HR Talent Acquisition

Role Summary:

We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction in a fast-paced trading environment.

Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.

Required Skills & Qualifications:

• Bachelor's degree in computer science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

Nice to Have:

• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.

• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.

• Knowledge of scripting (Shell/Python) and basic networking is a plus.

• Familiarity with cloud environments (AWS/Azure) and monitoring tools.

Why Join Us?

• Be part of a team supporting mission-critical systems in real-time.

• Work in a high-energy, tech-driven environment.

• Opportunities to grow into domain/tech leadership roles.

• Competitive salary and benefits, health coverage, and employee wellness programs.

Accounting and Compliances

• Responsible for day to day accounting function of the organization 
• Responsible for monthly/ yearly book closing
• Responsible for all statutory compliances including TDS, RBI, MCA etc.
• Ensuring adequate controls are in place
• Managing the payroll process

Lender Management

• Accurately calculating the billing amounts 
• Managing the invoicing & collection process

Financial Planning and Analysis

• Responsible for the weekly/monthly MIS Reporting – internal as well as investor reporting 
• Analysing the variances from the forecasted numbers

Taxation

• Managing the Corporate taxes including the tax audit
• Managing in the Indirect taxes including Goods and Service Tax

Treasury

• Monitoring the day-to-day cash and bank movements to calculate the free cash flows

• Responsible for overall AOP target achievement.
• Responsible for leading a team involved in direct Fixed Battery\2W sales.
• Driving BTL and local sales activities through team.
• Travelling across locations to focus on opportunities for Sales and Growth.
• Hiring, Leading, Managing and motivating Sales team to drive growth numbers.

Hiring For Field Sales

Must have experience in Home loan process

Immediate Joiner

working days 6 days

Rotational shift

07-13 years as an Oracle DBA with production support experience, including Oracle 10g and 11g.

07-13 years of experience as an Oracle Apps DBA with Oracle EBS 11.5.10 and R12

Strong understanding of Oracle RDBMS architecture

Hands-on experience with implementation, upgrade, and tuning of:

Large Oracle EBS environments, Oracle EBS in a production environment; throughout all stages of the lifecycle

Enterprise Manager Grid Control

Backup and recovery concepts, including RMAN

Oracle R12, Oracle RAC

Patch assessment and application in an EBS environment with activation of different modules

Performance Tuning (ie. Sql Queries)

Proven experience with multiple operating systems: Linux/Unix/Solaris/Windows

Strong verbal, written, organizational and documentation skills.

Ability to provide accurate and realistic effort estimates, commit and deliver accordingly

Ability to work in a fast paced environment with occasional non-business hours (evenings and weekends) flexibility and able to prioritize and juggle multiple projects.

Ability to work productively in a team environment and participate as a positive and cooperative team member.

MS in CS or BS/ BA in Computer Science with five years of relevant work experience.

Candidates should be flexible for Night shifts/Weekend Shifts

Preferred Skills:

Experience with Engineered Systems (ie. ODA's)

Oracle Data Guard

Oracle RAC/Multitenant architecture . WebLogic . OEM 13c/12c

R12.2 Upgrade Experience on multiple projects

Experienced with Oracle Identity Management product suite

Immediate Joiners preferred

Do Your Thng 

About us:

DYT - Do Your Thng, is an app, where all social media users can share brands they love with their followers and earn money while doing so! We believe everyone is an influencer. Our aim is to democratise social media and allow people to be rewarded for the content they post. How does DYT help you? It accelerates your career through collaboration opportunities with top brands and gives you access to a community full of experts in the influencer space. 

• 0-1years of experience as an iOS developer. Eager learner.
• Must have Working Experience in a product based organization at least 18 months.
• Good Communication skills must. 

• Understanding the project requirement intuitively and providing proper time estimation.-Always read for troubleshooting in all important projects. ● Experience in accessing data as JSON/XML using REST API. 
• Candidate should have good knowledge of iOS, Swift, xCode and Git. ● Ability to build complex iOS standalone client applications & user interfaces, design & implementation. 
• Experience with iOS Frameworks such as UIKit, Auto-layout using storyboards, etc. ● Knowledge of Apple's design principals, application interface guidelines, and experience with 
• AutoLayout. 
• Good communication skills with the ability to work in a highly-collaborative, agile team 
• Strong analytical and problem-solving skills 
• Flexibility to learn, and work with new technologies

• Develop new product features and new applications within an Agile
• Build reusable code and libraries for future
• Write well-designed, testable, efficient code using the latest development best
• Collaborate with designers to implement and improve design
• Optimize applications for maximum speed and
• Stay up-to-date on emerging
• Contribute to the continuous improvement of the development

• Passion to build world class UI design
• 5+ years of experience developing web applications with modern JavaScript programming frameworks, tooling and libraries (such as Backbone, Angular, React, Vue.js, Ember) and CSS pre-processing frameworks (such as Sass or Less)
• Minimum one-year experience in developing js applications in team environment.
• Experience with state management frameworks like Redux
• Experience writing unit tests
• Familiarity with common front-end development tools such as Babel, Webpack, gulp, npm- scripts
• Any experience building, launching or supporting a SaaS product