Customer support executive

Designation: Project Manager — Execution

Experience: 2—3 Years

Qualification: B.E./B.Tech. in Civil Engineering

Job Location: Thane —

Execution Industry Preference: PEB / Construction / Civil / MEP / Infrastructure About LAHS Green India Pvt. Ltd.

About the Role

We are looking for a dynamic and hands-on Project Manager — Execution with 2—3 years of æxperience in PEB (pre-Engineered Buildings), Civil Construction, or MEP projects.

The candidate will be responsible for planning, coordinating, and executing multiple projects simultaneously while ensuring timely completion, quality standards, safety, and client satisfaction.

The ideal candidate should have experience in residential or commercial projects, strong team- management skills, and the ability to independently handle and coordinate up to 3 projects simultaneously.

Kev Responsibilities

• plan, manage, and execute multiple projects simultaneously, with the ability to handle up to 2-3 projects at a time. Coordinate and supervise project execution activities from project initiation through completion. Manage site teams, contractors, vendors, engineers, and other project personnel. Allocate manpower and resources effectively to ensure smooth project execution.

• Monitor project progress against planned timelines, milestones, and deliverables. Coordinate with the Design, Procurement, Purchase, Sales, and Other internal teams for timely project execution.

• Ensure proper coordination between civil, PEB, structural, electrical, mechanical, and MEP activities, wherever applicable. Identify project-related issues, delays, and risks and take corrective actions proactively. • Ensure projects are executed within the approved time, cost, quality, and safety parameters.

• Act as the primary point Of contact for clients during project execution and provide regular project updates.

• Understand client requirements and ensure timely resolution of project-related queries and concerns.

• Prepare and maintain project schedules, progress reports, site reports, and other project documentation.

• Track material requirements and coordinate with procurement and stores teams to ensure timely availability of materials at site. Monitor contractor performance and ensure adherence to project specifications and timelines. Conduct regular project review meetings and provide updates to management with .

• Ensure compliance with company procedures, quality standards, and site safety requirements. Support project handover and closure activities, including snag resolution and final client coordination.

Required Skills & Competencies

• Strong project planning and execution skills.
• Good knowledge Of PEB, Civil Construction and/or MEP execution. Experience in residential or commercial construction projects.
• Ability to manage and coordinate multiple projects simultaneously. Strong team-management and leadership abilities.
• Excellent client coordination and communication skills.
• Good understanding of project drawings, BOQs, specifications, and site execution.
• Strong problem-solving and decision-making skills.
• Ability to work under pressure and manage tight project timelines.
• Good coordination skills with internal teams, contractors, vendors, and clients.
• Proficiency in MS Office and project management/reporting tools.

Eligibilitv Criteria

• B.E./B.Tech. in Civil Engineering is mandatory. 2—3 years Of relevant experience in project execution.
• Experience in PEB / Civil / MEP / Construction projects preferred. Candidates with experience in residential or commercial projects will be preferred.
• Must have the ability to independently coordinate teams and manage multiple projects simultaneously.
• Strong willingness to travel to project sites as required.
• Kev Performance Indicators Timely completion of projects.
• Effective management Of multiple projects.
• Quality and safety compliance.
• Client satisfaction and effective communication.
• Efficient manpower and resource utilization.
• Timely resolution of project issues.
• Adherence to project budgets and execution schedules.

Executive - AR:-

 • Average ability on calling, spoken and written English with moderate medical billing knowledge. 

• Should be able to work independently with minimal supervision, on moderate and complex tasks with guidance from supervisors 

• Should be a team player and collaborate in solving the issues and problems. 

Roles & Responsibilities: 

• Ability to talk to insurance companies & check online for outstanding payments and document the conversation/ findings on patient account and assigned WP as per the standardization protocol with required accuracy. 

• Willingness to work in the night shift 

• Meet Compliance requirements like HIPPA etc. 

• Meet QMS and ISMS requirements 

• Meet productivity and quality standards.

Sr. Executive - AR:-

• Above average calling, spoken and written English skills, high medical billing knowledge 

• Should work independently, and with minimal supervision, on complex tasks with guidance from supervisors 

• Should be a team player and collaborate in solving the issues 

Roles & Responsibilities: 

• Ability to analyze a claim and talk to insurance companies & check online for outstanding payments and take necessary action, so that the claim is closed 

• Mentor and guide team members 

• Willing to work in Night shifts 

• Ensure required quality standards.

Analyst - AR:-

• Offers solutions, suggestions & improvements and also help on client specific reports to their immediate supervisor 

• Should be a team player, mentor the trainees and collaborate in solving the issues and problems 

Roles & Responsibilities: 

• Should have the ability to identify global issues, root cause of the problem and take corrective and systemic actions. 

• Ensure required quality standards. 

• Clear the rejections 

• Check whether the response is received in a timely manner 

• Check process dashboard on time; if any rejection found 

• Generate Insurance Collection summary report grouping by Insurance and sub-grouping. 

• Work on the denial bucket claims 

• Resolve the denied claims 

Sr. Analyst - AR:-

• Capable of handling minimum team of 5-10 

• Identify the global issues proactively and offer resolutions and recommendation to eradicate from reoccurring. 

• Should be able to mentor the team members 

• Ability to generate client specific reports and assist immediate supervisor on day to day operational needs. 

• Exceed individual productivity and quality standards as per org policy. 

• Assist team to achieve the minimum productivity and quality benchmark. 

• Should be a team player and collaborate in solving the issues and problems. 

Roles & Responsibilities: 

• Should have the ability to identify global issues, root cause of the problem and take corrective and systemic actions. 

• Ensure required quality standards. 

• Clear the rejections 

• Check whether the response is received in a timely manner 

• Check process dashboard on time; if any rejection found 

• Generate Insurance Collection summary report grouping by Insurance and sub-grouping. 

