Software Engineer

Role Overview:

We’re looking for an exceptionally passionate, logical, and smart Backend Developer to join our core tech team. This role goes beyond writing code — you’ll help shape the architecture, lead entire backend team if needed, and be deeply involved in designing scalable systems almost from scratch.

This is a high-impact opportunity to work directly with the founders and play a pivotal role in building the core product. If you’re looking to grow alongside a fast-growing startup, take complete ownership, and influence the direction of the technology and product, this role is made for you.

Why Clink?

Clink is a fast-growing product startup building innovative solutions in the food-tech space. We’re on a mission to revolutionize how restaurants connect with customers and manage offers seamlessly. Our platform is a customer-facing app that needs to scale rapidly as we grow. We also aim to leverage Generative AI to enhance user experiences and drive personalization at scale.

Key Responsibilities:

• Design, develop, and completely own high-performance backend systems.
• Architect scalable, secure, and efficient system designs.
• Own database schema design and optimization for performance and reliability.
• Collaborate closely with frontend engineers, product managers, and designers.
• Guide and mentor junior team members .
• Explore and experiment with Generative AI capabilities for product innovation.
• Participate in code reviews and ensure high engineering standards.

Must-Have Skills:

• 2–5 years of experience in backend development at a product-based company.
• Strong expertise in database design and system architecture.
• Hands-on experience building multiple production-grade applications.
• Solid programming fundamentals and logical problem-solving skills.
• Experience with Python or Ruby on Rails (one is mandatory).
• Experience integrating third-party APIs and services.

Good-to-Have Skills:

• Familiarity with Generative AI tools, APIs, or projects.
• Contributions to open-source projects or personal side projects.
• Exposure to frontend basics (React, Vue, or similar) is a plus.
• Exposure to containerization, cloud deployment, or CI/CD pipelines.

What We’re Looking For:

• Extremely high aptitude and ability to solve tough technical problems.
• Passion for building products from scratch and shipping fast.
• A hacker mindset — someone who builds cool stuff even in their spare time.
• Team player who can lead when required and work independently when needed.

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

About the Team

Currently we have millions of sales funnels, websites, attributions, forms and survey tools for lead generation. Our B2B customers use these tools to bring in the leads to the HighLevel CRM system. We are working to continuously improve the functionality of these tools to solve our customers’ business needs. In this role, you will be expected to be autonomous, guide other developers who might need technical help, collaborate with other technical teams, product, support and customer success

About the Role

We are looking for an experienced software engineer with strong technical and communication skills who has developed full stack web apps, created solid APIs and beautiful interfaces for consuming them in user friendly apps. Focusing on details and well written self documented code are essential for this position. You can expect to collaborate with a solid team of designers, product managers, developers and testers on a daily basis. You must be experienced in building highly scalable and resilient systems that can meet our customer needs.

Responsibilities

• Create new reporting features and improve the existing functionalities.
• Build backend & Frontend API features and architecture.Work cross-functionally across our platform, experience, CRM and other teams.Drive performance through benchmarking and optimization
• Work with a wide range of systems, processes, and technologies to own and solve problems from end to end.
• Collaborate closely with our leadership team including engineers, designers, and product managers to build new features and productsUphold high engineering standards and bring consistency to the many codebases and systems you will encounter.Architect and build backend & Frontend APIs and features

Your Core Skills

• 2.5+ years of experience as a full-stack software engineer.
• 1+ years experience with Vue.js/React.js
• Proficient with various programming languages and tools such as but not limited to Javascript, TypeScript, Vue.js, NodeJS, and GraphQL.
• Experience with databases such as MySQL/PostgreSQL or MongoDB. Good to have a working knowledge of Redis and Firebase/Firestore.
• Must be able to work with a team and collaborate remotely.
• You have an entrepreneurial mindset, are eager to take on different roles when necessary and know how to navigate a start-up environment.
• You are fulfilled by being a generalist working on both the frontend, backend, and anything it takes to solve problems and delight users and take pride in working on projects involving a variety of technologies and systems.
• Ability to stitch together many different services and processes together, even if you have not worked with them before.
• Hold a great deal of empathy for your team and users, you are a steward of crafting great experiences.Have great communication skills and can thrive in a highly collaborative environment when working cross-functionally with many stakeholders.
• Driven by product quality, and innately know how to balance trade-offs with time to launch new features.A
• keen eye for design and love to think about user flows and user experiences.Must have experience with HTML5 and CSS3

Additional Skills

• Experience with the Nuxt.js framework is a plus.
• Experience with MongoDB profiling and query optimization.
• Using CSS frameworks such as Bootstrap and TailwindCSS
• Experience working in the GCP (Google Cloud Platform) ecosystem.

EEO Statement: 

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

⚙️ Operations Internship (3 Months)

Location: [ “Remote”]

Duration: 3 Months

Stipend: ₹5,000 – ₹7,000 per month

Internship Type: Remote

About the Role

We are looking for a proactive and detail-oriented Operations Intern to join our team. This internship offers a great opportunity to gain hands-on experience in business operations, process management, and coordination.

You’ll work closely with the operations team to ensure smooth day-to-day activities and support multiple departments to enhance efficiency and productivity.

