Employee Engagement Specialist - SMARTQ

We are hiring an SAP PP Consultant to manage and support Production Planning (PP) processes including MRP, BOM, routing, capacity planning, and production orders. The role includes configuration, integration, and user support.

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal - Evolve Freight forwarders towards Digitalized operations and help them become more efficient.

As a company, we're just the right size for every person to take initiative and make things happen. Join us on this journey to make a difference in how Digitalization evolves the Freight Forwarding industry.

Learn more at www.shipthis.co

Job Role

The position requires strong problems solving skills, excellent communication skills, and a customer-focused approach, the software support engineer will work closely with the developing team to resolve technical issues and bugs reported by customers

Responsibilities

• Take ownership of customer issues reported and see problems through to resolution
• Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Provide prompt and accurate feedback to customers
• Ensure proper recording and closure of all issues
• Prepare accurate and timely reports
• Document knowledge in the form of knowledge base tech notes and articles
• Follow the SLA for issues with respect to the severity. 

Desired qualifications include

• Proven working experience in enterprise technical support, IT support, or as a technical engineer
• Basic knowledge of JavaScript, HTML and JSON
• Deep knowledge of the product that the technician is supporting.
• Strong problem-solving skills
• Excellent client-facing skills
• Excellent written and verbal communication skills
• familiarity with API calls

We welcome candidates

• Who is Immediate Joining
• Female candidates returning to work after a career break are strongly encouraged to apply
• Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.

We are an equal-opportunity employer and are committed to fostering diversity and inclusivity. We do not discriminate based on race, religion, color, gender, sexual orientation, age, marital status, or disability status.

Additional Details

• Location: Bangalore
• Job Type: Full-time
• Role: Software Support Engineer
• Industry Type: Software Product
• Functional Area: Support

* Candidates must have Real Estate Knowledge,

* In-house drafting of all Documents MOU, Agreement to Sell, Sale Deeds, payment collections, and the bank loan process.

* Should have a minimum experience of 2 to 4 years in CRM and managing teams.

* handled Real Estate CRM.

Preferred candidate profile

* Candidate must have Real Estate Knowledge with min 2 - 4 years of experience.

* In-house drafting of all Documents MOU, Agreement to Sell, Sale Deeds, payment collections, and the bank loan process.

* Collections, preparation documentation, Bank docs.

Job Description: Business Development Manager

Position Overview:

As a Business Development Manager, you will play a pivotal role in driving the growth and success of our company. You will lead a dynamic team of Business Development Associates and Executives, overseeing their day-to-day activities and ensuring that they achieve their assigned targets. Your primary responsibility will be to cultivate and nurture relationships with both new and existing clients, understanding their unique needs and providing tailored solutions to meet their requirements. Additionally, you will be responsible for strategizing and implementing initiatives to expand our client base and increase revenue.

Key Responsibilities:

1. Lead Generation and Relationship Building:

Receive leads from the company and actively engage with potential clients to build and maintain strong business relationships. Understand clients' needs, challenges, and goals to recommend suitable products or services.

2. Sales Process Management:

Guide clients through the sales funnel by negotiating terms, addressing objections, and providing necessary support to facilitate the closing of deals. Utilize effective sales techniques to maximize conversions and achieve sales targets.

3. Client Feedback and Database Management:

Record client feedback, preferences, and interactions in a comprehensive database. Use this information to tailor future interactions and improve customer satisfaction levels. Maintain accurate records of client communications and transactions.

4. Team Leadership and Management:

Supervise a team of 10-15 Business Development Associates and Executives, providing mentorship, guidance, and support to help them achieve individual and team targets. Conduct regular performance evaluations and provide constructive feedback for professional development.

5. Strategic Planning and Execution:

Collaborate with senior management to develop strategic plans for business development and client acquisition. Implement initiatives to enhance market presence, generate leads, and drive revenue growth.

6. Meeting Facilitation and Reporting:

Conduct daily morning meetings to align team objectives, communicate targets, and provide updates on performance metrics. Prepare regular reports on sales activities, pipeline status, and revenue projections for management review.

Qualifications and Skills:

- Bachelor's degree in Business Administration, Marketing, or related field.

- Proven experience in business development, sales, or a related role.

- Strong interpersonal and communication skills.

- Ability to understand client requirements and propose suitable solutions.

- Leadership qualities with the ability to motivate and inspire a team.

- Proficiency in CRM software and Microsoft Office Suite.

- Excellent organizational and time management skills.

Join us in this exciting opportunity to drive business growth and make a significant impact in the industry!

Key Responsibilities

1. Experience in Development using Adobe AEM, Android, Cordova, CRX, Java, Html, JavaScript. Also working knowledge of the Mobil app development.

1. Built websites and applications using Adobe Experience Manager
2. Experienced working knowledge of the Experience Server (CRX), including the Content Explorer, Design and build components, templates, dialogs, and workflows using the AEM architecture.

