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About the role
- Manage new products and features, improve existing products and features.
- Customer obsession & talking to customers on a regular basis.
- Hard core prioritisation on what is most important for users.
- Clear decision making in ambiguous situations using data & connecting the dots.
- Partner with engineering & design to ship great products & features
Qualifications and Experience
- 3-5 years managing cross disciplinary products at scale as a product manager
- Strong passion for Privacy. Although no previous experience in this domain is required and mentorship will be provided, you must be willing to become a deep expert in this field.
- Computer Engineering or Software Engineering background with the ability to parse various layers of a software stack (to understand its implications on Privacy)
- A history of building and cultivating lasting cross-functional partnerships with both internal and external groups across Engineering, Product, Security, and Legal
- You are a strategic problem solver and valued collaborator; you are just as comfortable strategizing and leading as you are diving into the details of product work when circumstances require it.
- An entrepreneurial mentality and are flexible, self-motivated, dedicated, and hard-working. You actively recognise needs, resolve problems, anticipate issues, and develop solutions.
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About AiSensy:
AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses grow their revenues via WhatsApp. AiSensy is a Complete WhatsApp Engagement Platform built on Official WhatsApp Business APIs. Using AiSensy’s WhatsApp engagement suite, businesses can do WhatsApp Broadcasting, automate notifications & reminders, provide Live Chat on multiple devices & integrate WhatsApp Chatbot to automate sales & customer support.
AiSensy was crowned as Meta's Emerging Partner of the Year 2023. Meta announced AiSensy as the top contender and winner of this prestigious title amongst top contenders including DotPe, Tata Tele Business Services, and Salesforce.
- Enabling 15000+ Businesses with WhatsApp Engagement & Marketing.
- 750mn+ WhatsApp Messages done between Businesses and Users via AiSensy.
- Working with top brands like Skullcandy, Vivo, Rentomojo, Physicswallah, NMIMS, Upgrad, HRX, Quickr, TATA Motors Minance, Cosco, GrowthX, Art of Living, Reid&Taylor and many more.
- High Impact as Businesses drive 25-80% Revenues using AiSensy Platform
- Mission-Driven and Growth Stage Startup backed by Marsshot.vc, Bluelotus.vc & 50+ Angel Investors.
Responsibilities :
• Market and Customer Research: Conduct market research to identify customer needs and market gaps. Engage with current and potential customers to understand their challenges and requirements, ensuring the product meets these needs effectively.
• Product Roadmap Planning: Develop and maintain a product roadmap that communicates the vision, priorities, and progress to internal teams and stakeholders. Ensure the roadmap reflects changing market dynamics and customer feedback.
• Feature Definition and Prioritization: Gather and prioritize product and customer requirements, working closely with engineering, sales, marketing, and support to deliver a product that aligns with business goals and customer satisfaction.
• Cross-functional Leadership: Lead cross-functional teams from a product's conception through its launch and beyond. Act as a product champion within the company, ensuring alignment and collaboration across teams.
• Product Development Lifecycle Management: Oversee the product development lifecycle, including conceptualization, design, specification, development oversight, release, and iteration. Work closely with engineering teams to ensure product features are delivered on time and within budget.
• Performance Monitoring and Optimization: Monitor product performance against key performance indicators (KPIs), including customer satisfaction, revenue, and market penetration. Use data to drive decisions and iterate on the product as needed to meet business objectives.
• User Experience and Usability: Ensure the product delivers a superior user experience (UX), focusing on usability, design, and overall customer satisfaction. Collaborate with UX/UI designers to continually improve the product interface and functionality.
• Competitive Analysis: Keep abreast of industry trends and competitive products. Analyze competitors to identify opportunities for differentiation and to anticipate market moves.
• Stakeholder Communication: Communicate effectively with all stakeholders, including customers, team members, and executives, providing updates on product development progress, milestones, and challenges.
