Dotnet Developer

Role & responsibilities

Cold Calling:

Contacting potential customers using a given phone directory.

Customer Interaction:

Asking pertinent questions to understand customer requirements.

Persuading customers to buy by demonstrating how products or services meet their needs.

Sales and Record Keeping:

Recording customer information accurately in a computer system.

Keeping records of calls and sales.

Meeting sales quotas and facilitating future sales.

Proven experience in telemarketing or similar sales/customer service roles.

Excellent communication and presentation skills.

Patience and ability to handle customer rejection

Experience: Minimum 1 year as a telecaller

About us

Fisdom is one of the largest wealthtech platforms that allows investors to manage their wealth in an intuitive and seamless manner. Fisdom has a suite of products and services that takes care of every wealth requirement that an individual would have. This includes Mutual Funds, Stock Broking, Private Wealth, Tax Filing, and Pension funds

Fisdom has a B2C app and also an award-winning B2B2C distribution model where we have partnered with 15 of the largest banks in India such as Indian Bank and UCO Bank to provide wealth products to their customers. In our bank-led distribution model, our SDKs are integrated seamlessly into the bank’s mobile banking and internet banking application. Fisdom is the first wealthtech company in the country to launch a stock broking product for customers of a PSU bank.

The company is breaking down barriers by enabling access to wealth management to underserved customers. All our partners combined have a combined user base of more than 50 crore customers. This makes us uniquely placed to disrupt the wealthtech space which we believe is in its infancy in India in terms of wider adoption.

Where are we now and where are we heading towards

Founded by veteran VC-turned entrepreneur Subramanya SV(Subu) and former investment 

banker Anand Dalmia, Fisdom is backed by PayU (Naspers), Quona Capital, and Saama Capital; with $37million of total funds raised so far. Fisdom is known for its revenue and profitability focussed approach towards sustainable business.

Fisdom is the No.1 company in India in the B2B2C wealthtech space and one of the most admired companies in the fintech ecosystem for our business model. We look forward to growing the leadership position by staying focussed on product and technology innovation. 

Our technology team

Today we are a 60-member strong technology team. Everyone in the team is a hands-on engineer, including the team leads and managers. We take pride in being product engineers and we believe ‌engineers are fundamentally problem solvers first. Our culture binds us together as one cohesive unit. We stress on engineering excellence and strive to become a high talent density team. Some ‌values that we preach and practice include:

• Individual ownership and collective responsibility
• Focus on continuous learning and constant improvement in every aspect of engineering and product
• Cheer for openness, inclusivity and transparency.
• Merit-based growth

Key Responsibilities

• Write code, build prototypes and resolve issues.
• Write and review unit test cases.
• Review code & designs for both oneself and team members
• Defining and building microservices
• Building systems with positive business outcome
• Tracking module health, usage & behaviour tracking.

Key Skills

• An engineer with at least 1-3 years of working experience in web services, preferably in Python
• Must have a penchant for good API design.
• Must be a stickler for good, clear and secure coding.
• Must have built and released APIs in production.
• Experience in working with RDBMS & NoSQL databases.
• Working knowledge of GCP, AWS, Azure or any other cloud provider.
• Aggressive problem diagnosis & creative problem solving skills.
• Communication skills, to speak to developers across the world

Why join us and where?

We're a small but high performing engineering team. We recognize that the work we do impacts the lives of hundreds and thousands of people. Your work will contribute significantly to our mission. We pay competitive compensation and performance bonuses. We provide a high energy work environment and you are encouraged to play around new technology and self-learning. You will be based out of Bangalore.

The Human Resource Manager will lead and direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.

• Minimum 5 years of Testing experience , with at least 3 years of Test Automation
• “Automation first” attitude.
• Strong sense of accountability and ownership.
• Good team player and communicator with a flexible, customer-driven attitude.
• Agile / Lean attitude and mindset.
• Believe in daily improvement, easily adapt to change and have fun while doing it.
• Work well independently and within a team.
• Knowledgeable about different Software Delivery Lifecycles.
• At least 1 year experience in using at least one tool for:
• Test automation tools: Selenium Web driver, Postman, RestApi Automation
• Non-functional testing: JMeter, HP LoadRunner

Hiver offers teams the simplest way to offer outstanding, personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction.

Opportunity:

We are seeking an experienced and data-driven Performance Marketing Manager to spearhead our digital paid campaigns. The primary focus for this role will be efficient expansion across channels with special importance on Google Ads.

What you will be working on:

• Strategic Planning: Design and implement a comprehensive paid digital marketing strategy with growth and efficiency in focus.
• Google Ads Management: Oversee, optimise, and scale our Google Ads campaigns, ensuring efficiency and growth through ongoing experiments and by setting the basics right.
• Platform Expansion: Launch and manage campaigns on other platforms like LinkedIn, Facebook, and Instagram, integrating them into our broader paid strategy. Keep an eye open for new opportunities all the time.
• Budget Management: Allocate, monitor, and optimise the budget for each channel to ensure cost-efficient spending and ROI.
• Performance Analysis: Continuously analyse campaign performance, draw insights, and make necessary adjustments for continuous improvement.
• Collaboration: Work closely with other digital marketing team members, design, content and web dev teams ensuring that paid strategies complement and amplify all marketing efforts.
• A/B Testing: Continuously test ads, landing pages, audiences, and more to improve campaign performance.
• Trend Awareness: Stay updated on the latest developments, best practices, and trends in paid advertising across all platforms.
• Reporting: Provide regular reports showcasing results, insights, and recommendations to the stakeholders.

What we are looking for:

• Bachelor's degree in Marketing, Business, or related field.
• 6+ years of experience in paid digital advertising, with a strong emphasis on Google Ads.
• Proven track record of managing and scaling paid campaigns across multiple platforms.
• Strong analytical skills, with the ability to derive meaningful insights from data.
• Proficiency with advertising tools and platforms, analytics tools, and related software.
• Exceptional project management skills.
• Ability to collaborate and communicate effectively with internal teams.
• Forward-thinking and updated with the latest trends and best practices in digital advertising.
• Experience of managing paid campaigns in the SAAS start-up ecosystem will be a plus.

At Hiver, we value diversity and inclusion and encourage individuals from all backgrounds to apply. If you're ready to make an impact and be part of our innovative team, please apply here.

• Cultivating solid relationships with clients through the provision of exceptional service.
• Should be open to travel and explain the products of clients to relevant stakeholders
• Creating a positive onboarding experience for new clients.
• Regularly interacting with clients and their audience through telephone calls, email communications, or face-to-face meetings.
• Identifying ways to overcome clients' challenges
• Maintaining an accurate record of all existing and potential clients.
• Responding to client inquiries in a timely and professional manner.
• Training and providing overall guidance to other fellow members.
• Organizing training seminars to enable clients to engage with the stakeholders
• Should be proficient in using excel.
• Should have 1-3 years of experience
• Mediator between the clients and different departments in the organization.