1. Experience in developing applications, templates, and components for the Adobe AEM product.

1. Excellent working knowledge of the Android Mobile app development using java.
2. Excellent working knowledge of the hybrid mobile app development for android and iOS platform (Cordova).

1. Should have knowledge of development of curated content, websites, landing pages and managing digital assets.
2. Desired Profile:

1. 3+ years of AEM / CQ platform experience in developing Components, Templates, Widgets, OSGi framework (Bundles/Services, tag libraries), JCR, Apache Sling, Adobe Cloud Service Integrations, External Integrations (with DB, Web services and other WCMs & DMS), Workflows, Socialization Framework, Packages.

1. Previous experience as a WCM technical lead or as an AEM architect in delivering 2-3 complex Adobe Experience Management (AEM) projects Should have exposure to UI Development and familiar with the full stack development technologies (Java Script, Angular, Node JS)

1. Certification will be plus

Android Developer: 

Position: Android/Java/Kotlin Developer 

 - Selected candidate is required to be a part of the product development team and have to manage both maintenance and enhancement projects & building Mobile Applications using web services. 

Skills & Expertise we look for: 

1. Should be passionate about user interface design and have skills in Native Android with proficiency in Kotlin and Java. 
2. Out of the box thinking to troubleshoot and solve problems 
3. Should be willing to implement latest technology trends like XML/Compose UI, MVVM pattern, Livedata, Data binding, Pagination, Coroutines and other Jetpack components. 
4. Should be able to analyze customer requirements, estimate the effort, provide the deliverable date to the customer and make sure to ship the feature on time 
5. Experience in Release management like creating, merging, maintaining branches, versioning and releasing apps. Should have experience in publishing apps to play store. 
6. Ready to help team members in their technical challenges 
7. Collaborate with cross-functional teams to define, document, design, and ship new features

Personality we expect: 

1. You love an Agile work culture and deliver as per plan  
2. You're a lively person who's passionate on what you do  
3. You're a nonstop learner and enjoy sharing the learning to your juniors 
4. You're socially connected with the team and helping others team voluntarily. 
5. You're tech- expertise and effective in tools operation automate the regular process. 
6. You're someone who loves problem-working by seeing the occasion in every challenge and you enjoy learning from failures  
7. Honestly share your experience, feedback, challenges, learning and emotions for the day in your daily diary. 
8. Think of user needs instead of system needs 

Global Quality Assurance Testing Services Department is looking for Quality Assurance Tester who has expertise with web-based, mobile and client server application testing.

As a Quality Assurance Tester individual will heavily interface and work very closely with Development Team, Project Management Office and business users. Position requires coordination, analytical and problem-solving skills, risks mitigation and assurance timely deliverables with best possible quality. Individual will be responsible to analyze business and technical specification, test cases creation, test cases execution and defects identification.

As a Quality Assurance Tester, individual will be responsible to provide wide range of testing services including test cases creation and execution, and performing different types of testing (Functional, System, Integration, Regression, multi-Browser)

The individual will be responsible to gather and analyze test data in support of business cases, proposed projects, and systems requirements. This will include writing test plan strategies and test procedures documents as well as test cases for positive and negative scenarios. The Quality Assurance Tester will apply proven analytical and problem-solving skills to help validate IT processes through careful testing in order to maximize the benefit of business investments in IT initiatives.  The candidate will establish and utilize quality assurance best practices, methodologies and approaches for all projects. Time management, communication (verbal/written) skills and previous testing experience is preferred.

Position requires attendance on various meetings, conference calls, walkthrough sessions and representing Global QA Testing Services Department. The position will report directly into Offshore Quality Lead.

Duties and Responsibilities: 

• Analyze user requirements, functional specification and create detailed level test cases for new online products and features projects
• Hands on experience in designing and developing test automation scripts using selenium and JAVA.
• Documents, tracks, and communicates test results, analysis, and unresolved problems.
• Knowledge of test processes and defect life cycle. 
• Defects identification, escalation and root cause analysis and review
• Experience with carrying out different type of testing such as, functional, regression, cross-Browser and system testing
• Ability to identify set of test cases that will be a good fit for automation and scope out automation coverage for a particular project.
• Execution of Selenium automation scripts during regression testing cycles
• Producing statistical reports on test phase execution.
• Providing recommendation to management towards continues quality assurance improvements
• Supporting production implementation testing activities on weekends when it’s required 

Qualifications & Requirements:

• At minimum 7-8 years Quality Assurance experience and minimum 5 years in automation testing.  
• Experience in automation testing (Selenium & Java)
• Minimum 3 project work experience on Open Source (PHP/MySQL) application
• Minimum 1 project work experience on Mobile or Client Server application
• Ability to create comprehensive test cases and test plans
• Ability to conduct requirements review for business requirements and functional requirements documents
• Good analytical and problem-solving skills
• Ability to work in a high pressure delivery oriented team environment
• Willing to work with a distributed international team
• Great communication (verbal/written) skills
• Must be good team player
• Must be aware and accustomed to work with software development culture and ethics.