• Feedback Loop Management: Establish a feedback loop with customers and internal teams to gather insights, address issues promptly, and continuously enhance product offerings.
• Compliance and Security: Ensure the product complies with all relevant regulations and standards, particularly those related to data privacy and security, which are critical in communication platforms.
Requirements:
• Bachelor's degree in computer science, business management, marketing, or a related field.
• 2+ years of experience in a similar role would be advantageous.
• Experience in gathering and interpreting qualitative product data and consumer feedback.
• Ability to analyze industry trends and competitor behavior.
• Exceptional ability to identify improved product features and contribute to marketing strategies.
• Ability to report to the Product Manager and collaborate with the product development team.
• Proficiency in compiling project status, risk management, and marketing reports.
• Good with Product Analytics tools & CRMs like mixpanel, Intercom etc.
• Ability to maintain strong customer relations and provide product support.
• Competency in training internal departments on new product features. • Excellent communication skills
You will be the one responsible for the following:
- Defining the category roadmap globally for digital products like Gift Cards, Vouchers, Experiences, Fintech instruments, Donations, Subscriptions, etc.
- Product, place, price, and promotions of the category portfolio.
- Manage supplier relationships for a range of global categories.
- Good understanding of consumer demand and macro-economic trends in the categories.
- Good analytical skills with the ability to draw insights from large data sets, forecasting, budgeting, etc.
- Work with marketing, sales, and product teams to market, sell and build a seamless user experience.
- End-to-end management of product i.e. from supplier to customer. You should be responsible for cataloging, quality, CSAT, and revenue for the categories.
Following skills are mandatory:
- You should have at least 3 years of experience in global category roles, preferably digital categories.
- Good communication skills are key for this role.
- Good analytical skills along with sales/marketing knowledge.
- MBA from reputed colleges would be preferred for the role.
- Team management experience will be a plus.
- A strategic thinker along with a growth mindset ll be a good fit for the role.
What can you look for?
A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Plum.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Plum works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
Here is a great opportunity with one of the largest Ayurvedic sites in the USA, Australia, Canada and Europe where Venture Capital Funds such as Fireside Ventures and Kalpavriksh Fund ( a Centrum Group Venture Capital Fund) and several other Marquee angel investors have invested > INR 44 crores in the firm!
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Leveraging analytics to determine the best course of action for product development and growth.
- Adopting a data driven process to manage the product lifecyle.
- Working closely with engineering team, customers and partner authors to bring product features from inception to the end user.
- Leading the product team from prioritisation, timely execution, through to issue resolution and ensure success metrics are met.
- Working with the design team to create the best user experience.
- Owning the user, industry and business research to identify strategic and actionable insights for improving the product and generating value to the user.
- Collaborating with sales, account management and customer support teams for understanding customer pain points to identify new features, while communicating timelines to all stakeholders.
- Tracking and reporting product usage metrics and churn.
- Using a consultative approach to ensure product adoption and engagement.
What you need to have:
- B.Tech or Bachelor's in business/ MBA and operations from a premier college.
- 5+ years of work experience in Product Management with strong analytical capabilities.
- Deep understanding of the Edtech ecosystem with a good research background.
- Experience of leading a team and exceptional written and oral communication skills.
- Customer-focused with experience of working in a dynamic environment.
- Solution orientation paired with the ability to make decisions based on data and deriving insights from it.
- Proactive mindset with a bias for action and strong convincing ability
- Continually assessing the needs of sellers, market trends, competitive opportunities and threats in defining and evolving the product strategy for upcoming sellers.
- Defining both long term strategy and short term plans to achieve the product vision and deliver business results.
- Conceptualizing and building a rapidly scalable payment and lending platform.
- Understanding and planning based on the market and competitive landscape benchmarks.
- Conceptualizing products by utilizing India Stack – Aadhaar, DigiLocker, UPI etc.
- Having a strong understanding of customer segment and profile. Identifying and filling product gaps and generating ideas that grow market share, improve customer experience and drive growth.