• Work on the denial bucket claims 

• Review EOB, post the denials and take appropriate action on the denials. 

• Resolve the denied claims.

Requirements:

6+ year of working experience .

Strong understanding of web fundamentals

Deeply technical with a track record of successful delivery.

Manage daily/weekly scrums.

Lead technical strategy and implementation for various team initiatives with an alignment with project / client expectations

Proven record of building project from scratch.

An entrepreneurial spirit combined with strong program and project management skills.

Excellent written and verbal communication skills with the ability to present complex plans and designs.

Excellent judgment, organizational, and problem-solving skills.

Excellent design and architecture knowledge.

Data-driven decision making.

You will be responsible for:

• Managing all DevOps and infrastructure for Sizzle
• We have both cloud and on-premise servers
• Work closely with all AI and backend engineers on processing requirements and managing both development and production requirements
• Optimize the pipeline to ensure ultra fast processing
• Work closely with management team on infrastructure upgrades

You should have the following qualities:

• 3+ years of experience in DevOps, and CI/CD
• Deep experience in: Gitlab, Gitops, Ansible, Docker, Grafana, Prometheus
• Strong background in Linux system administration
• Deep expertise with AI/ML pipeline processing, especially with GPU processing. This doesn’t need to include model training, data gathering, etc. We’re looking more for experience on model deployment, and inferencing tasks at scale
• Deep expertise in Python including multiprocessing / multithreaded applications
• Performance profiling including memory, CPU, GPU profiling
• Error handling and building robust scripts that will be expected to run for weeks to months at a time
• Deploying to production servers and monitoring and maintaining the scripts
• DB integration including pymongo and sqlalchemy (we have MongoDB and PostgreSQL databases on our backend)
• Expertise in Docker-based virtualization including - creating & maintaining custom Docker images, deployment of Docker images on cloud and on-premise services, monitoring of production Docker images with robust error handling
• Expertise in AWS infrastructure, networking, availability

Optional but beneficial to have:

• Experience with running Nvidia GPU / CUDA-based tasks
• Experience with image processing in python (e.g. openCV, Pillow, etc)
• Experience with PostgreSQL and MongoDB (Or SQL familiarity)
• Excited about working in a fast-changing startup environment
• Willingness to learn rapidly on the job, try different things, and deliver results
• Bachelors or Masters degree in computer science or related field
• Ideally a gamer or someone interested in watching gaming content online

Skills:

DevOps, Ansible, CI/CD, GitLab, GitOps, Docker, Python, AWS, GCP, Grafana, Prometheus, python, sqlalchemy, Linux / Ubuntu system administration

Seniority: We are looking for a mid to senior level engineer

Salary: Will be commensurate with experience. 

Who Should Apply:

If you have the right experience, regardless of your seniority, please apply.

Work Experience: 3 years to 6 years

About Xpresslane:

Xpresslane is a universal one-click checkout platform for eCommerce. We want to transform

the way online shoppers buy, Democratize optimized checkout and post checkout

experience. We have achieved 100+ signups from D2C merchants in the last year alone and

are aggressively adding new features to help solve problems in their checkout process.

Engineering @Xpresslane:

We are a small group of Tech Enthusiasts, Product Managers. We give incredible value to

design and UX is our topmost priority. We've implemented products using Go, Java,

Kubernetes, Docker, Temporal, GraphDB, Svelte & React, Cypress, Gitlab CI/CD.

Expertise

● 3-4 years of experience in Software Testing and development

● Work with developers and product managers to identify and plan for e2e testing,

monitoring applications and software systems

● Plan for automated testing as part of CI/CD

● Plan, Design and implement automated e2e testing

● Familiarity with JavaScript and NodeJS

● Familiarity with any e2e testing tools like Cypress, Protractor

● Work towards departmental and project deadlines

● Familiarity with tools like BrowserStack would be a plus

At the moment, we are looking for engineers for our Bangalore office.

• Manage high-level architecture and design data flows in the Android and iOS app in (Dart, Flutter framework)
• Add new features and automate functionalities in backend hosted on Firebase (Typescript, ReactJS framework)
• Setup Marketing and Analytics tools in the app to get relevant daily usage insights and target users in different campaigns. (3rd party tools, Mixpanel)
• Experiment with the live data stream from wearable IoT devices to generate insights using ML models in production.
• Deploying ML models in production to be used inside the app community section.

• Experience: 2+ year of software development experience

• Tinkerer - We are a team of builders and love to get our hands dirty on new ideas and technologies. If you love to spend your time working on side-projects, you’ll fit right in.
• Problem Solver - Software development could involve a constant stream of challenges. Confidence and skill to navigate through them is an essential skill to possess.
• Team Player - At iMumz, we believe in building in a strong and small A-Team. A drive to work and contribute towards the team’s overall success and progress is desired.
• Proactive Learner - Technologies change. Frameworks get disrupted every day. Adaptability and desire to stretch to be a constant learner is highly appreciated.

• Be a part of India’s fastest-growing platform for maternal health and get hands-on experience in the growth journey of a digital product.
• Get hands-on experience of building a product for 100,000+ and growing community
• Work on building the core offerings directly with the founders.
• Freedom to work from anywhere till the work gets done.

• Candidate must be familiar with the javascript tech stack

• NodeJS or ReactJS or AngularJS knowledge is desired

• SQL and NoSQL database hands-on production grade experience is desired

• Candidate should be familiar with the version control system and working in a team

• Working experience with Message Queue, Mirco service architecture, Docker containers would be a great advantage.

• Experience designing and developing complex systems that can handle variable load would be an added advantage

• Familiarity with AWS services, deploying and managing workloads would be advantageous