Content Writer | Sunstone Education Technology | Immediate

Hiring: IT Operations & Helpdesk Engineer (3–5 Years)

📍 Location: [Bangalore / Hybrid] 

We are looking for a hands-on IT Operations Engineer who will anchor our internal IT helpdesk while managing servers, backups, DR drills, and cloud infrastructure. This role is responsible for day-to-day IT stability across endpoints, servers, and Azure environments.

Key Activities

Internal IT Helpdesk (Primary Anchor)

·       Act as the single point of contact for internal IT support.

·       Resolve L1/L2 issues (laptops, OS, network, access, software installs).

·       Manage onboarding/offboarding IT setup.

·       Track tickets, SLAs, and recurring issues.

Infrastructure & Servers

·       Install and maintain Windows & Linux servers.

·       Maintain the centralized IT asset inventory.

·       Support manual and automated application deployments

·       Handle patching, upgrades, performance monitoring.

Cloud Administration (Azure)

·       Manage VMs, storage, networking.

·       Maintain access controls and security configurations.

Backup & DR Readiness

·       Manage and test backup processes.

·       Conduct periodic DR drills to support organizational continuity standards.

·       Maintain recovery runbooks and documentation.

What We’re Looking For

·       Strong Windows Server & Linux hands-on experience.

·       Experience managing Azure Cloud infrastructure.

·       Practical backup & restore execution experience.

·       Strong troubleshooting mindset.

·       Process-driven and documentation disciplined.

·       Comfortable working with DevOps & Cyber Security teams.

Impact of This Role

·       Stable internal IT operations.

·       DR-tested infrastructure.

·       Reduced downtime and faster issue resolution.

·       Strong operational hygiene in a growing environment.

Job description

The ideal candidate must be willing to engage in all stages of the sales cycle. They should be confident with building new client relationships. They should have evidence of strong skills and possess good communication skills.

Responsibilities

• Build relationships with prospective clients; cold calling, emailing, follow-up and resolve any concerns/problems.
• Prepare and present proposals to qualifying companies on import/export opportunities.
• Understanding the market and its needs, product selection, sending prices, taking new orders, and sending samples, catalogues etc.
• Utilize effective communication and interpersonal skills to address any issues/problems or concerns.
• Keep abreast of opportunities in various countries through ongoing communication with contacts.
• Provide reqular feedback to the management on existing/ new opportunities and implement discussed action plans to capitalise on the opportunities.

Requirements

• Masters of Business Administration degree.
• Well versed in English
• Strong communication and presentation skills

You will be responsible for designing, building, and maintaining data pipelines that handle Real-world data at Compile. You will be handling both inbound and outbound data deliveries at Compile for datasets including Claims, Remittances, EHR, SDOH, etc.

You will

• Work on building and maintaining data pipelines (specifically RWD).
• Build, enhance and maintain existing pipelines in pyspark, python and help build analytical insights and datasets.
• Scheduling and maintaining pipeline jobs for RWD.
• Develop, test, and implement data solutions based on the design.
• Design and implement quality checks on existing and new data pipelines.
• Ensure adherence to security and compliance that is required for the products.
• Maintain relationships with various data vendors and track changes and issues across vendors and deliveries.

You have

• Hands-on experience with ETL process (min of 5 years).
• Excellent communication skills and ability to work with multiple vendors.
• High proficiency with Spark, SQL.
• Proficiency in Data modeling, validation, quality check, and data engineering concepts.
• Experience in working with big-data processing technologies using - databricks, dbt, S3, Delta lake, Deequ, Griffin, Snowflake, BigQuery.
• Familiarity with version control technologies, and CI/CD systems.
• Understanding of scheduling tools like Airflow/Prefect.
• Min of 3 years of experience managing data warehouses.
• Familiarity with healthcare datasets is a plus.

Compile embraces diversity and equal opportunity in a serious way. We are committed to building a team of people from many backgrounds, perspectives, and skills. We know the more inclusive we are, the better our work will be.         

Position: Lead Gen / Telemarketing Executive

Exp: 0.6 - 3 years.

Identifies prospects by generating leads

Calls prospective customers

Influences customers to buy services and products by following a prepared sales talk to give service and product information a

Completes orders by recording names, addresses, and purchases; referring orders for filling.

Secures information by completing database backups.

Maintains a safe and clean working environment by complying with procedures, rules, and regulations.

Maintains operations by following policies and procedures; reporting needed changes.

Contributes to team effort by accomplishing related results as needed.

• Designing and building advanced applications for the Android platform
• Collaborating with cross-functional teams to define, design, and ship new features
• Unit-test coding for robustness, including edge cases, usability and general reliability
• Working on bug fixing and improving application performance
• Continuously discovering, evaluating and implementing new technologies to maximize development efficiency

Desired Candidate Profile

• Bachelor's degree in computer science or related technical discipline
• 3-6 years Android app development experience
• Strong hands on experience in developing high performance mobile applications
• Strong knowledge of Java, Kotlin, Android SDK, different versions of Android, and how to deal with different screen sizes
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Strong knowledge of Android UI design principles, patterns and best practices
• Experience with offline storage, threading and performance tuning
• Ability to design applications around natural user interfaces, such as touch
• Familiarity with cloud message APIs and push notifications
• Familiarity with the use of additional sensors, such as gyroscopes and accelerometer
• Experience in BLE and BT
• Good understanding of unit, system and end to end testing and automation of mobile applications / Android applications
• Familiarity with the MVC and MVVM design patterns
• Knowledge of the open-source ecosystem and the libraries available for common tasks
• Experience building, testing and distributing native apps that consume RESTful services
• Proficient understanding of code versioning tools such as GIT
• Strong analytical and problem solving skills
• Excellent oral and written communication skills
• Good logical sense, strong technical skills and the ability to learn new technologies quickly    

Technical skills: 

• Well documented experience with .NET framework and C#
  • Well documented experience with http://asp.net/">ASP.NET MVC
  • Experience with JavaScript libraries (for example jQuery) 
  • Experience with HTML, JavaScript and CSS 
  • Experience with integrating and developing web services (REST, WCF) 
  • Experience with Unit and Integration testing 
  • Experience with system design and requirement analysis 
  • Knowledge about ORM frameworks (for example Entity Framework) 
  • Good understanding on how to develop stable, high performing and maintainable high scale systems 

Bonus: 

• Experience with Test Driven Development
  • Experience with Domain Driven Design
  • Experience with JavaScript frameworks (for example AngularJS) 
  • Experience with UI frameworks (for example Twitter Bootstrap) 
  • Experience with mobile application development 

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.
• To work with team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.