- Driving product innovation to improve self-service capabilities for sellers to achieve and grow online sales.
- Driving innovations to all elements of the seller experience to improve their business results post-implementation.
- Build the product strategy to achieve business objectives.
- Creating a roadmap for the entire product lifecycle management, from ideation to launch and beyond.
- Being responsible for creating the business requirement documents to ensure appropriate coordination between product and engineering teams.
- Collaborating with the engineering team for the implementation of the product requirements.
- Building the appropriate UI/ UX for each product and their subsequent enhancement along with the Marketing, Inside Sales and Customer Experience teams.
- Working closely with the data science team to ensure appropriate data-related interventions and to ensure a better customer experience.
- Building the GTM plan for each product being rolled out to the users with the Marketing, Inside Sales and Customer Experience teams.
- Being responsible for overall P&L of the products being rolled out for both Store and EPS.
- Understanding the market and build business cases for new product opportunities.
- Working closely with the cross-functional team to execute the business goals and end-user needs.
What you need to have:
- Business Acumen:
- Exposure to managing product lifecycle right from ideation to launch.
- Understanding of how to track the market, competition, emerging trends etc.
- In-depth understanding of technology and tools like CRM etc.
- User-centric, UI/ UX led approach.
- Analytical - Hands-on expertise in statistics, SQL and modelling in Excel.
- Team Management:
- Experience in building and scaling the product team.
- Experience in leading a team of Business Analysts and/or Product Managers.
- Ability to align teams to ensure collaboration and growth.
- Ability to inspire the team about the product stack the company is building.
- Start-up mindset:
- Encourages engagement, feedback sharing, transparency and inspires developers to produce their best work.
- Comfort with being the hustler to get things done.
- Ability to work in a fast-paced, anti-bureaucratic, albeit highly chaotic environment.
- Qualification:
- MBA/PGDM from Tier 1 B – School
- Experience of working in hyper-growth start-up
- Between 10-15 years of experience in Product development/ management role, out of which at least 2 years as a Product Head.
- Market place and /or Payments expert with strong domain knowledge.
- Prior background in building tech products at scale.
- Proven ability to drive business metrics using technology and product.
- Passion for creating seamless and engaging user experiences.
- Curious about metrics, execution processes, macro trends.
Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
What you will do:
- Driving team coordination, team building, team alignment and team productivity in all domains including dev, design, content, delivery & support
- Keeping an overall eye on progress of every aspect of the product to steer in the right direction
- Suggesting and improving product solution over time based on user insight, competitive landscape
- Developing and enhancing product management systems in all aspects
- Carrying a result oriented and business focused attitude
- Ensuring all features, deliverables and user requirements to be fulfilled as per business needs
- Taking ownership of the product and its way forward as per the product vision and roadmap
Desired Candidate Profile
What you need to have:- Deep Tech Understanding, Tech Product Handling Skills
- Ability to Integrate Development, Testing, Content, Design, User Tracking and Support into a seamless product growth process
- Product Roadmap & User Management Skills
- Data Crunching Skills, User Analytics, User Engagement Tracking & a User Centric Growth Approach
- Great Communication Skills in all formats, Documentation and Coordination Capabilities
- Sincerity & Dynamism for Problem Solving & taking proactive product responsibilities
- Grip and Focus on Testing, Stability & Performance of Apps
- Love for building awesome tech products for universal reach and scale
Job Roles
Sales :
- Plan and achieve monthly sell out targets
- Achieve Monthly, Quarterly and Yearly Revenue and PM Goals
- Create Weekly/Monthly reports and monitor performance, driven by on-site KPIs
- Conduct Monthly Business review with partners.
- Review and tracking of commercial agreements
Marketing and Onsite Experience :
- Plan Marketing/Promotional calendar with Digital Marketing Manager for Ellementry.com as per quarterly/yearly marketing budgets.
