
About Rippling
Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.
By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees’ payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.2B from the world's top investors—including Kleiner Perkins, Founders Fund, Sequoia, Bedrock, and Greenoaks—and was named one of America's best startup employers by Forbes (#12 out of 500).
About the role
We are building a world-class Support team - committed to helping customers realize the full potential of Rippling. Team members focus on getting our customers back on course when challenges arise and contribute to internal discussions around product enhancements.
If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the moment - you have what it takes!
What you will do
- Take charge of payroll issues for customers from start to finish - while working in a dynamic and fast-paced environment
- Leverage chat, email, and video conferencing functionality to help our customers optimize Rippling to administer payroll processing, quarterly/yearly taxation & filings, and banking & payments inquiries
- De-escalate and resolve issues by leveraging platform and industry expertise
- Work well under time constraints and meet schedules; at times with unexpected deadlines, to ensure client’s payroll needs are met
- Build mental muscle and become a product expert - you'll be a go-to resource for both customers and coworkers
- Interact with cross-functional teams to identify areas where we can better serve our customer base through automation or added features
What you will need
- Bachelor's degree or equivalent work experience
- Ability to work 6:30 PM IST, 5:30 AM IST
- Demonstrated experience problem-solving with attention to detail
- Organizational skills and experience improving processes
- Written and verbal communication skills
- Flexibility with changing job duties and responsibilities
- Time management skills and ability to prioritize
- Nice to have (not required): Bilingual in French-English

About Rippling
About
Similar jobs
Job Description for Associate Database Engineer(MongoDB)
Job Title: Associate Database Engineer(MongoDB)
Location: Pondicherry
About us:
As a seasoned industry leader for 8 years in open-source database management, we specialize in providing unparalleled solutions and services for MySQL, MariaDB, MongoDB, PostgreSQL, TiDB, Cassandra, and more. At Mydbops, we are committed to providing exceptional service and building lasting relationships with our customers. Mydbops takes pride in being a PCI DSS-certified and ISO-certified company, reflecting our unwavering commitment to maintaining the highest security and operational excellence standards.
Responsibilities:
- Monitor MongoDB databases, handle alarms, and identify root causes for performance and scalability issues.
- Optimize MongoDB queries and configurations for better performance.
- Manage and resolve support tickets within SLA guidelines.
- Communicate effectively with clients via messaging platforms (e.g., Slack, Skype) for database-related activities and issues.
- Participate in client calls regarding performance tuning and operational challenges.
- Manage escalations and ensure timely internal communication for resolution.
- Create runbooks and technical documentation to enhance team efficiency.
- Maintain client operations documentation for database-related activities and processes.
Requirements:
- Strong verbal and written communication skills in English.
- Good understanding of MongoDB database systems and architecture.
- Familiarity with Linux operating systems and cloud infrastructure.
- Knowledge of database performance tuning and query optimization.
- Ability to work effectively in a fast-paced, operational environment.
- Strong teamwork and problem-solving abilities.
Preferred Qualifications:
- B.Tech/M.Tech or any equivalent degree
- Knowledge of SQL and related database technologies.
- Experience with database monitoring and management tools.
- Certifications in MongoDB, Linux, or cloud platforms.
- Prior experience in customer support or technical operations roles.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work with a dynamic and innovative team.
- Professional growth and development opportunities.
- Collaborative and inclusive work environment.
Job Details:
- Job Type: full-time opportunity
- Work time: Rotational shift
- Mode of Employment - Work From Office
- Experience Required:1-3 years
Position Title: Software Engineer
Position Type: Full Time
Department: Research and Development
Reports to: First Level Manager, Indian Development Centre.
Company Background:
Affiliated with US Group companies, CGLIA Solutions LLP is an innovative Software Product Development Organization developing high available, highly secure, cloud-based enterprise software products catering to the needs of Large Research facilities, University medical centres, Hospitals, Pharma companies in US and worldwide ultimately leading to the development of life saving medications.
CGLIA is known for helping Software professionals to unleash their creativity, turning them into world class professionals, and building their career.
Job Summary:
As a Software Engineer, you assist in the design development of new products for our renowned customers worldwide.
Enhancing the existing applications by identifying the areas of improvements, making recommendations and designing and implementing them.
Ideal candidate should be a self-starter and, should have excellent problem-solving skills and passionate about developing high quality innovative products exceeding the customer expectations and needs. A keen interest for quality at every stage of development is a must.
Looking for a highly motivated individual who is looking to grow their career in a challenging environment.
Responsibilities:
- Participating in discussion with Product Management teams and Generating the Requirement Specification document that has covers both the functional and Non-functional requirements.
- Participating in discussion with the technical teams and generating the design documents.
- Develop code and update the existing code, ensuring that all the code meets the agreed upon requirements.
- Perform intensive testing of all new and existing programs to ensure they are free of errors and function as intended
- Work closely with the cross functional teams like UI Developers, Business Analysts and Management teams.
- Cultivate an environment of collaboration, commitment, accountability, and creativity and deliver products and services on time with quality delight the customer.
- Actively participating in the hiring process, for Organization growth.
- Updates job knowledge by studying latest development tools, programming techniques, and participating in professional organizations.
- Willing to undertake additional tasks and responsibilities as may be reasonably expected of the role and as necessary in order to achieve the objectives of the organization.
Qualifications: (Education, Experience, Skills and Knowledge)
· Bachelor’s Degree in Computer Science or Information Technology or any equivalent degree.
· At least 3 plus years of hands on experience in developing cloud-based software.
· Expertise in developing cloud based distributed applications and must have experience in object-oriented design.
· Strong hands on experience in using Java, Hibernate, Spring technology stack (Spring MVC, Spring Data, Spring Cloud, Spring Batch, Spring security etc.) along with open source technologies.
- Experience building web and mobile applications using frontend technologies Angular (Angular 1/Angular 2), Bootstrap, Material Design, UX/UI, JavaScript, HTML5, and CSS.
· Experience on any one of databases like MySQL, MS SQL, PostgreSQL, and Oracle.
· Exposure with more than one of the Software Development Methodologies.
· Knowledge on the Code Static Analyzer tools like SonarQube, PMD etc. and, DevOps Tools.
· Expertise in Security related to Web Applications and mobile applications. and other open source and commercial tools.
· Ability to work independently and along with teams.
· Impeccable written English skills, and Oral communication skills along with outstanding interpersonal skills.
· Eagerness and willingness to learn new technologies.


