Customer support executive

Job Title: Business Development Executive

Department: Sales

Location: Mohali

Shift: Night Shift

Employment Type: Full-time

Job Summary: We are looking for a driven and results-oriented Business Development Executive to join our team and play a pivotal role in expanding our client base and driving revenue growth. This is an exciting opportunity for someone who thrives in a fast-paced, results-driven environment.

Key Responsibilities:

• Identification of new business opportunities and generating target-based revenues from new customer acquisitions
• Must have an experience with US clients
• Must know Upwork, Freelancer, Fiverr, PPH, Guru, Sales Navigator
• Develop a growth strategy focused on both financial gain and customer satisfaction.
• Conduct research to identify new markets and customer needs.
• The candidate is responsible for generating business from different channels such as online Bidding Portals, Email Marketing, social media, ETC.
• Possess an understanding of managing leads, taking regular follow-ups, and setting up meetings.
• Should be able to create proposals for technical aspects, timeframe, costing, and other details as per the requirements of clients.
• Provide accurate and timely management information, including – activity reports, bid reviews, project forecasts, and KPIs.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).
• Proven experience (1+ years) in business development, sales, or a similar role.
• Strong understanding of sales techniques and strategies, with a record of accomplishment of meeting or exceeding targets.
• Excellent communication, presentation, and negotiation skills.
• Self-motivated, results-driven, and able to work independently.
• Strong problem-solving abilities and ability to think strategically.
• Must have a basic knowledge of Digital Marketing (SEO, SEM, SMM), CMSs, Frameworks
• Ability to work under pressure and manage multiple projects simultaneously.

Key Responsibilities

• Design secure, scalable, and compliant architectures for payment gateway, payout, and POS systems.
• Collaborate with clients to identify their business needs and translate them into technical solutions.
• Lead the integration of new payment methods, APIs, and third-party platforms.
• Ensure solutions adhere to financial regulations and industry standards such as PCI DSS.
• Provide technical guidance to development teams, ensuring alignment with architectural designs.
• Innovate solutions to optimize transaction processing speed, reliability, and cost-efficiency.
• Stay ahead of emerging fintech trends, including blockchain, AI-based fraud detection, and tokenization.

Basic Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 6+ years of experience in software architecture or related roles, with a focus on fintech or payments.
• Proven expertise in designing and deploying secure APIs and payment processing systems.
• Strong understanding of PCI DSS compliance, data security, and encryption standards.
• Excellent communication skills to bridge technical and non-technical stakeholders.

Preferred Qualifications

• Master’s degree in a related field.
• Experience in high-volume transaction systems with low-latency requirements.
• Knowledge of emerging payment technologies like blockchain, UPI, and real-time payments.
• Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Familiarity with tools like Kubernetes, Docker, and CI/CD pipelines.

Note: We are looking for immediate joiners with 6+ years of experience.

Job Description

UnicornisAI is seeking a Senior Data Scientist with expertise in chatbot development using Retrieval-Augmented Generation (RAG) and OpenAI. This role is ideal for someone with a strong background in machine learning, natural language processing (NLP), and AI model deployment. If you are passionate about developing cutting-edge AI-driven solutions, we’d love to have you on our team.

Key Responsibilities

- Design and develop AI-powered chatbots using Retrieval-Augmented Generation (RAG), OpenAI models (GPT-4, etc.), and vector databases

- Build and fine-tune large language models (LLMs) to improve chatbot performance

- Implement document retrieval and knowledge management systems for chatbot responses

- Optimize NLP pipelines and model performance using state-of-the-art techniques

- Work with structured and unstructured data to enhance chatbot intelligence

- Deploy and maintain AI models in cloud environments such as AWS, Azure, or GCP

- Collaborate with engineering teams to integrate AI solutions into products

- Stay updated with the latest advancements in AI, NLP, and RAG-based architectures

Required Skills & Qualifications

- 6+ years of experience in data science, AI, or a related field

- Strong knowledge of RAG, OpenAI APIs (GPT-4, GPT-3.5, etc.), LLM fine-tuning, and embeddings

- Proficiency in Python, TensorFlow, PyTorch, and other ML frameworks

- Experience with vector databases such as FAISS, Pinecone, or Weaviate

- Expertise in NLP techniques such as Named Entity Recognition (NER), text summarization, and semantic search

