Customer support executive

Job ID : 0001

About Us

Suntek.ai is a technology-driven startup delivering AI-powered and e-commerce solutions that help brands build, scale, and optimize their digital presence. We partner with fast-growing businesses to design intelligent, high-performance solutions that drive measurable growth.

About the Role

We are looking for a front-end developer with strong TypeScript skills and a solid understanding of

web fundamentals (JavaScript, HTML, CSS, browser APIs). You will focus on building responsive,

performant, and user-friendly web applications using SvelteKit, collaborating closely with designers

and backend engineers to deliver seamless experiences.

Key Responsibilities

● Build and maintain applications using SvelteKit.

● Write clean, strongly typed TypeScript code with best practices.

● Apply web fundamentals (HTML, CSS, JavaScript, DOM, browser APIs) to deliver responsive and

accessible UIs.

● Integrate REST/GraphQL APIs and manage application state.

● Optimize applications for speed, SEO, and mobile performance.

● Collaborate with designers to implement pixel-perfect UI/UX.

● Debug, test, and ensure cross-browser compatibility.

Requirements

● Strong knowledge of TypeScript and modern JavaScript.

● Solid understanding of HTML5, CSS3, responsive design, and browser behavior.

● Hands-on experience with Svelte.

● Experience with API integration (REST/GraphQL).

● Familiarity with Git and build tools (Vite, Rollup).

● Ability to write scalable, maintainable, and reusable frontend code.

● Strong debugging and problem-solving skills.

Nice to Have

● Experience with testing frameworks (Vitest, Playwright, Cypress).

● Knowledge of performance optimization and web accessibility.

● Familiarity with hosting platforms (Vercel, Netlify, Fly.io).

● Exposure to Node.js or backend development.

Pls fill this form for further interview process:

https://forms.gle/xqaHCrccJ1L6HCDo8

Individual Contributor Role

• Responsible for handling the direct sale (Field Sales) at the prospects site.

• 100% on field B2C sales Area- PAN Mumbai Navi Mumbai- Western, Central and Harbor

• Generation/ souring of prospects appointments for the sales.

• End to End Sales Profile- Generation of leads through Cold calling (Open Market), Scheduling Appointments with Prospect, personally meeting them and closing the sale.

• Effective delivery of the sales presentations at the prospects at his location.

• Handling the direct meetings, exhibition sales, web leads etc.

• Handling the HFRP (Happy Family Reference Programmes)

• Capable to handle the customer issues/ escalations effectively

• Good in the B2C sale that's to say CDSO (Customer Direct Sales Officer) profile

The Head - Artificial Intelligence & Embedded Systems plays a pivotal role in leading the labs strategic vision and operational excellence, fostering a culture of innovation and "learning by doing" among students. This individual is responsible for setting the labs strategic direction, managing a team of stream leaders, and ensuring the labs success in bridging the gap between academia and industry. As a thought leader and brand ambassador, the Head of the lab promotes the labs focus areas both internally and externally, embodying the qualities of leadership and innovation that inspire students and staff alike.

Key Responsibilities:

 Vision and Strategy:

 Develop and communicate a clear vision for the Innovation Labs, aligning with the institution’s strategic objectives.

 Set strategic goals for the lab, including defining key areas of focus, innovation strategies, and research priorities.

 Ensure the labs activities contribute to the broader academic and research missions of the institution.

 Leadership and Management:

 Lead and manage a team of stream leaders, fostering an environment of collaboration, innovation, and excellence.

 Drive a culture of "learning by doing", encouraging students and mentors to engage in hands-on, experiential learning. Impact key outcomes like placements, hackathon wins, patents etc.

 Oversee the labs operations, ensuring resources are effectively allocated and managed to support its goals.

 Ensure that the academia-innovation labs gap is bridged. 

 Innovation Lab - Industry Interface:

 Build and maintain strong relationships with industry partners, facilitating collaborations that enhance the labs research and innovation projects.

 Serve as a key liaison between the lab and academic departments, promoting interdisciplinary industry relevant research and learning opportunities.

 Lead initiatives to secure funding, sponsorship, and partnerships that support the labs activities and growth.

 Brand Ambassador and Thought Leadership:

 Act as a brand ambassador and thought leader, representing the Innovation Labs at conferences, seminars, and public forums.

 Promote the labs achievements and projects through various channels, enhancing its reputation and visibility.

 Foster a network of alumni, industry leaders, and academic peers to support and engage

with the labs work.

 Mentorship and Role Modeling:

 Serve as a mentor and role model for students and mentors, inspiring them to pursue innovation and excellence.

 Encourage the development of leadership skills among lab members, particularly stream leaders and emerging talents.

 Support a learning environment that values diversity, inclusivity, and personal growth.

Skills and Qualifications:

 Advanced degree in a relevant field (e.g., Engineering, Computer Science, Business

Administration) or equivalent experience in innovation management.

 Proven leadership experience in managing research or innovation labs, particularly in an academic or similar setting.

 Deep technical expertise in AI/ML and/or embedded systems with a passion for continuous learning.

