Customer Support Specialist - Payroll

Objectives of this role

•Building and implementing new development tools and infrastructure

•Understanding the needs of stakeholders and conveying them to developers

•Working on ways to automate and improve development and release processes

•Testing and examining code written by others and analysing results

•Ensuring that systems are safe and secure against cybersecurity threats

•Identifying technical problems and developing software updates and fixes

•Working with software developers and software engineers to ensure that development follows established processes and works as intended

•Planning projects and being involved in project management decisions

Responsibilities:

• Set up CI/CD pipelines for automated deployment and delivery

•Setup and management of new and Existing cloud-based Kubernetes cluster services

•Write Ad/Hoc Bash/Python scripts to automate certain operational tasks.

•Designing, maintenance and management of tools for automation of different operational processes.

•Provision of critical system security by leveraging best practices and prolific cloud security solutions.

•System troubleshooting and problem resolution across various application domains and platforms

•Support/maintain development, UAT and production infrastructure.

•Providing recommendations for architecture and process improvements.

•Respond to L2 calls and emails.

•Help administer monitoring systems, alerting, log management, and other IT infrastructure systems.

•Perform root cause analysis of production errors and resolve technical issues

•Design procedures for system troubleshooting and maintenance

Technical Skill Requirements:

•Experience in a DevOps role in AWS/OCI cloud environment.

•Must have experience with CI/CD Pipelines and hands-on experience with DevOps tools such as, Jenkins, Git, Docker, Kubernetes, Ansible, etc.

•Strong knowledge in Terraform for multi-stack cloud infrastructure provisioning.

•Strong knowledge in OCI/AWS-based Kubernetes service management.

•Must have experience with Python/Bash as a scripting language.

•Good knowledge in software debugging, web applications and services (Apache, Nginx, HAProxy)

•Must have knowledge in monitoring setup with Prometheus, Alertmanager, Grafana, Thanos, Loki, Fluentbit, etc.

Good To Have Skills

•PostgreSQL, MySQL, MongoDB, Redis, Keycloak.

•Migrating application from one cloud to another; OCI certifications

•Test Driven Development

Soft Skill Requirements:

•Able to learn new skills and technology quickly.

•Energetic with amazing customer service skills and a team-oriented approach.

•Strong verbal and written communication skills

Job responsibilities: 

• Partner closely with Product Design, Engineering, and Product Management to understand requirements and deliver product features and roadmap as envisioned by stakeholders.
• Own end-to-end user journey and all aspects of design execution from ideation, to prototyping, to user acceptance testing of product design tasks assigned.
• Conduct user interviews, user testing sessions, card sorting, and affinity mapping, conduct both qualitative and quantitative tests, and analyze the data.
• Design high-impact, functional responsive interfaces for web and mobile
• Collaborate with other designers and participate in our design critique process, to receive and provide feedback on design work

Skills you bring to the table:

• Experience in designing SaaS products with large customer bases
• Deep expertise using Figma/Xd/Sketch, and familiarity with design systems
• Knowledge of Carbon - IBM's Design system or experience building a design system from scratch is a plus.
• Fundamental understanding of the end-to-end iterative UX design process — research, ideation, information architecture, prototyping, validation, and refining solutions into pixel-perfect deliverables.
• Ability to articulate design decisions throughout the user-centered design process.
• Ability to update and engage with stakeholders like product managers and engineers.
• Relevant fundamental knowledge of front-end technologies to collaborate with UI engineering teams will be an advantage.

If you are interested in working for a fast-growing SaaS company operating in an exciting new space, this one is for you!

Role : Senior Engineer Infrastructure

Key Responsibilities:

● Infrastructure Development and Management: Design, implement, and manage robust and scalable infrastructure solutions, ensuring optimal performance,security, and availability. Lead transition and migration projects, moving legacy systemsto cloud-based solutions.

● Develop and maintain applications and services using Golang.

● Automation and Optimization: Implement automation tools and frameworksto optimize operational processes. Monitorsystem performance, optimizing and modifying systems as necessary.

● Security and Compliance: Ensure infrastructure security by implementing industry best practices and compliance requirements. Respond to and mitigate security incidents and vulnerabilities.

Qualifications:

● Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).

● Good understanding of prominent backend languageslike Golang, Python, Node.js, or others.

● In-depth knowledge of network architecture,system security, infrastructure scalability.

● Proficiency with development tools,server management, and database systems.

● Strong experience with cloud services(AWS.), deployment,scaling, and management.

● Knowledge of Azure is a plus

● Familiarity with containers and orchestration services,such as Docker, Kubernetes, etc.

● Strong problem-solving skills and analytical thinking.

