Customer Support Specialist - Payroll

About the role

• Manage new products and features, improve existing products and features.
• Customer obsession & talking to customers on a regular basis.
• Hard core prioritisation on what is most important for users.
• Clear decision making in ambiguous situations using data & connecting the dots.
• Partner with engineering & design to ship great products & features

Qualifications and Experience

• 3-5 years managing cross disciplinary products at scale as a product manager
• Strong passion for Privacy. Although no previous experience in this domain is required and mentorship will be provided, you must be willing to become a deep expert in this field.
• Computer Engineering or Software Engineering background with the ability to parse various layers of a software stack (to understand its implications on Privacy)
• A history of building and cultivating lasting cross-functional partnerships with both internal and external groups across Engineering, Product, Security, and Legal
• You are a strategic problem solver and valued collaborator; you are just as comfortable strategizing and leading as you are diving into the details of product work when circumstances require it.
• An entrepreneurial mentality and are flexible, self-motivated, dedicated, and hard-working. You actively recognise needs, resolve problems, anticipate issues, and develop solutions.

We are a B2B SaaS company that is re-imagining how companies use sales incentives to motivate their employees. We believe great results are only achieved when people are motivated - and our product is nothing but an extension of that philosophy.

On a more day-to-day level, our product takes away the ambiguity and grunt-work behind manual sales incentive calculation, and allows companies to experiment with incentive plans that actually work for every employee - and not just top performers. We are a team of experienced founders who between them have built and sold software products pretty much all across the globe. We are backed by some of the best angels and institutional investors in India - and are growing at breakneck speed.

Responsibilities

• Work as part of a collaborative, agile team to deliver industry-leading engagement capabilities in web.
• Integrate with other services to help Elevate seamlessly provide value to more companies
• Design and develop feature enhancements that continue to deliver on the value and provide an excellent customer experience
• Troubleshoot and resolve emergency server or code issues at any stack level
• Ability to empathize with end-users; build with scale and ease of adoption in mind
• Experience building in an agile setting with code reviews and quality as a priority
• Strong design skills for separation and modularity of code; aversion to overly complex, spaghetti code

Qualifications

• A bachelor's degree in Computer Science, related technical field, or commensurate experience
• 1+ years experience in production web application development
• 1+ years of experience working with NodeJS or an equivalent web framework and language
• Experience writing JavaScript code, either vanilla JS or using a framework such as Node.js or React, Redux
• Unit testing experience (Jest)
• 3rd party API usage and integration experience
• RDBMS usage (e.g. MySQL, PostgreSQL)
• AWS

Persistence: design it, build it, if it breaks, fix it, but make it work, and make it shine

Bonus Skills

• Free and/or Open Source project work
• Amazon Web Services, DevOps experience
• Database Design

Perks

• Competitive salary and equity package
• Great culture and team camaraderie
• Work from Anywhere
• Health Insurance
• Flexible vacation and sick policy
• Macbook Pro or similar Linux laptop

• experience in international sales or exhibition sales or both
• Delivering independent research to identify potential sponsors
• Developing and maintaining a database of existing and potential sponsors
• Managing the entire sales cycle, from prospecting through to close
• Performing key account management
• Attending events to ensure smooth running and improve customer service through face-to-face interaction

• .Develop and maintain the backend for a web platform in the Fin-tech Industry domain.
• Create testing framework for all business use cases Maintain Deploy builds

• Hire diverse personnel across Product Development, Marketing and Sales Department
• Create and keep track of the organization's overall HR strategies, methods, tactics, and procedures
• Cultivate a supportive workplace
• Managing and maintaining a setup that promotes optimum performance
• Maintain the benefits and pay schedule
• Analyze the training requirements for a program and keep an eye on it
• Report to management and use HR indicators to assist in decision-making
• Maintaining a complete MIS

Technical Lead – AUTOSAR

Location : Hyderabad

Fulltime

Job Description:

Must Have:

Proficient in development of Base Software in AUTOSAR.

Experience in configuration of different AUTOSAR BSW components (Comms/Diags/Memory).

Experience of working in any of the commercial AUTOSAR stack’s (EB/Vector/KPIT/Mentor/Arccore etc.).

Very good problem resolution and debugging skills.

Very good communication and cross-cultural skills.

Good To Have:

Experience of working in Vector AUTOSAR Stack and related tool chain.

Experience of working in RTE and APSW layers.

Experience in people management.

Working Knowledge in IS026262.

Experience in latest uc platforms (Infineon/Renesas/TI/NXP).

Job R&R:

Mentor/Lead a team of around 5-10 engineers.

Role might include supervisory responsibility.

Work in SW development of ADAS Products.