 Strong strategic thinking and planning skills, with the ability to translate vision into actionable plans.

 Excellent relationship-building skills, with experience in academia-industry partnerships.

 Demonstrated success in securing funding, sponsorships, or partnerships.

 Exceptional communication and public speaking skills, capable of engaging a wide range of audiences.

 Deep understanding of the latest trends and technologies in areas relevant to the labs focus.

Job Location: Coimbatore, Tamil Nadu

Pay Scale: As per norms

• 5+ Years Java/JEE development experience in an enterprise.
• 3+ Experience in #Grails Web Framework and #Groovy Language.
• Must have experience integrating Grails code with front-end JavaScript frameworks including Jquery.
• Must have experience working with XML and JSON using Grails, JMS and Web, services, XML, Apache Tomcat, SQL and Unix and GIT.
• Experience with RDMS concepts and SQL.
• Experience with RESTful Web Services.
• Understanding of proper application design techniques and methodologies.
• Proficient understanding of SDLC processes desired – Agile

JD - System Analyst

1. Analysis and design of technical functionality and features.
2. Creation of requirements document and definition, Epics, User stories and addition of same to Fresh Release.
3. Facilitate daily scrums, stand-ups and meetings to monitor project progress and resolve any issues the team may be experiencing.
4. Collaborate with product owner and stakeholders and clear project obstacles and impediments that could slow down the team’s progress.
5. Meet and coordinate with internal stakeholders to establish project scope, system goals, and requirements.
6. Help the team boost their productivity and performance and helps development team create high-quality products.
7. Arrange and optimize product backlog.
8. Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow.
9. Translate highly technical specifications into clear non-technical requirements.
10. Manage the set-up and configuration of systems. Provide documentation of all processes and training as needed.
11. Define and coordinate the execution of testing procedures and develop test cases to serve the overall quality assurance process.
12. Draw up, supervise and document testing schedules for complete systems.
13. Perform design, implementation, and upgrades of information systems to meet the business and user needs.
14. Implement best practices for scalability, support ability, ease of maintenance and system performance.
15. Identify options for potential solutions and assess them for both technical and business suitability.
16. Oversee implementation of a new system including data migration.

Robotics trainer ---

* Hands on experience in technical content writing.

* Embedded C, microcontrollers like ARM, PIC, AVR.  

* Communication protocols like CAN, I2C, SPI.

* Basics of Robo control mechanism.

* ADC nad DAC interfacing with sensors.

* Good Communication skills.

We have an urgent opening for a SHOPIFY APP DEVELOPER with 2 to 3 years of Experience, for Day Shift working. Having hands-on experience with customizing Shopify templates and fully functional Shopify websites.

Responsibilities and Duties

Job Description:
- Understanding of various design patterns and custom Shopify app.
- Strong knowledge of liquid programming language.
- Generate custom–tailored Shopify theme and altering pre-existing template.
- Act as Shopify expert, specializing in all facets of the eCommerce platform.
- Strong hands to Install & Customize new Shopify app.
- Shopify App Development would be an advantage.
Organizational Skills :
- Must be very organized, punctual, and detail-oriented
- Fast learner & interested in new technologies
- The ability to remain cool under pressure.
Key Skills:
SHOPIFY/HTML5, CSS3, JavaScript/jQuery/AJAX.

Tech9 India is looking for Software Developers to join our team.  We have mid level to principal roles available.  Depending on the role, the position requires the use of Front and back End Technologies. This is a great opportunity to work with a company that has a primary focus of making our customers happy by delivering value, without all the burdensome policies and rules that have become typical for outsourced software development companies.

If you are looking for a change this is what we can promise you:

• You will have challenging problems to solve
• You will have flexibility and autonomy to solve problems and deliver solutions
• We will provide a highly collaborative environment with skilled and super friendly teammates
• We will fully support you in developing software the right way
• We won't burden you with useless policies and procedures
• We will provide you the tools you need to do your job right

If this sounds attractive please apply! We'd love to talk to you!

Responsibilities:
 

• Work with cross-functional teams, using agile practices, write, debug and deliver code
• Produce solid, thoroughly tested features

           ​​​​​​​Requirements:

• 3+ years of experience in Javascript engineering, frameworks, unit testing frameworks 
• At least 3 years of experience developing in Node, React, and nice  to have experience on Go Language
• Strong verbal and written communication skills
• Experience working with product managers and scrum teams to effectively translate business requirements into workflows  
• Demonstrated ability to remove problems and overcome roadblocks
• Cloud platform experience 

        Good to have for Mid/Sr. and must have for Principal role 

• Hands-on experience with APIs, microservices
• Experience with CI/CD systems such as Jenkins
• Experience with JSON and developing REST Services
• Expert experience leveraging container based technologies
• Multiple years of experience delivery solutions through an Agile delivery methodology
• Experience with bash shell scripts, LINUX utilities & UNIX Commands
• Ability to understand complex systems and solve challenging analytical problems
• Ability to leverage multiple tools and programming languages to analyze and manipulate data sets from disparate data sources
• Strong collaboration and communication skills within and across teams
• Strong problem solving skills and critical thinking ability