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About Aptinova Business Services Pvt.Ltd
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Responsibilities:
- Contact potential customers via telephone to promote products or services.
- Utilize scripts to engage customers in conversation and persuade them to purchase our offerings.
- Understand customer needs and requirements to recommend the most suitable products or services.
- Provide accurate information about product features, pricing, and after-sales services.
- Keep detailed records of calls and customer interactions, including recording sales and lead information.
- Follow up with customers to ensure satisfaction, resolve any issues, and maintain strong customer relationships.
- Meet or exceed sales targets and performance goals on a weekly and monthly basis.
- Stay updated on product knowledge and industry trends to effectively communicate with customers.
- Collaborate with the sales team to identify opportunities for cross-selling or upselling products.
- Handle objections and complaints professionally and escalate issues as needed to the appropriate department.
- Maintain confidentiality of customer information and adhere to company policies and procedures.
- Participate in training sessions and meetings to improve skills and knowledge.
Requirements:
- Bachelor’s degree or equivalent work experience.
- Proven experience as a telecaller or similar sales/customer service role is preferred.
- Excellent communication and interpersonal skills.
- Ability to effectively engage customers and build rapport over the phone.
- Strong persuasive and negotiation skills.
- Good listening skills and attention to detail.
- Ability to work independently and as part of a team.
- Proficiency in using CRM software and basic computer applications.
- Flexibility to work in shifts and adapt to changing priorities.
- Positive attitude and willingness to learn and grow in a dynamic environment.
- Responsible for end-to-end architecture of new products – Concepts, Architecture, Design & Delivery, Roll-out and Customer Success.
- Lead, manage, and mentor a team of 15+ internal engineers.
- Architect scalable, robust and cost-effective solutions in a cloud environment.
- Take complete ownership of the Non-Functional Requirements and in driving the technology road-map.
- Work with technical leaders in other groups like R&D, Marketing and Customer Service, etc. in understanding the pain points and work with the engineering leaders to address them Identify applications for new technologies and lead implementation.
- Help define and maintain principles, guidelines, reference architectures, standards, road maps, and patterns especially as they pertain to custom application development
Job Description & Responsibilities:
Selected engineer's day-to-day responsibilities include:
• Performs Database Administration tasks in Oracle & MS/MY SQL. Also performs basic DBA tasks in
SQL Server and DB2 environments as necessary.
• Designs and builds simple to complex database structures from data models.
• Installs, configures and patches Oracle.
• Implements HA and DR systems using Data guard and RAC.
• Builds and manages Data Guard Physical/Logical Standby Databases using Data Guard Broker
• Provides rotating 24x7 on-call support for company's Oracle, SQL Server, and DB2 environments as
necessary.
• Participates in design reviews as required to ensure database design meets application
requirements.
• Designs, maintains, documents and executes database utilities to provide information regarding
database activity.
• Proactively performs database monitoring and performance tuning tasks.
• Identify and provide solutions to performance issues in multiple database environments.
• Provides automation to standard DBA tasks. Able to develop scripts on UNIX and Windows
platforms as necessary.
• Reviews and enforces adherence to the company's Architecture, as well as database design and
usage standards.
• Understands database high availability technologies and guides the company in implementing
appropriate solutions.
• Performs other duties as assigned.
Location : Chennai, Tamil Nadu
Joining : Immediate – 15 days
Education, Experience & other requirements
• B.S. degree from an accredited university.
• Must have solid Oracle RAC , Golden Gate & Data Guard experience.
• 3+ years of extensive experience with Oracle database installation / configuration best practices
and Database upgrade/migration approaches.
• Experience installing, building, upgrading and supporting Oracle RAC environment, ASM,
Grid/Cluster.
• In-depth knowledge and hands-on experience in the installation, configuration and
troubleshooting of Oracle products and patches, including Oracle 12c, RAC, ASM, Clusterware,
GoldenGate, Dataguard, Oracle Database Appliance (ODA), Oracle Enterprise Manager 12c.
• Experience in Oracle 12c RAC based environment - architecture, installation, building, upgrading
and maintenance of Oracle RAC based environment in production.
• Extensive experience in Oracle DataGuard replication and physical standby for Disaster recovery
• Working experience of Oracle Database Appliance.
• Strong knowledge of OEM 12C grid monitoring configuration.
• Strong working experience with RMAN configuration, Job maintenance and backup & recovery
• Experience in database problem identification, problem diagnosis and resolution.