- Actively support and drive the Seasonal Go To Market execution for Ellementry.com
- Constant improvement and actualization of customers on-site experience in alignment with defined GTM strategy
- To Ensure Catalog and Listing Hygiene and achieve high content score
- Charged with and responsible for identifying new ways to improve site conversion, average order size, cart abandonment, and other key performance indicators to maximize sales growth and profitability.
- Provide oversight for managing Affiliate program
KPIs :
- Own e-Commerce projects and work with respective partners and regional/global teams to support the definition, technical implementation, testing, deployment and operations of chosen e-Commerce project.
- Perform cross-platform, cross-browser QA validations on website development releases, acting as the liaison between eCommerce, Global Team, and IT to ensure smooth project planning and delivery.
- Propose and implement websites evolutions - including new content and new features
- Coordinate deployment and UAT.
Qualifications : Diploma / Bachelors degree. Masters degree will be preferable.
Other Job Requirements :
- 3-5 years of experience with minimum 2 years of relevant experience in managing dot com and Marketplace business for a brand.
- Basic technical know how of an E-commerce site and understanding of building/improving E-com sites.
- Good understanding of online marketing opportunities (web, social, e-mail, search, mobile).
- Able to interpret business objectives and successfully incorporate those objectives into projects.
- Good understanding of online marketing opportunities (web, social, e-mail, search, mobile, chat, telephony).
- Good knowledge of web analytics tools such as Google Analytics & GTM.
- Strong verbal and written communication skills.
- Highly organized, task-oriented, business-driven.
- Project management and strong attention to detail skills
Product Manager
Compensation - ₹18.0L - ₹35.0L
Experience - 5.0 - 7.0 Year(s) : Min 5 yrs of Solid Product management Experience
Location - Bangalore / Mumbai
Working days - 5
Qualification - B.Tech/B.E.
Requirements:
- Candidates shall be working in a product/internet consumer firm and only B2B Product Firms (Not B2C)
- Candidates shall be a full time MBA from a tier1 Institutes
- Candidates shall have experience in Road-mapping, goal setting, managing project execution, A/B testing, UI/UX wire-framing, defining product roll-out strategy.
Responsibilities:
- Own delivery of product initiatives and releases Lead ideation, development, launch, testing, and iteration of new features Translate high-level conceptual product ideas into clearly defined product specifications.
- Collaborate with design, engineering, marketing, and sales to drive the product development process
- Define and execute the LEAD School product vision, priorities and roadmap
- Collaborate with engineering to determine the best technical implementation of the product features by Using your skill on PRD, wireframe, mind map, trello and etc.
- Use data and metrics to help inform roadmap and product decisions to help better acquire, convert and retain users
- Define user stories and product requirements that both reflect and anticipate the needs of LEAD School broad user base Proactively engage with LEAD School users in user research and to identify market opportunities
- Understand the competitive landscape and evaluate market trends to better inform product roadmap.
Skills and Qualifications:
- 3+ years’ experience in a product management role within a B2B software company Experienced being the product owner in agile product teams
- Experience with A/B testing and using data to inform product decisions
- Technical enough to work effectively with engineers to decide on different product paths Design-capable enough to work effectively with designers to decide on good platform UI/UX choices
- Strong prototyping and wireframing skills using tools like Balsamiq, Moqups etc.
- Experienced in managing product backlogs and priorities based on user research and collaborating with internal stakeholder
- Effective decision maker and can help teams understand rationale and reasons for the product decisions and roadmap direction
- Thrive in a fast-paced startup environment
- Self-starter, independent and excellent at driving teams and projects
- Excellent communication skills at all level’s small groups, large groups, and with executives
About Peppo
https://www.peppo.co.in">Peppo is a fair food ordering utility. It helps restaurants manage both the demand and the delivery sides of their business, on the cloud.
