Resolving customer complaints brought to your attention.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support, Establishing a positive rapport with all clients and customers via phone.
Shubham Vishwakarma
Full Stack Developer - Averlon
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JavaLead a team of software developers to deliver customer requirements,
on time, within budget while ensuring high level of quality.
● Tracking a project against schedules and taking corrective actions on
slippage. Escalation to the next level in case of slippage / likely slippage
in time or quality parameters.
● Manage the relationship with the client and relevant stakeholders
● Regular coordination with clients, internal resources and third
parties/vendors for the flawless execution of the project
● Ensure that all projects are delivered on-time, within scope and within
budget
● Assist in the definition of project scope and objectives, involving all
relevant internal stakeholders and ensuring technical feasibility
● Develop a detailed project plan to monitor and track progress
● Report and escalate to management as needed
● Perform risk management to minimize potential risks
- ● Prepare / review project documents such as FSD / FRD
Adobe Illustrator
Figma
HTML/CSS- Study design briefs and determine requirements.
- Schedule projects and define budget constraints .
- Conceptualize visuals based on requirements.
- Prepare rough drafts and present ideas.
- Develop illustrations, logos and other designs.
- Using software or by hand Use the appropriate colors and layouts for each graphic.
- Work with copywriters and creative director to produce final design.
- Test graphics across various media
- Amend designs after feedback.
- Ensure final graphics and layouts are visually appealing and on-brand
Requirements and skills
- Proven graphic designing experience.
- A strong portfolio of illustrations or other graphics.
- Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)
- A keen eye for aesthetics and details.
- Excellent communication skills.
- Ability to work methodically and meet deadlines
- Degree in Design, Fine Arts or related field is a plus
About the role
In Loop, we work in super small teams, in very high velocity.
You will be part of such a team, and work day to day with all the team at Loop, plus the founders.
As a generalist, you can wear many hats, and will function across business units.
- Customer Success: You'll work directly with customers, and make sure that we are building what users want
- Sales: Speak with customers directly, in a pre-sale fashion. Maintain communications and optimise our CRM
- Must-haves: Engineering Background is a plus.
Must haves.
- Must have done this before, or be willing to learn fast.
- Must be fast. We operate at 200mph, and so do you. -Must be relentless. We never stop, so you are even faster than us. -Must have customer driven. We think customers first and so should you. -Must be driven and go above and beyond. -Must be able to explain and communicate clearly. -Must be prepared to challenge us and disagree. We are thinking and acting as a team. -Must be able to work autonomously. -Must want to work hard. -Last but not least, you are genuinely a nice person.
Big plus You are a founder before
Founders
The team is made of Staff engineers, Senior Managers with a combined 25+ years of experience in Google, Uber, Flipkart and ShareChat.
Sundar is an IITM CS Graduate. Previously, he built Traffic Models, Driver positioning algos that power ETAs for Uber, led teams that built the RecSys for Moj(Indian equivalent of TikTok with >100M users), and represented India in ACM ICPC World Finals.
Anand is a Bits Pilani CS Graduate. Previously he has worn hats including building the first supply chain management of Flipkart in 2012 and being in the first 100 eng, running a FinTech startup for 1.5 years, managing large teams eng at Uber and building the pickup experience for Uber.
Vinod is a Bits Pilani EE Graduate. Previously he was a senior manager at Google managing data science,analytics and operations functions for products across several verticals like assitant,search, trust.
Angular (2+)
AngularJS (1.x)HTML/CSS
jQuery
Bootstrap- Strong experience of Angular 2+ and above along with other technologies like HTML5, CSS, jQuery, AJAX with good knowledge of ECMA Scripts.
- Strong knowledge of JS Fundamentals.
- Design & development of Angular applications as per desired specifications, along with experience in frameworks/libraries like jQuery, Bootstrap, Typescript etc.
- Architecture design, development, testing and maintenance of Web Apps, Implementation based on Angular Application MVC Patterns.
- Own end to end product modules/features (from the requirement to going live)- Design & code review, troubleshoot & help team members on issues.
- Gather requirements by interacting directly with the end-users.
- Research on open source framework/technology required for developing the feature/application.
.NET
C# Knowledge of ASP.NET Web API and best practices for developing web services.
Familiarity with Microsoft Azure environment.
Helpful skills include Microsoft SQL Server SSIS/SSRSGather and evaluate user requirements in collaboration with product owners.
Design, develop, code, test, document, implement, support, and maintain new .NET web applications
as well as changes/fixes/enhancements to existing .NET web applications.
Actively participate in all aspects of new product development and enhancements to existing
applications.
Participating in key internal meetings including weekly status updates and planning sessions.
Documenting ongoing progress, code migrations and status on work assignments (or similar project
management software) and communicates these updates during status meetings.
Experienced in writing complex SQL select queries (window functions & CTE’s) with advanced SQL experience
Should be an individual contributor for initial few months based on project movement team will be aligned
Strong in querying logic and data interpretation
Solid communication and articulation skills
Able to handle stakeholders independently with less interventions of reporting manager
Develop strategies to solve problems in logical yet creative ways
Create custom reports and presentations accompanied by strong data visualization and storytelling
Python
MongoDBDemandMatrix Inc. is a data company that provides Go To Market, Operations and Data Science teams with high quality company level data and intelligence. DemandMatrix uses advanced data science methodologies to process millions of unstructured data points that produce reliable and accurate technology intelligence, organizational intent and B2B spend data. Our product solves challenging problems for our clients such as Microsoft, DocuSign, Leadspace and many more.
Job Description
We use machine learning and narrow-AI to find companies and the products they are using. This is done by researching millions of publicly available sources and over a billion documents per month. We are looking for Tech Lead who loves tech challenges and is a problem solver. This will give you an opportunity to brainstorm ideas and implement solutions from scratch.
What will you do?
Will be part of the team responsible for our product roadmap.
You will be involved in rapid prototyping and quick roll-outs of ideas, in fast-paced environments working alongside some of the most talented and smartest people in the industry.
Lead a team and deliver the best output in an agile environment.
Communicate effectively, both orally and in writing with a globally distributed team.
Who Are You?
Designed and built multiple web services and data pipelines with a large volume.
Genuinely excited about technology and worked on projects from scratch.
A highly-motivated individual who thrives in an environment where problems are open-ended.
Must have
- 7+ years of hands-on experience in Software Development with a focus on microservices and data pipelines.
- Minimum 3 years of experience to build services and pipelines using Python.
- Minimum 1 year of experience with a large volume of data using MongoDB.
- Minimum 1 year of hands-on experience with big data pipelines and data warehouse.
- Experience with designing, building & deploying scalable & high available systems with AWS or GCP.
- Experience with Java
- Experience with Docker / Kubernetes
- Exposure to React.js for front-end development
Additional Information
- Flexible Working hours
- Entire Work From Home
- Birthday Leave
- Remote Work
Python
Django
NodeJS (Node.js)Java- Expert in full stack development
- Analytically strong
- Seeking leadership opportunities in pre-seed stage start-ups
- Possesses good communication skills
The core role will involve the following :
- Working closely with business development teams and conceptualizing the solution architecture
- Developing mobile / web / api based solutions to address the business problem
- Maintaining cloud based technology infrastructure
- Technology budget management
- Building the technology team
Java
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Full Stack Developer - Averlon