• Experience in building data architecture models and enforcing enterprise architecture standards
and guidelines.
• Excellent communication – ability to explain a technical problem to management.
• Ability to work on high performing teams and deliver under pressure situations.
Do you want to be part of a fast-paced environment, supporting the growth of cutting edge technology in
cloud computing?
Silverline employees are passionate about what they do. We’re a diverse group of cloud technology
professionals with the same goal: to make our clients’ lives easier through technology and we have a good
time while we’re at it!
As a Salesforce Platinum Cloud Alliance Partner, Silverline combines Strategic Advisory, technical
implementation, and ongoing Managed Services to enable organizations to achieve maximum value with the
Salesforce platform. Silverline is the #1 Company to Work for among small and medium size companies in this
years annual Glassdoor Employees’ Choice Awards, a list of the Best Places to Work in 2018. Come be a part of
our team!
Job Summary
A Tech. Lead is responsible for seamless execution of the development plan; by providing optimal and
innovative solutions, developing high quality code and guiding a team of devs or sr. devs. A Tech. Lead is
expected to possess expert level knowledge of CRM platforms, business functions and essentials of systems’
integration.
A Tech. Lead needs to conduct following responsibilities at work -
1. Billability of at least 34 hrs per week (Util Target). Resource needs to ensure that assigned hours are
utilized on each project.
2. Perform thorough analysis by
a. Understanding business/functional needs of the project and correlating it on individualtask
levels
b. Check whether the implementation is possible or not; respecting the Salesforce environment’s
limitations or governors. c. Evaluate whether stated requirements (or a part) can be achieved via configuration before
opting for coding. d. Determine all hidden use cases
e. Framing workarounds for any identified blockers, challenges or risks
f. Ideating optimal solutions for complex requirements
g. Sharing impact analysis results with stakeholders
h. Evaluating feasibility of using any library assets/components (either already sold or not)
A Tech. Lead must discuss the approach with TM or an onshore TAand finalize the ETAs.
3. Develop high quality scalable code by - a. Following Salesforce.com and Silverline-crm standards/best practices
b. Leverage recommended frameworks (ex. Testframework or Trigger framework) and comeup
with the most optimal design patterns / architecture
c. Write comprehensive test code asserting all possible use cases
d. Perform thorough unit tests
e. Fix all bugs reported from QA/UAT
f. Work on deployments through recommended tools and methodologies. g. Perform time bound R&D for any unknown or newer areas
h. Architect/engineer and/or audit the code base
i. Troubleshoot or debug issues encountered by onshore team or peer devs/sr.devs
j. Identify/develop reusable code components and suggest the same to Foundry panel
k. Mentor, assist and review peer devs/sr. devs and promote the best engineering practises
l. Document, review and deliver CDDDs
4. Ensure devops processes is followed across the team i.e. a. All devs/sr. devs are using recommended IDEs
b. Ensuring daily code check-in/check-out
c. Performing diligent functional code reviews
d. Ensuring that code staysin compliance with Clayton
e. Ensure good health of project repos
5. Facilitate proactive communication with project/product teams i.e. a. Use all relevant channels - Emails, JIRA, Slack or Zoom meetings
b. Ensure the team is in sync with project/product/sprint movements
c. Ensure the team has a definite plan of action for the day
d. Ensure consolidated DSRs are sent by EOD
e. Ensure decent overlap/availability in onshore team’s timezone (whenever required)
6. Facilitate learning & development for self and the team by - a. By setting OKRs for the quarter in alignment with the Company goals. b. Constantly perform self review and Identify improvement areas
c. Seek timely assistance from Reporting Managers
d. Actively contribute on technical presentations, knowledge sharing, training initiatives, building
POCs, regular salesforce release notes discussions and help in skill development of peerdevs/sr. Devs
e. Become expert in USABILITY based design and development
7. Exhibit good interpersonal skills by being a team player,staying approachable and collaborative. 8. Obtain and maintain certifications related to Salesforce, nCino, vlocity, Mulesoft, MarketingCloud. Required
Experience and Qualifications
● Required - Minimum 6 - 8 years experience in Software Development
● Required - Minimum 5 - 6 years experience with SFDC
● Required - Good in communication and interpersonal skills
● Required - Certified Salesforce - Platform Developer I
● Required - Certified Salesforce - Platform Developer II
● Required - Minimum Bachelor's Degree in Engineering or Science(Only Computers or Electronics&
Telecommunications)
Mandatory Skills
● Custom Development :
○ Hands on experience with building Lightning Aura Components or Lightning Web Components. ○ Hands on experience with SOQL & SOSL, Apex Triggers, Batch Apex & Apex Schedulers. ○ Hands on experience with Integrations. ● Administrative :
○ Good understanding & implementation of either of the below mentioned clouds:
■ Sales Cloud / Service Cloud / Community Cloud / Health Cloud / Financial Services Cloud
○ Security Model, Data Modelling, Automations like Workflow, Visual Flows, Process Builders
Preferred Qualifications
● Certified nCino Advanced Commercial/Retail Developer
● Certified vlocity Developer
● Certified Mulesoft Developer Certified - Level 1
● Certified Marketing Cloud Email Specialist/Developer
Benefits
Industry leading benefits including Health Insurance offered. Will be part of a US based/headquartered
company.