- Hands-on experience in building and deploying AI models in production

- Knowledge of cloud platforms like AWS Sagemaker, Azure AI, or Google Vertex AI

- Strong problem-solving and analytical skills

Nice-to-Have Skills

- Experience with MLOps tools for model monitoring and retraining

- Understanding of prompt engineering and LLM chaining techniques

- Exposure to LangChain or similar frameworks for RAG-based chatbots

Location & Work Mode

- Open to remote or hybrid work, based on location

Interested candidates can email their resumes to Sachin at unicornisai.com

Job Title: Business Development Executive (Inside Sales)

Experience : 1 - 2 years

Location : Madurai (On-site)

Key Responsibilities:

• Reach out to potential clients through calls, emails, from prospective clients.
• Explain company services clearly (thesis, research papers, journal publication, synopsis, etc.) and Work closely to understand client needs.
• Follow up with leads and convert them into clients.
• Maintain good relationships with existing clients.
• Meet monthly and quarterly business targets.
• Keep records of sales activities and prepare reports using CRM tools
• Suggest ideas to improve sales strategies and client satisfaction.

Skills Required:

• Strong communication and convincing skills.
• Good presentation and interpersonal skills.
• Target-oriented with a positive attitude.
• Proficiency in CRM tools & MS Office
• Ability to handle pressure and multitask.

Qualification & Experience:

• Education: Bachelor’s or Master's degree in Business, Marketing, or a related field.
• Experience: 1 - 2 years of experience in inside sales or customer service, preferably in the educational or research services sector.

What We Offer

• Attractive salary with performance-based incentives.
• Career growth opportunities in a fast-growing research and consulting company.
• Supportive and collaborative work environment.

we are hiring for a Sales Executive (real estate experience) exp: 6M to 1Y) location F2F Thane

Salary: 25k-40k

Responsibilities:

·    Close deals through effective sales strategies

·    Should be comfortable in outbound data calling

·    Market properties effectively

·    Meet revenue targets consistently

·    Convert leads to clients

·    Presence of Mind and Enjoy interaction with client over phone and meet the calling targets

About the role

• Calling is an integral part of Bizup’s interaction with its users. Candidates are expected to create conversations with app users and sellers on the platform. 
• Calls users who have opened and used our app to understand their needs and solve them using Bizup. Candidate needs to be his ‘friend’ who will help the user buy in wholesale better using Bizup.
• Onboard sellers in target wholesale markets and maintain relationship with them so they create interesting content on the platform.

What we are looking for

• Min. 1+ yr of customer calling experience for a sales process. Preference to candidates who have worked in fashion / apparel category or worked with e-commerce companies such as Udaan, Indiamart, TradeIndia etc. Or worked with fintech selling products such as loan, insurance etc. on call
• Candidates who can have conversations and engage the other person on call will be preferred over candidates who can just reading out a script given and fill data in an excel.

About the company

Bizup is an early stage startup, driven by the vision to empower the 60 Mn small businesses (SMEs) in India with technology. We are building first of its kind short video app for B2B (business to business) transactions – think of it like Tiktok for businesses. Aim is to build India’s largest network of business users, with the plan to onboard 2 Mn+ users in next 12 months, largely from Tier 2+ cities. Founders are IIT/IIM/ISB alumni, with leadership experience at McKinsey, Paytm, Tata. If you are someone looking to join in the 0 to 1 journey of building a rocketship, in a huge opportunity area, then reach out to us!

• Leading the dev team for Floor.bz (virtual Event SAAS Platform Team)
• Planning, estimation, database designing, wireframing, layout designing of assigned project and other ongoing projects in team with Product Manager
• Handling coding works or major/ complex parts of assigned projects and providing coding help and supervision to team members
• Maintaining and auditing code/ design quality as per set guidelines and standards in assigned projects
• Testing of completed tasks in ongoing projects in team before sending updates to reporting authority/client
• Removing the technical impediments
• Focusing the team to ensure an on-time delivery of the agreed task
• Reporting progress to the Product Manager
• Facilitating code/ design reuse
• Training and mentoring of team members
• Maintaining skill set matrix of the team

Desired Candidate Profile

• 3+ Years development skills in UI /UX Frontend / Backend Knowledge
• Expertise in JS/ React Js/ Api’s
• Excellent programming and logical skills
• Knowledge on Angular Js/ Vue Js
• Excellent knowledge of HTML5, CSS3, PHP, MySQL
• Excellent knowledge of Javascript, Jquery
• Excellent knowledge of OOP programming style and Event Driven Architecture
• Knowledge of version control systems like GIT is also required
• Experience in building sites to function cross-platform and cross-browser
• Exposure of managing a team of at least 2-4 software developers
• In-depth understanding of the entire web development process (design, development and deployment)
• Willingness to build career in SAAS/ Video Tech Domain