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Resolving customer complaints brought to your attention.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support, Establishing a positive rapport with all clients and customers via phone.
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About the company
The Story
Founded in 2011, Poshmark started with a simple yet powerful idea in Manish Chandra's garage. Along with co-founders Tracy Sun, Gautam Golwala, and Chetan Pungaliya, Chandra envisioned a platform that would revolutionize how people buy and sell fashion. The inspiration came from seeing the potential of the iPhone 4 to create meaningful connections in the shopping experience.
What They Do
Poshmark is not just another e-commerce platform – it's a social marketplace that brings together shopping and community. Think of it as a place where social media meets shopping, allowing users to buy, sell, and discover fashion, home goods, and accessories. With over 80 million users , the platform has become a go-to destination for both casual sellers and entrepreneurial individuals looking to build their own digital boutiques.
Growth & Achievements
- Started as a fashion-only platform and successfully expanded into home goods and electronics
- Raised over $160 million in venture funding
- Achieved a successful IPO in January 2021
- Recently launched innovative features like AI-powered visual search and livestream shopping
- Built a vibrant community of millions of buyers and sellers across the country
Today, under CEO Manish Chandra's leadership, Poshmark continues to innovate in the social commerce space, blending technology with community to create a unique shopping experience. The platform's success story is a testament to how combining social connections with commerce can create a powerful marketplace that resonates with modern consumers.
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Corporate Stalwarts is a leading recruitment and executive search firm with over 20 years of experience. We specialize in connecting top talent with dynamic organizations across diverse industries.
Our expertise spans CXO-level hiring, mid-level recruitment, and customized talent solutions. Leveraging AI-enabled tools and deep market insights, we deliver speed, precision, and cultural fit for every hiring mandate.
Our reach is spread out to PAN India, APAC, EMEA, and UK regions.
We have a proven track record of 10,000+ successful placements.
We are dedicated to building a win-win-win philosophy for clients, candidates, and team members alike while fostering continuous professional growth.
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Celcom Solutions is a global technology services firm specialising in the telecom and BFSI sectors. Founded in the UK in 2010, the company has expanded into India (notably Chennai & Bengaluru) and supports clients across APAC, MENA, Europe, and the UK. celcomsolutions.com+2EMIS+2
Their core offerings span:
- Greenfield implementations, transformations and managed services for OSS/BSS environments.
- Digital‐transformation, testing, data & analytics services that help telcos and enterprises upgrade to newer models.
- A culture built around subject-matter expertise, global delivery capability and domain experience — making them a solid employer for professionals who want meaningful telecom/IT work.
With a committed global team of service-delivery professionals and consultants, Celcom Solutions offers the opportunity to work on large-scale, complex projects in the telecom / tech space — which makes it an interesting destination if you’re recruiting talent who want scale + domain depth.
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Shopflo is an enterprise technology company providing a specialized checkout infrastructure platform designed to boost conversion rates for direct-to-consumer (D2C) e-commerce brands. Founded in 2021, it focuses on enhancing the online buying experience through fast, customizable, and secure checkout pages that reduce cart abandonment.
We aim to supercharge conversions for e-commerce websites at checkout by improving user experience, helping build stronger intent and trust during the purchase
Problem statement -
(1) There is ~70% drop off at checkout for most independent e-commerce retailer (outside of large marketplaces)
(2) E-commerce cart platforms allow minimal flexibility on checkout, with their experience still same as the last decade
(3) Whereas user experiences are defined by new consumer platforms such as Swiggy, Amazon, etc.
There is a fundamental unbundling of monolith shopping cart platforms globally for mid-market and enterprise customers, who are moving towards headless (read modular) architecture.
Shopflo aims to be the global default for checkout experiences.
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