Job Type:
Full-time(Flexible with Remote working, if outside Bangalore
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Responsibilities:
- Improve robustness of Leena AI current NLP stack
- Increase zero shot learning capability of Leena AI current NLP stack
- Opportunity to add/build new NLP architectures based on requirements
- Manage End to End lifecycle of the data in the system till it achieves more than 90% accuracy
- Manage a NLP team
Page BreakRequirements:
- Strong understanding of linear algebra, optimisation, probability, statistics
- Experience in the data science methodology from exploratory data analysis, feature engineering, model selection, deployment of the model at scale and model evaluation
- Experience in deploying NLP architectures in production
- Understanding of latest NLP architectures like transformers is good to have
- Experience in adversarial attacks/robustness of DNN is good to have
- Experience with Python Web Framework (Django), Analytics and Machine Learning frameworks like Tensorflow/Keras/Pytorch.
- Proven experience in Mobile application development using flutter
- Design and Build sophisticated and highly scalable apps using Flutter
- Build custom packages in Flutter using the functionalities and APIs already available in native Android and IOS.
- Use of Model-View-Controller ( MVC) and Model-View-ViewModel-Controller (MVVM) as it relates to designing, developing architecture, and developing maintainable, testable, and functional software that meets product requirements.
- Resolve any problems existing in the system and suggest and add new features in the complete system
- Must have Flutter knowledge to build cross-platform mobile apps for Android, IOS, and Web apps. This should include making responsive UIs to efficiently query data and also manage states in an optimized manner.
- Must have knowledge of version controlling
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ReactJS and/or React-Native and Redux.
Experience working with NextJS.
Deep understanding of RESTful technologies, microservices, and API integration
Strong understanding of HTML and CSS.
Systemic exposure to VCSl (GIT), Issue tracking (JIRA), Knowledge based
(Confluence)
Exposure to AWS and DevOps culture
Experience with Writing unit tests using JEST
Exposure to Axios, Lodash and other common front-end development tools such as
Babel, Webpack, NPM, etc.
Ability to continuously structure and organize the code base, anticipate
technical-debt, and do peer code reviews.
Good to have: Domain knowledge in the BFSI tech stack.
THE WAD Agency is hiring!!! (wwwthewadagency.com)
- Experience: 3-5 years
- Develop digital marketing strategies to improve awareness, engagement, new customer acquisition (Cross-Sell/Up-Sell), and support client retention
- Has experience with online monitoring and measurement platforms including but not limited to Facebook Insights, YouTube Insights, Google Analytics, Adwords etc.
- Generate potential leads for the organization through various ATL & BTL activities
- Develop & Ideate campaigns, processes etc. to pitch new clients
- Prepare presentations for client pitches Company
Preferred from Agencies
Essential Duties and Responsibilities:
- Execute full lifecycle software development
- Develop, designed well efficient code
- Integrate software components into a fully functional software system
- Fully adaptive to the technology needed for the current project
Requirements:
- Minimum 8 year of strong demonstrated knowledge in PHP, Mysql, Mongodb, Jquery, SASS
- Algorithms, data structure.
- Object-oriented programming.
- AWS/Server experience to handle production machines is a plus.
- Team Management mandatory
- Experience on PHP, PHP Frameworks, Ajax, Knowledge on CMS platform like Opencart, payment gateway integration, experience working on portals.
- Familiarity with software development methodology and release processes.
- Strong problem-solving skills and excellent communication skills
- Product based company preferable
- Startup experience preferable
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