Our client is a pet-care focused digital aggregator across various categories such as food, accessories, toys and grooming essentials. Their focus segment is the rapidly increasing community of pet parents. They offer expert-led online pet care consultation, training and healthcare services and products for dogs and cats, covering the lifecycle of a pet acting as a one stop shop. It is headquartered in Bangalore and was co-founded by startup veterans of whom 2 are IIM-Lucknow alumni and one is a Chartered Accountant. Our venture capital-backed client is funded by tier 1 investors and has raised approx. $3.5 mn in funding.

As a Copywriter, you will be responsible for starting our journey of creating conversations that connect and engage our audience.

• Thinking, feeling and finding the right words to connect with young pet parents in the country
• Ideating on campaigns and seeing them through execution by writing scripts and other relevant copy pieces
• Collaborating with internal partners to interpret project briefs and developing relevant concepts into copy
• Writing copy for all customer channels, including but not limited to ads, web banners, website copy, newsletters, and emailers

Desired Candidate Profile

• At least 3+ years work experience as a copywriter
• Skill in short form writing
• In-depth knowledge of Google and social media ad writing
• Knowledge on social media trends and content innovations
• Attention to detail
• Excellent written and verbal communication skills
• Comfort in working in a startup environment

We are looking for a Senior Data Analyst who will support our product, sales, leadership, and marketing teams with data collection and organization of data in order to draw conclusions, make predictions, and drive informed decision making.

• The ideal candidate is adept at using large data sets to find opportunities for product and marketing optimization and using data models to test the effectiveness of different courses of action.
• Not just that, you also understand how to clean and organize data for complete analysis and calculations using spreadsheets, SQL Python, and R programming.
• Visualizing and presenting data findings in dashboards, presentations and commonly used visualization platforms must be your strength.

SKILLS YOU MUST HAVE:

• Data Cleansing, Data Analysis, Data Visualization (DataViz), SQL Questioning, Decision-Making, Problem Solving, Data Collection, Data Ethics, Sample Size Determination, Spreadsheet,

RESPONSIBILITIES:

• Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions.
• Mine and analyze data from company databases (GOOGLE ANALYTICS, User DB, and 3rd party Marketing Analytics tools) to drive optimization and improvement of product development, marketing techniques, and business strategies.
• Assess the effectiveness and accuracy of new data sources and data gathering techniques.
• Strong understanding of Google Analytics (GA) fundamentals and how to work with raw GA data
• Automate custom data fetching from Google Analytics dashboard to excel sheet and other primary and secondary sources
• Work with complex SQL queries
• Work with Big Query with GA integration to extract data
• Preparing final analysis reports for the stakeholders to understand the data-analysis steps, enabling them to take important decisions based on various facts and trends.
• Filter Data by reviewing reports and performance indicators to identify and correct code problems
• Developing and maintaining databases, data systems reorganizing data in a readable format
• Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets could be helpful for the diagnosis and prediction
• Assign a numerical value to essential business functions so that business performance can be assessed and compared over periods of time.
• Use predictive modeling to increase and optimize customer experiences, revenue generation, ad targeting, and other business outcomes.
• Develop company A/B testing framework and test model quality.
• Coordinate with different functional teams to implement models and monitor outcomes.
• Develop processes and tools to monitor and analyze model performance and data accuracy.
• Understanding of statistical concepts like Statistical significance, t-test, and z-test for AB testing
• Performing analysis to assess quality and meaning of data
• Preparing reports for the management stating trends, patterns, and predictions using relevant data
• Working with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications, and devise data governance strategies.
• Robust understanding of Mix panel and Amplitude

Skill requirement:

• 6-8 years of experience in database management and a strong understanding of Google Analytics
• Strong mathematical skills to help collect, measure, organize, and analyze data
• Experience using statistical computer languages (R, Python, MATLAB, SQL, etc.) to manipulate data and draw insights from large data sets.
• Experience analyzing data from 3rd party providers: Google Analytics, Site Catalyst, Coremetrics, Adwords, Crimson Hexagon, Facebook Insights, etc.
• Technical proficiency regarding database design development, data models, techniques for data mining, and segmentation.
• Knowledge of a variety of machine learning techniques (clustering, decision tree learning, artificial neural networks, etc.) and their real-world advantages/drawbacks.
• Knowledge of advanced statistical techniques and concepts (regression, properties of distributions, statistical tests, and proper usage, etc.) and experience with applications.
• Knowledge of data visualization software like Tableau
• Knowledge of how to create and apply the most accurate algorithms to datasets in order to find solutions
• Accuracy and attention to detail
• Adept at queries, advanced excel management, writing reports, and making presentations
• Team-working skills
• Verbal and Written communication skills
• Proven working experience in data analysis

Job Description for SDET (Test Automation - Selenium-Java)

As a SDET you will work closely with development teams, project managers, business analysts and manual testers across different projects.

