Design Head

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

Job Title: Assistant Manager - Sales - BUILDING AUTOMATION SOLUTIONS

Location : Gurgaon

1. Job Overview: The position requires a dynamic Sales and Marketing Engineer with experience in BUILDING AUTOMATION SOLUTIONS Project Sales. The role involves driving sales, building client relationships, and promoting BUILDING AUTOMATION SOLUTIONS to achieve business objectives.

2. Responsibilities:

Sales and Marketing Strategy:

• Develop and implement comprehensive sales and marketing strategies for BUILDING AUTOMATION SOLUTIONS.
• Identify and pursue new business opportunities in target markets and industry segments.
• Collaborate with the marketing team to create compelling promotional materials.

Client Engagement:

• Build and maintain strong relationships with existing clients while actively seeking new partnerships.
• Conduct client needs assessments and propose tailored BUILDING AUTOMATION SOLUTIONS
• Conduct product demonstrations and presentations to showcase the benefits of offerings.

Technical Expertise:

• Possess in-depth technical knowledge of BUILDING AUTOMATION SOLUTIONS & ELV systems.
• Provide technical support to clients during pre-sales and post-sales phases.
• Stay abreast of industry trends to position solutions competitively.

Market Analysis:

• Conduct market research to identify industry trends, competitor activities, and market demands.
• Analyze customer feedback and market dynamics to enhance product offerings.

3. Qualifications:

• Bachelor's degree in Instrumentational / Electronics Engineering, Automation, or a related field.
• Proven experience in sales and marketing of BUILDING AUTOMATION SOLUTIONS.
• Strong technical understanding of HVAC and BUILDING AUTOMATION SOLUTIONS.
• Excellent communication and presentation skills.
• Results-oriented with a track record of meeting or exceeding sales targets.

4. Key Skills:

• Automation Sales BUILDING AUTOMATION SOLUTIONS/ELV /Project Sales

 Additional Skills:

• Automation Products/Project Knowledge.

5. Benefits

• Competitive salary and commission structure.
• Health insurance and other benefits.
• Opportunities for professional development.

What We’re Looking For:

• Strong experience in Python (5+ years).
• Hands-on experience with any database (SQL or NoSQL).
• Experience with frameworks like Flask, FastAPI, or Django.
• Knowledge of ORMs, API development, and unit testing.
• Familiarity with Git and Agile methodologies.
• Familiarity with the Kafka tool (Added Advantage)

Job Title: Android Developer

Experience: 4 to 5 Years

Location: Bangalore, Pune, Gurgaon, Chennai, Bhopal, Jaipur

Work Mode: Hybrid (2-3 Days Work from Office)

Notice Period: Immediate joiners preferred

About the Role

We are seeking a skilled and passionate Android Developer with 4-5 years of hands-on experience to join our mobile development team. The ideal candidate should have solid experience in building native Android applications using Java and Kotlin, with a deep understanding of Android SDKs and design patterns. You will be working in a collaborative environment on scalable and user-centric mobile apps for various domains.

Required Skills

• Strong experience in Android Development using Java and Kotlin.
• In-depth understanding of Android SDK, Android Studio, and different Android versions.
• Familiarity with MVVM/MVP architecture, Jetpack components, LiveData, and ViewModel.
• Experience with third-party libraries and APIs (Retrofit, Glide, Firebase, etc.).
• Knowledge of unit testing, debugging, and optimization for performance.
• Understanding of Google’s Android design principles and interface guidelines.
• Strong knowledge of mobile UI/UX standards and guidelines.
• Familiarity with version control tools like Git.

.Key Responsibilities

• Design, develop, and maintain high-performance Android applications.
• Write clean, efficient, and well-documented code in Java and Kotlin..
• Ensure the performance, quality, and responsiveness of applications.
• Identify and correct bottlenecks and fix bugs.
• Work on continuous improvement of application performance and user experience.
• Integrate RESTful APIs and third-party services.
• Participate in code reviews and mentor junior developers.

Mandatory Requirement

• Valid Passport is a must. Candidates without a valid passport will not be considered.

Why Join Us?

Be a part of an innovative team where your work directly impacts user experience at scale. Work in a hybrid environment that promotes both productivity and flexibility, with exposure to international projects and cutting-edge technologies.

iOS Developer responsibilities include:

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
•  Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization
• Experience with iOS frameworks such as Swift UI, Objective C,
•  UIKit, AVFoundation, Core Bluetooth, Combine, PushNotifications.
•  Experience with Databases - Core Data, Realm  
•  Familiarity with RESTful APIs to connect iOS applications to back-end services
•  Knowledge of Architecture - MVC and MVVM
•  Understanding of Apple’s design principles and interface guidelines
•  Excellent communication Skills and Client interaction.

Job Description :

1.  Hands on experience in developing web Applications using http://asp.net/">ASP.NET core MVC and Azure SQL server.
2. Hands on experience in Web API development.
3. Should have experience in working with Azure containers to deploy applications.
4. Should be able to individually co-ordinate with client team and do delivery.
5. Good analytical and problem-solving skills.
6. Good oral and written communication skills.  
7. Ability to work independently / in a team with strong problem-solving skills.
8. Estimate work and plan delivery schedule including tasks, milestones and dependencies.
9. Ensure timely publishing of status report and quality metrics.
10. Should be able to quickly adapt work on new technologies based on project need.

Interview Mode: All rounds of interview will be conducted on Google meet and on boarding will be in Bangalore

Company Overview :

Data template is an IT company which design and develop digital experience and services used by people globally. We bring experiences from multiple domains to market from strategy to execution using our unique approach to transfer deep insight into impact. We help our clients to stay ahead of challenges and accelerate in their market.