Customer support executive

Job Summary

• Candidate will be responsible for providing full life-cycle development (design, coding, and testing) and maintenance of web-based system on Azure
• Candidate should have experience in GitHub, knowledge of DevOps is a plus
• Experienced in designing and implementing web portals, experience with DNN is must
• Ability to work with multiple languages including C#, ASP.Net, MVC, Javascript and related libraries, HTML, Complex SQL queries, CSS, BootStrap, JSON.
• Experience in Agile project management methodology
• Developing and Delivering Excellent Web based solutions/portals/sites based on customer’s requirement within the stipulated timeline
• The candidate should be flexible to learn new technology and platform and should be creative, innovative for improvement ideas, detail oriented, diligent, and eager to learn and grow

Duties and Responsibilities

• Understand business requirements to apply logic to integrate functionalities
• Identify and understand any technical bugs on the server, site, log files or modules and work on resolving the bugs
• Understand how FTP server is setup for the site
• Understand system/site technical requirements and suggest enhancements if applicable
• Designing, coding, unit Testing, and integration with Database
• Handle site deployment
• Designing, coding, debugging, technical problem solving, and writing Unit Test cases, etc.

Qualifications

Education / Certification

• B.E. / B.Tech. /MSC in Computer Science or IT.
• MCAD/MCSD/MSITP/MCPD

Technical Expertise

• ASP,ASP.NET,VB.NET,MVC,C#,SQL Server 2012+
• HTML, Javascript, Jquery, CSS, Bootstrap
• GitHub/ 
• Web API/ Web Services, Email Services

Skills and Abilities

• Be able to work with diverse global teams and in an individual contributor role as needed
• Excellent English written and verbal communication skills (for local team and global stakeholders/team members)
• Strong task management skills including time management, and ability to manage multiple projects simultaneously
• Flexibility required to attend late evening meetings with global team members
• Attention to detail and delivering quality projects and knowledge assets

We are seeking dynamic and results-driven professionals to join our Business Development team focused on Trade Credit Insurance. The role involves identifying, soliciting, and acquiring large corporate accounts for trade credit solutions. The incumbent will play a pivotal role in driving strategic client acquisitions, fostering relationships with key decision-makers, and achieving revenue targets through value-driven insurance advisory.

Key Responsibilities:

• Drive acquisition of large and mid-size corporate clients for trade credit insurance solutions.

• Understand client requirements around credit, loans, working capital, and trade finance, and tailor insurance offerings accordingly.

• Develop and maintain strong relationships with key stakeholders including CFOs, Risk Managers, and Treasurers.

• Prepare and present compelling proposals, negotiate terms, and close high-value deals.

• Collaborate with internal teams and underwriters to structure solutions aligned with client needs.

• Maintain deep knowledge of trade credit products, industry trends, and competitor offerings.

• Ensure seamless onboarding and service delivery for acquired clients.

Experience Required:

• 5–10 years of proven experience in corporate sales, preferably in the Banking or Financial Services Industry

• Exposure to trade credit, loans, working capital management, and trade finance is essential

Skills Required:

• Strong corporate sales acumen with ability to handle long sales cycles and high-value deals

• Experience in B2B client engagement, solution selling, and account management

• Excellent communication, negotiation, and presentation skills

• Ability to understand financial products and align them with insurance solutions

• Strong network and understanding of the banking, credit, and financial ecosystem

As a Security Researcher in SaaS security posture management, your primary responsibility will be to conduct research on emerging security threats and vulnerabilities in SaaS environments and to develop and implement strategies to mitigate those risks. Specifically, your job duties will include: Conducting in-depth research on emerging security threats and vulnerabilities in SaaS environments.

• Analyzing data and security logs to identify potential threats and take proactive measures to prevent them.
• Developing and implementing security policies and procedures to protect against security threats in SaaS environments.
• Collaborating with other members of the IT team to implement security measures and ensure compliance with industry standards and regulations.
• Keeping up-to-date with the latest security technologies and trends in SaaS security posture management.
• Communicating findings and recommendations to management and other stakeholders.
• Participating in incident response and resolution activities in the event of a security breach in SaaS environments.
• To be successful in this role, you should have a Bachelor's or Master's degree in Computer Science, Information Security, or a related field, and have experience in researching emerging security threats and vulnerabilities in SaaS environments. You should also have strong analytical and problem-solving skills, and hold industry certifications such as CISSP, CEH, or OSCP. Excellent communication and collaboration skills are essential to work effectively with cross-functional teams.

We are looking for an Angular Developer to join our awesome team and deliver a streamlined user experience. We want a team member who strives to develop a first class codebase using Angular best practices. As an Angular 6/7/8 Developer, you will implement a complete user interface in the form of a mobile and desktop web app.