Employment Type – Full Time - Permanent

About us

Founded in 2015 in Pune, vTEST (www.vtestcorp.com) is an independent software testing services firm based out of Pune, India and registered in Delaware, US. vTEST works with clients across the globe and employs Manual and Automation Testers to implement best testing practices for all types of testing. Our testers work from vTEST offices in Pune OR from our client offices across India and international locations.

Once here you will?

Some of the things that you can look forward to doing once you are here are:

1. Be part of Agile rituals like Feature elaboration/Estimation, daily stand-ups, release planning, Iteration Planning Meeting, Retrospective, Showcase, etc

2. Conduct detailed automation tests for each application being released and produce comprehensive reports.

3. Research new tools, methods and keep yourself up to date with the latest trends in test automation arena.

4. Own the test automation tasks for multiple projects simultaneously.

5. Recommend and implement test strategies that ensure best delivery to client.

6. Highlight risks for testing delivery to project manager, business stake holders.

What does vTEST offer you?

vTEST is a place unlike any other. It’s a place where you can solve diverse, complex challenges for our clients, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and optimism. We work hard, but we also intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career. Perks include

While some organisations offer you perks and benefits, we offer you the ‘vTEST Experience.’ An experience that gives you the opportunity to learn, innovate and have loads of fun.

As we aspire to be an organisation where every meet-up that happens in Pune happens at vTEST. ng partner

We organise series of technology events, hackathons, workshops and tech meet-ups to give our wiz kids the opportunity to interact with industry leaders and to also spread and rely on the expertise we possess.

We do everything we can to make life here as easy as possible and do our best to take people's personal situations into account. Some of our key perks reflect our culture at vTEST:

Technology: A company that promotes technology evangelism. Our constant endeavor is to continue to challenge our technology landscape and to pioneer the use and implement some of the coolest available technologies in the world.

Learning & development: At vTEST, we believe in continuous learning and upgrading skills to have our testomaniacs at par with latest industry standards. All testomaniacs are encouraged to identify trainings, courses, sessions and conferences that they would like to attend. We sponsor INR 5000 per annum for each testomaniac to attend trainings, seminar, and conferences on prior approval from Team Lead and HR.

Industry Connects: We provide a lot of opportunities for our employees to interact, learn and collaborate with thought leaders and evangelists in the industry through many connects, meet-ups and workshops that we conduct in our organisation. We also encourage our folks to publish papers, present at various conferences and even write books and are open to provide all kinds of support required in such endeavors.

Thank God It’s Friday (TGIF): Each testomaniac is required to speak on tools, technology, domain on alternate Fridays as a part of our TGIF Series. We love to share what we know and TGIF is the best platform where we have all our testomaniacs connected and participate for the next generation of testing.

Choose your own work days and work hours: We work for 9 hours per day typically from 10am to 7.00pm IST Monday to Friday. However, you are free to decide your own working hours and sometime working days too like Tuesday to Saturday, Sunday to Thursday. For testomaniacs working out from client office, they are required to follow the workdays, timings and holiday calendar as per client location.

Sabbaticals: We promote leaves for a purpose. Employees can take an unpaid sabbatical for a maximum of 3 months, to set up their own business or for higher education.

Relevant experience - Minimum qualifications:

 Total IT Experience: 3 to 7 years

 Education: MCA or BCA or any Computer Degree.

 Good experience in manual testing of at least 1 of web applications, clientserver applications, mobile apps

 At least 2 year experience with test automation using any tool like Selenium WebDriver with Java

 Good understanding of operating system concepts, databases, system architecture and performance testing concepts

 Good understanding of SDLC, STLC and different project methodologies

 Good understanding of test plan, test cases writing/reviewing, effort estimations & test strategy

 Strong analytical skills with excellent troubleshooting approach

 Good verbal and written communication in English

 Excellent documentation skills and able to explain application workflow, system design, defects and functionality in clear and concise manner

 Able to work independently and multi-tasking

Preferred qualifications:

 Managerial or Lead experience is not desired as this is an individual contributor role.

 Experience with any scripting language is a plus.

 Any testing certification such as ISTQB, CMMi standards, Agile and Scrum knowledge.

Responsibilities:

• Ability to guide the technical strategy for our clients
• Passion for technical and team leadership and a willingness to mentor and work with testers at all levels of experience
• Ability to spike and choose appropriate automated testing tools for given problem statement

Requirements:

• Experience in Testing (manual and automation) of business software applications
• Exposure to Consulting Practices, Assessment, and Recommendations, Test Plan, Progress measurement, etc
• Expertise with Open Source testing tools and Enterprise tools
• Strong exposure to Java /.Net development environment
• Knowledge of Scripting Languages, like JavaScript, Python, Ruby, etc
• Great Object Oriented coding practices, including strong design patterns knowledge, Refactoring, Clean Code, Domain Driven Design, Encapsulation, etc.
• Extensive hands-on experience in creating test frameworks and strategy
• Exposure to version management tools like SVN or GIT
• Familiarity with automated deployment processes (CI & CD)