Lead Mern Stack Developer

Full Stack Support Engineer

Node.js, React & Production Application Support

📍 Remote | Full-time | Night Shift | 3+ Years

About the Role

Unico Connect is an AI-first technology partner that builds custom mobile, web, and AI products for clients across multiple geographies.

We are hiring a Full Stack Support Engineer who will own day-to-day application support for a live customer product built on Node.js and React, working a fixed night shift aligned to North American business hours.

The mandatory requirements for this role are prior professional experience working a night shift, and the willingness to continue working a permanent night shift, Monday through Friday, approximately 7:00 PM to 4:30 AM IST, with on-call support coverage on weekends.

The role is fully remote.

The work is hands-on across the stack: triaging issues from monitoring alerts and customer tickets, performing root cause analysis, shipping bug fixes, applying minor framework and library updates, and communicating with the customer directly during the shift.

When there is no active support work, the engineer will contribute to other development projects within the company, so consistent productive output across the shift is expected.

Responsibilities:

Incident Response and SLA Adherence

Acknowledge and act on alerts and customer-raised tickets within the SLA window.

Critical incidents require response within 1 hour and best-effort resolution within 2 to 4 hours.

P1 issues require response within 2 to 4 hours and resolution within 1 business day.

P2 and P3 issues follow the documented SLA matrix.

Bug Fixes and Production Support

Investigate and resolve defects in previously built functionality across the customer-facing portal, internal portal, backend services, and third-party integrations.

Write clean fixes with appropriate tests and documentation.

Monitoring and Proactive Triage

Operate the application and infrastructure monitoring stack.

Investigate anomalies before they become incidents.

Tune alerts to reduce noise and improve signal.

Customer Communication During the Shift

Communicate directly with the customer in English during incidents and routine support, in writing and on calls.

Set clear expectations on status, root cause, and timeline.

Close the loop after resolution.

Minor Framework and Dependency Updates

Apply minor version upgrades to operating systems, frameworks, and libraries to maintain compatibility and security.

Test rigorously before promoting to production.

Hands-On Development Across the Stack

Work in the existing Node.js (Express, NestJS) backend and React frontend codebase.

Make focused changes that respect the existing architecture and patterns.

Contribution to Other Development Projects

When the support workload is light, contribute to other active development projects within Unico Connect.

Pick up well-scoped tasks, ship them to the team’s quality standard, and remain available to drop back into support work as soon as it is needed.

Root Cause Analysis and Write-Ups

For every meaningful incident, document the cause, the fix, the customer impact, and any follow-up actions to prevent recurrence.

Weekend On-Call Coverage

Provide on-call support coverage on weekends.

Respond to alerts and customer tickets within the defined SLA window.

AI-Assisted Support Workflows

Use Claude, Cursor, and similar tools day to day for triage, log analysis, code reading, and patch drafting.

Apply judgment on when to trust AI-generated output and when to verify.

Handover Discipline

Maintain clean shift handover notes for the day-shift team.

Track open issues, in-progress investigations, and customer commitments so nothing drops between shifts.

Requirements:

Prior Professional Night-Shift Experience (Mandatory)

Candidates must have worked a permanent night shift in a prior professional role for a meaningful period of time.

Adjacent late-evening shifts or occasional on-call do not qualify.

Willingness to Work a Permanent Night Shift Aligned to North American Business Hours, with On-Call Support Coverage on Weekends (Mandatory)

The shift is Monday to Friday, approximately 7:00 PM to 4:30 AM IST.

Candidates who cannot commit to night-shift hours on an ongoing basis should not apply.

3+ Years of Professional Full Stack Engineering Experience

With hands-on production work in both Node.js and React.

Strong JavaScript and TypeScript Proficiency

With React on the frontend and Node.js (Express, NestJS) on the backend.

API design experience with REST.

Comfortable reading and modifying an existing production codebase without breaking adjacent functionality.

Production Debugging and Incident Response Instincts

Ability to read logs, traces, and metrics to isolate a problem quickly.

Comfort triaging across application code, database queries, third-party API failures, and infrastructure.

Working Experience with Relational Databases

(PostgreSQL or MySQL), including reading and writing SQL, basic schema understanding, and the ability to investigate data-related incidents.

Familiarity with Cloud Infrastructure

On AWS, GCP, or Azure, at the level of reading logs, restarting services, deploying through CI/CD pipelines, and basic operational tasks.

Working Knowledge of Git, CI/CD Pipelines, and Monitoring Tools

At least one monitoring or observability tool (Datadog, New Relic, Sentry, CloudWatch, Grafana, or equivalent).

Strong Written and Spoken English Communication

This role involves direct customer interaction during the shift.

Calm, clear, professional communication in writing and on calls is non-negotiable.

Bachelor’s Degree

Bachelor’s degree in Computer Science, Information Technology, or a related engineering discipline.

