Customer support executive

Position: Content/ Creative Writer

Location: Nigdi, Pune- Onsite 

We are looking for a passionate Content Writer with a flair for creativity and storytelling. This role goes beyond routine blogs and articles, we want someone who can bring ideas to life, craft compelling narratives, and create content that resonates with diverse audiences. To be successful as a content writer, you should keep abreast of the latest SEO techniques.

Job Responsibilities:

• Developing content for blogs, articles, product descriptions, social media, and the company website.
• Editing, polishing content for existing success stories and technological adventures to improve readability.
• Designing marketing strategies in developing content for advertising campaigns on social media. (Facebook, LinkedIn, etc)
• Proofreading content for errors and inconsistencies.
• Conducting keyword research and using SEO best practices to increase traffic to the company website.
• Creating compelling headlines and body copy that will capture the attention of the target audience.
• Identifying customers’ needs and recommending new content to address gaps in the company's current content.
• The candidate should have a good sense of design and visualization while curating content.

Requirements:

• Bachelor's degree in communications, marketing, English, journalism, or related field.
• Proven content writing, blog writing or copy writing experience.
• A portfolio of published articles/blogs.
• Proficient in LinkedIn articles, posts.
• Excellent writing and editing skills.
• Should have experience in creative writing and story telling.                                                                                                                                                            

About company- Mechsoft Digital Technologies Pvt. Ltd. Founded & headed by IIT Bombay graduate. Product development company with 20+own products. International clientele with fortune 500 companies as clients. Enterprise products implemented across 25 countries 35K+ users. The Mechsoft Rule Engine product was selected among 50 top innovations with its own Scripting Language, own compiler and Interpreter.

Visit the company's website link to know more - https://mechsoftgroup.com/

Job Title:- Business Development Representative (Founding member)

Job Location:- Remote

About Qrata:

Qrata matches top talent with global career opportunities from the world’s leading digital companies including some of the world’s fastest growing start-ups using qrata’s talent marketplaces. To sign-up please visit Qrata Talent Sign-Up

We are currently scouting for Business Development Representative (Founding member)

Our Client Story:

They are building new-age billing and pricing infrastructure for SaaS companies. As SaaS pricing evolves from vanilla subscription based models to more granular usage based models, billing and pricing infrastructure needs to be completely reimagined.

It is founded by two folks who sold their previous start-ups to Snapdeal and Gaana respectively. They have experience at organizations such as Google, Basepair, Elevation Capital, IIT Bombay, IIT Delhi and Harvard Business School. We are funded by marquee global investors, including Bessemer Venture Partners.

What you will do:

We are building our founding team, and are looking for:

• engineers who can optimize for quick iteration, fast deployment and having a great developer experience.
• sales, marketing and growth folks who are excited to push the envelope on GTM (go to market) innovation

You should be excited about learning and meaningfully shaping the trajectory of an early stage startup from Day 0 in its journey.

Qualification:

In order to succeed, SaaS companies need to innovate not only on product, but also GTM (go to market). An innovative, multi-pronged GTM approach is critical to stand out and attract customers.

The good part is that we are building a “pain-killer”, as opposed to a “vitamin”, which makes it much easier to sell and market 🙂 The pain is severe, the product is best in class, and the market is huge - it doesn’t get better than this.

We are selling to the mid-market and enterprise, with a fairly high touch sales process. We are setting up best-in-class sales machinery to scalably and predictably drive revenue.

