Head - Growth and Performance Marketing Professional

Now Hiring: Quality Analyst – BPO Operations | Location: Gurugram (Onsite)

Job Title: Quality Analyst

Work Location: Gurugram (Onsite)

Education:

• Minimum qualification: Graduate

Experience:

• 2 to 8 years of total work experience
• Minimum 2 years of experience as a Quality Analyst in a BPO (on paper) is mandatory

Key Responsibilities

• Evaluate live and recorded calls to ensure service quality standards
• Monitor and analyze: Team performance and team strength | Call duration and Average Handling Time (AHT)
• Provide structured and actionable feedback to agents
• Conduct regular call calibration sessions
• Maintain daily/weekly audit count logs
• Ensure adherence to quality frameworks and feedback mechanisms
• Perform DIP checks and maintain accuracy of quality reports
• Prepare quality analysis reports using basic Excel

Required Skills

• Excellent verbal communication in both Hindi and English
• Strong attention to detail and process orientation
• Working knowledge of Basic Excel
• Experience in call audits, feedback processes, and DIP checks

Key Responsibilities:

·        Build a clear product vision and define the roadmap aligned with company goals.

·        Drive the product lifecycle from ideation to launch and beyond.

·        Conduct market research, competitor analysis and gather customer feedback to identify opportunities.

·        Collaborate with cross-functional teams — engineering, design, sales and marketing — to deliver high-quality products on time.

·        Prioritize features based on business value and customer impact.

·        Define product requirements (PRDs, user stories) and manage sprint planning.

·        Monitor product performance metrics and continuously optimize for improvement.

·        Work closely with stakeholders to ensure strategic alignment and successful go-to-market execution.

Stay updated with industry trends and emerging technologies.

Job Description For Video Editor

Job Profile: Video Editor – YT, Podcast & Social Media Content

Location: Bangalore

Job Mode: On-site

Notice Period: Immediate joiners preferred

Job Responsibilities:

•  Edit long-form podcast episodes for platforms like YouTube.
•  Repurpose podcast content into engaging short-form clips for Instagram Reels, YouTube Shorts, and other social channels.
•  Create dynamic and visually appealing video content for social media marketing across multiple brands.
•  Ensure videos meet platform-specific requirements and brand guidelines.
•  Collaborate with content creators, marketing teams, and brand managers for creative alignment and consistency.
•  Maintain high production quality with proper transitions, audio syncing, motion graphics, and visual effects.

Eligibility Criteria:

•  1–2 years of relevant video editing experience is preferred; strong portfolios will be considered regardless of tenure.
• Candidate must have worked for varied platforms and domains.
• Must have prior experience into advertising agencies before.
•  Proficient in editing tools such as Adobe Premiere Pro, Final Cut Pro, After Effects, or similar software.
•  Solid understanding of current trends in video content on social media platforms (Instagram, YouTube, LinkedIn, etc.).
•  Creative storytelling skills and high attention to detail.
•  Must be available for in-office work in Bangalore; in-person interviews required.

Remuneration:

 ₹35,000–₹40,000 per month.

Job Description

• Java engineer with 6-8 years of experience , person with strong Java, spring core, Springboot, Rest API , Microservices hands-on experience.
• Knowing Kafka is a plus.
• Well versed with CICD, Agile processes . good attitude, good communication skills.

Role

• Code development, testing, team coordination,
• Open to work on non-tech activities along with coding also.
• Should be ready and flexible to work from Impetus office and customer office as per the requirement of project.

What will we be building together?

1K Kirana Bazaar (1K) is building Bharat's first hyperlocal offline-online distribution platform. Our aim is to provide the benefits of technology and scale to the underserved first time internet users of Bharat. We use the efficiencies of the existing kirana store network and empower them with a full technology stack to fulfill all needs of our consumers.

Over the next 2 years our goal is to transform the lives of millions of new age consumers of Bharat and at the same time make the lives of thousands of retailers more fulfilling! With our end to end integrated supply chain and technology stack, we are already disrupting the traditional supply chain and bringing in innovation and gamification to the traditional shopping and consumption process. The growth process will demand exploration of technologies like Blockchain, Artificial Intelligence, IPFS, Distributed Computing, and IOT to name a few to fuel the idealistic model design for the making of an evolved #bharat. We visualise seamless access to every consumer or a mom & pop store in the deepest rooted corners of India.

What will you be driving with the team?

To build full-stack solutions for retail & supply chain from managing purchases to selling products to end consumers. You will work on solving some of the complex problems of the retail industry.

Your core responsibilities:

• Solve complex problems and follow good coding practices and complying with existing quality standards.
• Evaluate existing engineering processes and recommend improvements.
• Setup high-quality standards in production running code by performing diligent code reviews and rigorous unit test coverage.
• Brainstorm (sometimes, even prototype) features with the rest of the team based on your knowledge of the codebase.
• And of course, there's always bugs to fix, based on your personal experience or feedback from the team and the 1K community.

What will help you thrive in this role? 

• A bachelor’s degree in Computer Science or a related field is preferred.
• 6 month+ experience in software development.
• Knowledge of programming languages.
• Should possess a solid grasp of object-oriented programming, data structures, and software design.
• Experience with AWS infrastructure and distributed systems is a plus.
• Highly developed attention to detail.
• Ability to work well in a fast-paced environment.

Whom you will be sharing your workday with?

We are a language-agnostic engineering team of independent thinkers who understand the priorities of a rapidly growing startup and excel at choosing high impact projects. Our core beliefs are: 

• We are at the forefront of disrupting the traditional retail & supply chain industry by building distributed systems
• We are hardcore open source lovers and believe in the strength of the open-source community.
• We believe technology can change the way information is consumed.
• We use a data-driven approach to build new products and features.
• Build new tech solutions to improve business processes and enable our various departments to help service our teams better.
• We embrace and enable DevOps culture within the organisation.

And yes! We do have new furry friends coming to our office every day.

Work Perks

• Hybrid work environment with flexibility to work from anywhere. 
• A great salary, commensurate with experience.
• Unlimited vacation policy which means Paid Vacations.
• A relaxed & flexible working atmosphere.
• Weekly parties (Unofficial).
• Paid outings to remote work locations and industry events/conferences.
• Paid Health Insurance for you and your loved ones.