Exceptional candidates with demonstrable production experience and strong portfolios may be considered without a formal degree.

Alertness, Judgment, and Ownership Mindset

Night-shift support work demands self-direction, attention to detail under low-supervision conditions, and the discipline to follow process when fatigued.

Nice to Have

• Prior experience in application support, AMC, or managed services engagements
• On-call experience with documented SLAs
• Experience with feature flag tools, error tracking platforms, or APM dashboards
• Exposure to AI-assisted development tools in a support context

Software Development Engineer (Associate/Intern)

Location: Remote (India preferred) | Type: Full-time | Compensation: Competitive salary + early-stage stock options

🧠 About Alpha

Modern revenue teams juggle 10+ point-solutions. Alpha unifies them into an agent-powered platform that plans, executes, and optimises GTM campaigns—so every touch happens on the right channel, at the right time, with the right context.

Alpha is building the world’s most intuitive AI stack for revenue teams —to engage, convert & scale revenue with an AI powered GTM team. l

Our mission is to make AI not just accessible, but dependable and truly useful.

We’re early, funded, and building with urgency. Join us to help define what work looks like when AI works for you.

🔧 What You’ll Do

You’ll lead the development of our AI GTM platform and underlying AI agents to power seamless multi-channel GTMs.

This is a hybrid UX-engineering role: you’ll translate high-level user journeys into interfaces that feel clear, powerful, and trustworthy.

Your responsibilities:

• Design & implement end-to-end features across React-TS/Next.js, Node.js, Postgres, Redis, and NestJs micro-services for LLM agents.
• Build & document scalable GraphQL / REST APIs that expose our data model (Company, Person, Campaign, Sequence, Asset, ActivityRecord, InferenceSnippet).
• Integrate third-party APIs (CRM, email, ads, CMS) and maintain data sync reliability > 98 %.
• Implement the dynamic agent flow builder with configurable steps, HITL checkpoints, and audit trails.
• Instrument product analytics, error tracking, and CI pipelines for fast feedback and safe releases.
• Work directly with the founder on product scoping, technical roadmap, and hiring pipeline.

✅ What We’re Looking For

• 1–3 years experience building polished web apps (React, Vue, or similar)
• Strong eye for design fidelity, UX decisions, and motion
• Experience integrating frontend with backend APIs and managing state
• Experience with visual builders, workflow editors, or schema UIs is a big plus
• You love taking complex systems and making them feel simple

💎 What You’ll Get

• Competitive salary + high-leverage early equity
• Ownership of user experience at the most critical phase
• A tight feedback loop with real users from Day 1
• Freedom to shape UI decisions, patterns, and performance for the long haul

Company: Torrent Power 

Experience: 3 - 8 Years (Relevant)

Location: Ahmedabad (WFO)

Type: Permanent Position (Full Time)

Position: PHP Devops (AM – PHP/Devops)

Skills: Jenkins , GitLab , Sonarqube

CTC: 12 LPA

Notice: 1 Month or less

Job Descriptions-

• Web developer ( PHP - Android / DevOps )
• Must have 3 years of PHP team lead experience
• Must have good experience in PHP and its MVC frameworks
• Experience in MySQL(5.6+) tuning and management
• Experience in developing Continuous Integration/ Continuous Delivery pipelines (CI/ CD). Must have good knowledge and experience of DevOps tools like Jenkins , GitLab , Sonarqube  etc
• Knowledge of Low Code & No code  Mobile Application Development Platform for rapid development , testing & deployment for enterprise mobile application will be an added advantage.
• Good knowledge in web and mobile cybersecurity will be preferred.
• Awareness of various automated testing tools like selenium, j Meter, Unit Testing will be of added advantage
• Should have worked on large scale enterprise application
• Experience in Linux web server management
• Required to have excellent business analysis and system design skills with UI/UX
• Experience in Project and team management

• Proficient in creating Web (Responsive) applications using Angular 8+, AngularJS, JavaScript, JQuery. 
• Experience developing/consuming RESTAPIs
• Knowledge of multiple back-end languages Like Java, Python and JavaScript frameworks(e.g. Node.js)
• Familiarity with databases (e.g.MSSQL, MySQL), and UI/UX design
• Hands-on experience with code versioning systems like Git, SVN. 

We are looking for a Full Stack Developer to produce scalable software solutions. You'll be part of a cross-functional team that's responsible for the full software development life cycle, from conception to deployment. As a Full Stack Developer, you should be comfortable around front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility. Too familiar with Agile methodologies.

Responsibilities

• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation

Requirements

• Proven experience as a Full Stack Developer or similar role
• Experience developing desktop and mobile applications
• Familiarity with common stacks like LAMP Stack and Mean Stack...
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of multiple back-end languages (e.g. PHP, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• An analytical mind
• Degree in Computer Science, Statistics or relevant field