Key Responsibilities

• Assist in daily operational activities and process coordination
• Support in data entry, tracking, and report preparation
• Coordinate with internal teams to ensure smooth workflow and communication
• Help in inventory management / vendor coordination / logistics (as applicable)
• Maintain records and documentation accurately
• Identify and suggest process improvements to enhance efficiency
• Support project planning and execution activities
• Perform other administrative and operational tasks as assigned

Required Skills

• Strong organizational and multitasking abilities
• Excellent communication and coordination skills
• Basic knowledge of MS Office (Excel, Word, PowerPoint)
• Problem-solving and analytical mindset
• Attention to detail and a proactive attitude
• Ability to work in a team environment

Eligibility

• Students / Recent graduates in Management, Operations, Business Administration, or related fields
• Available for a 3-month full-time internship
• Immediate joiners preferred

Perks & Benefits

• Internship Certificate
• Letter of Recommendation (based on performance)
• Exposure to real-world business operations
• Opportunity for a full-time role after internship

• Design and build user-facing products, owning the entire process from gathering functional requirements from teams, through testing and staging, to deploying in a Python based stack
• Guide the team in making technical trade-offs
• Proactively identify bottlenecks, areas for improvement and put forth a plan to course-correct
• Design and implement maintainable backend services, including data processing pipelines, APIs and internal tools
• Coordinating with internal teams to understand user requirements and provide technical solutions

                                                        Business Development Manager- Job Description

Responsibilities

• Lead generation through various marketing activities, cold call and networking.
• Meet potential clients by growing, maintaining, and leveraging your network.
• Developing sales plan, prospecting / identification of opportunities, customer presentations, managing RFI / RFP responses, and winning opportunities.
• Achieve set targets in terms of revenue, profitability, collection and other result areas.
• Work with technical team and other internal colleagues to meet customer needs.
• Arrange and participate in internal and external client debriefs.

• Manage Key Accounts, develop and maintain client relationship.
• New Account Development, Developing relationships with key decision-makers in target organizations for business development.
• Understanding and coordinating client's needs / enhancements and consulting with team to provide solutions in adherence to delivery schedules.

 Skill Sets

• Knowledge of IT Infrastructure Solutions and Services.
• Knowledge of Networking products like Switches, Routers, structured cabling , NAS SAN Storage, CCTV etc.

• Knowledge of of IT Security products like UTM, firewall, VA-PT Cyber Security and End Point Security.

• Knowledge of Computing like Servers, Desktops etc.

 Requirements

• Technical Background (BE, B.Tech, B Sc, BCA, B.com, Diploma) MBA a strong plus.
• Good track record in IT Hardware, Software & Services sales.
• 3 to 12 years of Corporate Sales experience in IT Industry mandatory. 
• Excellent interpersonal, diplomacy and conflict-resolution skills.
• Good Personal Networking Skills.

• 10+ years of Collections experience in financial services (consumer credit or marketplace lending platforms/Banking/NBFC) and 5+ years of inhouse collection team management/leadership experience
• Demonstrated success leading a team in a fast-paced setting, managing SLAs across multiple channels, and achieving goals
• Excellent verbal and written communication, as well as presentation and facilitation skills with the ability to express complex concepts in plain language to reach broader audiences
• Excellent work ethic with result-driven attitude
• Demonstrated ability and comfort working in a start-up environment with an agile team, fast-evolving roles and responsibilities, variable workload, and tight deadlines with a high degree of autonomy

Personality Traits :

• Dynamic and Pro-active, Fast-Paced
• Desire to make an Impact on Positive Customer Experience
• Ability to work independently without supervision
• Strong work ethic

We are looking for a passionate and creative content writer to join our marketing team. You are an individual who possess world-class writing skills, loves making complex technology easy to understand and thrives in a fast paced agile environment.

• Design and execute content marketing strategy to support sales and marketing team
• Write compelling content for multiple online channels like blogs, white papers, Ebooks, case studies, press releases, videos, etc.,
• Drive internal sales enablement and work closely with our Inside Sales team to develop monthly client pitches, emails, and drafting content with various touch points defined in the outbound sales activity.
• Write innovative content copy for weekly social media posts (LinkedIn, Twitter)
• Ghost write few original content in the form of blogs, ebooks, others
• Support content operations including uploading content, maintaining content management system (Wordpress), creating supporting graphics.
• Use search engine optimisation (SEO) in writing to maximise the visibility of all the online content pieces
• Engage with the internal product team, strategy team to get product briefs and create positioning documents.
• Research buyer personas, and create appropriate messaging around it.
• This profile will be required to collaborate extensively with fellow colleagues across the marketing, inside sales, strategy, leadership, other teams to create and execute high impact content development and content marketing projects.

• Bachelor’s degree preferably in Journalism, Business Marketing or related field from a top institute with an excellent academic record

• 4+ years of content marketing experience in IT industry / tech start-ups (SaaS experience is a plus)
• Have a proven track record of on time and high-quality project delivery
• Experience of having operated effectively in a high demand, rapidly shifting / fluid environment.
• Ability to work on multiple projects with different objectives simultaneously

• Impeccable grasp of English language with strong interpersonal skills
• Strong knowledge of SEO, SEM, Google Analytics best practices
• Understanding of Social media content formats and style.
• Well versed with the nuisances of social media, especially LinkedIn and Twitter

• Lives and breathes a proactive delivery mindset, role-filling as necessary to meet program goals.
• Strong leadership skills and demonstrated ability to manage through times of uncertainty and change
• Ability to work with marketing and sales teams virtually
• Good time management skills, including prioritizing, scheduling and adapting as necessary
• Exceptionally creative with the ability to come up with creative content suggestions for various sales and marketing campaigns for different industries and personas
• Innovative mindset to come up with engaging content strategy that adds to our brand voice.
• Ability to quickly understand and communicate technical concepts and challenges across a wide range of audiences
• Self starter with the aggression to contribute continuously to increasing brand reach, and in the long run generating leads

Anywhere in India, Mumbai preferred.