● Excellent verbal and written communication skills.

● Ability to thrive in a collaborative team environment.

● Genuine passion for backend development and keen interest in scalable systems. 

ROLES & RESPONSIBILITIES: 

• Candidate will be responsible for test execution of LTE protocol and performance, analyze and report software defects, interwork with development teams in identifying a potential fix and retest fixes. 
• Should be having good analysis skills with a sound understanding of LTE Concepts. 
• Responsibilities include test execution- with failure root cause analysis System acquisition, LTE Protocol testing. 
• The candidate will also support troubleshooting and reproducing customer failures for debugging. 
• Must have good call processing knowledge as per 3GPP specifications for GSM/GPRS/EDGE/WCDMA/LTE capable phones. 
• Candidate must be reliable regular with good work ethics. 

REQUIRED SKILLS/ABILITIES: 

• LTE with 5G/4G Experience 

1. Understanding of LTE/5G/4G end-to-end flows 
2. Working experience on UEs and/or RAN side. 
3. Good understanding of RRC, RRM MAC & NAS protocols on the Air interface 

• Tools and Analytical Skills 

1. Log Analysis Experience 
2. Working experience with end-to-end setups 
3. Scripting experience on Keysight/Anite/Anritsu/R&S tools. 

EDUCATION & EXPERIENCE: 

• B.Tech/M.Tech in Electronics and Communication 
• 3 to 8 years plus experience in the 4G/5G domain 
• Excellent communication and strong Analytical skills required 

Job Responsibilities

1. Demonstrated knowledge of mobile technologies, such as HTML, CSS and jQuery

2. Experience in .NET Framework

3. Programming language C# and SQL Database

4. Knowledge of MVC will be an added advantage

5. 2+ years’ experience in mobile and software development/freshers can also apply

Job Requirements

1. Candidates need to have good communication skills

2. Ready to learn new technologies

3. Candidates need to have good analytics skills

4. Effectively communicate with team members

5. Problem-solving skills

What you will get

1. Monday-Friday- Work from Office, Saturday-Work from home 

2. Employee of the Month- Reward and Recognition program.

3. Health Insurance

*Preference will be given to candidates from the Delhi region.

Services: Data Scientist

Exp 8+yrs

Location: Pune (preference)

As a Data Scientist who can help us with our innovation lab initiative, you will be responsible for extracting insights from large datasets and turning them into actionable strategies to drive business decisions. You will collaborate with cross-functional teams to identify opportunities for leveraging data to solve business problems and improve processes.

Advanced Degree: PhD or equivalent in Computer Science, Data Science, Statistics, Mathematics, or a related field, demonstrating a strong foundation in theoretical and practical aspects of AI and machine learning.

Deep Technical Expertise: Proven track record of applying advanced statistical models, machine learning algorithms, and computational methodologies to solve complex problems in various domains.

Hands-on Experience with AI Technologies: Extensive experience in designing, implementing, and deploying AI solutions, including but not limited to natural language processing, computer vision, and predictive analytics projects.

Strong Programming Skills: Proficiency in programming languages such as Python, R, or Scala, and familiarity with AI and machine learning frameworks (e.g., TensorFlow, PyTorch).

Data Manipulation and Analysis: Expertise in handling and analyzing large datasets using SQL, NoSQL, and data processing frameworks (e.g., Spark).

Excellent Communication Skills: Ability to clearly articulate complex technical concepts, findings, and the business value of AI solutions to both technical and non-technical stakeholders.

Understanding of AI Ethics and Bias: Knowledge of ethical AI practices, including bias detection and mitigation strategies, to ensure the development of fair and responsible AI systems.

Problem-Solving Ability: Demonstrated ability to apply analytical and creative thinking to complex challenges, with a track record of innovative solutions in AI.

Collaboration and Leadership: Experience working in cross-functional teams, with the ability to lead projects and mentor junior team members in AI methodologies and best practices.

Industry-Specific AI Application Knowledge: Demonstrated experience in applying AI solutions to real-world problems in industries such as healthcare, finance, retail, or manufacturing, showing a deep understanding of sector-specific challenges and opportunities.

LLM Development and Customization: Hands-on experience in developing, fine-tuning, and deploying Large Language Models for applications such as conversational agents, content generation, and semantic analysis.

Advanced Natural Language Understanding (NLU) and Generation (NLG): Expertise in leveraging LLMs for complex NLU and NLG tasks, demonstrating a deep understanding of language model capabilities and limitations.

About Intraedge: https://intraedge.com/ 

Intraedge is a Technology, Products and Learning Organization, It was founded in 2002 with offices in the US, India, Europe, Canada, and Singapore. We provide our clients with the resources and expertise to enhance business performance through technology. 