Job Title: Full Stack Developer - SDE 1
Responsibilities
- Design, implement, and ship user-centric features spanning frontend, backend, and database systems under guidance.
- Define and implement RESTful/GraphQL APIs and efficient, scalable database schemas.
- Build reusable, maintainable frontend components using modern state management practices.
- Develop backend services in Node.js or Python, adhering to clean-architecture principles.
- Write and maintain unit, integration, and end-to-end tests to ensure code quality and reliability.
- Containerize applications and configure CI/CD pipelines for automated builds and deployments.
- Enforce secure coding practices, accessibility standards (WCAG), and SEO fundamentals.
- Collaborate effectively with Product, Design, and engineering teams to understand and implement feature requirements..
- Own feature delivery from planning through production, and mentor interns or junior developers.
Qualifications & Skills
- 1+ years of experience building full-stack web applications.
- Proficiency in JavaScript (ES6+), TypeScript, HTML5, and CSS3 (Flexbox/Grid).
- Advanced experience with React (Hooks, Context, Router) or equivalent modern UI framework.
- Hands-on with state management patterns (Redux, MobX, or custom solutions).
- Strong backend skills in Node.js (Express/Fastify) or Python (Django/Flask/FastAPI).
- Expertise in designing REST and/or GraphQL APIs and integrating with backend services.
- Solid knowledge of MySQL/PostgreSQL and familiarity with NoSQL stores (Elasticsearch, Redis).
- Experience using build tools (Webpack, Vite), package managers (npm/Yarn), and Git workflows.
- Skilled in writing and maintaining tests with Jest, React Testing Library, Pytest, and Cypress.
- Familiar with Docker, CI / CD tools (GitHub Actions, Jenkins), and basic cloud deployments.
- Product-first thinker with strong problem-solving, debugging, and communication skills.
Qualities we'd love to find in you:
- The attitude to always strive for the best outcomes and an enthusiasm to deliver high quality software
- Strong collaboration abilities and a flexible & friendly approach to working with teams
- Strong determination with a constant eye on solutions
- Creative ideas with problem solving mind-set
- Be open to receiving objective criticism and improving upon it
- Eagerness to learn and zeal to grow
- Strong communication skills is a huge plus
Work Location: Hyderabad

• In-depth understanding of complex delivery
• Expertise in program management activities - prioritisation, project and feature planning,
stakeholder management, resolving issues, tracking & status reporting
• Experience and expertise in playing technical program manager role in large scale mobile App
projects
• Understanding & experience of technical requirement gathering, elicitation & documentation
• Knowledge of Agile Sprint, Kanban approaches
• Understanding & experience of JIRA and (or) similar agile supporting tools
• Understanding of Mobile App, Ecommerce, API Integration, and related technologies
• Good understanding of digital mobile app architecture and tech stack involved (HTML5, CSS,
Flutter, React, Java script, Next JS etc.)
• Proficient in managing large complex programs involving multiple technical and non-technical
functions across organization
• Skilled at cross-functional and organizational communication; proficiency in using planning and
collaboration tools
• Excellent written, verbal communication and people management skills
Roles/Responsibilities:
• Manage deliveries with top-down oversight throughout entire execution to ensure success
(defined by adherence to standards of scope, budget, and timeline)
• Facilitate discussions, decision making and conflict resolution
• Leading the definition and validation of delivery process and standards
• Building an environment of trust, culture of collaboration, innovation
• Managing dependencies across multiple teams and help remove impediments
2
• Working with stakeholders to meet overall organization objectives
• Pay attention to minute detail, and a real passion for a positive user experience, the candidate will
work as an integrated member of a cross-functional team
• participating in the design and execution of strategies and methods
• Hands-on ability to lead the creation and execution of strategy, across multiple projects, ensuring
it meets business deadlines while upholding the highest levels of quality
• Solid programming skills, a track record and passion for improving the code structure and
architecture to enhance testability and maintainability
• Drive monthly, quarterly, and yearly roadmap and resource planning activities and deliverables
• Provide concise, straight forward, and insightful program status report to the team, leadership,


