ElevateHQ

We are a B2B SaaS company that is re-imagining how companies use sales incentives to motivate their employees. We believe great results are only achieved when people are motivated - and our product is nothing but an extension of that philosophy.

On a more day-to-day level, our product takes away the ambiguity and grunt-work behind manual sales incentive calculation, and allows companies to experiment with incentive plans that actually work for every employee - and not just top performers. We are a team of experienced founders who between them have built and sold software products pretty much all across the globe. We are backed by some of the best angels and institutional investors in India - and are growing at breakneck speed.

We’re looking for a passionate Solutions Architect to join our growing team and help us deliver intuitive and delightful experiences to our customers. As a Solutions Architect, you will work closely with our clients during their onboarding process, and as a technical resource on an ongoing basis to ensure that their systems are integrated successfully with our app and that their commission math has been replicated accurately. We are looking for intelligent, analytical people with solid interpersonal skills for this role.

*What you’ll contribute in this role… *

• Take the lead in onboarding engagements with clients. Typically, this will represent 6 – 8 weeks of work with a client with daily/weekly calls to review information, clarify calculations, review results and ensure that their models are being calculated correctly. You will juggle multiple onboarding engagements at once and ensure that clients are progressing as quickly as possible.
• Help sales with technical conversations to clarify key details so that prospects can evaluate Spiff’s technology.
• Work with sales to provide prospects with simplified demo uploads to help prospects evaluate Spiff’s technology with real data.
• Work with account management to help respond to follow-up needs from previously established clients.

*What experience you’ll bring to Spiff… *

• Highly analytical thinker with an innate ability to mentally map complex systems.
• Ability to navigate complex excel models.
• Strong verbal and written communication skills.
• Reliable. Since your work will represent much of the first experience a client has with us, you must be able to perform your work and manage your projects to complete them on time
• Detail-oriented - you must be able to notice small details and fit them within the larger picture.

We are a B2B SaaS company that is re-imagining how companies use sales incentives to motivate their employees. We believe great results are only achieved when people are motivated - and our product is nothing but an extension of that philosophy.

On a more day-to-day level, our product takes away the ambiguity and grunt-work behind manual sales incentive calculation, and allows companies to experiment with incentive plans that actually work for every employee - and not just top performers. We are a team of experienced founders who between them have built and sold software products pretty much all across the globe. We are backed by some of the best angels and institutional investors in India - and are growing at breakneck speed.

Responsibilities

• Work as part of a collaborative, agile team to deliver industry-leading engagement capabilities in web.
• Integrate with other services to help Elevate seamlessly provide value to more companies
• Design and develop feature enhancements that continue to deliver on the value and provide an excellent customer experience
• Troubleshoot and resolve emergency server or code issues at any stack level
• Ability to empathize with end-users; build with scale and ease of adoption in mind
• Experience building in an agile setting with code reviews and quality as a priority
• Strong design skills for separation and modularity of code; aversion to overly complex, spaghetti code

Qualifications

• A bachelor's degree in Computer Science, related technical field, or commensurate experience
• 1+ years experience in production web application development
• 1+ years of experience working with NodeJS or an equivalent web framework and language
• Experience writing JavaScript code, either vanilla JS or using a framework such as Node.js or React, Redux
• Unit testing experience (Jest)
• 3rd party API usage and integration experience
• RDBMS usage (e.g. MySQL, PostgreSQL)
• AWS

Persistence: design it, build it, if it breaks, fix it, but make it work, and make it shine

Bonus Skills

• Free and/or Open Source project work
• Amazon Web Services, DevOps experience
• Database Design

Perks

• Competitive salary and equity package
• Great culture and team camaraderie
• Work from Anywhere
• Health Insurance
• Flexible vacation and sick policy
• Macbook Pro or similar Linux laptop