Location: Remote

Experience Range: 8+ Years

Srijan’s team of enterprise Drupalists are helping our customers build cutting-edge web experiences, migrate to Drupal, tune and improve their Drupal implementations, and advise on all things Drupal and web architecture. With the rapid adoption of Drupal as a web platform, and with our growing number of technical development  projects supporting our clients and partners, our Technical Architects are in high demand. They consult remotely or travel on-site periodically to work with some of the most talented technologists and some of the hottest web properties on leading-edge web development projects. Engagements vary by customer and can include anything from custom coding and mentoring of partner and  client teams to application design and ongoing guidance on architecture through development and application launch.

• Prior experience building, leading and architecting Drupal
  • Knowledge of Drupal 8, 9 is a
  • Knowledge of at least 1-2 non php
  • Perform complex Drupal development tasks including custom module development using the Drupal API system and hooks from major  Drupal core systems
• Ability to guide technical discussions with both technical and non-technical audiences
• Ability to negotiate mutually agreeable outcomes with clients, partners, and Srijan stakeholders.
• Ability to perform complex Drupal development tasks including custom module development using the Drupal API system and hooks from major Drupal core systems
• Experience defining and scope a technical solution for large scale Drupal projects
• Experience working in a consulting or agency environment with direct interaction with enterprise-level clients
• Excellent ability to partner with both internal and external
• Strong leadership and presentation

• Passion for the web, open-source
• Deep experience architecting web
  • Understanding of  HTTP Layers
  • Understanding of API Modeling
  • Understanding the caching layers
  • Understanding of Microservice
  • Understanding of the Event bus
• PHP, Drupal, MySQL, SQL administration, and optimization, and Unix/Linux or Windows
• 5+ years relevant experience developing Drupal
• Must be a self-starter that thrives in a fast-paced work
• Knowledge of or experience with other CMS technologies and/or open-source technology is a
• Long-time Drupalists, that are active contributors, are well rewarded, but we’ll also help great developers and consultants become one
• Experience providing technical support or consulting strongly
• Strong problem-solving abilities, initiative, and the ability to thrive under
• Excellent interpersonal and English communication
• Bachelor's or Master's degree in Computer Science or related discipline preferred
• Understanding of Virtualisation and
• Well versed with Build, Bake and Run process of CI/CD
• Understanding of Debugging, Performance optimization and CI/Cd
• Should have a pulse of the latest technology

GMetri - Frontend Developer, Bengaluru

At GMetri, we are passionate about driving business impact through immersive experiences. We partner with change-makers across various industries  — from Fortune 500 brands to small disruptors—to help transform the way XR (or eXtended Reality - a blanket term encompassing Virtual / Augmented and Mixed Reality) is used in business, through our unique platform. 

Founded in 2017, the company was identified by industry leaders Oculus/Facebook as the top VR/AR/MR tech company in India. We were also recently featured at Facebook F8 in San Jose for our work. GMETRI currently boasts a growing client list comprising of national and global giants like Myntra, BigBasket, Accenture, Cafe Coffee Day, Bosch, Reliance, DXC Technology, Legrand, Zoomcar and Jio among others.

About the Role:

GMetri works with bleeding edge technologies in order to be able to innovate at breakneck speeds. Which means most of the development technologies and standards being adopted by the industry at large have already been used, upgraded or discarded by us, and we have moved on the next upcoming piece in the stack.

The decision to stay bleeding edge isn’t something that is taken lightly - it is a stepping stone in the promise of innovation that helps us service our clients better.

Core Responsibilities:

Once you are here, you will 

• Get hands on experience with emerging trends and technologies in the field of cloud development, including open source products and contribute to the on-going development of GMetri’s suite of products
• Design, develop, test and deploy features for our VR platform
• Research and find opportunities to utilize web development best practices, guidelines to improve system productivity, scaling and monitoring
• Driving the entire GMetri dashboard independently resolving its features/issues and deploying to production bug-free
• Developing and Designing GMetri Analytics and monitoring dashboards
• Developing new user-facing features using React.js

• Min 2+ years experience in software development
• Should be a quick learner, agile with technology, a hacker at heart
• Strong proficiency in ReactJS, Redux
• Well versed with the Unix environment, es6/es7 concepts
• Should have a broad understanding for both frontend and backend technologies and be abreast with the latest trends
• Team Player, Ability to work in a fast paced and changing environment

Think you're passionate about cutting-edge tech?

Want to push up your learning curve by several notches?

If you're ready, so are we. Apply Now!