Responsible for developing software and Deliverables using cutting-edge technologies. Interact with cross-functional teams and develop software applications as per client specifications. Dot Net Engineer is responsible for designing, developing, and configuring software systems to meet requirements and is accountable for the delivery of end-to-end systems from analysis, design, implementation, and quality assurance to delivery. Responsible for delivering in an Agile manner and following all the software development processes.
- Liaising with clients to identify specific business problems and develop ideas
- Communicating with colleagues within the agency, such as creatives and account managers, in the process of developing a campaign
- Gaining a comprehensive context for advertising strategies by analysing a wide range of information in detail, including demographics, socio-economic and the market for the client's product and market share;
- Commissioning research from outside organisations to inform advertising strategies, using both qualitative methods, such as focus groups and structured interviews, and quantitative methods, such as demographic profiling and questionnaires
- Running research groups
- Finding an 'angle' on a specific product or service on which to base a campaign;
- Researching the product or service to be advertised, which may involve gaining technical or specific knowledge
- Reconciling the differences between consumers' current perceptions of the brand and the way the client wishes the brand to be perceived;
- Meeting the client to learn the background of the brand and advising on possible approaches to the target market
- Providing the creative team with a clearly defined brief that contains concise information on the product, audience and strategy
- Presenting conclusions and ideas to clients and other agency staff
- Analysing and interpreting customer response and sales data to evaluate the effectiveness of the campaign.
Informatica PowerCenter (9x ,10.2) : Minimum 2+ years experience
SQL / PLSQL: Understanding of SQL procedure. Able to convert procedures into Informatica mapping.
Good to have- Advantage if you have knowledge of Windows Batch Script.

1. Translate designs and style guides into functional user interfaces while ensuring cross browser compatibility, performance and good user experience.
2. Solid coding practices with peer code reviews, unit testing and a preference for agile development.
3. Strong sense of collaboration, ownership, urgency and drive.
Technical Skills Required
1. 2+ years of experience in professional front end web and mobile development.
2. Strong programming knowledge in JavaScript, OOJS and Angular 2.0+ is essential.
3. Understand the intericacies of DOM and have good knowledge of APIs' and their performance implications.
4. In-depth knowledge about HTML5 and CSS3 and can take necessary decisions while building responsive UI.
5. Experience using version control (Git).
6. Sharp analytical abilities with excellent problem solving skills.
Good to have
1. Development experience in ReactJS / React Native.
2. Experience in SEO and website optimisation would be great.
- Development and Test Automation experience through Test Driven Development (TDD)
- Establishing and executing Automated testing strategy for mobile apps with Tools like Perfecto Mobile/Appium or Web Driver/Selenium, TestNG and continuous integration tools like Jenkins, Git, Stampede etc.
- Sound knowledge in JAVA is must have
- Experience in Mobile AppDev and Test management tool (JIRA, qTest) and
- Monitoring/Troubleshooting Tools Splunk, DynaTrace, SOAP UI
Education skills and experience
- 2+ of experience in producing test plans and creating test UI scripts/cases
- Good experience of the management of all or part of the Mobile AppDev and UI Test execution phase in projects
- Work in Agile methodology with TDD
- Experience in API and Database Automated Testing
- Hands on experience of iOS (Objective C/Swift) and Android (Kotlin) technologies
- Hands on experience in developing test artifacts and processes. Should have done test reporting with good clarity and no ambiguity
- Experienced working in an onshore/offshore environment with flexible and adaptable working style to work with aggressive project schedules
- Good communication and interpersonal skills
- Good working knowledge of Microsoft Office, Excel, PowerPoint.

technologies and delivering value with a sense of ownership, then you should join us.
What you do:
● Design, build and maintain efficient, reusable, robust and reliable code.
● Work closely with art and design leads to ensure that UI meets aesthetic and functional
requirements.
● Attend every detail, especially with regard to compliance, layout, and design.
● Architecting, planning, and implementing new UI systems.
● Optimizing and fixing bugs in existing UI systems.
● Contributing ideas toward all aspects of the game’s production and development.
● Work closely with artists, designers, and other programmers on cutting-edge features
that support player experiences across the team.
What you have:
● Minimum of 2 years experience in Game Development.
● Exceptional C++ programming skills.
● Decent experience in Unreal Engine, Unity or Unity3D development.
● Experience developing UI features for games across multiple platforms.
● Knowledge of networking, rendering, and other systems impacting quality and
performance.
● General experience with web services.
● Passion for games and great user experiences.
● Fair knowledge on Augmented and Virtual Reality.
● Go-getter, keen to learn and ability to adapt to changing technology environments.
● Critical thinker and problem-solving skills.
● Good communication, a great team player & excellent time-management skills