AngularJS Developer duties and responsibilities:

• Develop User interfaces for Modern Rich Internet Applications with the latest Front End Technologies
• Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
• Writing tested and documented JavaScript, HTML and CSS
• Make design and technical decisions for Angular projects.
• Develop application code and unit test in the Angular, Rest Web Services and Java technologies for the Application Development Center.
• Ensuring high performance

AngularJS Developer requirements and qualifications:

• Up to 3 years Experience with Angular 6/7/8.
• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Good understanding of AJAX and JavaScript Dom manipulation Techniques
• Experience with RESTful services
• Experience in JavaScript build tools like grunt or gulp
• Expert in any one of the modern JavaScript MV-VM/MVC frameworks (Angular, JQuery, NodeJS, GruntJS)
• Familiar with testing frameworks (Ex. Jasmine)
• Test runner framework (Ex. Karma)
• Hand on and implements complex Angular applications, directives, controllers, services
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Pre-requisites:

• Excellent English communication skills
• Should be willing to run that extra mile for the role
• A positive approach with a go-getter attitude.
• Excellent team player

Designation: Product/ UX Designer
Location: Bangalore

DocOn is looking for an experienced Product designer. You are passionate about delivering delightful experiences to the customers via & influence their lives positively. You thrive in a fast-paced environment and enjoy solving complex business problems. 

You are someone who inspires change, loves pushing boundaries, enjoys diving deep into user behaviour & sets a high bar for the team. You are eternally curious to learn & strive to continuously improve. You’re a firm believer that good design can make a big difference in the world. 

You will own the product design responsibility right from defining the problem to identifying the new & impactful insights through an iterative process with user centered thinking at its core.

Your Part:

In this role, you will be responsible for building world-class technology products and platforms that are at the forefront of the design and technology revolution in the Indian healthcare ecosystem. You are someone who insists on the highest standards for quality, maintainability, and performance. You will be working in a fast-paced and agile work environment delivering quality solutions that have immediate business impact.

• Design for Docon user base across new initiatives.

• Empathise with users and brings users' perspective to the discussion.

• Deeply collaborate with product managers, engineers & business teams to design best possible solutions to users’ problems informed by research & data. 

• Effectively hand over the designs to the engineering team, test internal release & ensure execution of your designs at high quality. 

• Provide the reasoning behind the design solutions and anything related to the user journey, wireframes, research findings, high fidelity designs, and usability testing.

• Improve the user experience of the product based on customer feedback or analytics findings.

• Responsible for validating designs with customers at an early stage, also responsible for checking how features are used after they go live and iterate if need be.

We Look For:

• More than 2+ years of relevant experience designing for customers in B2B or B2C products.
• Empathy for users and their problems. Intrinsic motivation to solve problems & be customer obsessed.
• Ability to think backwards from the customers perspective, drive bold vision for the product area but also able to execute iteratively. 
• Ability to abstract & think about the user motivations, emotions, constraints, macro ecosystem & at the same time can zoom in & demonstrate eye for detail to deliver quality, pixel perfect work.
• Strong portfolio of innovative, customer-centric design work that demonstrates proficiency in UX design and interaction design.
• Demonstrated history of acquiring user data by conducting usability studies and performing user research, survey etc.
• Capable of translating concepts into concrete representations in order to clarify ideas and promote collaboration based on shared understanding.
• Fluency in best practices of User Interface Design, Information Architecture, and Interaction Design, practical knowledge of User-Centered Design processes and lifecycles.
• Ability to provide and effectively communicate strategic and tactical recommendations based on quantitative/qualitative data and optimal design practice.
• Growth mindset and willingness to listen, learn and continuously improve.

Education Qualification:

Bachelors or Masters degree in fine arts, graphic design, multimedia or a related field preferred

Our Purpose:

DocOn is a fast-growing HealthTech Product Startup. A Primary Subsidiary of PharmEasy(India's Leading Online Medicine Ordering App)
Our Products digitize the way doctors practice and deliver a seamless experience to Patients.
We are en-route to revolutionize the Indian Healthcare Tech Ecosystem.

Products:
1. A leading EMR/EHR Software Product offering the best Doctor-Patient Engagement platform.

2. Leading Tele/Video Consulting platform for digitized consultation and seamless connecting Doctors-Patients

From its inception in 2016, DocOn has had only one focus - to deliver a state of art standard healthcare software; which is simple to use; at the most affordable cost and backed by an exceptionally high level of customer support.

We are backed and Supported by Industry experts hailing with immense knowledge and experience in solving Healthcare Problems.

Our users say that we have achieved this and much more.

18 Million E-Prescriptions and Counting 

4000 + Doctors PAN INDIA so far 

6 Million Patients and growing 

We are growing strong, currently a team of ~150 DocOners

Perks & Benefits:

• Flexible Working Hours
• Flexi Leave Policy
• Relaxed Dress Code
• Health Insurance
• Team Parties
• Working with smart, young, mission-driven people
• Approachable Leadership
• Friendly office environment

Thanks,

Karthik Selvaraj