accounting system and records.

- Prepare monthly management accounts.

- Adhere to flexible working hours according to the Kuala Lumpur time zone (7.30 a.m - 4 p.m).

- Liaise with both internal and external auditors.

- Provide other financial advice and support as needed .

Qualifications:

- M.com Graduate.

- Preference for candidates pursuing CA/CMA/ICW certification.

- Must have at least 3 years of accounting experience, preferably in auditing.

- Possess extensive knowledge of financial nuances.

-Immediate joiners are preferred.

Compensation:

The Annual salary for this position is in the range of 3 to 3.5 LPA (Indian Rupees).

Requirements

• 3+ yrs experience in Reactjs (frontend) and Nodejs (Backend) along with good experience in MongoDB.
•  
• Past experience scaling projects from prototype to hundreds of thousands / millions of users is a plus.
•  
• Strong communication skills and past experience leading developers is crucial.

Note:- Remote working is applicable

Call Reception and Ticket Logging: Responsible for:

• Ensuring calls are answered professionally
• Ensuring that the relevant information is collected from a customer
• Ensuring that the correct level of priority is agreed with the customer
• Ensuring that the ticket is assigned to the correct engineer
• Ensuring that the engineer is aware that there is a new ticket assigned to their queue
  
  SLA Management: Responsible for:
• Ensuring that appropriate attention is paid to P1s
• TPMs engaged immediately for engineer dispatch to the site where applicable
• The customer is forwarded to an engineer for a possible remote fix
• Ensuring that all tickets are managed in line with SLAs
  
  Jeopardy Management: Responsible for:
• Ensuring that the ticket is managed in line with Company’s jeopardy management process
  
  Escalation Management: Responsible for:
• Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
• Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
• Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
• Responsible for advising Service Centre Manager of any missing information in the knowledge database
  
  Communication Responsible for:
• Customer Communication
• Ensuring that the customer is updated regularly throughout the duration of the ticket
• Ensuring the quality of ticket input is of a high standard
• Ensuring that key internal contacts are advised of any issues
• Responsible for reading, understanding, and complying with Company’s Information Security policies.

FORMAL EDUCATION AND TRAINING

• Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
• Industry or relevant business qualifications and accreditations would be desirable
• Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
• Ability to form close working relationships with the customer community, sub-contractors
• Excellent client-facing communications skills
• A Self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• in European languages would be an advantage
• ITIL Foundation / ITIL v3 Foundation
• Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Sets

Key Competencies

• Customer Focused
• Relationship Building and Maintenance
• Decision-Making Ability
• Inspiring Communicator
• Initiating Action
• Personal Responsibility

Graphene is an award-winning AI company, developing customized insights and data solutions for corporate clients. With a focus on healthcare, consumer goods and financial services, our proprietary AI platform is disrupting market research with an approach that allows us to get into the mind of customers to a degree unprecedented in traditional market research.

Graphene was founded by corporate leaders from Microsoft and P&G and works closely with the Singapore Government & universities in creating cutting edge technology. We are gaining traction with many Fortune 500 companies globally.

Graphene has a 6-year track record of delivering financially sustainable growth and is one of the few start-ups which are self-funded, yet profitable and debt free.

We already have a strong bench strength of leaders in place. Now, we are looking to groom more talents for our expansion into the US. Join us and take both our growths to the next level!

• Primary Purpose: As part of a highly productive and creative AI (NLP) analytics team, design and develop web applications and SPA’s i.e., UI/UX, and underlying backend – API’s, security framework, scalable microservices etc.
• Daily Grind: Interface with the product manager, project managers, and the engineering team to achieve sprint goals on the product roadmap.
• Career Progression: Senior Full Stack Engineer, Technical Architect

• Work in a product-development team capable of independently authoring software products.
• Guide junior programmers, set up the architecture, and follow modular development approaches.
• Design and develop code which is well documented.
• Optimize of the application for maximum speed and scalability
• Adhere to the best Information security and Devops practices.
• Research and develop new approaches to problems.
• Design and implement schemas and databases with respect to the AI application
• Cross-pollinated with other teams.

HARD AND SOFT SKILLS

Must Have

• Problem-solving abilities
• Extremely strong programming background – data structures and algorithm
• Angular/React, Strong UI/UX skills
• Very strong python background, TDD, CI/CD,
• Software design skills i.e., OOPs, design patterns
• SQL, NoSQL – design of schemas and databases
• Microservices architecture, Cloud native apps

Good to Have

• Enterprise Design Patterns
• Distributed Systems
• Exposure to ML and Data Science
• Docker, Kubernetes, AKS, Kafka, Graph databases

Total Experience: 4-7 Years  

  Must Have (2-3yrs): 

Appium, Selenium or Protract, Any programming language, Cucumber framework 

 Good to Have (2-3yrs.): 

Restassured, Jenkins CI/CD Integration, Database Knowledge (SQL, ORACLE etc.), Github etc