What you can expect:

• Ownership and autonomy: As a founding team member, you have immense responsibility. You own and drive the execution.
• Learning: You will work on challenging problems and engage in some of the most meaningful work of your life.
• You will have to figure out our Go-To-Market playbook from scratch - channels, messaging, discovery, demos, sales cycle, personas, nurturing, partnerships etc. Expect a whole lot of iteration and first principles thinking.
• Culture:
• We don’t take ourselves too seriously, and know how to have fun :)
• Health of our team is most important to us. Balance work with life - be productive, not busy.
• Being remote first, we thrive via async communication.
• Flexibility: Remote - work from wherever you are in the world; If you prefer coming to office in person, we have a physical space in Indiranagar, Bangalore 🙂
• Compensation: We offer competitive salary with generous ESOPs
• Benefits (for full time roles):
• Health insurance
• Generous vacation policy
• Learning and development budget
• Team events and company offsites
• Maternity and Paternity benefits
• Company laptop

• Gathering information and documentation from clients
• Helping clients fill out immigration application forms
• Drafting submission letters
• Reviewing all documents to ensure they are accurate and meet government requirements
• Ensuring that deadlines are met
• Tracking the status of each application and keeping clients updated

• Working closely with sales and operations & Sales team on all diversity involving recruitment to ensure fairness in hiring practices
• Using various methods to recruit and network with potential candidates including social media platforms, networking events, job fairs, job portals and campus hiring
• Ensuring proper onboarding for new hires and the necessary paperwork is completed promptly and accurately
• Providing feedback to management about details regarding applications
• Using standardized screening techniques, Assess the skills, qualifications and experience of potential candidates
• Coordinating the hiring process end-to-end

What you need to have:

• Proven experience of 4-6 years as a Talent Acquisition Specialist, TA lead, or similar role
• Should have experience into sales hirings and building sales teams
• Edu-tech experience preferred.
• Hands-on experience with the largest job sites like, Indeed, LinkedIn and Campus Hiring
• Experience with full-cycle recruiting, using various interview techniques and evaluation methods
• Familiarity with applicant tracking systems
• Strong interpersonal skills and communication skills
• Team spirit

• Implementing and managing front desk objectives and procedures
• Participating in daily operations meetings to coordinate closely with support departments regarding general administration and operations issues
• Maintaining front desk office supplies and equipment and managing budgets regarding the same
• Ensuring that the reception area is kept well-organized and neat
• Handling and managing all front desk activities including but not limited to phone calls, emails and appointments
• Performing various administrative duties as assigned by the organization by working closely and in coordination with the facilities and housekeeping teams
• Answering front-desk complaints and questions from visitors
• Obtaining or sending documents through email or fax
• Maintaining employee and department directories and notifying company personnel regarding arrival of visitor(s)
• Maintaining and updating relevant data, collecting feedback and reporting all these to the management in regular intervals

Desired Candidate Profile

• Graduation is a must
• Relevant work experience of 2 – 5 years handling front desk/ reception
• Candidate should be from South Delhi
• Excellent English and Hindi communication skills
• Proficiency in using a computer
• An ability to multi-task    

We are looking for a high-performing Developer to build our ecommerce platform and API framework powered by Machine Learning and Artificial Intelligence. Candidates for this role will be passionate about well-written code, testing, and excel at coming up with simple approaches to complex problems.

Our work culture is overachiever, very amiable, and at the same time always charged with excitement. We encourage our team members to take responsibility and grow into future leaders in the industry.

Job Responsibilities:

• Understand project requirements, writing bug-free clean code and ensure that the solution works per the agreed architecture, SLAs, KPIs and business model
• Integrate Django backend with third party API
• 100% Hands-on role
• Adapt to rapidly evolving requirements and changing priorities and drive the team accordingly
• Reverse engineer for debugging errors in code and ensure quality control in the process.
• Continually drive products towards a meaningful balance between user needs, business objectives and technical feasibility
• Operate in a hyper-collaborative way and follow these guiding principles: Value common sense and simplicity over complexity.

Qualifications:

• Bachelor or Master Degree in Computer Science from a reputed University
• 3 to 5 years of experience working in Django and Python.
• React and/or Angular for front end
• Proficiency in MongoDB and MySql
• Technical Skills: JIRA, Gitlab, Rest API, GCP or AWS
• Experience in performance profiling, tuning, and optimization, caching mechanisms with Enterprise level applicants
• Experience in writing unit testing and test case automation.
• Ability to operate in an Agile environment with a start-up mentality and unstructured environment, Energy, drive and passion to work, and operate in a digital world.