The simplest way to think of Peppo is that it is a backend for restaurants that takes them online, not on just one channel but on all of them. App publishers that integrate with Peppo, will see every restaurant that uses Peppo and can enable food ordering through their own front-end.
On the fulfilment side, Peppo allows restaurants to plug into an aggregated delivery fleet on which it helps restaurants choose between various providers to optimise between delivery costs and performance.
About the Role
We are looking for an experienced Business Development Manager with first-rate system administration and cloud systems management skills to join our retail platform team. In this role, you’ll be making some of the most significant decisions for the company. You need to have strong problem solving capabilities, be a team player and have great communication skills. You also need to be goal-oriented, have the ability to understand the core architecture and take up responsibility of product deployment and scaling. You must be a highly technical, hands-on system admin with passion for devops and scaling.
We value those with an entrepreneurial spirit and those who bring experience from established organizations. You ought to be comfortable in dealing with lots of moving pieces. You must have excellent attention to detail; and you should be flexible and comfortable to learn new technologies and systems.
The opportunity is ideal for someone early in their career who learns by doing. This is a high-exposure role and you will learn what it really looks like in the early days of a startup.
We offer a friendly, casual, collaborative working environment that is mission-driven and results-oriented. Our small office is in a great space in Bangalore. Due to the COVID situation, we are committed to having a fully remote engagement.
Responsibilities
- Collaborate with the Tech Lead on product deployment and scaling
- Responsible for communicating and reporting to the tech lead
- Setup new environments as well as maintain existing ones
- Participate in technical design and architecture reviews from the deployment and scaling point of view
- Write technical documentation
- Automate stuff
- Infrastructure as code
- Be aware of costs and skilled enough to squeeze
Skills and Requirements
We are looking at your experience not just in terms of the years you’ve clocked but the aptitude to get things done. Here’s the skills that your job would entail, so please make sure you highlight the following in any capacity you have demonstrated - professional, freelance or hobbyist.
- 2+ years of software development experience (professional, freelance or hobbyist). Github profiles matter.
- Strong proficiency in AWS products with certifications
- Deep understanding of Infrastructure as code tool like Ansible
- Understanding of tools like Gitlab, Jenkins etc required for code management and continuous delivery
- Python or Bash scripting skills
- Experience with deployment frameworks, practices and processes
- Demonstrated skills in deploying, releasing, and maintaining highly scalable web applications
- Bonus if you know AWS CloudFormation or Terraform
- Good communication skills and ability to work independently or in a team.
Employment Type
- Full-time
- Remote/On-Site
Our Preferred Resume Format
- Polished resume with list of projects clearly listed (with responsibilities you held)
- Links to interesting projects that you worked on (professional, freelance or hobbyist)
- Blogs written and any other public contributions you made
Our Interview Process
- Resume evaluation: We will screen all incoming CVs and invite candidates for next round, fitting our job profile description.
- Case study: If you are one of the shortlisted candidates, you will be sent a case study to solve.
- Phone screening: we will follow up with a phone screening round for better understanding of the CV, technical proficiency, experience etc.
- F2F Round(s): The next round is a direct face-to-face discussion over a video call.
Job Perks
- Small team with an opportunity to have a steep learning curve.
- Have a meaningful impact on end customers and sellers on their experience with digital tools.
- Work on redefining the e-commerce experience by building cooperatives for the micro-services era. This makes Peppo a perfect home for those looking to pursue compassionate capitalism.
- Train under a diverse and accomplished set of team leads, mentors and investors who have worked in government and big tech.
- Holistic development guaranteed as you will grow in an environment that prizes lateral thinking allowing you to supplement your core responsibilities with additional functions.
- Competitive compensation and flexibility to work from anywhere since Peppo uses the best of productivity tools.
Peppo is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, caste, color, gender, sexual orientation, religion, national origin, physical disability, mental well-being, or age. Our code of conduct reflects the kind of company we strive to be, and we celebrate our diversity for that truly makes us create products that cater to the world.
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